Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

rslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Thomas >> Miskiewicz >> *Sent:* Wednesday, October 11, 2017 1:17 AM >> >> >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed >> >> >> >>

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

> o select filterId, actionIndex, fieldId, count(*) from filter_push > group by filterId, actionIndex, fieldId having count(*) > 1 > > o If above query finds duplicates, that needs to be fixed before > starting the upgrade. Clearly there seem to be corrupt entries related to &

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

how it will happen via the product. > > Then start upgrade with 9.1.03 and this time it should succeed once database > is upgraded successfully. > > Regards, > Abhijeet > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

DB updates don’t need to be done > > Regards, > Abhijeet > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Pancia > Sent: 11 October 2017 00:22 > To: arslist@ARSLIST.ORG > Subject: Re: Second try --> Upgra

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

in case of secondary DB updates don't need to be done Regards, Abhijeet From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Pancia Sent: 11 October 2017 00:22 To: arslist@ARSLIST.ORG Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Fai

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

com> Sent: Tuesday, October 10, 2017 1:03:33 PM To: arslist@ARSLIST.ORG Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed ** Looked the logs that were mentioned at the start of this email thread. We see a couple of issues within the logs and calling these out in reverse chronolo

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz Sent: 10 October 2017 16:46 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed ** Carl, the pre-check tool is totall

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz Sent: 10 October 2017 16:46 To: arslist@ARSLIST.ORG Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed ** Carl, the pre-check tool is totally bonkers. It’s reposting misleading and false err

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

o:arslist@ARSLIST.ORG>] On Behalf Of Thomas > Miskiewicz > Sent: 10 October 2017 15:55 > To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> > Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed > > ** > I didn’t try and I won’t. I have 24 servers to upgrad

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

to:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz Sent: 10 October 2017 15:55 To: arslist@ARSLIST.ORG Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed ** I didn’t try and I won’t. I have 24 servers to upgrade!!! On 10. Oct 2017, at 16:51, Brian Pancia <panc...@finityit.c

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

G > <mailto:arslist@ARSLIST.ORG>> on behalf of Thomas Miskiewicz > <tmisk...@gmail.com <mailto:tmisk...@gmail.com>> > Sent: Tuesday, October 10, 2017 8:14:40 AM > To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> > Subject: Re: Second try -->

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

. Brian From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on behalf of Thomas Miskiewicz <tmisk...@gmail.com> Sent: Tuesday, October 10, 2017 8:14:40 AM To: arslist@ARSLIST.ORG Subject: Re: Second try --> Upgrade 8.1.00 t

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

No, the issue is that the installer updates the binaries and then cannot start the server and gives up. I also feel like giving up after the BMC support cannot tell us what their product does. Thomas > On 10. Oct 2017, at 14:08, Saji Philip wrote: > > ** > Is this an

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Also, I never got any help from our L1 or BMC. It was mostly trial and error on our part. Especially, on the ARS portion, they gave some Sql queries to run and didn't understand the results, and I heard crickets from there on.. Ticket was still open, but no response, until we fixed it and

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Is this an upgrade in place? Does the installer hang (never finishes and no errors). We had a similar issue and the 9..x would fail ARS because we had a custom AL guide and it would error out on tha arcontainer table. Taking a backup and deleting this AL guide allowed ARS to install. Then we

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Satya, the environment is NOT a copy or clone of another environment. The servgrp... Tables don’t exist. I did a clean start with deleting logs etc few times already. Nothing new. Same stuff in the logs. I would appreciate if you could review my armonitor.conf and

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Hi Thomas, A dbVersion value of 54 indicates that the database has been upgraded I also see that there is alternating information about the ARServer being secondary serher AT least when it is validating FTS ports If the database was a copy from another environment which was part of a server

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Hi, Check the record in control table from a db utility Select * from control The value in dbVersion column should be 54 and if that's not the case, the database has not been upgraded to 9.1.03. If the AR Server binaries has been upgraded but not the database, t It should given an error Bout

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Yes, quite a bit: https://s3.eu-central-1.amazonaws.com/miskiewicz/arslist/ardebug.log https://s3.eu-central-1.amazonaws.com/miskiewicz/arslist/arerror.log

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

Is there anything in the arDebug.log or arError.log? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz Sent: Friday, October 06, 2017 11:24 AM To: arslist@ARSLIST.ORG Subject: Second try --> Upgrade