We got this when we upgraded to WIN7, it was completely random but
always 18 copies. What we did was to send the report to the screen then
if the user prints from Crystal it comes out OK.
On 8/26/2011 12:03 PM, Andre Hughes wrote:
I know this may be a time consuming work around. However, you
I know this may be a time consuming work around. However, you could have the
user print to a PDF first, then have the user only print the pages that are
required. There are plenty of free PDF apps out there. I personally use Bullzip
PDF Printer.
Thanks,
Andre
What about deleting the entry from the preference server? I didn't see any
settings there for printing, but since another login works fine from her
machine, that may be the only difference. Also try deleting her local cache
of forms and workflow.
James
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of jham36
Sent: Thursday, August 25, 2011 1:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Print Results in 18 copies
** What about deleting the entry from the preference server? I didn't see any
settings there for printing, but since another login works fine from her
For some unexplained reason, for a single user, she is now getting 18 copies of
a printed Crystal Report directly to the printer when she clicks on a Print
button in 7.1 using the User Tool. The same action for other users gives only
1 copy. I get the same behavior using her login on my
Take a look at the ar.ini file and see if there are any values set to 18. I
don't see any reference to number of pages.
You could delete the ar.ini file and it will recreate it when the wut is
re-launched. Be warned the wut setting will be set back to the default.
Just to make sure, the
@ARSLIST.ORG
Subject: Re: Print Results in 18 copies
Take a look at the ar.ini file and see if there are any values set to
18. I don't see any reference to number of pages.
You could delete the ar.ini file and it will recreate it when the wut is
re-launched. Be warned the wut setting will be set
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hamilton, Scott
Sent: Wednesday, August 24, 2011 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Print Results in 18 copies
For some unexplained reason, for a single user, she is now getting 18 copies of
a printed Crystal Report directly to the printer when she
@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Wednesday, August 24, 2011 3:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Print Results in 18 copies
Try to print the same report twice. I could not duplicate the issue because I
just printed one time and saw only 1 copy print. Then I was finally told
our ticket and submitted a defect to Business
Objects.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hamilton, Scott
Sent: Wednesday, August 24, 2011 3:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Print Results in 18 copies
10 matches
Mail list logo
