Re: [Bes-admins] Ringer issue

2011-10-12 Thread George Armstrong
Sent: Wednesday, June 29, 2011 3:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Ringer issue Sounds like the speaker is busted. Have you done a wipe? Sent from my iPhone On Jun 29, 2011, at 3:22 PM, Steve Bailey sbai...@mileone.com wrote: I have had two

Re: [Bes-admins] Ringer issue

2011-07-04 Thread Yasar Er
We use BB exclusively and have encountered this issue multiple times, try going into options and turn off all ringer options, then you hard set by removing battery, power back on, and then turn on ringers. If that fails , we had them replaced under warranty On Thu, Jun 30, 2011 at 5:22 AM, Steve

[Bes-admins] Ringer issue

2011-06-29 Thread Steve Bailey
I have had two users come to me today with the same issue and I am not sure how to correct it. The problem is no matter what setting you have setup for the profiles the ringer will not ring when a call comes in. We tried rebooting the phone and changing all the ringer settings with no luck.

Re: [Bes-admins] Ringer issue

2011-06-29 Thread Steve Bailey
...@dataoutages.com] On Behalf Of John Sent: Wednesday, June 29, 2011 3:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Ringer issue Sounds like the speaker is busted. Have you done a wipe? Sent from my iPhone On Jun 29, 2011, at 3:22 PM, Steve Bailey sbai

Re: [Bes-admins] Ringer issue

2011-06-29 Thread Hacker, Marsha
To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Ringer issue That’s what I thought too but when you go into edit the profiles and click try now it works but when an actual call comes in it doesn’t. I didn’t do a wipe yet because the users didn’t want me to take

Re: [Bes-admins] Ringer issue

2011-06-29 Thread Reardon, Diane
...@wwwinc.com Information Technology -- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of John Sent: Wednesday, June 29, 2011 4:12 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Ringer issue How about the other tones