Hi,
If you are using the thick (windows) client, you may need to force the
users into the Preference-form with a server setting.
The user may need to relogin for the homepage to be used. The user can
change their login page if they want to...
You should use permission-groups/roles to
Hi All,
Is there a way to find out a character(example +) is present in the
middle alone leaving the first and last in the value.
For example,
1. ++5501,
2. 55++01
3. 5501++
I could write ( 'Validation check' LIKE %+ ) for the last
representation - will result 3
I could write ( 'Validation
Is possible, in a multi tennacy setup on ARS 7.3, to separate floating
licences per single company?
I mean: I have 2 customers A and B. I want A to use 3 floating licence and B
5 floating licence. The 4th user of A must be rejected and not use the free
licences of B...
Thanks,
Gian
What does the manual say about license pools? We did this in 6.3 with
license pools. There is a bit of work to do to get it right.
Kind Regards,
Basil Webster
Remedy Developer
Siemens Southern Africa
IT Solutions and Services (Pty) Ltd
Infrastructure Operations
300 Janadel Avenue,
Like %[0-9]++[0-9]%
The above will give you the middle result only. Also,
Like %[0-9,a-z]++[a-z,0-9]%
If the string contains alphanumeric vlaues.
The 7.1 Workflow Objects doc contains a good write up on wildcard searching
On Mon, Nov 30, 2009 at 12:16 PM, Vani Masilamani va...@virtusa.com
Hi,
Have you tried setting their home page to the other one in their
preferences in the user tool?
Kind Regards,
Basil Webster
Remedy Developer
Siemens Southern Africa
IT Solutions and Services (Pty) Ltd
Infrastructure Operations
300 Janadel Avenue, Halfway House, 1685
T :
Thanks Frank.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frank Caruso
Sent: Monday, November 30, 2009 3:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Need to search values with special characters
**
Like %[0-9]++[0-9]%
The above will
Hi,
If you want to optimize your license utilization, this is typically not a
good solution...
It is not very hard to do this though.
Just create 3 license pools (groups), or use existing groups if there are
appropriate ones:
CustA 3 (Set a value in the Floating Licenases field in the
Hi,
I think this has a little to do with the DBMS you are using. Sybase and
MS-SQL should work with the following syntax, where the character _
matches exactly one character, and the [^+] matches anything but +.
LIKE _%+%_ would require at least one character before and after the +.
You should
Dear List
I have a filter that calls a guide that loops a table with 3000 records. For
each row, it gets info from the entry, and depending on the value, adds the
info to a list in a character field. The problem is, the guide seems to be
looping the table 3+ times. The list field shows the
Hi Dwayne,
Since it works for a small number of records but not large, this sounds like a
data issue. Either it is corrupt or the field in the vendor form is larger than
where you are adding the data. The latter may result in some failures, and the
jumpy behavior.
Mark
There really isn't a right way to do it but here is what we did and seems to
work very well -- especially if you have an app that is completely custom:
Company Abbreviation:App Abbreviation:Form Name-on_Action-Description
I didn't follow the convention for everything (as you can see below) but
Sync Search has a bug. I ran into it with 7.0.1 a few months back asked my
support rep. They told me the bug's been there since 6.3. Sync Search has been
broken since 6.3, BMC knows about it, and it's fixed in 7.5.
Jennifer Meyer
-Original Message-
From: Action Request System
Have you tried using the backslash before the characters 7453\%8, 7\_890,
ab\cd to remove the magic?
Jennifer Meyer
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Vani Masilamani
Sent: Friday, November 27, 2009
With the user tool, open the AR System Administration Console, Server
Information, in the Configuration tab, check the value of parameter Server
Table Field Chunk Size. The default value is 1000. So it looks like in your
case, you need to set it to 5000 (or more).
Guillaume
-Original
Guillaume,
Chunk Size did it!
Thank You! Thank You! Thank You!
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Monday, November 30, 2009 11:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter guide loops table
in ARS 7.5, the design and implementation is totally different. Actually, it's
a pretty good design since once you configure the server to record object
relationships (and restart the server), the relationships are maintained
automatically as development is done or definitions imported. Just
Hi List
Just a quick question. Does anyone know why after a server restart, Atrium
trys to promote Sandbox changes even though I didn't initiate it. Is there
a way to cancel this process?
Thanks
Edward
___
Where can I find the spreadsheets for ITSM 7.6 to load the foundation data?
Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It says that you
must have patch 3 or greater. Well, 7.6 doesn't have a patch 3.
Thanks for your assistance,
Barb
Barbara Siebert
Senior Consultant
QMX
If you are running Sandbox, and have made changes to a CI which then appears
in the Sandbox, there is an OOTB filter which triggers the Sandbox Recon
job.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of DCI Remedy
Sent: 30 November 2009 6:18 PM
Barb, from an architectural level, 7.5 and 7.6 are almost identical, so the
processes should work with either one. Perhaps this is one of those places
where we need to tweak the SHARE:Application_Properties values to trick AR
System into thinking it has something it doesn't?
Rick
On Mon, Nov
Thanks, Rick. I was going to do that but from other references I've seen it
appears that there is a new version of the spreadsheets.
Barb
Barbara Siebert
Senior Consultant
QMX Support Services
cell phone: 949-637-7522
From: Action Request System discussion
It installs as a part of the ARS 7.5 Suite [ARSuiteKitWindows ] or Client
[ARSuiteKitClientWindows ] installation now.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
From: Action Request System discussion
But is it refering to AR System Patch 3 or ITSM patch 3?
On Mon, 30 Nov 2009 13:25:34 -0600, strauss wrote
It installs as a part of the ARS 7.5 Suite [ARSuiteKitWindows ] or
Client [ARSuiteKitClientWindows ] installation now.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
The data management tool was originally a patch to ITSM 7.0. It is now a
client component of ARS 7.5.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
-Original Message-
From: Action Request System
You wouldn't happen to know which filter?
On Mon, Nov 30, 2009 at 12:07 PM, Matt Worsdell m...@worsy.co.uk wrote:
**
If you are running Sandbox, and have made changes to a CI which then
appears in the Sandbox, there is an OOTB filter which triggers the Sandbox
Recon job.
*From:* Action
Is it possible that the Application Pending form has entries that are being
triggered by the restart?
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of DCI Remedy
Sent: 30 November 2009 20:56
To: arslist@ARSLIST.ORG
Subject: Re: Atrium
When you unzip ITSM 7.6 you will find a data management install. If you run the
install it will create a directory structure which includes the 7.6
spreadsheets. You will find empty spreadsheets and also sample ones loaded with
sample data.
It is exactly the same as 7.5 but has a 7.6 directory
Brian,
Are saying that when using ITSM 7.6 you should not use the Dataloader tool
in the ARS installer?
On Mon, 30 Nov 2009 21:51:13 +, brian.bishop wrote
When you unzip ITSM 7.6 you will find a data management install. If
you run the install it will create a directory structure which
ASI:SHR:SandboxCallReconEngine_999
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of DCI Remedy
Sent: 30 November 2009 8:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Atrium 7.6 Promote Sandbox Changes after server restart.
** You wouldn't happen
No, I am just saying where you can find the spreadsheets which is what Barbara
asked. When I used them recently I had to run the data management install to
create the directory structure to get access to the spreadsheets.
What I can't tell you is whether the data management console is part of
Defect SW00351474 :-)
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Thursday, November 12, 2009 5:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Java API - parseQualification Error - Part 2
**
I
Thank you, Brian. I had finally found the spreadsheets--right where you said.
Barb
Barbara Siebert
Senior Consultant
QMX Support Services
cell phone: 949-637-7522
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On
Behalf Of
Sweet :)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Roys, Eric D
Sent: Monday, November 30, 2009 3:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Java API - parseQualification Error - Part 2
**
Defect SW00351474 :-)
_
From:
34 matches
Mail list logo
