Re: Plugin server keeps dying with signal 8

2010-06-17 Thread Axton
Signal 8 is Floating point exception. Try commenting out all the plugins in ar.conf and see if the plugin server can be started by armonitor. The link resolution you have when trying to start outside armonitor is because the LD_LIBRARY_PATH does not contain the location of the libs. Axton The

Re: Interview Questions - Please help

2010-06-17 Thread Debnath, Prijit
Hi Ram, I strongly recommend you to go through the available documentation which would answer your queries directly. A good place to start is the BMC Remedy Action Request System 7.5.00 Concepts Guide and then you can skim through the other advanced and specific documentation if required.

View form records to table field

2010-06-17 Thread NNMN
Hi ARSers, I am checking for all possible views on this below mentioned scenario. 1. I have a view form with records basically fetched from external db. 2. I have a table field in a regular form of which the records shown are from this view form. I know one way is to push data into a regular

Is Remedy login ID aliasing possible (irrespetive of AREA auth)?

2010-06-17 Thread Wayne Keenan
Hi, The users in a customer's Remedy 7.5 system have their login id set to their Active Directory shortnames. This is working well with AREALDAP with no aliasing being required. However, the customer would like to be able to let the users enter their email (or principal name in AD speak) into

Re: mapi on linux

2010-06-17 Thread Ramey, Anne
These folks say they do it: http://www.openchange.org/ Anne Ramey *** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -Original

FW: troubleshooting flashboards help

2010-06-17 Thread Martinez, Marcelo A
I'm trying to troubleshoot why flashboards are giving me an ARERR [623] error sometimes. I've checked with other users and they do not get these errors; only me. Now if I close the window an re-open it, it may display all 4 flashboards. This happens about 80% of the time.Can someone point me in

Remedy user day on 13th July

2010-06-17 Thread Edward Bailey
Announcement Fusion Business Solutions and Brunel University to hold University Remedy user day on 13th July from 10am - 4pm We would like to invite you to Fusion's University User Day which this year is going to allow you the opportunity to investigate and discuss how you can reduce costs in

Re: Is Remedy login ID aliasing possible (irrespetive of AREA auth)?

2010-06-17 Thread Matt Worsdell
Page 102 of the configuring ARS Manual Setting up an authentication alias An authentication alias allows you to use an alternate user name (User Name Alias) or an authentication string (Authentication String Alias) when the operating system or an AR System external authentication (AREA) plug-in

Re: Is Remedy login ID aliasing possible (irrespetive of AREA auth)?

2010-06-17 Thread Misi Mladoniczky
Hi, You might consider using RRR|LoginConv to redirect your incidents etc to a new login name. https://www.rrr.se/cgi/tools/main#rrrLoginConv Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by

User Tool Version

2010-06-17 Thread Mayfield, Andy L.
Can you still set a required user tool version? I know I've seen that option in previous versions, but I can't seem to find it now. ARS 7.5 Andy L. Mayfield Sr. Protection Control Technician Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140

Re: User Tool Version

2010-06-17 Thread Danny Kellett
You can set a minimum API version in the ar.conf Look in the configuring pdf for Minimum-API-Verion Regards -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L. Sent: 17 June 2010 18:06 To: arslist@ARSLIST.ORG

Re: User Tool Version

2010-06-17 Thread Mayfield, Andy L.
Thanks. I found it. I must looked over that like 5 times... Andy L. Mayfield Sr. Protection Control Technician Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 -Original Message- From: Action Request System discussion list(ARSList)

Re: User Tool Version

2010-06-17 Thread Danny Kellett
:) Been there, done that. I have even shouted at the kids for having the remote when it was in my own hands -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L. Sent: 17 June 2010 18:17 To:

CAI:AppRegistry available entries in ACTL for TMS:Task form

2010-06-17 Thread Christine
I have SR’s that create Changes and then we add tasks to the Change. Viewing the SR from the Change is OOB; now we want to view it from the Task. I have the looked at the View Service Request button on the Change form. The ACTL activated by this button is ACTL INT:CHGSRS:CRQ:ViewSRDetails_ and

Re: Interview Questions - Please help

2010-06-17 Thread John Sundberg
You forgot: How do you apologize for something you did not do? How do you fix something that is not broke - and please estimate time it should take within 15 minutes accuracy. Do you get along with others? Do you show up on time? If you work on a problem for 12 hours - and it should have

Re: Interview Questions - Please help

2010-06-17 Thread Easter, David
BTW, I generally direct folks to the documentation section of Support Central vs. downloading the doc from EPD. For a few reasons: 1. Products only show up on EPD if you have them under your contract. Support Central shows all products - regardless of whether you own them or not 2. You can

Re: Interview Questions - Please help

2010-06-17 Thread Richard Copits
How about: 1. Have you actually worked on a Remedy system? Describe what you did. 2. Will you work for low pay, no benefits, no retirements and no health coverage? 3. Which way would you implement a project - the best practices way or managements way? 4. Why couldn't you get another job? 5.

Re: troubleshooting flashboards help

2010-06-17 Thread Martinez, Marcelo A
Is there any particular file on the HOME directory (or other directory) under C:\Program Files\AR System\ which stores password information? I believe that this may be causing my network account to lock when viewing flashboards.. hence the authentication error I receive when viewing them...

Issue generating archive form in ITSM 7.0.3 patch 6/ARS 7.0.1 patch 8 - HPD:Help Desk

2010-06-17 Thread T Wang
Does anyone ever get below message when trying to create an archive form? Could not create the Archive or Audit Form specified. Archive/Audit for this form has been disabled. (ARWARN 8992). Both the Source form and the Archive or Audit form must belong to the same Application. : Remedy Incident

Licensing / Form Corruption Issue

2010-06-17 Thread Tommy Morris
I think I have a corrupt form but would like some input and ideas on solving this issue. Any help would be greatly appreciated. When I try to open the Purchasing Console I am receiving The license information provided for this form does not match that in owning application :

Re: Interview Questions - Please help

2010-06-17 Thread LJ LongWing
Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Sundberg Sent: Thursday, June 17, 2010 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please

Re: View form records to table field

2010-06-17 Thread patchsk
I guess you could directly use a view form inside a table field instead of inserting into another regular form and then referencing unless you have a specific reason. On Jun 17, 4:36 am, NNMN naveen...@gmail.com wrote: Hi ARSers, I am checking for all possible views on this below mentioned

Re: Interview Questions - Please help

2010-06-17 Thread John Sundberg
True - but I believe it is illegal to ask if somebody is married. Some questions are dual purpose ;) -John On Jun 17, 2010, at 1:55 PM, LJ LongWing wrote: Jonany husband automatically does the first one... -Original Message- From: Action Request System discussion list(ARSList)

CR and Mid-tier on the same box

2010-06-17 Thread patrick zandi
Do you have a latest list of instructions for installing CR and Mid-tier from scratch.. by any chance.. I have seen a couple of your posts.. about security, and java, and little tid bits.. I will make one myself on the next install, I just do not have an availible box to test.. -

Re: troubleshooting flashboards help

2010-06-17 Thread patchsk
Did your arsystem configured for LDAP with ActiveDirectory across different domains or authentication chaining mode? Flashboards work through midtier so all it uses is midtier password,remedy application password which is in ar.conf, along with your regular authentication which is stored inside

Re: Email notify with attachment causes server crash (7.5 p4)

2010-06-17 Thread Jarl Grøneng
The fix for this issue is planned to be included in patch 6. Regards, Jarl 2010/6/15 Jarl Grøneng jarl.gron...@gmail.com: Hi, When doing a notify action(email notify) in a filter which includes attachment, and the attachment name include %20 as part of the names causes the arserverd to

Re: Interview Questions - Please help- Rant

2010-06-17 Thread Herb Partlow
How much experience does the person have that posted the original questions? Under a year, less than 6 months. Let's supply all the answers, so someone with no experience or very little can read from a cheat sheet and B.S. their way into a position. Herb Partlow IB Technical Consulting

Re: Interview Questions - Please help

2010-06-17 Thread LJ LongWing
Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was VERY surprised to practically find a family history includedage, birth date including year, spouse

Re: Interview Questions - Please help

2010-06-17 Thread pritch
Ah - the good old days! On Thu, 17 Jun 2010 13:49:32 -0600, LJ LongWing lj.longw...@gmail.com wrote: Speaking of whichagreed, in the US it's illegal to ask questions such as marital status, gender, race, age, etcI have been looking at a fair amount of Indian resumes recently and was

Its been too long

2010-06-17 Thread Kathy Morris
well, I went to go code, and I forgot the execute on action to set the fields read only when the user toggles (F3) from new screen mode to the search mode. I tried execute on OPERATION LIKE Search, however the user is not searching yet. Then I tried execute on OPERATION = Display - still

Re: Its been too long

2010-06-17 Thread Matt Worsdell
SET, SET ALL, QUERY From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: 17 June 2010 9:02 PM To: arslist@ARSLIST.ORG Subject: Its been too long ** well, I went to go code, and I forgot the execute on action to set the fields

Re: troubleshooting flashboards help

2010-06-17 Thread jham36
Your Remedy Password is encrypted and stored in the Windows Registry. You can try clearing the cache files that the User Tool stores in your Home Directory. You can safely delete all folders except ARCMDS where your report formats and queries are stored. Can you access these from the mid-tier or

Re: Its been too long

2010-06-17 Thread patchsk
try this $OPERATION$ = QUERY On Jun 17, 1:01 pm, Kathy Morris kathymorris...@aol.com wrote: well, I went to go code, and I forgot the execute on action to set the   fields read only when the user toggles (F3)  from new screen mode to  the search mode. I tried execute on OPERATION LIKE

Re: Its been too long

2010-06-17 Thread Joe D'Souza
Kathy, Shouldn't that be $OPERATION$ = QUERY I haven't tried it with mixed case like you are trying but I think it is case sensitive so should be all in upper case.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of

Re: Interview Questions - Please help- Rant

2010-06-17 Thread Warren Baltimore
Without knowing the truth/motivation of the original poster, I would very gently point out that it is quite possible that someone has been asked to hire a Remedy developer without really knowing what that is. I say this only because in an earlier life, I worked in HR at a major university. It

Re: Interview Questions - Please help

2010-06-17 Thread Warren Baltimore
When I worked in nurse recruitment, it used to blow me away what some people thought was a good thing to include with a resume. Pictures were always popular, funny thing was, the people who sent pics were the last ones who should! Warren On Thu, Jun 17, 2010 at 3:49 PM, LJ LongWing

Re: Interview Questions - Please help

2010-06-17 Thread pritch
I was in an interview one time when the person asking the questions was actually thumbing through the developer handbook. About 15 minutes in, I told him to call me back when he got done studying. On the flip side, I had a very keen manager not ask a single technical question - he had already

Re: Interview Questions - Please help

2010-06-17 Thread Joe D'Souza
Ram, Have you been assigned the task of interviewing a Remedy resource? Or are you going to face an interview yourself? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing Sent: Wednesday, June 16, 2010 11:53

Re: Interview Questions - Please help

2010-06-17 Thread McClure, Don
If LJ will allow me... My wife used to work in HR circles for hiring of technical personnel. She tells me the following concerning employment law here in the United States: - it is actually not illegal to ask questions about age, race, gender, marital status, etc; - but it IS ILLEGAL TO

Re: Its been too long

2010-06-17 Thread Kathy Morris
SET was the one I could not remember. The active link worked with QUERY, but I needed to select on Window Loaded/Open Thanks In a message dated 6/17/2010 4:08:14 P.M. Eastern Daylight Time, jdso...@shyle.net writes: ** Kathy, Shouldn't that be $OPERATION$ = QUERY I haven't

Isapi redirector hanging

2010-06-17 Thread Shane Fish
We have a need to run the IIS 6 and Apache 5.5.25 with the use of the redirector on our Mid-Tier (Web) Server. Current WEB Platform: ARS 7.1 Patch003 , Java 1.6.0_14, Windows 2003, Apache 5.5.25 The platform was initially setup to run with Tomcat/Apache 5.5.25 only. Was working fine but

Re: Interview Questions - Please help- Rant

2010-06-17 Thread Howard Richter
Ram, If you cannot answer most of those questions, then maybe you need to apply for a very Jr. Remedy job. There are some on that list, that I might have to think about and then question why am I applying for this job. What is your backgorund and what type of job are you applying for. Howard

Re: Interview Questions - Please help- Rant

2010-06-17 Thread Howard Richter
Warren, How true you speak. Take care, hbr On Thu, Jun 17, 2010 at 4:12 PM, Warren Baltimore warrenbaltim...@gmail.com wrote: ** Without knowing the truth/motivation of the original poster, I would very gently point out that it is quite possible that someone has been asked to hire a

Selection List column headings

2010-06-17 Thread Enslin Van Blerk - MWEB
Hi Everyone I found a similar question in the archives regarding my question under Selection List column headingshttp://www.mail-archive.com/arslist@arslist.org/msg16568.html does anyone know if this enhancement was ever completed? I am using ARS 7.1 patch 006 I created an AL and if multiple

Critical:external qualification issue

2010-06-17 Thread Anuj DUA
Hello, On passing below ShowQual in our external qualification, the system is converting it into (1=0). ShowQual (58002) = (('IncidentID' = Original ) OR ('IncidentID' =$NULL$)) AND ( 'zTmpKeyword' = $zTmpShowAssignedReq$ ) (EXTERNAL( $ShowQual$) Please suggest what could be the

Re: View form records to table field

2010-06-17 Thread NNMN
Yes Patch, At first when i created the table field i was not able to find the View Form in the list of forms that could be selected. Later i created the view form again by deleting the previous one and now I am able to see it in the list. Thanks a lot patchsk wrote: I guess you could