Discussion
Subject: Re: [asterisk-users] Customized Queuing Strategy
On Mon, Aug 4, 2008 at 9:24 AM, Atis Lezdins <[EMAIL PROTECTED]> wrote:
> On Mon, Aug 4, 2008 at 2:59 PM, Syed Nasruddin <[EMAIL PROTECTED]>
wrote:
>>
>>
>>
>>
>> Dear Atis,
>>
>&g
On Mon, Aug 4, 2008 at 9:24 AM, Atis Lezdins <[EMAIL PROTECTED]> wrote:
> On Mon, Aug 4, 2008 at 2:59 PM, Syed Nasruddin <[EMAIL PROTECTED]> wrote:
>>
>>
>>
>>
>> Dear Atis,
>>
>> I am running in to syntax problem. Sorry only beginner level experience
>> of conditional checking:
>
> Yes, sorry for
enalty 2. Then, if dialed member(s)
don't answer, queue will again try somebody with penalty 1 first.
Regards,
Atis
>
>
> Thanks
>
> Syed nasr
>
>
> -----Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Atis
> Lezdins
eue(testq|t|||45)
>
> if ("${QUEUESTATUS"="") Hangup();
>
>> exten => 1589,5,Queue(testq2|t|||45)
>> exten => 1589,6,Hangup
>
> Regards,
> Atis
>
>
>
>>
>> thanks in advance.
>>
>> Syed nasr
>>
>>
Sent: Monday, August 04, 2008 2:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Customized Queuing Strategy
Sorry for previous blank answer :)
On Mon, Aug 4, 2008 at 1:20 PM, Syed Nasruddin <[EMAIL PROTECTED]>
wrote:
> Hi Thanks ALL f
v
> Sent: Monday, August 04, 2008 1:38 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Customized Queuing Strategy
>
> Syed Nasruddin wrote:
>
>
>> 1. 10 Call Center Agents.
>>
>> 2. All the calls coming in will
sage-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Alex
> Balashov
> Sent: Monday, August 04, 2008 1:38 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Customized Queuing Strategy
>
> Syed Nasrud
ect: Re: [asterisk-users] Customized Queuing Strategy
Syed Nasruddin wrote:
> 1. 10 Call Center Agents.
>
> 2. All the calls coming in will ALWAYS be routed to specific 5
agents,
> firstly.
>
> 4. IF ALL the first 5 agents are busy then ONLY then the call will be
> rout
Syed Nasruddin pisze:
Hi All,
I have this Call Center requirement to be implenetd:
1. 10 Call Center Agents.
2. All the calls coming in will ALWAYS be routed to specific 5
agents, firstly.
4. IF ALL the first 5 agents are busy then ONLY then the call will be
routed to next 5
Alex Balashov a écrit :
> Syed Nasruddin wrote:
>
>
>
>> 1. 10 Call Center Agents.
>>
>> 2. All the calls coming in will ALWAYS be routed to specific 5 agents,
>> firstly.
>>
>> 4. IF ALL the first 5 agents are busy then ONLY then the call will be
>> routed to next 5 Agents.
>>
>
> Set
Syed Nasruddin wrote:
> 1. 10 Call Center Agents.
>
> 2. All the calls coming in will ALWAYS be routed to specific 5 agents,
> firstly.
>
> 4. IF ALL the first 5 agents are busy then ONLY then the call will be
> routed to next 5 Agents.
Set up two queues. Call Queue() on the first queue -
Hi All,
I have this Call Center requirement to be implenetd:
1. 10 Call Center Agents.
2. All the calls coming in will ALWAYS be routed to specific 5 agents,
firstly.
4. IF ALL the first 5 agents are busy then ONLY then the call will be
routed to next 5 Agents.
Kindly suggest som
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