11:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
**
Veanna,
Now there you might possibly have a small problem. It would entail purging
licenses. How you might able to convince Remedy support to grant you a version
4.0 license will all depend on your relationship with your Remedy
System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Veanna Carr
Sent: Monday, November 24, 2008 7:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
**
What we want to do: Create a new server (done), move it to the new location,
move the support team to the new
Approved Consultant (RAC)
512-731-0304
-Original message-
From: Shellman, David [EMAIL PROTECTED]
Date: Mon, 24 Nov 2008 21:17:46 -0500
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
Veanna,
Joe and LJ are correct. The license tool is a binary that is on the server
when you
: Veanna Carr [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 8:56:02 PM
Subject: Re: Remedy 4.0 or 4.5
**
What we want to do: Create a new server (done), move it to the new location,
move the support team to the new server. Move the current production server to
the new
Hi Everyone,
Does anyone know where I can get the files for v4.0 or v4.5?
I especially need the cleint tools - licensing tool. We need to move a legacy
system to a new location.
ARListening
___
UNSUBSCRIBE or
the files necesasry for windows. Not sure if I have unix installers backed up
to CD.
Joe
From: Veanna Carr [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 6:06:52 PM
Subject: Remedy 4.0 or 4.5
**
Hi Everyone,
Does anyone know where I can
] wrote:
From: Joe DeSouza [EMAIL PROTECTED]
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 5:33 PM
**
Veanna,
These are old versions - more than 3 major versions old, so will no longer be
available for download from the Remedy website. Remedy
The licensing tool was changed in 5 since it became part of the admin tool.
-Original Message-
From: Veanna Carr [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Mon, 24 Nov 2008 7:18 pm
Subject: Re: Remedy 4.0 or 4.5
**
Hi Joe,
?
Thanks for responding.? We have the ARSystem
Hi Roger,
So how did it work in 4?
We have the trial licenses for moving, but don't know how to apply them.
Veanna
--- On Mon, 11/24/08, Roger Justice [EMAIL PROTECTED] wrote:
From: Roger Justice [EMAIL PROTECTED]
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday
so it will not support 4.
Joe
From: Veanna Carr [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 7:57:19 PM
Subject: Re: Remedy 4.0 or 4.5
**
Hi Roger,
So how did it work in 4?
We have the trial licenses for moving, but don't know how
appreciated.
Veanna
--- On Mon, 11/24/08, Joe DeSouza [EMAIL PROTECTED] wrote:
From: Joe DeSouza [EMAIL PROTECTED]
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 7:18 PM
**
Veanna,
There used to be a licensing tool, that had to be opened
kind of host are these old servers on?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Veanna Carr
Sent: Monday, November 24, 2008 5:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
**
Hi Joe,
Thanks for responding. We have
From: Veanna Carr [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 8:25:00 PM
Subject: Re: Remedy 4.0 or 4.5
**
Which accounts for the error message. The 4.0 has a form: Remedy Software
Licence, that has the key data, same type of stuff in the licensing tool
PM
Subject: Re: Remedy 4.0 or 4.5
**
If I remember the 4.x days correctly, the license tool was either an xwindows
thing where you had to get into your server via an x client (if your server was
unix of course) and launch it that way...or if you server was windows you could
just look
Our current server is Solaris/Unix, and the new server is Solaris/Unix.
--- On Mon, 11/24/08, LJ Longwing [EMAIL PROTECTED] wrote:
From: LJ Longwing [EMAIL PROTECTED]
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 7:30 PM
**
If I remember the 4.x days
: Monday, November 24, 2008 6:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
**
Oh yea I nearly forgot about intializing xwindows on the terminal client if
you wanted to run the license tool. That was needed to run the graphical
tool.
Joe
_
From: LJ Longwing [EMAIL
poster, just edit the arsystem.lic file
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Veanna Carr
Sent: Monday, November 24, 2008 6:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
**
Our current server is Solaris/Unix
PROTECTED] wrote:
From: Joe DeSouza [EMAIL PROTECTED]
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 7:35 PM
**
Veanna,
4 didn't have a form? On version 4 licenses were stored on the disk. On Solaris
(any unix system for that matter) the Remedy
will send them to you.
Dave
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Veanna Carr
Sent: Monday, November 24, 2008 8:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5
**
What we want to do: Create a new server
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