Julie, I know that this can be done, because I've done it. Unfortunately, it's been a over a year ago, so I can't remember the specifics of HOW I did it, and I don't have the code. You might check to see if the Data Loader utility does that, and Effective Technologies has a Datalink application that might, too.
What kind of problems are you seeing? Rick On Thu, Apr 9, 2009 at 1:59 PM, Julie L Kanakanui JLKANAKA < [email protected]> wrote: > ** > Hello, > > For the Remedy 7.1 environment we are in process of building, we have a > spreadsheet of template data (100+ records) that includes the data to > populate Incident Templates. In attempt to avoid manual entry of this info > via App Admin Console, we thought we'd try doing an import of this > information into HPD:Template. So far, mixed results...... just wondering > if anyone else has done this? And/or if anyone knows if this is just > something that should NOT be attempted....... (needs to be done manually in > App Admin). > > Thanks for any advice! > > Julie Kanakanui _Platinum Sponsor: [email protected] ARSlist: > "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
