On 6/10/10, Hapworth Slim hpvgtfjdjbpkt...@gmail.com wrote:
I'm trying to figure this out. I have agents answer calls from two
different queues. We have things set up so that these agents only
see one call at a time. Let's say an agent picks up a call while
there are calls waiting in both
...@lists.digium.com [mailto:asterisk-users-
boun...@lists.digium.com] On Behalf Of Hapworth Slim
Sent: Thursday, June 10, 2010 15:25
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Priority between calls in different queues
I'm trying to figure this out. I have agents answer calls
I'm trying to figure this out. I have agents answer calls from two
different queues. We have things set up so that these agents only
see one call at a time. Let's say an agent picks up a call while
there are calls waiting in both queues. Clearly the head of one of
the queues will now start
[mailto:asterisk-users-
boun...@lists.digium.com] On Behalf Of Hapworth Slim
Sent: Thursday, June 10, 2010 15:25
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Priority between calls in different queues
I'm trying to figure this out. I have agents answer calls from two
different
Hi!
I want to know the way that calls are answer in this case...
I have queue1 and queue2, one agent that receive call from both queues.
queue1 - call1
queue1 - call2
queue2 - call3
queue2 - call4
In my test the agent answer calls in this order: call1,call3,call2 and
call4.
I think this must be
On Fri, Nov 28, 2008 at 1:13 PM, equis software [EMAIL PROTECTED] wrote:
Hi!
I want to know the way that calls are answer in this case...
I have queue1 and queue2, one agent that receive call from both queues.
queue1 - call1
queue1 - call2
queue2 - call3
queue2 - call4
In my test the
I saw QUEUE_PRIO but it works inside a queue not between queues.
I need to use two queues because their have different settings like max time
waiting, max amount of calls in queue and others.
Regards
On Fri, Nov 28, 2008 at 11:34 AM, Atis Lezdins [EMAIL PROTECTED] wrote:
On Fri, Nov 28, 2008
] On Behalf Of equis software
Sent: Friday, November 28, 2008 10:06
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Priority between calls from different queues
I saw QUEUE_PRIO but it works inside a queue not between queues.
I need to use two queues
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From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of equis software
Sent: Friday, November 28, 2008 10:06
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Priority between calls from
between calls from different
queues
I saw QUEUE_PRIO but it works inside a queue not between queues.
I need to use two queues because their have different settings like max
time waiting, max amount of calls in queue and others.
Regards
On Fri, Nov 28, 2008 at 11:34 AM, Atis Lezdins [EMAIL
: Re: [asterisk-users] Priority between calls from different
queues
I saw QUEUE_PRIO but it works inside a queue not between queues.
I need to use two queues because their have different settings like max
time
waiting, max amount of calls in queue and others.
For in-between queues
] On Behalf Of equis
software
Sent: Friday, November 28, 2008 10:06
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Priority between calls from different
queues
I saw QUEUE_PRIO but it works inside a queue not between queues.
I need to use two
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Priority between calls from different
queues
I saw QUEUE_PRIO but it works inside a queue not between queues.
I need to use two queues because their have different settings like
max
time
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