Re: [OSL | CCIE_Voice] OUTVIA INVIA
Hi Vik , thank you for your great way to explain , Now it is clear for me. thanks all for your effort. From: Vik Malhi Sent: Wednesday, February 08, 2012 8:49 AM To: datucha123 datucha123 Cc: mercy forall ; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] OUTVIA INVIA viazones have always been one of the most misunderstood topics- hence this email to provide some clarity. In a nutshell- Invia is always checked (for ARQ and for LRQ) before outvia but outvia is used more often. Let's look at an example. Imagine that we have UCM and CME each registered in their own independent local zone and also a third remote Backbone zone defined on another gatekeeper. Extension 4XXX is routed to the CME and international calls (numbers beginning with 011) are routed to the backbone zone. Config below: gatekeeper zone local zoneUCM abc.com zone local zoneCME abc.com zone remote BB abc.com 1.1.1.1 1719 zone prefix zoneCME 4... zone prefix BB 011* no shut Let's look at two calls. UCM GK CME and also UCM GK BB. Note - in both cases zoneUCM is the source zone and zoneCME/BB are the destination zones for the two calls respectively. If we add a CUBE to the config we can invoke the CUBE in two ways. INVIA gatekeeper zone local zoneUCM abc.com invia VIAZONE zone local zoneCME abc.com zone local VIAZONE abc.com zone remote BB abc.com 1.1.1.1 1719 zone prefix zoneCME 4... zone prefix BB 011* no shut In this instance the CUBE will be invoked for both types of calls since the source zone has been configured with an invia command. And in both types of calls that we are making the source zone is zoneUCM. Note- If we configure outvia for zoneUCM the CUBE will not be invoked since it is the invia that is used on source zones. OUTVIA With the invia configuration above we invoke CUBE for any call coming from the UCM zone. We don't care where the call is destined for- as long as the call comes from zoneUCM we invoke the CUBE. If we only wanted to invoke CUBE for calls to the backbone (and not for calls from UCM GK CME) then do as follows: gatekeeper zone local zoneUCM abc.com zone local zoneCME abc.com zone local VIAZONE abc.com zone remote BB abc.com 1.1.1.1 1719 outvia VIAZONE zone prefix zoneCME 4... zone prefix BB 011* no shut For the call UCM GK BB the CUBE is invoked since the destination zone has been configured with an outvia. For the call UCM GK CME the CUBE is not invoked since neither the source zone (zoneUCM) nor the destination zone (zoneCME) has been configured with an invia/outvia. One last thing to mention- if the source zone has been configured with an invia AND the destination zone has been configured with an outvia, the invia trumps the outvia and the outvia is not used (CUBE is not invoked twice). On Feb 7, 2012, at 12:03 PM, datucha123 datucha123 wrote: Outvia is more accurate. Invia, in most cases, is used for incoming LRQs. On Tue, Feb 7, 2012 at 11:13 PM, mercy forall mercy_for_...@hotmail.com wrote: Hi All now in outvia and invia ,, Are is it deference if i use it in local zone or remote zone ? As per Doc, outvia for any traffic leave this zone , so are this same if i use outvia in local or remote zone I need to send the call form local zone to remote zone through CUBE as local zone , what is the correct [zone remote with outvia OR with invia CUBE ] ? thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] MGCP troubleshooting
Hi, What are the techniques most used to perform MGCP troubleshooting? Yesterday I was doing a lab and had a router with pstn integration, it was set for a CSS where my phones had visibility and significant digits = 4. But whenever I would call out from the PSTN, I would get a second dial tone, I would see the call kicking in thru debug isdn q931 but my phone would simply not ring. Any ideas how to verify that possible behavior ? Articles? tech guides? Thanks, -- Jeferson Guardia CCIE #28157 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] MGCP troubleshooting
debug mgcp packets Trace in CUCM On Wed, Feb 8, 2012 at 3:35 PM, Jeferson Guardia jefers...@gmail.comwrote: Hi, What are the techniques most used to perform MGCP troubleshooting? Yesterday I was doing a lab and had a router with pstn integration, it was set for a CSS where my phones had visibility and significant digits = 4. But whenever I would call out from the PSTN, I would get a second dial tone, I would see the call kicking in thru debug isdn q931 but my phone would simply not ring. Any ideas how to verify that possible behavior ? Articles? tech guides? Thanks, -- Jeferson Guardia CCIE #28157 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Interesting Project
Hello Expert. First I'd like to say this is not CCIE related. I decided to post it here, because the majority of us work with voice, and we might help each other. I received a project a few months ago where I have to upgrade from CUCM 4.1.3 to 8.5. There is no upgrade straight through 8.5. I have to go first to 7.X and then to 8.5. This customer has one big structure, where there is 1 CUCM Pub and 5 Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say this customer has thousands of users, route patterns, partitions, CSSs etc. As I run DMA on the Publisher server, I receive a lot of warnings like the ones shown below: *02/01/2012 12:31:49 Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not found in the database. Condition: The Device found in the directory does not exist in the database Solution: Please verify that the user is associated to a valid device or a device profile. Please add the mentioned device or device profile through CCM Admin pages or manually delete this value from the users CCN profile *That's just one of the thousands I get with the same message. Now, another couple thousand of these: * 02/01/2012 12:36:18 Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user Condition: Primary Extension for this user is invalid. It does not exist in the database Solution: Please ensure that the user is associated with a valid primary extension/numplan* And another couple thousand of these: * Row: 4705 SQL error: -746(37129) Error executing update FACInfo set Name='Aloísio Flávio' where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a': [Informix][Informix ODBC Driver][Informix]Unspecified System Error = -746. sqlerrm(37129) Name Aloísio Flávio AuthorizationLevel0 Code 925046 pkid 2a07d93d-d281-412a-a066-ff9e28edd14a NOT MODIFIABLE Table: PhoneButton 2012-02-01 16:09:22* So, after a long time waiting for Cisco to give us an idea of how to handle this (they haven't answered us yet), our customer decided that he wants everything built from the ground up. I just wanted to ask you guys what would be the best way to extract over 50k entries. I know I will have to be using Excel for this, but has anybody ever done this that way? We tried doing many things, we modified many things, we removed special characters (that's what cause the 3rd error), but we are always haunted by it. I installed Visual Studio on Publisher and started tweaking a few entries on SQL DB, but no luck. What I need is to remove its DB contents and use Excel to BAT it to CUCM 8.5. We don't have any spare time anymore to try fixing the problem with CUCM 4.1.3. We already received the UCSs, and I already installed the whole system in it. It's just waiting for the contents so we can pull the plug on CUCM 4.1.3 by the end of Feb. I am throwing the towel because I need to solve this ASAP so I can go back to my studying. My exam is next month, and this project is my LAST until my exam... HELP! :) Thanks in advance* Emanuel Damasceno* CCNP Voice ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Out of Office: Fuera de Oficina
Thank you for your email. I will be out of the office until on Tuesday 14th February, and I will respond when I get back in. If it is an urgent matter, please call (55)55459105 or you can contact to Mauricio Silva or Arturo Rojas. If you need support please send a email to sopo...@censystems.com.mx Regards Fredy Tafolla Gracias por su correo electronico. Estare fuera de la oficina hasta el 14 de Febrero. Le contestare una vez que este de vuelta. Si es algo urgente por favor marque al 55(55459105) o pongase en contacto con Mauricio Silva o Arturo Rojas. Si necesita soporte por favor envie un email a sopo...@censystems.com.mx. Saludos Fredy Tafolla ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Interesting Project
Maybe there's better way but I would have staged it in lab environment. I have seen first error before but can't really remember how to resolved it. All I remember is some name with - or _ might not work. You might want to verify or just remove the device association under this user as well which is what the error message suggest. Basically after you try out, you need to run DMA again to see whether that certain error message goes away for that specific phone/user. I did manually fix before but that time was for 100+ users before. That was like 3 to 4 years ago since I encountered this type of issue. Surprising I have done 10 such upgrade, only one customer I encounter this. Sent from my iPhone Pls pardon my fat fingers. On 8 Feb, 2012, at 9:42 PM, Emanuel Damasceno aedamasc...@gmail.com wrote: Hello Expert. First I'd like to say this is not CCIE related. I decided to post it here, because the majority of us work with voice, and we might help each other. I received a project a few months ago where I have to upgrade from CUCM 4.1.3 to 8.5. There is no upgrade straight through 8.5. I have to go first to 7.X and then to 8.5. This customer has one big structure, where there is 1 CUCM Pub and 5 Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say this customer has thousands of users, route patterns, partitions, CSSs etc. As I run DMA on the Publisher server, I receive a lot of warnings like the ones shown below: 02/01/2012 12:31:49 Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not found in the database. Condition: The Device found in the directory does not exist in the database Solution: Please verify that the user is associated to a valid device or a device profile. Please add the mentioned device or device profile through CCM Admin pages or manually delete this value from the users CCN profile That's just one of the thousands I get with the same message. Now, another couple thousand of these: 02/01/2012 12:36:18 Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user Condition: Primary Extension for this user is invalid. It does not exist in the database Solution: Please ensure that the user is associated with a valid primary extension/numplan And another couple thousand of these: Row: 4705 SQL error: -746(37129) Error executing update FACInfo set Name='Aloísio Flávio' where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a': [Informix][Informix ODBC Driver][Informix]Unspecified System Error = -746. sqlerrm(37129) Name Aloísio Flávio AuthorizationLevel0 Code 925046 pkid 2a07d93d-d281-412a-a066-ff9e28edd14a NOT MODIFIABLE Table: PhoneButton 2012-02-01 16:09:22 So, after a long time waiting for Cisco to give us an idea of how to handle this (they haven't answered us yet), our customer decided that he wants everything built from the ground up. I just wanted to ask you guys what would be the best way to extract over 50k entries. I know I will have to be using Excel for this, but has anybody ever done this that way? We tried doing many things, we modified many things, we removed special characters (that's what cause the 3rd error), but we are always haunted by it. I installed Visual Studio on Publisher and started tweaking a few entries on SQL DB, but no luck. What I need is to remove its DB contents and use Excel to BAT it to CUCM 8.5. We don't have any spare time anymore to try fixing the problem with CUCM 4.1.3. We already received the UCSs, and I already installed the whole system in it. It's just waiting for the contents so we can pull the plug on CUCM 4.1.3 by the end of Feb. I am throwing the towel because I need to solve this ASAP so I can go back to my studying. My exam is next month, and this project is my LAST until my exam... HELP! :) Thanks in advance Emanuel Damasceno CCNP Voice ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Interesting Project
Hi Emanuel, I have just talked with Andre Mulato regarding this issue (we worked together some years ago! hehe). I have already seen this warnings before when I made an upgrade from 4.2 to 6.1.x, but the DMA could be restored without problems, even with these warnings. I still have the warnings and errors logs here for that particular DMA, and I do see the same message as you: Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user Condition: Primary Extension for this user is invalid. It does not exist in the database Solution: Please ensure that the user is associated with a valid primary extension/numplan When you generate the tar file, you have a file inside called DMAResult.txt. Do you have any errors in there? In mine I have: Validation = Success with Warnings So I think the Warnings are not a big deal... maybe you have to fix one or other thing manually, but you will still be able to import the DMA to the new system. Didn't you get an error (not warning)? I can see the only error you got was that one on FAC table, but I think you have already solved that by removing special characters, right? I remember that when I made this upgrade, TAC suggested me to use the DMA version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would fail. So maybe it is a bug with the version you are using. Why don't you try to use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5? Here are useful links provided by TAC when I made this upgrade: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 DMA user guide to DMA 6.1.3, but you can follow the exact same steps for 6.1.5: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 Additional info regarding DMA 6.1.5: http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/dma/6_1_5/dma-rel_note-615.html Hope that helps... Rgs, Bruno On Wed, Feb 8, 2012 at 1:24 PM, Ki Wi kiwi.vo...@gmail.com wrote: Maybe there's better way but I would have staged it in lab environment. I have seen first error before but can't really remember how to resolved it. All I remember is some name with - or _ might not work. You might want to verify or just remove the device association under this user as well which is what the error message suggest. Basically after you try out, you need to run DMA again to see whether that certain error message goes away for that specific phone/user. I did manually fix before but that time was for 100+ users before. That was like 3 to 4 years ago since I encountered this type of issue. Surprising I have done 10 such upgrade, only one customer I encounter this. Sent from my iPhone Pls pardon my fat fingers. On 8 Feb, 2012, at 9:42 PM, Emanuel Damasceno aedamasc...@gmail.com wrote: Hello Expert. First I'd like to say this is not CCIE related. I decided to post it here, because the majority of us work with voice, and we might help each other. I received a project a few months ago where I have to upgrade from CUCM 4.1.3 to 8.5. There is no upgrade straight through 8.5. I have to go first to 7.X and then to 8.5. This customer has one big structure, where there is 1 CUCM Pub and 5 Subscribers. He also got 6 Gatekeepers and over 5k devices. Needless to say this customer has thousands of users, route patterns, partitions, CSSs etc. As I run DMA on the Publisher server, I receive a lot of warnings like the ones shown below: *02/01/2012 12:31:49 Warning: Device or DeviceProfile=001ef7297af9 for user=3028541 not found in the database. Condition: The Device found in the directory does not exist in the database Solution: Please verify that the user is associated to a valid device or a device profile. Please add the mentioned device or device profile through CCM Admin pages or manually delete this value from the users CCN profile *That's just one of the thousands I get with the same message. Now, another couple thousand of these: * 02/01/2012 12:36:18 Warning: Numplan (NULL) for User 3008935 is invalid. Ignoring the user Condition: Primary Extension for this user is invalid. It does not exist in the database Solution: Please ensure that the user is associated with a valid primary extension/numplan* And another couple thousand of these: * Row: 4705 SQL error: -746(37129) Error executing update FACInfo set Name='Aloísio Flávio' where pkid='2a07d93d-d281-412a-a066-ff9e28edd14a': [Informix][Informix ODBC Driver][Informix]Unspecified System Error = -746. sqlerrm(37129) Name Aloísio Flávio AuthorizationLevel0 Code 925046 pkid 2a07d93d-d281-412a-a066-ff9e28edd14a NOT MODIFIABLE Table: PhoneButton 2012-02-01 16:09:22* So, after a long time waiting for Cisco to give us an idea of how to handle this (they haven't answered us yet),
Re: [OSL | CCIE_Voice] MGCP troubleshooting
Hello, Unless the number is not coming in en bloc. In overlap-receiving mode, digits would come in digit by digit. can you post the output of debug isdn q931? Thanks, /Baktha Message: 4 Date: Wed, 8 Feb 2012 17:03:32 +0400 From: datucha123 datucha123 datucha...@gmail.com To: Jeferson Guardia jefers...@gmail.com Cc: OSL Voice ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] MGCP troubleshooting Message-ID: capz0ugovt8ujraq3+ayjk7s378csa0tiu8pogapyjnb-p3w...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 debug mgcp packets Trace in CUCM On Wed, Feb 8, 2012 at 3:35 PM, Jeferson Guardia jefers...@gmail.com wrote: Hi, What are the techniques most used to perform MGCP troubleshooting? Yesterday I was doing a lab and had a router with pstn integration, it was set for a CSS where my phones had visibility and significant digits = 4. But whenever I would call out from the PSTN, I would get a second dial tone, I would see the call kicking in thru debug isdn q931 but my phone would simply not ring. Any ideas how to verify that possible behavior ? Articles? tech guides? Thanks, -- Jeferson Guardia CCIE #28157 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/20120208/f4478761/attachment.html -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 72, Issue 44 ** ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] MVA problem
I have the following kind of probem: I am using SLRG for Mobile Connect calls, so that that calls to users mobiles are done through local gateway (this is just for test). Now, the HQ phone has the RDP assinged with RD of his mobile phone. Now when the BR1 phone calls this HQ phone, so that the mobile phone also ring, and when the Mobile Phone picks up the call first, then the MoH works when the mobile is hunged up, on the BR1 phone. But if the HQ phone has picked up the call first and then made the Send Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and instead the ToH is heard when the mobile Phone disconnects. Also I have noticed that when the Mobile Phone picks up the call faster then the Desk Phone, the codec negotiated is g711 from BR1 phone to its local gateway through which the call went out. But if the Desk Phone at HQ picked up the call first, and then made Send calls to mobile phone, the codec stays at G729 on BR1 phone, even though the call is going out throuhg local BR1 gateway where it should use G711. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Lab Grading
Ignore whatever the report says. I took a few times already and felt exactly like you. Another thing is all the LAB I got looks very passable but I failed because I run out of time every single time. For all who taking soon, practice your SPEED. CCIE voice is a speed test. Don't worry about technology and how to configure. You are fine if you can answer IPExpert workbook. But knowing everything still doesn't get you pass. Sound weir! You need the SPEED to pass. On Tue, Feb 7, 2012 at 1:33 AM, Vega Wong vega2...@yahoo.com.au wrote: Hi all First of all, let me clarify that I am not trying to break NDA or trying to sell anything here, just something I cant get my head around with. I just had my second attmpt yesterday, and I failed. What really demoralising for me is that I thought I was fully prepared. What even more demoralising is that when I looked at the score card, I didnt get 100% in the area I thought I would get a 100%. I dont mean to say I know it all (especially now), but there are areas on my score card that really shocks me. As I read through the exam, I know what the questions were requiring (at least I thought I did). For example, we all know that the topics of DHCP, NTP, VLAN will be in the network infrastructure area. And what could go wrong in those areas? I mean, if you dont setup those area correctly, all your subsequence config will has problem right? But yet, I dont get full marks in those. Similarly the gateway area, QoS area etc. Right now I am pretty lost as to what I can prepare or study on, or at least how to check my config? I know this sounds really bad (or arrogent) but I really have no idea as how to confirm the config I did can get the full mark in those area. I guess I am hoping if someone that share their strategy as to how to confirm their work is good or fulfilled the requirement? hope that makes sense? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] MVA problem
Datucha, for what its worth, i'm currently set stuck a bit unfortunately with practicing labs : check the location settings - I've seen something when i was last practicing which I did not understand:when using the xfer to mobile softkey combined with locations CAC. It's a wild guess, but a small chance this might be helpful with respect to the toh: as long as the xfer is not completed, I remember counting 80k extra on rtmt, no matter the RDP's DP. If not useful, pls disregard this feedback On 08 Feb 2012, at 20:28, datucha123 datucha123 datucha...@gmail.com wrote: I have the following kind of probem: I am using SLRG for Mobile Connect calls, so that that calls to users mobiles are done through local gateway (this is just for test). Now, the HQ phone has the RDP assinged with RD of his mobile phone. Now when the BR1 phone calls this HQ phone, so that the mobile phone also ring, and when the Mobile Phone picks up the call first, then the MoH works when the mobile is hunged up, on the BR1 phone. But if the HQ phone has picked up the call first and then made the Send Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and instead the ToH is heard when the mobile Phone disconnects. Also I have noticed that when the Mobile Phone picks up the call faster then the Desk Phone, the codec negotiated is g711 from BR1 phone to its local gateway through which the call went out. But if the Desk Phone at HQ picked up the call first, and then made Send calls to mobile phone, the codec stays at G729 on BR1 phone, even though the call is going out throuhg local BR1 gateway where it should use G711. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] MVA problem
Hi Datucha, Now when the BR1 phone calls this HQ phone, so that the mobile phone also ring, and when the Mobile Phone picks up the call first, then the MoH works when the mobile is hunged up, on the BR1 phone. But if the HQ phone has picked up the call first and then made the Send Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and instead the ToH is heard when the mobile Phone disconnects. I suggest to set two different network moh source files. Assign one to RDP and one to HQ Phone. Then repeat your test scenarios above and lets know which MoH file is used in each case. Also, please share the traces regarding the codec part. Regards, Mohammed Al Baqari From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of datucha123 datucha123 Sent: Wednesday, February 08, 2012 11:28 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] MVA problem I have the following kind of probem: I am using SLRG for Mobile Connect calls, so that that calls to users mobiles are done through local gateway (this is just for test). Now, the HQ phone has the RDP assinged with RD of his mobile phone. Now when the BR1 phone calls this HQ phone, so that the mobile phone also ring, and when the Mobile Phone picks up the call first, then the MoH works when the mobile is hunged up, on the BR1 phone. But if the HQ phone has picked up the call first and then made the Send Calls to Mobile Phone, then the MoH does not work on calling BR1 phone and instead the ToH is heard when the mobile Phone disconnects. Also I have noticed that when the Mobile Phone picks up the call faster then the Desk Phone, the codec negotiated is g711 from BR1 phone to its local gateway through which the call went out. But if the Desk Phone at HQ picked up the call first, and then made Send calls to mobile phone, the codec stays at G729 on BR1 phone, even though the call is going out throuhg local BR1 gateway where it should use G711. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Interesting Project
Bruno!!! It's good to see more Brazilians on the study list. :) Small world Well, let me explain to you what happens. It's not about the DMA. I can get the tar file just fine. I tried with 7.0.2, and 7.1.5. Tomorrow I will try what you suggested me, but like I said, the problem is not the tar file. When we finish it, it gives me the file with warnings. Thousands of warnings. Ok, I start installing CUCM 7.1.5 just fine, it installs, it goes all the way until the end of the installation. But instead of finishing, it actually shows me what is in the picture attached. Every single time, no matter what I do. I will follow your advice and try that, but I am sick of making DMAs, and when it comes to that part, it gives me the same error, over and over again. * *I've sent the log files to Cisco Systems, and this is the response I got (btw, my first name is Antonio and I HATE that name lol):* Antonio, If you could send me the most diagnostics from the most recent attempt. Once I have these I will look at them to try and find what exactly is causing your current issue. If you have any questions or concerns, please feel free to email or call me. Thanks, +1 919-574-5984, 0900-1630 EST (GMT -5) Cisco Customer Support Engineer Unified Communications Infrastructure RTP, NC, USA* Ok, I removed the engineer's name. But that's not the kind of answer I was expecting of him. I've sent them over 6 log files of all the errors and they NEVER gave me a plausible answer. By the way, that is the 3rd engineer on the case. I am really not dealing with Cisco anymore. I have to go all over the DB and make an Excel file so I can export. Tomorrow will be my last attempt on this. I am giving my best, but I don't see any effort from Cisco to help me out. That's why I posted this here. Thanks for answering in such detail. I will go over them tomorrow. I still got my 5 hour study block to face and I just got home (9:20 pm). My exam is getting closer and I intend to nail it. But I do need to get this problem out of the way before I can study with peace of mind. Best regards. *Emanuel Damasceno* CCNP Voice On Wed, Feb 8, 2012 at 2:56 PM, Bruno Nonogaki brun...@gmail.com wrote: Hi Emanuel, I have just talked with Andre Mulato regarding this issue (we worked together some years ago! hehe). I have already seen this warnings before when I made an upgrade from 4.2 to 6.1.x, but the DMA could be restored without problems, even with these warnings. I still have the warnings and errors logs here for that particular DMA, and I do see the same message as you: Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user Condition: Primary Extension for this user is invalid. It does not exist in the database Solution: Please ensure that the user is associated with a valid primary extension/numplan When you generate the tar file, you have a file inside called DMAResult.txt. Do you have any errors in there? In mine I have: Validation = Success with Warnings So I think the Warnings are not a big deal... maybe you have to fix one or other thing manually, but you will still be able to import the DMA to the new system. Didn't you get an error (not warning)? I can see the only error you got was that one on FAC table, but I think you have already solved that by removing special characters, right? I remember that when I made this upgrade, TAC suggested me to use the DMA version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would fail. So maybe it is a bug with the version you are using. Why don't you try to use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5? Here are useful links provided by TAC when I made this upgrade: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 DMA user guide to DMA 6.1.3, but you can follow the exact same steps for 6.1.5: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 Additional info regarding DMA 6.1.5: http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/dma/6_1_5/dma-rel_note-615.html Hope that helps... Rgs, Bruno On Wed, Feb 8, 2012 at 1:24 PM, Ki Wi kiwi.vo...@gmail.com wrote: Maybe there's better way but I would have staged it in lab environment. I have seen first error before but can't really remember how to resolved it. All I remember is some name with - or _ might not work. You might want to verify or just remove the device association under this user as well which is what the error message suggest. Basically after you try out, you need to run DMA again to see whether that certain error message goes away for that specific phone/user. I did manually fix before but that time was for 100+ users before. That was like 3 to 4 years ago since I encountered this type of issue. Surprising I have done 10 such upgrade, only one customer I encounter this. Sent from my iPhone Pls pardon my fat fingers. On 8 Feb, 2012, at 9:42 PM,
Re: [OSL | CCIE_Voice] Interesting Project
Hi Emanuel, Yeah, small world... =) I will private message you later... Well, I didn't face that issue when I did my upgrade. Are you using the same IP Address, Subnet Mask, Hostname, when making the 7.1.5 installation? DNS are properly configured? I have seen these errors just when addind a Subscriber to the cluster, but never when installing a Publisher... Maybe the way will be to import everything manually... hehe! But I really don't remeber if we can export configurations with BAT on 4.x, just like we do on 7.1.x... And even if you can, you will have a lot of Excel work to make the import files... Good luck on your studies! :) Bruno On Wed, Feb 8, 2012 at 9:24 PM, Emanuel Damasceno aedamasc...@gmail.comwrote: Sorry, I forgot to attach the file... Here it goes... *Emanuel Damasceno* CCNP Voice On Wed, Feb 8, 2012 at 9:20 PM, Emanuel Damasceno aedamasc...@gmail.comwrote: Bruno!!! It's good to see more Brazilians on the study list. :) Small world Well, let me explain to you what happens. It's not about the DMA. I can get the tar file just fine. I tried with 7.0.2, and 7.1.5. Tomorrow I will try what you suggested me, but like I said, the problem is not the tar file. When we finish it, it gives me the file with warnings. Thousands of warnings. Ok, I start installing CUCM 7.1.5 just fine, it installs, it goes all the way until the end of the installation. But instead of finishing, it actually shows me what is in the picture attached. Every single time, no matter what I do. I will follow your advice and try that, but I am sick of making DMAs, and when it comes to that part, it gives me the same error, over and over again. * *I've sent the log files to Cisco Systems, and this is the response I got (btw, my first name is Antonio and I HATE that name lol):* Antonio, If you could send me the most diagnostics from the most recent attempt. Once I have these I will look at them to try and find what exactly is causing your current issue. If you have any questions or concerns, please feel free to email or call me. Thanks, +1 919-574-5984, 0900-1630 EST (GMT -5) Cisco Customer Support Engineer Unified Communications Infrastructure RTP, NC, USA* Ok, I removed the engineer's name. But that's not the kind of answer I was expecting of him. I've sent them over 6 log files of all the errors and they NEVER gave me a plausible answer. By the way, that is the 3rd engineer on the case. I am really not dealing with Cisco anymore. I have to go all over the DB and make an Excel file so I can export. Tomorrow will be my last attempt on this. I am giving my best, but I don't see any effort from Cisco to help me out. That's why I posted this here. Thanks for answering in such detail. I will go over them tomorrow. I still got my 5 hour study block to face and I just got home (9:20 pm). My exam is getting closer and I intend to nail it. But I do need to get this problem out of the way before I can study with peace of mind. Best regards. *Emanuel Damasceno* CCNP Voice On Wed, Feb 8, 2012 at 2:56 PM, Bruno Nonogaki brun...@gmail.com wrote: Hi Emanuel, I have just talked with Andre Mulato regarding this issue (we worked together some years ago! hehe). I have already seen this warnings before when I made an upgrade from 4.2 to 6.1.x, but the DMA could be restored without problems, even with these warnings. I still have the warnings and errors logs here for that particular DMA, and I do see the same message as you: Warning: Numplan (NULL) for User linhara1 is invalid. Ignoring the user Condition: Primary Extension for this user is invalid. It does not exist in the database Solution: Please ensure that the user is associated with a valid primary extension/numplan When you generate the tar file, you have a file inside called DMAResult.txt. Do you have any errors in there? In mine I have: Validation = Success with Warnings So I think the Warnings are not a big deal... maybe you have to fix one or other thing manually, but you will still be able to import the DMA to the new system. Didn't you get an error (not warning)? I can see the only error you got was that one on FAC table, but I think you have already solved that by removing special characters, right? I remember that when I made this upgrade, TAC suggested me to use the DMA version 6.1.3 or 6.1.5. He said 6.1.2 had a bug and the import would fail. So maybe it is a bug with the version you are using. Why don't you try to use 6.1.5 and import it to a CUCM 6.1.x? And then upgrade it to 8.5? Here are useful links provided by TAC when I made this upgrade: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 DMA user guide to DMA 6.1.3, but you can follow the exact same steps for 6.1.5: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_3/dmaug613.html#wp37764 Additional info regarding DMA 6.1.5:
[OSL | CCIE_Voice] No Audio on TEHO calls from H.323 to MGCP Gateways
I'm making TEHO calls from BR1 Router (H323) to HQ (MGCP). The calls connects and stays connected however there is no audio between the two endpoints. If I make the call, again TEHO, in the other direction form HQ to BR1 the call connects and there is audio. If I shut the HQ voice-port down and force the call out of the Br1 GW the call connects and there is audio. I have transcoders registered to CUCM on both gateways, they are in hte proper MRGs, MRGLs, and Device Pools. Has anyone ever run into this? I sit the lab on riday and it seems there is always something that pops up :( KP ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] No Audio on TEHO calls from H.323 to MGCP Gateways
Yep, reloaded the GW, still no luck. It's definitely a codec issue I changed the Region seting to let HQ and BR1 communicate with g711u and viola ... works like a charm. I set it back to g729r8 between hq and br1 and no audio. My voip dial-peers to cucm bith contain voice-class codec 1 ... and that voice class has both g711u and 729r8 I'm running out of ideas . KP On Wed, Feb 8, 2012 at 9:30 PM, Ken Wyan kew...@gmail.com wrote: Did you reload gateway? On Thu, Feb 9, 2012 at 9:18 AM, CCIEVoiceKP ccievoic...@gmail.comwrote: I'm making TEHO calls from BR1 Router (H323) to HQ (MGCP). The calls connects and stays connected however there is no audio between the two endpoints. If I make the call, again TEHO, in the other direction form HQ to BR1 the call connects and there is audio. If I shut the HQ voice-port down and force the call out of the Br1 GW the call connects and there is audio. I have transcoders registered to CUCM on both gateways, they are in hte proper MRGs, MRGLs, and Device Pools. Has anyone ever run into this? I sit the lab on riday and it seems there is always something that pops up :( KP ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
