Re: [asterisk-users] Queue Management

2013-09-27 Thread Lenz Emilitri
This should happen automatically - not sure what you want to do. l. 2013/9/26 akhilesh chand omakhileshch...@gmail.com: Dear All, I have six different campaign and 5 different agent have login on that campaign.Same thing i have done using agi and database,i never use queue management on

[asterisk-users] Queue Management

2013-09-26 Thread akhilesh chand
Dear All, I have six different campaign and 5 different agent have login on that campaign.*Same thing i have done using agi and database,i never use queue management on this scenario. Agent** can also shuffling one campaign to anther campaign. * Now i want to do some work with queue.I want to

Re: [asterisk-users] queue management

2006-11-17 Thread nik600
Don't forget to analyze the QUEUESTATUS variable. :) -- i've just set joinempty=no and then in extension.conf : exten = 2701,1,Queue(2701|t|||10) exten = 2701,2,Background(orario_2701) Thanks to all ___ --Bandwidth and Colocation provided by

[asterisk-users] queue management

2006-11-16 Thread nik600
Hi i have to manage a particular implementation for a queue. If the queue hasn't any members logged in (Agent or members i play a message and hangup If the queue has some members logged in i route the call to the user with fewest calls. The second can be implemented using the queue strategy,

Re: [asterisk-users] queue management

2006-11-16 Thread Lenz
That's pretty easy and included in the basic * implementation - you tell the queue not to accept users and play a message after the queue command terminates. l. On Thu, 16 Nov 2006 09:10:46 +0100, nik600 [EMAIL PROTECTED] wrote: Hi i have to manage a particular implementation for a

Re: [asterisk-users] queue management

2006-11-16 Thread Octavio Ruiz (Ta^3)
That's pretty easy and included in the basic * implementation - you tell the queue not to accept users and play a message after the queue command terminates. l. Don't forget to analyze the QUEUESTATUS variable. :) -- Sign my PETITION. ___

Re: [asterisk-users] Queue Management

2006-08-16 Thread Nicolás Gudiño
Hi Eric, I'm working in a small call center, but with special requirements. We currently have a couple of clients, all of them have specific phone numbers configured in our system, so when we get a call for a specific client we take down the information via a webpage then it sent via email to

[asterisk-users] Queue Management

2006-08-14 Thread Eric Rousse
Hello, I'm working in a small call center, but with special requirements. We currently have a couple of clients, all of them have specific phone numbers configured in our system, so when we get a call for a specific client we take down the information via a webpage then it sent via email to

RE: [Asterisk-Users] Queue Management and Command Execution

2005-04-27 Thread Anton Krall
|Subject: [Asterisk-Users] Queue Management and Command Execution | |Is there a way to execute a command prior to sending a queued |call to an agent? | |What I'm trying to do is record agent's conversation at the |server. I could put the Monitor command when the call is |answered by *, but if the caller

Re: [Asterisk-Users] Queue Management and Command Execution

2005-04-27 Thread Daniel Salama
- |From: [EMAIL PROTECTED] |[mailto:[EMAIL PROTECTED] On Behalf Of |Daniel Salama |Sent: Martes, 26 de Abril de 2005 05:53 p.m. |To: Asterisk Users Mailing List - Non-Commercial Discussion |Subject: [Asterisk-Users] Queue Management and Command Execution | |Is there a way to execute a command

Re: [Asterisk-Users] Queue Management and Command Execution

2005-04-27 Thread Henry Devito
, April 27, 2005 6:32 AM Subject: Re: [Asterisk-Users] Queue Management and Command Execution Yes, I read them. But, then my question is: how can I make the file name include the agent that will get the call once it's distributed? Thanks, Daniel On Apr 27, 2005, at 3:40 AM, Anton Krall wrote: You

[Asterisk-Users] Queue Management and Command Execution

2005-04-26 Thread Daniel Salama
Is there a way to execute a command prior to sending a queued call to an agent? What I'm trying to do is record agent's conversation at the server. I could put the Monitor command when the call is answered by *, but if the caller has to wait on hold for some time, I wouldn't want to record