Re: [asterisk-users] Multiple Servers: Multiple Peers: call-limit

2014-06-25 Thread Gregory Malsack
Store the call count in a shared SQL db. Sent from my Verizon Wireless 4G LTE DROID Brian LaVallee b.laval...@globaltank.jp wrote: I would like to enforce call-limit across multiple servers. Is there any way to pass a call-limit variable between servers 01 02, as shown below? Use a global

Re: [asterisk-users] Asterisk on Windows

2013-12-04 Thread Gregory Malsack
That's just disgusting If you want to run your phones on WindBlows use lync Should be plenty point and click easy for you On 12/04/2013 09:19 AM, CDR wrote: Digium is 100% lost in the map. If they would come up with a Paid version of Asterisk, one that would use the .NET framework

Re: [asterisk-users] Asterisk on Windows

2013-12-04 Thread Gregory Malsack
I second that! Sent from my Verizon Wireless 4G LTE DROID Eric Wieling ewiel...@nyigc.com wrote: Asterisk is Open Source, any company can port Asterisk to Windows.Nobody has. Personally, I don't want Digium taking valuable and limited development resources to create a Windows port.

Re: [asterisk-users] MusicOnHold starts magically for no reason

2013-10-17 Thread Gregory Malsack
Enable the full log in logger.conf. then in asterisk CLI run sip set debug on. Wait for it to happen again, then check the log file /var/log/asterisk/full to see if there's a sip statement being sent to your server to enable music on hold Sent from my Verizon Wireless 4G LTE DROID Dominik

[asterisk-users] Need input on scalable system design...

2013-08-27 Thread Gregory Malsack
Hey All, Growing call center. Currently at about 200 call center staff, running about 1000 calls per hour. Gearing up to double that. Not too sure that a single server will support that growth. So, I'm trying to come up with ways to scale the system and still maintain a simplistic design. So

Re: [asterisk-users] Need input on scalable system design...

2013-08-27 Thread Gregory Malsack
). It is based on this idea: http://www.opensips.org/Documentation/Tutorials-LoadBalancing-1-9 - Laszlo 2013/8/27 Gregory Malsack gmals...@coastalacq.com mailto:gmals...@coastalacq.com Hey All, Growing call center. Currently at about 200 call center staff, running about 1000

[asterisk-users] 2 pretty irritating issues....

2013-07-17 Thread Gregory Malsack
interface that connected to the cel database that they could use to find it for themselves. With the cel_pgsql mod crapping out all the time, I feel like that was a waste of my time Thanks! Look forward to your input... Gregory Malsack Ok now for the meat Asterisk Server Dell 1950 Dual Quad

Re: [asterisk-users] Xeon Server and total number of extensions

2013-07-14 Thread Gregory Malsack
I have a Dell 1950 dual quad core 2.5 croon server running 215 phones and 110 concurrent calls. 16GB ram. We record every call to an nfs share, and CDR to a separate mySQL server. Greg gmals...@coastalacq.com bilal ghayyad bilmar...@yahoo.com wrote: Hello; If I have load up to 220

Re: [asterisk-users] Xeon Server and total number of extensions

2013-07-14 Thread Gregory Malsack
*2.5 ghz. Gotta love auto correct. Additionally, total volume its about 1200 calls per hour. Greg Gregory Malsack gmals...@coastalacq.com wrote: I have a Dell 1950 dual quad core 2.5 croon server running 215 phones and 110 concurrent calls. 16GB ram. We record every call to an nfs share

Re: [asterisk-users] PoE L3 Switches

2013-07-14 Thread Gregory Malsack
I've used a lot of Dlink DES-1228p and 1210-28p. Primarily with polycom phones. Seem to have pretty good luck with them for the last 7 years or so. Eric Wieling ewiel...@nyigc.com wrote: Adtran -Original Message- From: asterisk-users-boun...@lists.digium.com

Re: [asterisk-users] Is Asternic.net out of business (Flash Operator, Call Center Stats)?

2013-06-17 Thread Gregory Malsack
No. Although Nicolas may have gone on holiday. I just purchased 2 licenses for fop2 a month or so ago. Carlos Alvarez car...@televolve.com wrote: We have licensed both products and sent a support request on 6/11, with zero reply or any activity on it at all so far. No replies to subsequent

Re: [asterisk-users] dCAP study recommendations

2013-06-08 Thread Gregory Malsack
I just took the dCap exam Friday. Good things to study is to take the dcaa exam online. If you can breeze thought that, you should be in good shape for the written. As for the practical exam. You'll want to make sure you know endpoints, dahdi, and trunking. However, I also took the advanced

Re: [asterisk-users] time zone setting in asterisk

2013-05-11 Thread Gregory Malsack
I think it runs off the OS time... Joseph syscon...@gmail.com wrote: Which file in Asterisk have a setting for time zone? When asterisk record incoming call in Master.csv the time is 6hr. ahead. I'm on: Canada/Mountain zone -- Joseph --

Re: [asterisk-users] time zone setting in asterisk

2013-05-11 Thread Gregory Malsack
/etc/asterisk/cdr.conf Joseph syscon...@gmail.com wrote: On 05/11/13 20:44, Gregory Malsack wrote: I think it runs off the OS time... That what my impression was but all my records written to: /var/log/asterisk/cdr-csv/Master.csv are 6hr. ahead; so they are based on UTC and no correction

Re: [asterisk-users] multiple provider for incoming

2013-04-30 Thread Gregory Malsack
Matt, At some point you need to consider how much is too much... I run a call center with more then 125 commissioned phone sales reps and more than 60 customer service reps. We run dual servers, fiber from one provider and 6 bonded T1's from another provider. We purchase our so trunks from a

[asterisk-users] To queue or not to queue...

2013-03-28 Thread Gregory Malsack
Hello All, History ~ I recently took a position with a call center. At the time they had about 50 agents in a call queue. The queue was setup to ringall. The agents use Eyebeam softphones. Everything is local lan, no routers, everything connected via Cisco 3600 10/100 switches. Now we are

Re: [asterisk-users] To queue or not to queue...

2013-03-28 Thread Gregory Malsack
Asterisk version 1.8.20.1 Already checked the switches, no noteworthy port issues. no vlans used or layer 3 switching. On 03/28/2013 03:18 PM, Carlos Alvarez wrote: On Thu, Mar 28, 2013 at 12:55 PM, Gregory Malsack gmals...@coastalacq.com mailto:gmals...@coastalacq.com wrote

Re: [asterisk-users] inbound call issue...

2010-11-08 Thread Gregory Malsack
Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] inbound call issue... insecure=very should fix it. On Wed, Nov 3, 2010 at 4:08 AM, Gregory Malsack gmals...@gmellc.com wrote: Can anyone tell me why my inbound calls keep getting rejected with 401? Here’s the debug

[asterisk-users] inbound call issue...

2010-11-03 Thread Gregory Malsack
Can anyone tell me why my inbound calls keep getting rejected with 401? Here's the debug information: --- SIP read from UDP:147.135.32.221:5060 --- INVITE sip:6087294...@216.26.109.22:5060 SIP/2.0 Call-ID: 31007e...@147.135.32.221 CSeq: 1 INVITE From: Wi

[asterisk-users] Zopier Client

2009-04-08 Thread Gregory Malsack
Does anyone have any first-hand experience with the Zoiper Business version softphone? If so what has been your experience with it? Thanks, Greg ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list

[asterisk-users] VB6 to HUD Pro Integration

2009-04-02 Thread Gregory Malsack
Hello All, Is there anyone out there that is able to integrate a custom visual basic 6 application to Fonality’s Trixbox HUD Pro? Thanks, Greg ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing

[asterisk-users] FXS Help Needed...

2009-01-12 Thread Gregory Malsack
Hello All, I have a need to connect an analog device to an asterisk server. The analog device has 4 analog lines going into it (it’s a fax solution). The fax solution answers the analog call, then listens for dtmf. The dtmf code that is played tells the fax device what email address to send

Re: [asterisk-users] Authorize Microsoft SQL

2008-12-22 Thread Gregory Malsack
I would like to thank everyone for their input. This project is completed and the solution is working wonderfully! There was some mention of some people having difficulties with asterisk/mssql connectivity via the dialplan when under heavy load. Running the connection through agi was the

[asterisk-users] Authorize Microsoft SQL

2008-12-18 Thread Gregory Malsack
Hello Everyone, I have an installation where the client has a Microsoft SQL database that holds all of their case information. They would like the asterisk system to require users to enter a valid case number when making an outgoing call. I’m seeing some documentation regarding people using

Re: [asterisk-users] Authorize Microsoft SQL

2008-12-18 Thread Gregory Malsack
...@lists.digium.com] On Behalf Of Gregory Malsack Sent: Thursday, December 18, 2008 19:37 To: asterisk-users@lists.digium.com Subject: [asterisk-users] Authorize Microsoft SQL Hello Everyone, I have an installation where the client has a Microsoft SQL database that holds all of their case

Re: [asterisk-users] Authorize Microsoft SQL

2008-12-18 Thread Gregory Malsack
This much I already know. This information is easily found through a simple google search. What I'm looking for is if anyone knows what a dialplan would look like that would perform an ODBC query to an ODBC database. I've seen minuet documentation on ODBCget, which is what I'm thinking will do

Re: [asterisk-users] Authorize Microsoft SQL

2008-12-18 Thread Gregory Malsack
Of Gregory Malsack Sent: Thursday, December 18, 2008 20:13 To: f...@teamforrest.com; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Authorize Microsoft SQL This much I already know. This information is easily found through a simple google search. What I'm

[asterisk-users] TrixBox problem...

2008-11-21 Thread Gregory Malsack
Hey Everyone, Here’s an email I received from a client who has a trixbox system that has contracted with me for some custom dialplan programming. While I was away at a conference on Tuesday, our server crashed same as before (it was “responsive”

[asterisk-users] VB 6 developer needed

2008-11-20 Thread Gregory Malsack
Hello Everyone, I’ve sold an asterisk system to a client that has a custom written CRM package written in VB6 with an MS-SQL backend. They want to “unplug” the application from their old phone system and “plug” it into the asterisk system. The program has pop-up screens based on incoming

[asterisk-users] VOIP Provider

2008-10-02 Thread Gregory Malsack
Hi All, Can anyone recommend a good VOIP provider in the Milwaukee/Chicago area? We need flat rate billing per line/trunk, trunking, did’s, and iax or G.729 compatibility. Thanks, Greg No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database:

Re: [asterisk-users] Call Recordings...

2008-07-23 Thread Gregory Malsack
, but he wants a sequence that he can push, so that when he rants and raves at a customer, there won't be evidence to say that he did that... :) Just a hunch on that. :) I don't know. Eugen On 7/22/08, Gregory Malsack HYPERLINK mailto:[EMAIL PROTECTED][EMAIL PROTECTED

Re: [asterisk-users] Call Recordings...

2008-07-23 Thread Gregory Malsack
stopmixmonitor. However I am unable to locate examples of syntax on that command. Here is what I have: stoprecording = *8,self/callee,StopMixMonitor, This command syntax does not work and the recording continues on. Can anyone provide direction on this? Thanks, Gregory Malsack -Original

Re: [asterisk-users] Call Recordings...

2008-07-23 Thread Gregory Malsack
channels simultaneously, the recording is only assigned to 1 channel and you have to run the command against the originating channel of the call. Greg -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gregory Malsack Sent: Wednesday, July 23, 2008 2:13 PM

[asterisk-users] Call Recordings...

2008-07-22 Thread Gregory Malsack
Hello, My boss is asking me to setup the asterisk server to record all calls. (Simple). However, he wants to be able to enter a key sequence during the call to stop the recording. Any ideas on how I would do that? Thanks, Greg No virus found in this outgoing message. Checked by AVG.

[asterisk-users] VOIP Provider wooes

2008-01-04 Thread Gregory Malsack
Does anyone know of a good VOIP dialtone provider in the northern Chicago area. My client has tried Broadvoice and Mix and is having problems with latency in the middle of the traceroute between him and the provider. Thanks, Greg No virus found in this outgoing message. Checked by AVG

Re: [asterisk-users] Digium Asterisk Appliance voicemail logs

2008-01-03 Thread Gregory Malsack
That is correct; we would not recommend using just *any* CF card, as the write speed of the card needs to be pretty high to be able support multiple voicemail messages being written simultaneously. With that said, though, it is possible to use a higher capacity CF card, but my previous response

Re: [asterisk-users] Digium Asterisk Appliance voicemail logs

2008-01-03 Thread Gregory Malsack
Yea, sounds like they've planned for this issue. Kevin, is there an sdk that can be used to create our own binaries should we want to add modular support for something? Like say mysql cdr's? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian J.

Re: [asterisk-users] Digium Asterisk Appliance voicemail logs

2007-12-31 Thread Gregory Malsack
, Gregory Malsack President Classic Services Select Digium Reseller -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin P. Fleming Sent: Saturday, December 29, 2007 7:30 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk

Re: [asterisk-users] Queue calls drop to voicemail intermittantly

2007-12-18 Thread Gregory Malsack
and delete, or destroy all copies of this message immediately. _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gregory Malsack Sent: Monday, December 17, 2007 11:36 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Queue calls drop to voicemail intermittantly

Re: [asterisk-users] Queue calls drop to voicemail intermittantly

2007-12-18 Thread Gregory Malsack
That is the same thing I thought as well. However the queue is set to an 18 second timeout and the voicemail is set to a 20 second timeout. I'll increase the voicemail timeout so there is a little more play there just to see if that helps. -Original Message- From: [EMAIL PROTECTED]

Re: [asterisk-users] Queue calls drop to voicemail intermittantly

2007-12-18 Thread Gregory Malsack
] On Behalf Of Tilghman Lesher Sent: Monday, December 17, 2007 2:21 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Queue calls drop to voicemail intermittantly On Monday 17 December 2007 12:35, Gregory Malsack wrote: Can anyone tell me what might cause callers

Re: [asterisk-users] Asterisk Qeueu with static agent

2007-12-18 Thread Gregory Malsack
The grammar makes it hard to understand the question, but if I’m understanding this right, this will probably to the trick. In the queue config file add: member = Agent/(agent’s id number) to the end of the queue directives. Otherwise if you are trying to say that you want the agent

[asterisk-users] Queue calls drop to voicemail intermittantly

2007-12-17 Thread Gregory Malsack
Can anyone tell me what might cause callers on hold in a queue to drop into agents voicemail boxes? ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit:

Re: [asterisk-users] Hoteling

2007-12-03 Thread Gregory Malsack
Actually I believe the process you are describing is the agentcallback feature. Once you are logged in if the agent is configured to have voicemail and does the light should come on. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Philipp Kempgen Sent:

[asterisk-users] Queue Drops to Voicemail

2007-11-21 Thread Gregory Malsack
will erratically drop calls to the queue. Any help will be extremely appreciated, and I will provide any conf files you may require. I have included excerpts of the config files I think you may need. Sincerely, Gregory Malsack Incoming line in extensions.conf exten = 8582294,1,answer() exten