Re: Regarding MS SQL Server to Oracle Migration

2018-03-07 Thread Sean Harries
Hi Radhika, Thanks for the question, the Alderstone CMT does indeed migrate from non-unicode SQL Server to unicode SQL Server, with no issues. I agree with other arslist posts, don't let the DB Migration convert to Unicode, there are generally issues and you are of course right, 400Gb through the

RE: Phase 3 Filter action threw ARERR and deleted record from form

2018-03-07 Thread Grooms, Frederick W
>From your description, as long as nothing else but the Filter that calls the >Run Process is executed on Submit then the record in your staging form should >still be there. This is the same methodology we use for all of our external interfaces. - External system inserts record in

Re: Phase 3 Filter action threw ARERR and deleted record from form

2018-03-07 Thread LJ LongWing
Radhika, Yes it's expected behavior. Remedy is designed so that everything that happens during an API call is a single transaction, and if that transaction has an error, it rolls the entire thing back. If you don't want that you have a few options. You can 'handle' the error and it won't roll

Phase 3 Filter action threw ARERR and deleted record from form

2018-03-07 Thread Narayanan, Radhika
Hi, I was under the impression that if a Phase 3 action on a submit filter met with ARERR error, then the submitted record will still be present on the form , will not get deleted or rolled back. However, I observed quite the contrary on ARS 8.1.02. Have you come across this before and how

RE: Regarding MS SQL Server to Oracle Migration

2018-03-07 Thread Narayanan, Radhika
Hi, Is Alderstone CMT DB Migration solution also capable of migrating data from non-unicode SQL Server to Unicode SQL Server ? Previous arlist posts recommend not to carry out DB migration to convert non-unicode to Unicode, instead install AR fresh with unicode and then use Java API to

Re: Issue with the Incident Management Console table data for the Assigned To All My Groups?

2018-03-07 Thread Abhishek2019
Hi Satya,Please could you provide detail for your below input:-"Click on More Filters all the way to the right of the Search String. When we had this issue we had fields saved in here which was causing the issue. This needs to be fixed on each person's profile, if this is your issue."Early