[Bes-admins] Blackberry Cannot Open Attachments.

2010-06-02 Thread Gargano, Steve
A user upgraded his blackberry tour from 4.5 to 5.0. he can no longer open attachments. I deleted the Desktop [CMIME] service book and re-sent it and that did not work either. Also, I found an KB article on blackberries website and they told me to make sure the blackberry attachment service

Re: [Bes-admins] Distribution Groups in Contacts

2010-05-25 Thread Gargano, Steve
Sorry for causing all the confusion. Im talking about DLs that are in your personal address book. We have BES 5.0 but none of our users have 5.0 on their devices. Also, we are in an exchange environment. Steve Gargano Network Specialist One Centennial Square Haddonfield, NJ 08033 Direct

[Bes-admins] Distribution Groups in Contacts

2010-05-24 Thread Gargano, Steve
Are these supposed to by syncing to the blackberries? Is there a setting that needs to be turned on for them to sync? Thanks. Steve Gargano Network Specialist One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Help Desk: 856-354-3062 Fax: 856-795-0574

Re: [Bes-admins] Distribution Groups in Contacts

2010-05-24 Thread Gargano, Steve
://www.Fragomen.comHTTP://www.fragomen.com/ Tech Help- 1-866-473-3724 From:Gargano, Steve sgarg...@archerlaw.com To:'A list for BES Admin's to discuss issues,etc.' bes-admins@dataoutages.com Date:05/24/2010 09:04 AM Subject:[Bes-admins] Distribution Groups

[Bes-admins] Software Deployments

2010-02-08 Thread Gargano, Steve
Good Afternoon all! Does anyone know of a way to see what bes user created a software deployment in bes 5.0? Steve Gargano Network Specialist One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Help Desk: 856-354-3062 Fax: 856-795-0574

Re: [Bes-admins] BlackBerry IT Policy

2009-12-07 Thread Gargano, Steve
We disallow third party apps (if we allow them, then we would have to support them which became a mess) we require a password after 20 minutes. has to be at least 4 characters we disable mass storage because we don't even allow thumb drives in our system Steve Gargano Network Specialist One

[Bes-admins] Signatures

2009-11-16 Thread Gargano, Steve
Today we went live with a firm wide signature. Is there a way we can prevent signatures from being used on the blackberry? We are using bes5.0 with exchange 2007. Thanks. Steve Gargano Network Specialist One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Help Desk:

Re: [Bes-admins] Signatures

2009-11-16 Thread Gargano, Steve
as disclaimers. http://coreygilmore.com/blog/2009/05/20/reconcile-hard-deletes-on-your-blackberry-bes-5/ You'll probably want the Disable all disclaimer text setting. Hope this helps Richard From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Gargano, Steve

Re: [Bes-admins] Signatures

2009-11-16 Thread Gargano, Steve
. On Mon, Nov 16, 2009 at 9:59 AM, Gargano, Steve sgarg...@archerlaw.commailto:sgarg...@archerlaw.com wrote: I have tried that and it hasn't removed existing signatures. Steve Gargano Network Specialist One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Help Desk: 856-354-3062 Fax

Re: [Bes-admins] Internet on the Blackberrys

2009-10-23 Thread Gargano, Steve
the internet requests are processed? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Gargano, Steve Sent: Friday, October 23, 2009 11:03 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Internet

[Bes-admins] Internet on the Blackberrys

2009-10-22 Thread Gargano, Steve
Is there a way i can force the internet (Browser) traffic on the blackberrys to use the mobile network rather then our corporate internet connection? Steve Gargano Network Specialist Archer Greiner, P.C. One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Fax: 856-795-0574

Re: [Bes-admins] Question about battery pull

2009-10-16 Thread Gargano, Steve
Where on the device do you good check that the network is in all UPPERCASE? When I go into Manage Connections My network is listed in lowercase but I am still receiving data like I always have. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of

Re: [Bes-admins] Windows Server 2008 64 Bit

2009-09-08 Thread Gargano, Steve
People have done it but it is not officially supported. If you want to go to bes 5.0, that is supported on 2008. Steve Gargano Network Specialist Archer Greiner, P.C. One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Fax: 856-795-0574 Email: sgarg...@archerlaw.com

[Bes-admins] Curve vs. Tour

2009-08-24 Thread Gargano, Steve
Before i got the tour i used the curve. While i had the curve i would get e-mails on my blackberry before they would come to my inbox. Now with the Tour on the same environment it is the other way around. Is anyone else experiencing this? Steve Gargano Network Specialist Archer Greiner,

Re: [Bes-admins] Curve vs. Tour

2009-08-24 Thread Gargano, Steve
I knew other people were having problems with it so that's why I don't want to send it back under warranty because I know the next one will eventually do the same thing. Its not worth having to re-install my apps. Steve Gargano Network Specialist Archer Greiner, P.C. One Centennial Square

Re: [Bes-admins] Curve vs. Tour

2009-08-24 Thread Gargano, Steve
We dont use it either. Steve Gargano Network Specialist Archer Greiner, P.C. One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Fax: 856-795-0574 Email: sgarg...@archerlaw.com -Original Message- From: bes-admins-boun...@dataoutages.com

Re: [Bes-admins] BES 5.0

2009-08-12 Thread Gargano, Steve
l'environnement _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Gargano, Steve Sent: August 12, 2009 09:24 To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] BES 5.0 Does anyone else have a problem adding CALs? The first time we tried

Re: [Bes-admins] BES 5.0

2009-08-12 Thread Gargano, Steve
-admins-boun...@dataoutages.com] On Behalf Of Gargano, Steve Sent: Wednesday, August 12, 2009 10:37 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] BES 5.0 What version are you guys on? Im on 5.0.0.137 Steve Gargano Network Specialist Archer Greiner, P.C. One

Re: [Bes-admins] BES 5.0

2009-08-12 Thread Gargano, Steve
could NOT tether the BB at all either, or the BB would reset itself. I didn't like it and went back to 4.6.0.282 Todd From: Gargano, Steve [mailto:sgarg...@archerlaw.com] Sent: Wednesday, August 12, 2009 10:57 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: ***SPAM*** Re: [Bes

[Bes-admins] BES 5.0

2009-05-12 Thread Gargano, Steve
For those of you using 5.0, how are things running. Is there anything i should look out for when doing an in place upgrade? How do the it policies come across? Steve Gargano Network Specialist Archer Greiner, P.C. One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Fax:

Re: [Bes-admins] BES 5.0

2009-05-12 Thread Gargano, Steve
Thanks for the info everyone. Steve Gargano Network Specialist Archer Greiner, P.C. One Centennial Square Haddonfield, NJ 08033 Direct Dial: 856-354-3039 Fax: 856-795-0574 Email: sgarg...@archerlaw.com -Original Message- From: bes-admins-boun...@dataoutages.com