Re: [asterisk-users] How big is *your* dialplan??

2006-10-13 Thread Tim Panton


On 13 Oct 2006, at 04:58, Douglas Garstang wrote:

I don't get it. The clients are ok with their phone systems being  
down anywhere from minutes to hours?


Short answer, yes, provided it doesn't happen often (say every few  
years). They grumble,
but less than they grumble if you ask them to pay 3x as much for the  
service 'cos of all the

redundancy  in your offering.

These are people who grew up with  windows 95 - they expect  
technology to fail!


Tim.

Tim Panton

www.mexuar.com



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Re: [asterisk-users] How big is *your* dialplan??

2006-10-13 Thread Darrick Hartman

Douglas Garstang wrote:

I don't get it. The clients are ok with their phone systems being down anywhere 
from minutes to hours?
 
Doug
  
In some cases, yes.  That is their decision.  It usually happens when a 
majority of their calls are outbound and they are not dependent on 
incoming calls for new business.  In other cases, no they are not able 
to take that risk so you plan around it.


I guess what some people are trying to tell you is there is another view 
other than your own.


Darrick

--
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-13 Thread Andrew Kohlsmith
On Thursday 12 October 2006 22:29, Michael Collins wrote:
 Andrew, it sounds like you've been working telecom for a while!

Industrial power electronics, actually, but yes I have about a decade of 
small potatoes (PRI, singular DS3s) telecom under my belt as well.

Nothing drove this point home harder than when our M13 died.  It has a spare 
DS2 card and a spare controller card.  The primary controller card died, and 
the second never worked.  So our entire DS3 went down.  There wasn't a 
fucking thing we could do.

UPS lost the express-shipped controller card from California.  Another day of 
total downtime.

Once the liquid poop phase of the stress passed we have hardware sitting 
around.  Hot failover isn't quite as necessary for us, but having *something* 
we can throw in to get even partial service is absolutely necessary.

(we now run multiple DS3s directly into MaxTNTs so there is no need for the 
SPOF M13 anymore, and we can easily reroute calls for different POPs to other 
POPs if we have a major failure somewhere.)

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-13 Thread Jay R. Ashworth
On Thu, Oct 12, 2006 at 10:02:30PM +0200, Michiel van Baak wrote:
 On Oct 12, 2006, at 2:30 AM, Jay R. Ashworth wrote:
 On Wed, Oct 11, 2006 at 05:08:32PM -0500, Lacy Moore - Aspendora  
 wrote:
As a carrier, I would expect you to have an abundance of
redundancy, but not an SMB. SMB's don't have the money to cover
everything. That's what cellphones are for :-)
 
 On which topic: do *you* know who to call and what to tell them to get
 your lead DID forwarded to your cell phone when your span (or switch)
 goes down?
 
 Our provider simply allows us to give them a couple of numbers to  
 reroute traffic to when they cant reach our asterisk. No need to  
 call, it's all automagically done in their systems. I thought all  
 providers offered this.

Well, the one client I have running * in production at the moment got
their T-span from Deltacom, and they didn't ask.  He didn't have all
*that* much trouble getting it accomplished, once I suggested he call
them, though.

They're considering switching to Xspedius, though, who, from their
sales package, appear to have come up in the world from about 4 years
ago when I evaluated them last, right after they rebranded from eSpire.

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Designer  Baylink RFC 2100
Ashworth  AssociatesThe Things I Think'87 e24
St Petersburg FL USA  http://baylink.pitas.com +1 727 647 1274

That's women for you; you divorce them, and 10 years later,
  they stop having sex with you.  -- Jennifer Crusie; _Fast_Women_
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Andrew Kohlsmith
On Wednesday 11 October 2006 15:16, Douglas Garstang wrote:
 Are you serious? Would you really just wait until a system looked like it
 was on shaky ground before deciding to build a new one? What about if some
 other component failed? What about the myriad of other failures you didn't
 think of ahead of time? Do you really think that it's ok for a system that
 hosts less than 50-60 users to be unavailable while a new system is built?
 We're talking about VOICE service here, not someones email access. People
 can do without email for a period of time but they are very sensitive to a
 lack of dialtone.

How many small to medium businesses do you know with redundant Meridian 
hardware on the shelf?  Hell, how many small to medium businesses do you know 
that have their KSU or PBX on a UPS?

 Btw, I showed this email to a senior telecom guy here in the office.
 Initially his eyes widened, and then he laughed and said he'd certainly
 never get you to build his telecom infrastructure.

I'd love to see a senior telecom guy in a small to medium business.  His eyes 
would fall out of his head and he'd be escorted out of the building laughing.

I completely understand your need for redundancy, but most places that 
Asterisk is being installed in to don't have that kind of redundancy in place 
in the first place.

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Andrew Kohlsmith
On Wednesday 11 October 2006 17:56, Douglas Garstang wrote:
 I have no data to prove it, but isn't the time between failures on this
 type of TDM PBX equipment far better than a commodity server? Do they have
 any moving parts? A server has moving parts, and moving parts fail.

Norstar's voicemail system uses a hard drive.  Their agent and queuing system 
runs an embedded OS/2 PC.  They used to have a Flash-based voicemail system 
but they've phased that out years ago.

Also keep in mind that if you buy the cheapest PC equipment you're likely 
going to run into trouble, just as you predict.  However I have servers here 
(not brand-name expensive stuff either, just decent components) which have 
uptimes higher than my Norstar KSU, which tends to lose a trunk card every 
year or so.

 We have our servers power supplies sourced from different plants, with a
 generator etc, but we aren't an SMB. :)

Yes, but not everyone plans quite the way you do.  :-)

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Andrew Kohlsmith
On Wednesday 11 October 2006 20:30, Jay R. Ashworth wrote:
 On which topic: do *you* know who to call and what to tell them to get
 your lead DID forwarded to your cell phone when your span (or switch)
 goes down?

I've already got that covered; it was in the PRI install.  If the D channel 
goes down, forward all calls to this number.  :-)

Actually Bell Canada was forward-thinking on that one, it was right on the 
signup sheet.

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Henry.L.Coleman
Frankly waiting for the box to break will loose you the client.
I would change the box but use the original Hard Drive, it only takes a
couple of minutes on a small system.


Henry L.Coleman CEO
*VoIP-PBX* 1-866-415-5355
Toronto Ontario
Canada


 On Wednesday 11 October 2006 15:16, Douglas Garstang wrote:
 Are you serious? Would you really just wait until a system looked like
 it
 was on shaky ground before deciding to build a new one? What about if
 some
 other component failed? What about the myriad of other failures you
 didn't
 think of ahead of time? Do you really think that it's ok for a system
 that
 hosts less than 50-60 users to be unavailable while a new system is
 built?
 We're talking about VOICE service here, not someones email access.
 People
 can do without email for a period of time but they are very sensitive to
 a
 lack of dialtone.

 How many small to medium businesses do you know with redundant Meridian
 hardware on the shelf?  Hell, how many small to medium businesses do you
 know
 that have their KSU or PBX on a UPS?

 Btw, I showed this email to a senior telecom guy here in the office.
 Initially his eyes widened, and then he laughed and said he'd certainly
 never get you to build his telecom infrastructure.

 I'd love to see a senior telecom guy in a small to medium business.  His
 eyes
 would fall out of his head and he'd be escorted out of the building
 laughing.

 I completely understand your need for redundancy, but most places that
 Asterisk is being installed in to don't have that kind of redundancy in
 place
 in the first place.

 -A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Andrew Kohlsmith
On Thursday 12 October 2006 09:02, Henry.L.Coleman wrote:
 Frankly waiting for the box to break will loose you the client.
 I would change the box but use the original Hard Drive, it only takes a
 couple of minutes on a small system.

Exactly.  Keeping some extra TDM hardware around for several customers and 
keeping the configurations when the drive dies can do wonders for your guru 
factor.  It's common sense, really.  What's your cost for keeping a box 
around for development and running it out to a customer in a crisis when 
their system dies?  Nothing.

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Dovid B
I worked for some one that installed servers. He has several fully built 
machines with clean installs ready to go if a client needs a loaner.



- Original Message - 
From: Andrew Kohlsmith [EMAIL PROTECTED]

To: asterisk-users@lists.digium.com
Sent: Thursday, October 12, 2006 3:56 PM
Subject: Re: [asterisk-users] How big is *your* dialplan??



On Thursday 12 October 2006 09:02, Henry.L.Coleman wrote:

Frankly waiting for the box to break will loose you the client.
I would change the box but use the original Hard Drive, it only takes a
couple of minutes on a small system.


Exactly.  Keeping some extra TDM hardware around for several customers and
keeping the configurations when the drive dies can do wonders for your 
guru

factor.  It's common sense, really.  What's your cost for keeping a box
around for development and running it out to a customer in a crisis when
their system dies?  Nothing.

-A.
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Douglas Garstang
 -Original Message-
 From: Dovid B [mailto:[EMAIL PROTECTED]
 Sent: Thursday, October 12, 2006 8:14 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 
 I worked for some one that installed servers. He has several 
 fully built 
 machines with clean installs ready to go if a client needs a loaner.

I guess I'm just not getting it. Sorry. Even if I was an enterprise, not a 
carrier, I wouldn't want to rely on a server not failing, given that the mtbf 
between failures on a server is going to be higher than a specialised PBX.

Doug.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Tim Panton


On 12 Oct 2006, at 17:16, Douglas Garstang wrote:


-Original Message-
From: Dovid B [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 12, 2006 8:14 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How big is *your* dialplan??


I worked for some one that installed servers. He has several
fully built
machines with clean installs ready to go if a client needs a  
loaner.


I guess I'm just not getting it. Sorry. Even if I was an  
enterprise, not a carrier, I wouldn't want to rely on a server not  
failing, given that the mtbf between failures on a server is going  
to be higher than a specialised PBX.


It's a money vs risk thing.
We did an install for a client, they were all for dual-redundant set-up.
I asked them what the maximum acceptable downtime was, and what this  
would

cost them.
The answer was that 4 hours no more than once every 2 years was ok,  
and would

cost them a couple of thousand pounds.

I told them to stick with quality hardware, get a maintenance  
contract and keep a

spare in the cupboard. They have been happy ever since.

Another client insisted they needed minimal downtime and opted for  
clustered

hardware (this was a web/database/telephony system but not asterisk).
In the first 2 years they experienced more downtime than the first  
client.
Both of their failures were complexity related - the first being a  
failing router
that then poisoned the rip-tables of it's failover buddy. The second  
failure
still makes me laugh, they didn't pay the  license on their super- 
duper-journaling NAS

system  which expired taking out the whole cluster :-)

My point being that high up times are hard to attain and simpler is  
often best.


As to MTBF, quality shows, we have just (reluctantly) rebooted a  
decently constructed
database server with an uptime of 850 days to add a disk, it's  
previous reboot
was to add a new tape drive, to my knowledge it has been in service  
for  5 years.


How long do companies keep their phone systems ? 5 years on average ?

Tim Panton

www.mexuar.com



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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Michiel van Baak


On Oct 12, 2006, at 2:30 AM, Jay R. Ashworth wrote:

On Wed, Oct 11, 2006 at 05:08:32PM -0500, Lacy Moore - Aspendora  
wrote:

   As a carrier, I would expect you to have an abundance of
   redundancy, but not an SMB. SMB's don't have the money to cover
   everything. That's what cellphones are for :-)


On which topic: do *you* know who to call and what to tell them to get
your lead DID forwarded to your cell phone when your span (or switch)
goes down?


Our provider simply allows us to give them a couple of numbers to  
reroute traffic to when they cant reach our asterisk. No need to  
call, it's all automagically done in their systems. I thought all  
providers offered this.

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RE: [asterisk-users] How big is *your* dialplan?? MTBF

2006-10-12 Thread Dean Collins

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Tim Panton
 Sent: Thursday, 12 October 2006 3:54 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 How long do companies keep their phone systems ? 5 years on average ?
 
 Tim Panton
 
 www.mexuar.com
 



Yep or even less these days with the increases in technology.

Having a hot spare doing nothing is cheap insurance.


 
Cheers,
 
Dean

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RE: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Douglas Garstang
 -Original Message-
 From: Michiel van Baak [mailto:[EMAIL PROTECTED]
 Sent: Thursday, October 12, 2006 2:03 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 
 
 On Oct 12, 2006, at 2:30 AM, Jay R. Ashworth wrote:
 
  On Wed, Oct 11, 2006 at 05:08:32PM -0500, Lacy Moore - Aspendora  
  wrote:
 As a carrier, I would expect you to have an abundance of
 redundancy, but not an SMB. SMB's don't have the money to cover
 everything. That's what cellphones are for :-)

Actually, that's what hosted IPT services are for...

 
  On which topic: do *you* know who to call and what to tell 
 them to get
  your lead DID forwarded to your cell phone when your span 
 (or switch)
  goes down?
 
 Our provider simply allows us to give them a couple of numbers to  
 reroute traffic to when they cant reach our asterisk. No need to  
 call, it's all automagically done in their systems. I thought all  
 providers offered this.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Darrick Hartman

Douglas Garstang wrote:

   As a carrier, I would expect you to have an abundance of
   redundancy, but not an SMB. SMB's don't have the money to cover
   everything. That's what cellphones are for :-)



Actually, that's what hosted IPT services are for...
  
So by that logic, you'd have some way of routing calls to the customer 
if say their internet goes down?  Bottom line is, you can plan for 
failure, but if you have the internet as part of the equation, you will 
_always_ have a mode of failure that is outside of your control.


As other people have pointed out, know and understand the risks and make 
appropriate business decisions based on your business.


--
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Michael Collins
 Exactly.  Keeping some extra TDM hardware around for several customers
and
 keeping the configurations when the drive dies can do wonders for your
 guru factor.  It's common sense, really.  What's your cost for
keeping a  box around for development and running it out to a
customer in a crisis  when their system dies?  Nothing.
You got that right!  A few spare parts, be they brand new or in a
development system, are a godsend when your client calls in a panic
saying that their system is down.  In fact, having a working system on a
workbench is a great way to know that your spare parts are working.  If
your client's system is still under warranty then you can swap out the
bad component with the item from your test system and then get a
replacement of the warranteed item at your convenience instead of
worrying about shipping, etc.

Andrew, it sounds like you've been working telecom for a while!

-MC
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RE: [asterisk-users] How big is *your* dialplan?? MTBF

2006-10-12 Thread Michael Collins
 Yep or even less these days with the increases in technology.
 
 Having a hot spare doing nothing is cheap insurance.
 
 
 
 Cheers,
 
 Dean

*VERY* cheap insurance, especially when you consider how devastating
downtime could be!
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Douglas Garstang
I don't get it. The clients are ok with their phone systems being down anywhere 
from minutes to hours?
 
Doug.
 

-Original Message- 
From: Michael Collins [mailto:[EMAIL PROTECTED] 
Sent: Thu 10/12/2006 8:29 PM 
To: Asterisk Users Mailing List - Non-Commercial Discussion 
Cc: 
Subject: RE: [asterisk-users] How big is *your* dialplan??



 Exactly.  Keeping some extra TDM hardware around for several customers
and
 keeping the configurations when the drive dies can do wonders for your
 guru factor.  It's common sense, really.  What's your cost for
keeping a  box around for development and running it out to a
customer in a crisis  when their system dies?  Nothing.
You got that right!  A few spare parts, be they brand new or in a
development system, are a godsend when your client calls in a panic
saying that their system is down.  In fact, having a working system on a
workbench is a great way to know that your spare parts are working.  If
your client's system is still under warranty then you can swap out the
bad component with the item from your test system and then get a
replacement of the warranteed item at your convenience instead of
worrying about shipping, etc.

Andrew, it sounds like you've been working telecom for a while!

-MC
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread C F

No, but neither is anybody ok with a 12 inch snow strom.

On 10/12/06, Douglas Garstang [EMAIL PROTECTED] wrote:

I don't get it. The clients are ok with their phone systems being down anywhere 
from minutes to hours?

Doug.


-Original Message-
From: Michael Collins [mailto:[EMAIL PROTECTED]
Sent: Thu 10/12/2006 8:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: RE: [asterisk-users] How big is *your* dialplan??



 Exactly.  Keeping some extra TDM hardware around for several customers
and
 keeping the configurations when the drive dies can do wonders for your
 guru factor.  It's common sense, really.  What's your cost for
keeping a  box around for development and running it out to a
customer in a crisis  when their system dies?  Nothing.
You got that right!  A few spare parts, be they brand new or in a
development system, are a godsend when your client calls in a panic
saying that their system is down.  In fact, having a working system on a
workbench is a great way to know that your spare parts are working.  If
your client's system is still under warranty then you can swap out the
bad component with the item from your test system and then get a
replacement of the warranteed item at your convenience instead of
worrying about shipping, etc.

Andrew, it sounds like you've been working telecom for a while!

-MC
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-12 Thread Brian Capouch

Douglas Garstang wrote:

I don't get it. The clients are ok with their phone systems being down anywhere 
from minutes to hours?
 


Try googling for cost benefit.  I got 135 million hits.

Your brain has some very odd twists in the way it works.

Or you're a troll.

B.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Naija Man
-- Forwarded message --From:Doug Lytle 

[EMAIL PROTECTED]To:Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com
Date:Tue, 10 Oct 2006 16:25:11 -0400
Subject:Re: [asterisk-users] How big is *your* dialplan??Steve Murphy wrote: Hello! In my relentless quest for knowledge, I pose this question: who's got the biggest dialplans, and how big are these monsters?
Sounds interesting. Small facility of 60 users:-= 161 extensions (597 priorities) in 59 contexts. =---Ben Franklin quote:Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety.
Single server stats, 50 user system,-= 238 extensions (870 priorities) in 57 contexts. =-- Buki
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread C F

Douglas, it seems to me that you don't understand how the extensions
of an asterisk dialplan relate to real life. As an example:
-= 135 extensions (657 priorities) in 31 contexts. =-
This from a box (yes one box) that has just 10 phones, and 6 lines.
Every s extension is considered an extension. Which makes every macro
a context and at least one extension. If one has:
exten = s,n,Dial(whatever)
exten = s,n,Goto(s-${DIALSTATUS},1)
Then that context (macro) has at least 2 extensions.
Calling Voicemail in my dialplan has 7 extensions (yes just pressing
the message button). For real life it's only 1 extension.

Another example:
This is for a system with around 75 different offices hosted on the
same box, using 3 T1s, and each office with at least 2 extensions, the
biggest one being around 15 extensions.
-= 1110 extensions (2279 priorities) in 138 contexts. =-

That's for around 90 phones and 150 published active phone numbers
(some of the phone numbers are just IVRs). Why would the fact that
it's on one box matter? If the main incoming T1 is down (which
happens), there is no incoming calls anyhow. What would clustering
help in this case?

Why would someone have to build a new box if a system went down? A
system should never be built with a single point of failure. The only
thing that should be allowed to bring down a system is a fire. The CPU
fan should be noticed making noise way before it dies, which gives
enough time for a planned shutdown, in any case that doesn't require
(if/when the CPU dies) rebuilding the whole box.
Any asterisk system that has more than 50-60 users should NEVER be
built in a way that if it doesn't get physically damaged it needs to
be rebuilt if/when it goes down.

On 10/11/06, Douglas Garstang [EMAIL PROTECTED] wrote:

I see some awefully large dialplans here. Are people putting all this on one 
box or clustering it amongst a number of boxes? I think any business is going 
to be pretty annoyed if they suddenly lost access to 16,000+ extensions, and 
had to wait for a new box to be built and configured.

-Original Message-
From: George Pajari [mailto:[EMAIL PROTECTED]
Sent: Tue 10/10/2006 10:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: Re: [asterisk-users] How big is *your* dialplan??



Single server, dual P3 866Mhz, 1.5Gb, TE407P, two PRIs to telco, one PRI
to fax server, one PRI to T.38 gateway:

1791 extensions (4378 priorities) in 240 contexts

--
George Pajari, netVOICE communications604 484 VOIP (484 8647 x102)
Open Source VoIP/Telephony Specialists  1 877 NET VOIP (638 8647 x102)
Hosted IP PBX Services for SOHO  Small Businesses - www.ip-centrex.ca
 VoIP Service, Equipment, Systems, and Consulting - www.netvoice.ca

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RE: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Douglas Garstang
Title: Re: [asterisk-users] How big is *your* dialplan??



No 
one's system is redundant? :O

  -Original Message-From: Douglas Garstang 
  [mailto:[EMAIL PROTECTED]On Behalf Of Douglas 
  GarstangSent: Tuesday, October 10, 2006 10:58 PMTo: 
  Asterisk Users Mailing List - Non-Commercial DiscussionSubject: RE: 
  [asterisk-users] How big is *your* dialplan??
  I see some awefully large dialplans here. Are people putting all this on 
  one box or clustering it amongst a number of boxes? I think any business is 
  going to be pretty annoyed if they suddenly lost access to 16,000+ extensions, 
  and had to wait for a new box to be built and configured.
  
-Original Message- From: George Pajari 
[mailto:[EMAIL PROTECTED] Sent: Tue 10/10/2006 10:48 PM 
To: Asterisk Users Mailing List - Non-Commercial Discussion 
Cc: Subject: Re: [asterisk-users] How big is *your* 
dialplan??
Single server, dual P3 866Mhz, 1.5Gb, TE407P, two PRIs to 
telco, one PRIto fax server, one PRI to T.38 gateway:1791 
extensions (4378 priorities) in 240 contexts--George Pajari, 
netVOICE communications 604 484 VOIP (484 8647 
x102)Open Source VoIP/Telephony Specialists 1 877 NET VOIP (638 
8647 x102)Hosted IP PBX Services for SOHO  Small Businesses - 
www.ip-centrex.caVoIP Service, Equipment, Systems, and Consulting 
- 
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Ejay Hire
-= 1967 extensions (2838 priorities) in 285 contexts. =- 
Shared services PBX with a dozen or so customers.

-ejay

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Murphy
Sent: Tuesday, October 10, 2006 3:17 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] How big is *your* dialplan??

Hello!

In my relentless quest for knowledge, I pose this question: who's got the
biggest dialplans, and how big are these monsters?

What's the biggest dialplan in use right now? If you feel you are a
competitor, let me know how many contexts/extensions/priorities you are
dealing with. Maybe the context with the most extensions, the extension with
the most priorities would be interesting...

For example: Digium's dialplan is roughly 50 contexts, 304 total extensions,
870 total priorities.
My home system has 100 contexts, 400 total extensions, 935 total priorities.
My biggest extension has 129 priorities... no inflation or useless cruft
there, either... mostly.

These would seem small compared to some dialplans out there, I'll bet.

murf

--
Steve Murphy
Software Developer
Digium

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RE: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Douglas Garstang
 -Original Message-
 From: C F [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, October 11, 2006 10:59 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 
 Douglas, it seems to me that you don't understand how the extensions
 of an asterisk dialplan relate to real life. As an example:
 -= 135 extensions (657 priorities) in 31 contexts. =-
 This from a box (yes one box) that has just 10 phones, and 6 lines.
 Every s extension is considered an extension. Which makes every macro
 a context and at least one extension. If one has:
 exten = s,n,Dial(whatever)
 exten = s,n,Goto(s-${DIALSTATUS},1)
 Then that context (macro) has at least 2 extensions.
 Calling Voicemail in my dialplan has 7 extensions (yes just pressing
 the message button). For real life it's only 1 extension.

I understand how asterisk extensions relate to real life perfectly fine.


 
 Another example:
 This is for a system with around 75 different offices hosted on the
 same box, using 3 T1s, and each office with at least 2 extensions, the
 biggest one being around 15 extensions.
 -= 1110 extensions (2279 priorities) in 138 contexts. =-

Ok.


 
 That's for around 90 phones and 150 published active phone numbers
 (some of the phone numbers are just IVRs). Why would the fact that
 it's on one box matter? If the main incoming T1 is down (which
 happens), there is no incoming calls anyhow. What would clustering
 help in this case?

You are looking at this from an Enterprise level, not a carrier level. Have you 
ever heard of NFAS? We have multiple IP-SIP/PSTN gateways connected to our 
Lucent 5E switch. It allows a T-1 to go down, and we still have connectivity to 
our 5E switch. What about calls from phones on the IP side? If the Asterisk box 
they are pointing to dies, you want another Asterisk box to be able to service 
its calls and therefore you need some form of redundancy. 


 
 Why would someone have to build a new box if a system went down? A
 system should never be built with a single point of failure. The only
 thing that should be allowed to bring down a system is a fire. The CPU
 fan should be noticed making noise way before it dies, which gives
 enough time for a planned shutdown, in any case that doesn't require
 (if/when the CPU dies) rebuilding the whole box.
 Any asterisk system that has more than 50-60 users should NEVER be
 built in a way that if it doesn't get physically damaged it needs to
 be rebuilt if/when it goes down.

Are you serious? Would you really just wait until a system looked like it was 
on shaky ground before deciding to build a new one? What about if some other 
component failed? What about the myriad of other failures you didn't think of 
ahead of time? Do you really think that it's ok for a system that hosts less 
than 50-60 users to be unavailable while a new system is built? We're talking 
about VOICE service here, not someones email access. People can do without 
email for a period of time but they are very sensitive to a lack of dialtone. 

What about load? Asterisk can supposedly handle about 120 calls. What happens 
when you get more than about 1000 provisioned users (assuming a 10/1 ratio)? 
Asterisk has no ability to stop taking new calls, and will keep taking new ones 
until the load makes the quality of calls unacceptable. A cluster can spread 
out load between multiple boxes and alleviate this problem.

Btw, I showed this email to a senior telecom guy here in the office. Initially 
his eyes widened, and then he laughed and said he'd certainly never get you to 
build his telecom infrastructure.

Doug.


 On 10/11/06, Douglas Garstang [EMAIL PROTECTED] wrote:
  I see some awefully large dialplans here. Are people 
 putting all this on one box or clustering it amongst a number 
 of boxes? I think any business is going to be pretty annoyed 
 if they suddenly lost access to 16,000+ extensions, and had 
 to wait for a new box to be built and configured.
 
  -Original Message-
  From: George Pajari [mailto:[EMAIL PROTECTED]
  Sent: Tue 10/10/2006 10:48 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Cc:
  Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 
 
  Single server, dual P3 866Mhz, 1.5Gb, TE407P, two 
 PRIs to telco, one PRI
  to fax server, one PRI to T.38 gateway:
 
  1791 extensions (4378 priorities) in 240 contexts
 
  --
  George Pajari, netVOICE communications604 484 
 VOIP (484 8647 x102)
  Open Source VoIP/Telephony Specialists  1 877 NET 
 VOIP (638 8647 x102)
  Hosted IP PBX Services for SOHO  Small Businesses 
 - www.ip-centrex.ca
   VoIP Service, Equipment, Systems, and Consulting - 
www.netvoice.ca

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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Andrew Kohlsmith
On Wednesday 11 October 2006 13:23, Douglas Garstang wrote:
 No one's system is redundant? :O

Is your Norstar MICS redundant?  How about an NEC Electra?  

I'd put good money on the VAST majority of SMB's phone systems NOT being 
redundant, and maybe only 60% of them being on any kind UPS, with maybe 25% 
of that 60% having been measured to see how long they can ride through.

-A.
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Aaron Daniel
That was kinda spiteful of you.

Not everyone has the same needs as you in their systems, especially
those with only 50-60 users.  Your view in the telecom world is going to
be WAY different than those that only run a smaller system.

Some people don't view their voice traffic as being as important as
their email traffic, or their IM traffic.  It's just how things are
going.  There's also different levels of expectancies.

In CF's defense, in a smaller environment, it makes much more sense to
watch for problem signs and have a system prepared (or parts on hand) to
do repairs in the case of impending failure.  For example, if our A/C
goes out, we're prepared with hard drives because those are almost
guaranteed to start failing in tandem.  Most people will have redundant
power in their systems, but if they only have ONE T1 line coming into
the network and don't have the CASH to pay for better hardware, then one
system will be sufficient for their needs.

Let me re-iterate one last time...

Not everyone requires the same clustering capabilities that you do, so
quit blasting the list with shock that not everyone's building their own
systems to your specs.

Thanks :) have a nice day.

On Wed, 2006-10-11 at 13:16 -0600, Douglas Garstang wrote:
  -Original Message-
  From: C F [mailto:[EMAIL PROTECTED]
  Sent: Wednesday, October 11, 2006 10:59 AM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [asterisk-users] How big is *your* dialplan??
  
  
  Douglas, it seems to me that you don't understand how the extensions
  of an asterisk dialplan relate to real life. As an example:
  -= 135 extensions (657 priorities) in 31 contexts. =-
  This from a box (yes one box) that has just 10 phones, and 6 lines.
  Every s extension is considered an extension. Which makes every macro
  a context and at least one extension. If one has:
  exten = s,n,Dial(whatever)
  exten = s,n,Goto(s-${DIALSTATUS},1)
  Then that context (macro) has at least 2 extensions.
  Calling Voicemail in my dialplan has 7 extensions (yes just pressing
  the message button). For real life it's only 1 extension.
 
 I understand how asterisk extensions relate to real life perfectly fine.
 
 
  
  Another example:
  This is for a system with around 75 different offices hosted on the
  same box, using 3 T1s, and each office with at least 2 extensions, the
  biggest one being around 15 extensions.
  -= 1110 extensions (2279 priorities) in 138 contexts. =-
 
 Ok.
 
 
  
  That's for around 90 phones and 150 published active phone numbers
  (some of the phone numbers are just IVRs). Why would the fact that
  it's on one box matter? If the main incoming T1 is down (which
  happens), there is no incoming calls anyhow. What would clustering
  help in this case?
 
 You are looking at this from an Enterprise level, not a carrier level. Have 
 you ever heard of NFAS? We have multiple IP-SIP/PSTN gateways connected to 
 our Lucent 5E switch. It allows a T-1 to go down, and we still have 
 connectivity to our 5E switch. What about calls from phones on the IP side? 
 If the Asterisk box they are pointing to dies, you want another Asterisk box 
 to be able to service its calls and therefore you need some form of 
 redundancy. 
 
 
  
  Why would someone have to build a new box if a system went down? A
  system should never be built with a single point of failure. The only
  thing that should be allowed to bring down a system is a fire. The CPU
  fan should be noticed making noise way before it dies, which gives
  enough time for a planned shutdown, in any case that doesn't require
  (if/when the CPU dies) rebuilding the whole box.
  Any asterisk system that has more than 50-60 users should NEVER be
  built in a way that if it doesn't get physically damaged it needs to
  be rebuilt if/when it goes down.
 
 Are you serious? Would you really just wait until a system looked like it was 
 on shaky ground before deciding to build a new one? What about if some other 
 component failed? What about the myriad of other failures you didn't think of 
 ahead of time? Do you really think that it's ok for a system that hosts less 
 than 50-60 users to be unavailable while a new system is built? We're talking 
 about VOICE service here, not someones email access. People can do without 
 email for a period of time but they are very sensitive to a lack of dialtone. 
 
 What about load? Asterisk can supposedly handle about 120 calls. What happens 
 when you get more than about 1000 provisioned users (assuming a 10/1 ratio)? 
 Asterisk has no ability to stop taking new calls, and will keep taking new 
 ones until the load makes the quality of calls unacceptable. A cluster can 
 spread out load between multiple boxes and alleviate this problem.
 
 Btw, I showed this email to a senior telecom guy here in the office. 
 Initially his eyes widened, and then he laughed and said he'd certainly never 
 get you to build his telecom infrastructure.
 
 Doug

RE: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Douglas Garstang
 -Original Message-
 From: Andrew Kohlsmith [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, October 11, 2006 2:00 PM
 To: asterisk-users@lists.digium.com
 Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 
 On Wednesday 11 October 2006 13:23, Douglas Garstang wrote:
  No one's system is redundant? :O
 
 Is your Norstar MICS redundant?  How about an NEC Electra?  

I have no data to prove it, but isn't the time between failures on this type of 
TDM PBX equipment far better than a commodity server? Do they have any moving 
parts? A server has moving parts, and moving parts fail.

 I'd put good money on the VAST majority of SMB's phone 
 systems NOT being 
 redundant, and maybe only 60% of them being on any kind UPS, 
 with maybe 25% 
 of that 60% having been measured to see how long they can 
 ride through.

We have our servers power supplies sourced from different plants, with a 
generator etc, but we aren't an SMB. :)

Doug.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Anthony Rodgers

Local government office with approximately 100 sets (going to 600):

593 extensions (1241 priorities) in 88 contexts

CP

On 10-Oct-06, at 1:16 PM, Steve Murphy wrote:


Hello!

In my relentless quest for knowledge, I pose this question: who's got
the biggest
dialplans, and how big are these monsters?

What's the biggest dialplan in use right now? If you feel you are a
competitor,
let me know how many contexts/extensions/priorities you are dealing
with. Maybe the
context with the most extensions, the extension with the most  
priorities

would be interesting...

For example: Digium's dialplan is roughly 50 contexts, 304 total
extensions, 870 total priorities.
My home system has 100 contexts, 400 total extensions, 935 total
priorities. My biggest
extension has 129 priorities... no inflation or useless cruft there,
either... mostly.

These would seem small compared to some dialplans out there, I'll bet.

murf

--
Steve Murphy
Software Developer
Digium

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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Lacy Moore - Aspendora

 No one's system is redundant? :O

Was the Lucent Merlin Legend system I replaced redundant? I don't think so. What about any other proprietary system for SMBs? I don't think so. I'd guess a Dell Server based on Linux and Asterisk is a lot more redundant and easily replaceable. I can get it replaced a lot faster than I could the Legend system.


As a carrier, I would expect you to have an abundance of redundancy, but not an SMB. SMB's don't have the money to cover everything. That's what cellphones are for :-)
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread C F

On 10/11/06, Douglas Garstang [EMAIL PROTECTED] wrote:

 -Original Message-
 From: C F [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, October 11, 2006 10:59 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] How big is *your* dialplan??


 Douglas, it seems to me that you don't understand how the extensions
 of an asterisk dialplan relate to real life. As an example:
 -= 135 extensions (657 priorities) in 31 contexts. =-
 This from a box (yes one box) that has just 10 phones, and 6 lines.
 Every s extension is considered an extension. Which makes every macro
 a context and at least one extension. If one has:
 exten = s,n,Dial(whatever)
 exten = s,n,Goto(s-${DIALSTATUS},1)
 Then that context (macro) has at least 2 extensions.
 Calling Voicemail in my dialplan has 7 extensions (yes just pressing
 the message button). For real life it's only 1 extension.

I understand how asterisk extensions relate to real life perfectly fine.



 Another example:
 This is for a system with around 75 different offices hosted on the
 same box, using 3 T1s, and each office with at least 2 extensions, the
 biggest one being around 15 extensions.
 -= 1110 extensions (2279 priorities) in 138 contexts. =-

Ok.



 That's for around 90 phones and 150 published active phone numbers
 (some of the phone numbers are just IVRs). Why would the fact that
 it's on one box matter? If the main incoming T1 is down (which
 happens), there is no incoming calls anyhow. What would clustering
 help in this case?

You are looking at this from an Enterprise level, not a carrier level. Have you 
ever heard of NFAS? We have multiple IP-SIP/PSTN gateways connected to our 
Lucent 5E switch. It allows a T-1 to go down, and we still have connectivity to 
our 5E switch. What about calls from phones on the IP side? If the Asterisk box 
they are pointing to dies, you want another Asterisk box to be able to service 
its calls and therefore you need some form of redundancy.


OK, I'll agree with you that I'm looking at a point of view from
Enterprise lever and not carrier level, BTW, NFAS for redundancy is in
most cases a waste of money (again enterprise POV), since if one T1 is
down usually all of them from the same provider will be down.

The fact that they you have multiple IP-SIP/PSTN gateways should not
imply that you can't have 16k extens on all of them.

I agree that if an asterisk box dies (I don't know how such a thing in
a well controlled stable system will happen, but I guess with a bug in
an agi it could happen, then that will be another reason not to use
AGIs for me) you need another one to take over, but again why would it
die to begin with?






 Why would someone have to build a new box if a system went down? A
 system should never be built with a single point of failure. The only
 thing that should be allowed to bring down a system is a fire. The CPU
 fan should be noticed making noise way before it dies, which gives
 enough time for a planned shutdown, in any case that doesn't require
 (if/when the CPU dies) rebuilding the whole box.
 Any asterisk system that has more than 50-60 users should NEVER be
 built in a way that if it doesn't get physically damaged it needs to
 be rebuilt if/when it goes down.

Are you serious? Would you really just wait until a system looked like it was 
on shaky ground before deciding to build a new one? What about if some other 
component failed? What about the myriad of other failures you didn't think of 
ahead of time? Do you really think that it's ok for a system that hosts less 
than 50-60 users to be unavailable while a new system is built? We're talking 
about VOICE service here, not someones email access. People can do without 
email for a period of time but they are very sensitive to a lack of dialtone.



No, you didn't read it quite well. what I said was, it should never
reach a state that it is on shaky ground, it should be well
maintained.

What other component could or fails out of the blue? Surge protection
with even a cheap UPS will protect from lightening. Motherboards in a
well regulated maintained system that is ventilated good, don't just
die. Hard drives should be installed in an array (have you ever heard
of RAID). CPUs when the heat is taken care of, don't just die. It's
something one can see before hand that something is wrong with it,
like temperature monitoring. Memory if the right motherboard is used,
and you have more than one bank, it will just isolate the bad bank.
PRI cards if the proper surge protection is on it (and if it's after
fiber the surge is not so important) it shouldn't die, an extra one
around for at least the vital T1 in a big system (more than one T1) is
again a most. Power supply, have you ever heard of Dual Power Supply?
So I ask you, what component could fail in a way that it should take
more than an hour to bring it back up?

Less than 50-60 users, again most of the problems could be worked out
and seen before

Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Jay R. Ashworth
On Tue, Oct 10, 2006 at 03:09:11PM -0600, Steve Murphy wrote:
  400 extensions for a home system, that is ... extreme! :-)
 
 Not really. I have only 4 zap extensions, and two FXO lines.
 
 
 The extra dialplan logic does things like recording CID in a database,
 playing stuff over the speakers, saying Happy Father's Day! in
 my greeting on the right day (among dozens of other similar greetings),
 and many other gee-whiz features, which include hotel-like wake-up
 calls,
 festival usage, my telemarketer torture scripts, reading time and a 
 'fortune' (remember the fortune command in unix?), etc. etc. etc. Folks
 sometimes call me up just to play with the system... ;^)

So, I'm thinking -- especialy if you have it commented appropriately --
that it might be instructive if you posted that...

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Designer  Baylink RFC 2100
Ashworth  AssociatesThe Things I Think'87 e24
St Petersburg FL USA  http://baylink.pitas.com +1 727 647 1274

That's women for you; you divorce them, and 10 years later,
  they stop having sex with you.  -- Jennifer Crusie; _Fast_Women_
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Jay R. Ashworth
On Tue, Oct 10, 2006 at 10:57:54PM -0600, Douglas Garstang wrote:
 I see some awefully large dialplans here. Are people putting all this
 on one box or clustering it amongst a number of boxes? I think any
 business is going to be pretty annoyed if they suddenly lost access
 to 16,000+ extensions, and had to wait for a new box to be built and
 configured.

1 (compound) word: BackupEdge.

If it takes you more than a hour to come back on line from a drive
failure...

quit.

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Designer  Baylink RFC 2100
Ashworth  AssociatesThe Things I Think'87 e24
St Petersburg FL USA  http://baylink.pitas.com +1 727 647 1274

That's women for you; you divorce them, and 10 years later,
  they stop having sex with you.  -- Jennifer Crusie; _Fast_Women_
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Steve Edwards

On Wed, 11 Oct 2006, C F wrote:


I agree that if an asterisk box dies (I don't know how such a thing in
a well controlled stable system will happen, but I guess with a bug in
an agi it could happen, then that will be another reason not to use
AGIs for me) you need another one to take over, but again why would it
die to begin with?


Since an AGI executes as a separate process communicating with Asterisk 
via stdin and stdout, how can an AGI kill Asterisk?


(I'm assuming Asterisk won't let the AGI buffer overflow a channel 
variable or other string.)


Do you have an example of an AGI killing Asterisk or did you intend to say 
application?


Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Jay R. Ashworth
On Wed, Oct 11, 2006 at 05:08:32PM -0500, Lacy Moore - Aspendora wrote:
As a carrier, I would expect you to have an abundance of
redundancy, but not an SMB. SMB's don't have the money to cover
everything. That's what cellphones are for :-)

On which topic: do *you* know who to call and what to tell them to get
your lead DID forwarded to your cell phone when your span (or switch)
goes down?

Cheers,
- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Designer  Baylink RFC 2100
Ashworth  AssociatesThe Things I Think'87 e24
St Petersburg FL USA  http://baylink.pitas.com +1 727 647 1274

That's women for you; you divorce them, and 10 years later,
  they stop having sex with you.  -- Jennifer Crusie; _Fast_Women_
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Jay R. Ashworth
On Wed, Oct 11, 2006 at 04:26:45PM -0500, Aaron Daniel wrote:
 That was kinda spiteful of you.

Well, I thought it was a bit rough, but I'm not sure it was spite...

 Not everyone has the same needs as you in their systems, especially
 those with only 50-60 users.  Your view in the telecom world is going to
 be WAY different than those that only run a smaller system.

For what it's worth, it's probably a good idea to be thinking about
these things, even if they aren't *requirements* at the level you're
designing at.

 Some people don't view their voice traffic as being as important as
 their email traffic, or their IM traffic.  It's just how things are
 going.  There's also different levels of expectancies.

Yeah -- I was going to note that some installations are subject to
outside requirements... Clearly, Aaron, this is on *your* agenda...

 In CF's defense, in a smaller environment, it makes much more sense to
 watch for problem signs and have a system prepared (or parts on hand) to
 do repairs in the case of impending failure.  For example, if our A/C
 goes out, we're prepared with hard drives because those are almost
 guaranteed to start failing in tandem.  Most people will have redundant
 power in their systems, but if they only have ONE T1 line coming into
 the network and don't have the CASH to pay for better hardware, then one
 system will be sufficient for their needs.

True.

 Not everyone requires the same clustering capabilities that you do, so
 quit blasting the list with shock that not everyone's building their own
 systems to your specs.

Aw, c'mon; it's fun to watch.

Cheers,
-- jra
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Designer  Baylink RFC 2100
Ashworth  AssociatesThe Things I Think'87 e24
St Petersburg FL USA  http://baylink.pitas.com +1 727 647 1274

That's women for you; you divorce them, and 10 years later,
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread C F

No I meant to say agi, because I haven't seen from plain dialplan
using a stable version, that asterisk should *just die*. But then
again, I only have one system that uses agi, and that one hasn't
crashed yet, in fact it's been on and up since I installed it - System
uptime: 9 weeks, 2 days, 4 hours, 24 minutes, 6 seconds - ago.
So all you are saying is that even with an agi asterisk shouldn't die.
Good then I'm with you.

On 10/11/06, Steve Edwards [EMAIL PROTECTED] wrote:

On Wed, 11 Oct 2006, C F wrote:

 I agree that if an asterisk box dies (I don't know how such a thing in
 a well controlled stable system will happen, but I guess with a bug in
 an agi it could happen, then that will be another reason not to use
 AGIs for me) you need another one to take over, but again why would it
 die to begin with?

Since an AGI executes as a separate process communicating with Asterisk
via stdin and stdout, how can an AGI kill Asterisk?

(I'm assuming Asterisk won't let the AGI buffer overflow a channel
variable or other string.)

Do you have an example of an AGI killing Asterisk or did you intend to say
application?

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Michael Collins
After working with NEC systems for more than 10 years, both as a
technician and as an end user, I can say with confidence that their
stuff just doesn't break.  Period.  You can kill it by installing it in
an unventilated phone closet, outside and exposed to 110F degree Fresno
summers, but even then I've seen NEC's in those environments last for
10+ years!

Yes, the proprietary PBX stuff is very resilient.  The only time you
really need a backup is for power supplies and components that have
HDDs.  The usual suspects: heat (power supplies) and moving parts (HDDs)
are the culprits.

That all being said, the advantage that Asterisk (and other OSS telecom
platforms) offers is the ability to remove significant cost from the
equation.  If you can afford a box that can run Linux (and the requisite
telecom hardware, if applicable) then you can get a very inexpensive PBX
up and running.  Keeping good backups of config files is the best way to
prevent long downtimes.  If something is mission critical then a
business would also invest in having a hot spare or something else on
the shelf in case of an emergency, like a spare HDD or two, a spare box
pre-configured, etc.

pontification
Bottom line: Proprietary PBX vendors make rock-solid stuff that runs
forever, but you pay for it up front.  Asterisk runs on lots of
different systems, some of which may not be rock-solid, but you still
have freedom of choice, and THAT is what OSS is all about!  
/pontification

-MC

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Douglas Garstang
 Sent: Wednesday, October 11, 2006 2:56 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] How big is *your* dialplan??
 
  -Original Message-
  From: Andrew Kohlsmith [mailto:[EMAIL PROTECTED]
  Sent: Wednesday, October 11, 2006 2:00 PM
  To: asterisk-users@lists.digium.com
  Subject: Re: [asterisk-users] How big is *your* dialplan??
 
 
  On Wednesday 11 October 2006 13:23, Douglas Garstang wrote:
   No one's system is redundant? :O
 
  Is your Norstar MICS redundant?  How about an NEC Electra?
 
 I have no data to prove it, but isn't the time between failures on
this
 type of TDM PBX equipment far better than a commodity server? Do they
have
 any moving parts? A server has moving parts, and moving parts fail.
 
  I'd put good money on the VAST majority of SMB's phone
  systems NOT being
  redundant, and maybe only 60% of them being on any kind UPS,
  with maybe 25%
  of that 60% having been measured to see how long they can
  ride through.
 
 We have our servers power supplies sourced from different plants, with
a
 generator etc, but we aren't an SMB. :)
 
 Doug.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Lacy Moore - Aspendora

On 10/11/06, Jay R. Ashworth [EMAIL PROTECTED] wrote:
On which topic: do *you* know who to call and what to tell them to getyour lead DID forwarded to your cell phone when your span (or switch)
goes down?

Actually, Jay, sure don't. I don't know what the answer to that would be. Wish I did, and wish it was cheaply available. That's one area that VoIP providers have an advantage. If all else, I could probably plug even a Grandstream into another network and connect up to take phone calls, using strictly VoIP. Again, I'm talking small here, nothing even remotely enterprise related. I've been asked this question with regards to our system, and my answer has been we can't afford that level of redundancy. We use XO for our PRI, whether they could temporarily forward our number in the event of a disaster, I don't know. I'm looking at the possibility of using their VoIP service to connect to Asterisk. In that case, then yes, I could use their control panel to forward to my cell phone. As far as I can tell, our Asterisk server still has to be on their network, so moving our server to another location with an Internet connection probably would not help. I'm more worried about disaster situations than component failure. Last year's hurricane season, and our scare with Rita in the Houston area prompted a lot of reevaulations (we're right on Galveston Bay, a hurricane will produce 16 ft surge, we're about 5 ft above sea level, we're history if one hits).

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Re: [asterisk-users] How big is *your* dialplan??

2006-10-11 Thread Lacy Moore - Aspendora
-= 464 extensions (2241 priorities) in 151 contexts. =-

Very small. 8 users, but7 companies. 4 users work for one company, 1 user works for another, 3 users work for 3 companies, 2 users work for 1 company, and 1 user works for 1 company. Several users work for multiple companies if you're interested in the math of all that.

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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Doug Lytle

Steve Murphy wrote:

Hello!

In my relentless quest for knowledge, I pose this question: who's got
the biggest
dialplans, and how big are these monsters?
  


Sounds interesting.  Small facility of 60 users:

-= 161 extensions (597 priorities) in 59 contexts. =-

--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety.


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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Aaron Daniel
Do you want single server stats, or cluster stats?

Single server:
-= 1004 extensions (1403 priorities) in 45 contexts. =-

Aaron

On Tue, 2006-10-10 at 14:16 -0600, Steve Murphy wrote:
 Hello!
 
 In my relentless quest for knowledge, I pose this question: who's got
 the biggest
 dialplans, and how big are these monsters?
 
 What's the biggest dialplan in use right now? If you feel you are a
 competitor,
 let me know how many contexts/extensions/priorities you are dealing
 with. Maybe the
 context with the most extensions, the extension with the most priorities
 would be interesting...
 
 For example: Digium's dialplan is roughly 50 contexts, 304 total
 extensions, 870 total priorities.
 My home system has 100 contexts, 400 total extensions, 935 total
 priorities. My biggest
 extension has 129 priorities... no inflation or useless cruft there,
 either... mostly.
 
 These would seem small compared to some dialplans out there, I'll bet.
 
 murf
 
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-- 
Aaron Daniel
Computer Systems Technician
Sam Houston State University
[EMAIL PROTECTED]
(936) 294-4198

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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Dovid B

Last machine that I set up is roughly 30 contexts 400 priorotys and 20
extensions. Did it on a dual core 3.0 with 2 gigs of ram and raid 1 sata.
System is a bit of an over kill but client wanted it. Works like a charm. I 
know it's not a match for what you have but I figured I would throw it out 
there.



- Original Message - 
From: Steve Murphy [EMAIL PROTECTED]

To: asterisk-users@lists.digium.com
Sent: Tuesday, October 10, 2006 10:16 PM
Subject: [asterisk-users] How big is *your* dialplan??



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RE: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Dean Collins
Steve is their a CLI command you can make from the console that will
tell you the answer? LOL or are we expected to count?

 
Cheers,
 
Dean
 

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Steve Murphy
 Sent: Tuesday, 10 October 2006 4:17 PM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] How big is *your* dialplan??
 
 Hello!
 
 In my relentless quest for knowledge, I pose this question: who's got
 the biggest
 dialplans, and how big are these monsters?
 
 What's the biggest dialplan in use right now? If you feel you are a
 competitor,
 let me know how many contexts/extensions/priorities you are dealing
 with. Maybe the
 context with the most extensions, the extension with the most
priorities
 would be interesting...
 
 For example: Digium's dialplan is roughly 50 contexts, 304 total
 extensions, 870 total priorities.
 My home system has 100 contexts, 400 total extensions, 935 total
 priorities. My biggest
 extension has 129 priorities... no inflation or useless cruft there,
 either... mostly.
 
 These would seem small compared to some dialplans out there, I'll bet.
 
 murf
 
 --
 Steve Murphy
 Software Developer
 Digium
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Anders Brander
Hi,

On Tue, 2006-10-10 at 14:16 -0600, Steve Murphy wrote:
 My home system has 100 contexts, 400 total extensions, 935 total
 priorities. My biggest
 extension has 129 priorities... no inflation or useless cruft there,
 either... mostly.

Where do you live? In a castle?

400 extensions for a home system, that is ... extreme! :-)

/abrander (counting roughly 10 extension at home (including cruft and
inflation)



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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Justin Tunney

The last Asterisk system I developed had a whopping 0 dialplan
entries.  It generated calls via the manager interface and handled
them through agi.

Does that make me a completely emasculated Asterisk hacker?

On 10/10/06, Steve Murphy [EMAIL PROTECTED] wrote:

Hello!

In my relentless quest for knowledge, I pose this question: who's got
the biggest
dialplans, and how big are these monsters?

What's the biggest dialplan in use right now? If you feel you are a
competitor,
let me know how many contexts/extensions/priorities you are dealing
with. Maybe the
context with the most extensions, the extension with the most priorities
would be interesting...

For example: Digium's dialplan is roughly 50 contexts, 304 total
extensions, 870 total priorities.
My home system has 100 contexts, 400 total extensions, 935 total
priorities. My biggest
extension has 129 priorities... no inflation or useless cruft there,
either... mostly.

These would seem small compared to some dialplans out there, I'll bet.

murf

--
Steve Murphy
Software Developer
Digium


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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Doug Lytle

Dean Collins wrote:

Steve is their a CLI command you can make from the console that will
tell you the answer? LOL or are we expected to count?
  



show dialplan

The stats are given at the end.

Doug

--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety.


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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Moises Silva

Steve is their a CLI command you can make from the console that will
tell you the answer? LOL or are we expected to count?


asterisk -rx 'show dialplan' | grep '\[ Context' | wc -l

--
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Steve Murphy
On Tue, 2006-10-10 at 22:36 +0200, Anders Brander wrote:
 Hi,
 
 On Tue, 2006-10-10 at 14:16 -0600, Steve Murphy wrote:
  My home system has 100 contexts, 400 total extensions, 935 total
  priorities. My biggest
  extension has 129 priorities... no inflation or useless cruft there,
  either... mostly.
 
 Where do you live? In a castle?

A man's home **is** his castle! And I do have a bunch of kids here!

 
 400 extensions for a home system, that is ... extreme! :-)
 

Not really. I have only 4 zap extensions, and two FXO lines.


The extra dialplan logic does things like recording CID in a database,
playing stuff over the speakers, saying Happy Father's Day! in
my greeting on the right day (among dozens of other similar greetings),
and many other gee-whiz features, which include hotel-like wake-up
calls,
festival usage, my telemarketer torture scripts, reading time and a 
'fortune' (remember the fortune command in unix?), etc. etc. etc. Folks
sometimes call me up just to play with the system... ;^)


 /abrander (counting roughly 10 extension at home (including cruft and
 inflation)
 

Heh, heh! It's good to see that you know that the extensions I'm
referring to 
are the exten = lines in your extensions.conf file! I don't think
you'll win 
the prize for the biggest dialplan, but you may be in the running for
the smallest!

murf

-- 
Steve Murphy
Software Developer
Digium


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RE: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Marc Rieber

Steve Murphy wrote:


 In my relentless quest for knowledge, I pose this question: who's got
 the biggest dialplans, and how big are these monsters?


Home system with 4 users:

63 extensions with a total of 218 priorities in 12 contexts.

Marc

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RE: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread www.IPKall.com
-= 16410 extensions (27352 priorities) in 36 contexts. =-

IPkall


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Murphy
Sent: Tuesday, October 10, 2006 1:17 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] How big is *your* dialplan??

Hello!

In my relentless quest for knowledge, I pose this question: who's got
the biggest
dialplans, and how big are these monsters?

What's the biggest dialplan in use right now? If you feel you are a
competitor,
let me know how many contexts/extensions/priorities you are dealing
with. Maybe the
context with the most extensions, the extension with the most priorities
would be interesting...

For example: Digium's dialplan is roughly 50 contexts, 304 total
extensions, 870 total priorities.
My home system has 100 contexts, 400 total extensions, 935 total
priorities. My biggest
extension has 129 priorities... no inflation or useless cruft there,
either... mostly.

These would seem small compared to some dialplans out there, I'll bet.

murf

-- 
Steve Murphy
Software Developer
Digium


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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Chris Ramsey
Haha, mine is only 5 contexts and 6 extentions. But then again it is only really for personal use.--www.AsteriskBlog.comYour home for easy to learn Asterisk stuff.
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RE: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Alejandro Kauffmann
 Hello!

 In my relentless quest for knowledge, I pose this question: who's got the
biggest dialplans, and how big are these monsters?


Our small contribution...

1175 extensions (2580 priorities) in 303 contexts

Alex

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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Peter J Dean


In my relentless quest for knowledge, I pose this question: who's got
the biggest dialplans, and how big are these monsters?





Business System with 120 users:

-= 332 extensions (1412 priorities) in 45 contexts. =-
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Doug Lytle

www.IPKall.com wrote:

-= 16410 extensions (27352 priorities) in 36 contexts. =-

  


WOW!

Doug

-- Ben Franklin quote: Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread C F

This is for a system with around 75 different offices hosted on the
same box, using 3 T1s, and each office with at least 2 extensions, the
biggest one being around 15 extensiosn.
-= 1110 extensions (2279 priorities) in 138 contexts. =-

This is for a business with 10 extensions:
-= 135 extensions (657 priorities) in 31 contexts. =-


On 10/10/06, Chris Ramsey [EMAIL PROTECTED] wrote:

Haha, mine is only 5 contexts and 6 extentions. But then again it is only
really for personal use.


--
www.AsteriskBlog.com
Your home for easy to learn Asterisk stuff.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Andrew Kohlsmith
On Tuesday 10 October 2006 16:16, Steve Murphy wrote:
 In my relentless quest for knowledge, I pose this question: who's got
 the biggest
 dialplans, and how big are these monsters?

-= 3552 extensions (3771 priorities) in 63 contexts. =-

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Andrew Kohlsmith
On Tuesday 10 October 2006 18:06, www.IPKall.com wrote:
 -= 16410 extensions (27352 priorities) in 36 contexts. =-

You've definitely got me beat.  :-)

-A.
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Jeremy McNamara

One of the smaller systems:

-= 9924 extensions (29772 priorities) in 6 contexts. =-



Jeremy McNamara
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Tom Vile
315 extensions (1198 priorities) in 92 contexts.On 10/10/06, Jeremy McNamara [EMAIL PROTECTED] wrote:
One of the smaller systems:-= 9924 extensions (29772 priorities) in 6 contexts. =-Jeremy McNamara___--Bandwidth and Colocation provided by 
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-- Tom VileBaldwin Technology Solutions, IncConsulting - Web Design - VoIP Telephonywww.baldwintechsolutions.com
Phone: 518-631-2855 x205Fax: 518-631-2856
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Re: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread George Pajari
Single server, dual P3 866Mhz, 1.5Gb, TE407P, two PRIs to telco, one PRI 
to fax server, one PRI to T.38 gateway:


1791 extensions (4378 priorities) in 240 contexts

--
George Pajari, netVOICE communications604 484 VOIP (484 8647 x102)
Open Source VoIP/Telephony Specialists  1 877 NET VOIP (638 8647 x102)
Hosted IP PBX Services for SOHO  Small Businesses - www.ip-centrex.ca
VoIP Service, Equipment, Systems, and Consulting - www.netvoice.ca

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RE: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Ira

At 02:50 PM 10/10/2006, you wrote:

 In my relentless quest for knowledge, I pose this question: who's got
 the biggest dialplans, and how big are these monsters?


My wife and I, with 6 incoming numbers.

-= 109 extensions (373 priorities) in 25 contexts. =-

Ira 


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RE: [asterisk-users] How big is *your* dialplan??

2006-10-10 Thread Douglas Garstang
I see some awefully large dialplans here. Are people putting all this on one 
box or clustering it amongst a number of boxes? I think any business is going 
to be pretty annoyed if they suddenly lost access to 16,000+ extensions, and 
had to wait for a new box to be built and configured.

-Original Message- 
From: George Pajari [mailto:[EMAIL PROTECTED] 
Sent: Tue 10/10/2006 10:48 PM 
To: Asterisk Users Mailing List - Non-Commercial Discussion 
Cc: 
Subject: Re: [asterisk-users] How big is *your* dialplan??



Single server, dual P3 866Mhz, 1.5Gb, TE407P, two PRIs to telco, one PRI
to fax server, one PRI to T.38 gateway:

1791 extensions (4378 priorities) in 240 contexts

--
George Pajari, netVOICE communications604 484 VOIP (484 8647 x102)
Open Source VoIP/Telephony Specialists  1 877 NET VOIP (638 8647 x102)
Hosted IP PBX Services for SOHO  Small Businesses - www.ip-centrex.ca
 VoIP Service, Equipment, Systems, and Consulting - www.netvoice.ca

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