Where on the device do you good check that the network is in all UPPERCASE? When I go into "Manage Connections" My network is listed in lowercase but I am still receiving data like I always have.
From: [email protected] [mailto:[email protected]] On Behalf Of Sobey, Richard A Sent: Friday, October 16, 2009 10:00 AM To: [email protected] Subject: Re: [Bes-admins] Question about battery pull As Remzi says, also make sure your network connection is in UPPER CASE. Lower case indicates no BES connectivity. From: [email protected] [mailto:[email protected]] On Behalf Of Brauer, Jeff Sent: 16 October 2009 14:41 To: [email protected] Subject: [Bes-admins] Question about battery pull Does anyone know what process a BB goes through after it restarts from a battery pull? I have a couple of users whose devices will stop communicating with the BES from time to time and a battery pull will fix it. But before I try that, I try a "reconcile now" and I try regenerating the encryption key. Neither of them work, but when I reset the device, all the emails come through. Anything I could check as to why they just stop communicating with the server? Thanks in advance. Jeff Brauer "The sender believes that this E-mail and any attachments were free of any harmful and malicious code or defects when sent. The sender is not liable for any loss or damage arising in any way from this message or its attachments. Confidentiality Note: This e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, is prohibited. If you have received this e-mail in error, please inform the sender, and destroy the original message and all copies." IRS Circular 230 Disclaimer: To ensure compliance with requirements imposed by the IRS, we inform you that any U.S. federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and cannot be used, for the purpose of (i) voiding penalties under the Internal Revenue Code, or (ii) promoting, marketing or recommending to another party any transaction or matter addressed herein. INFORMATION CONTAINED IN THIS E-MAIL TRANSMISSION IS PRIVILEGED AND CONFIDENTIAL. IF YOU ARE NOT THE INTENDED RECIPIENT OF THIS EMAIL, DO NOT READ, DISTRIBUTE OR REPRODUCE THIS TRANSMISSION INCLUDING ANY ATTACHMENTS). IF YOU HAVE RECEIVED THIS E-MAIL IN ERROR, PLEASE IMMEDIATELY NOTIFY THE SENDER BY TELEPHONE OR EMAIL REPLY. For more information about Archer & Greiner, P.C., visit our web site at www.archerlaw.com.
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