Re: [OSL | CCIE_Voice] uccx script : get reporting statistics playing negative value

[Tanner Ezell]

You will only ever see "-1" returned due to providing an invalid CSQ name
to the get reporting statistics step.


On Thu, Jul 11, 2013 at 8:52 PM, Joshua Kittle wrote:

> Which statistic?   I've seen a '-1' response on estimated wait time many
> times in the past, I always assumed it was just because sufficient calls
> (in my case, probably none since it was a lab) had gone through the system
> for it to calculate a metric to report… but I have no idea if that's what
> was really happening or not.
>
>
> From: Ramcharan Arya 
> Date: Thu, 11 Jul 2013 23:14:10 -0400
> To: "ccie_voice@onlinestudylist.com" ,
> William Bell , Bill Lake 
> Subject: [OSL | CCIE_Voice] uccx script : get reporting statistics
> playing negative value
>
> Hi,
>
> My UCCX script playing negating output value from get reporting statistics.
>
>
> Can someone please give expert advice what could be wrong in uccx script
> which result into negative output.
>
> Thanks & Regards,
> Ramcharan Arya
> CCIE # 28926 (R&S)
>
>
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Re: [OSL | CCIE_Voice] UCCX Recordings

[Tanner Ezell]

Not only is this bad practice, it won't be supported on 8.x or later.

On Tue, Jan 29, 2013 at 4:01 PM, Cory Gray wrote:

> Here is mine
>
> Variable
> 1 document variable.
>
> Creat a script from scratch
> Start
> Contact > Accept step
> Media > recording step pointing to your document variable
> End
>
> Recording will copy to wfavvid > temp
>
> Sometimes it creats 2 files
>
> Delete the 1k file
>
> Rename the remaining file to something easy to remember
>
> Upload this to uccx througj prompt upload
>
> This method works 100% of the time if you can call into cuccx.
>
> Sent from my iPhone
>
> On Jan 29, 2013, at 3:58 PM, "Tanner Ezell" 
> wrote:
>
> User uAuthUser
> Document dRecording
>
> uAuthUser = Get User ("myuser", by User Id)
> Authenticate (uAuthUser, "myusepassword")
>  - Success:
>- dRecording = Recording()
>  - Success:
>- Upload Document("myPrompt.wav", dRecording)
>
> I'd throw in a get digits step to collect the prompt number simplify the
> process a bit.
>
> Thats the bare minimum to get recording going.
>
> Tanner.
>
> On Tue, Jan 29, 2013 at 11:10 AM, Barrera, Hugo 
> wrote:
>
>>  Hi,
>>
>> ** **
>>
>> I just want to hear some different suggestions on how you have done your
>> recordings for uccx in the lab? I know you can do them on CUC through
>> greetings administrator but what about from uccx? Is there a quick script
>> to throw together that will allow me to directly record greetings on uccx I
>> think there is??
>>
>> ** **
>>
>> * *
>>
>> *Hugo *
>>
>> ** **
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
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Re: [OSL | CCIE_Voice] UCCX Recordings

[Tanner Ezell]

User uAuthUser
Document dRecording

uAuthUser = Get User ("myuser", by User Id)
Authenticate (uAuthUser, "myusepassword")
 - Success:
   - dRecording = Recording()
 - Success:
   - Upload Document("myPrompt.wav", dRecording)

I'd throw in a get digits step to collect the prompt number simplify the
process a bit.

Thats the bare minimum to get recording going.

Tanner.

On Tue, Jan 29, 2013 at 11:10 AM, Barrera, Hugo wrote:

>  Hi,
>
> ** **
>
> I just want to hear some different suggestions on how you have done your
> recordings for uccx in the lab? I know you can do them on CUC through
> greetings administrator but what about from uccx? Is there a quick script
> to throw together that will allow me to directly record greetings on uccx I
> think there is??
>
> ** **
>
> * *
>
> *Hugo *
>
> ** **
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
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Re: [OSL | CCIE_Voice] UCCX Position in Queue

[Tanner Ezell]

Get Reporting Statics step.

On Sat, Jan 26, 2013 at 12:47 PM, Barrera, Hugo wrote:

>  Hi,
>
> ** **
>
> Can anyone shed some light on what script steps would need to be completed
> to achieve the below task? 
>
> ** **
>
> *While in queue the caller should hear a prompt indicating the number of
> people in front of them in the queue. For example, the first caller in
> queue should hear a prompt stating: “The number of people in the queue
> ahead of you is zero”.*
>
> ** **
>
> *Hugo *
>
> ** **
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
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Re: [OSL | CCIE_Voice] CUCM ver 7 VMWare

[Tanner Ezell]

The UCCX cd will include a folder full of licenses for the various versions
(IP IVR, Standard, Enhanced, Premium), all should provide 30 days of
functionality for testing purposes.

On Tue, Dec 25, 2012 at 1:50 PM, Van Benschoten, Brian <
brian.vanbenscho...@corebts.com> wrote:

>  I'm building my CUCM 7.x lab myself.
>
>
>
> They 7.0 CUCM will come with 3 node licenses and 150 DLU.  They don’t
> timeout.  They won't work after a upgrade or patch but that shouldn’t
> matter for our practice needs.
>
>
>
> I think the CUC comes with 10 mailboxes, 2 ports.  The mailboxes are
> limited to 30 second recording length.
>
>
>
> I think presence and UCCX will be the licensing challenges.
>
>
>
> I think CUP comes with a 60 day temp license that will timeout.
>
> As I recall UCCX 7.x won't even let you complete the installation without
> a license available.  I don’t recall if the included temp licenses on the
> install media like the 8.x one does.
>
>
>
>
>
> ___
>
> Brian Van Benschoten - CCIE # 5421
>
> Managing Consultant - Unified Communications
>
> Core BTS - North Central Region
>
> 3001 West Beltline Highway
>
> Madison, WI  53713  USA
>
> (P) +1 (608) 661-7780
>
> (F) +1 (608) 661-7701
>
> brian.vanbenscho...@corebts.com
>
> www.corebts.com
>
> [image: Core_logo_4c.jpg]
>
>
>
>
>
>
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Ken Wyan
> *Sent:* Monday, December 24, 2012 1:38 AM
> *To:* Ravindra Lakpriya
> *Cc:* ccie_voice@onlinestudylist.com
> *Subject:* Re: [OSL | CCIE_Voice] CUCM ver 7 VMWare
>
>
>
> Thanks all for responses,
>
>
>
> Concerning licensing raised by Ravindran , I've contradictory
> observations. CUC demo cannot have more than 2 VM ports , but I've seen 4
> ports working in CUC in VMWare.
>
>
>
> Any thoughts?
>
>
>
> Ken
>
> On Mon, Dec 24, 2012 at 12:44 PM, Ravindra Lakpriya 
> wrote:
>
> Its not supported. but still you can install it for testing purposes. but
> when you try to generate license you will be in trouble.
>
>
>
> On Mon, Dec 24, 2012 at 6:47 AM, Luis Carlos Sandi Porras <
> luisca...@hotmail.com> wrote:
>
> No its not.
>
>
>
> El 23/12/2012, a las 20:46, "Ken Wyan"  escribió:
>
>
> > Hi Guys,
> >
> > Is CUCM ver 7 officially supported on VMWare ?
> >
> > All we know  Proctorlabs & actual CCIE lab servers are virtualized & use
> VMWare. But is it  compatible as per cisco docs?
> >
> > Ken
>
> > ___
> > For more information regarding industry leading CCIE Lab training,
> please visit www.ipexpert.com
> >
> > Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
>
>
>
> --
> Ravindra Lakpriya
>
>
>
> --
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Re: [OSL | CCIE_Voice] UCCX script problem

[Tanner Ezell]

>I need to write a  UCCX script that will transfer calls to available agent
based on longest idle time.

This is configured on the CSQ via the UCCX Admin interface.

> if a phone user is requesting some time to end a call then during during
this period he should
be marked "NOT READY".

Enable after call work also on the CSQ configuration page.

On Sun, Dec 23, 2012 at 6:30 PM, sanity insanity <
networksanitytoinsan...@gmail.com> wrote:

> hi Guys,
>
> I need to write a  UCCX script that will transfer calls to available agent
> based on longest idle time.
> if a phone user is requesting some time to end a call then during during
> this period he should
> be marked "NOT READY".
>
> The user has to change the state to "Ready" to direct the call manually
> towards him.
>
>
> Please elaborate a simple procedure to achieve the above. Is there any
> default script that can be modified?
>
> -MJ
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
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Re: [OSL | CCIE_Voice] uccx scripting side

[Tanner Ezell]

Oops, you know what. I forgot substring doesn't include the last character.
You'll need Callerinfo.substring(0,3).

On Fri, Dec 21, 2012 at 11:01 AM, Chrysostomos Christofi <
ch.christ...@logicom.net> wrote:

>  Yes its substring but I couldn't get the correct format for my case J
>
> Calling number 996. and I used the below is look like that is not
> correct right?
>
> ** **
>
> Callerinfo .substring(0,2 )=="996"
>
> ** **
>
> ** **
>
> *From:* Tanner Ezell [mailto:tanner.ez...@gmail.com]
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 6:08 μμ
> *To:* Chrysostomos Christofi
> *Cc:* ccie_voice@onlinestudylist.com
>
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
> ** **
>
> subString should be "substring". 
>
> On Fri, Dec 21, 2012 at 9:04 AM, Chrysostomos Christofi <
> ch.christ...@logicom.net> wrote:
>
> Sorry Tanner but I am not find in the string methods the substring .Are
> you sure that this is the correct name?
>
>  
>
> *From:* Tanner Ezell [mailto:tanner.ez...@gmail.com]
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 5:53 μμ
>
>
> *To:* Chrysostomos Christofi
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  
>
> charAt will only return a single character, which you are testing against
> a string of characters. For your particular case then you would use
> subString as such
>
>  
>
> Callerinfo.subString(0,2) == "996".
>
>  
>
> subString(0 = where to start, 2 = where to end) will return the bytes
> between and including the start, and end in this case that is 3 bytes as
> CallerInfo[0] + CallerInfo[1] + CallerInfo[2] 
>
>  
>
> HTH
>
> Tanner
>
>  
>
> On Fri, Dec 21, 2012 at 8:48 AM, Chrysostomos Christofi <
> ch.christ...@logicom.net> wrote:
>
> Hi
>
>  
>
> I use Callerinfo.charAt(0) == "996" in the IF (my calling number starting
> with 996... but unfortunately its not matching
>
>  
>
> I am doing something wrong?
>
>  
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Chrysostomos
> Christofi
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 5:27 μμ
> *To:* Tanner Ezell
>
>
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  
>
> Thanks a lot tanner
>
>  
>
> I will check if its working your propose and I will return back with a
> feedback
>
>  
>
> Regards
>
> cc
>
>  
>
> *From:* Tanner Ezell [mailto:tanner.ez...@gmail.com]
>
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 4:51 μμ
> *To:* Chrysostomos Christofi
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  
>
> "5.*" would imply RegEx type of expressions, which may be possible but you
> need to explicitly define that. You're better off doing something like
> myString.charAt(0) == "5" as it should meet your needs quite easily.
>
>  
>
> If you are not using a premium license or are otherwise unable to use the
> java methods you could also use a Menu Step, have two branches, one for "5"
> and one for everything else" and throw a get digit string step under the 5
> branch to collect the rest. 
>
>  
>
> HTH
>
> Tanner
>
> On Fri, Dec 21, 2012 at 7:39 AM, Chrysostomos Christofi <
> ch.christ...@logicom.net> wrote:
>
> Hi Folks
>
>  
>
> I have created a script that will root the call base of caller number:
>
> I used get call contact info .Its working ok if I set only a specific
> number in the if section
>
> What I have to config in the callinginfo to match any number starting with
> 5 ? (something like 5!)
>
>  
>
> Attached is the script
>
>  
>
> I used 5.* but its not working
>
>  
>
>  
>
> *Regards*
>
> *Chrysostomos*
>
>  
>
>  
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>  
>
>  
>
> ** **
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] uccx scripting side

[Tanner Ezell]

subString should be "substring".

On Fri, Dec 21, 2012 at 9:04 AM, Chrysostomos Christofi <
ch.christ...@logicom.net> wrote:

>  Sorry Tanner but I am not find in the string methods the substring .Are
> you sure that this is the correct name?
>
> ** **
>
> *From:* Tanner Ezell [mailto:tanner.ez...@gmail.com]
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 5:53 μμ
>
> *To:* Chrysostomos Christofi
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
> ** **
>
> charAt will only return a single character, which you are testing against
> a string of characters. For your particular case then you would use
> subString as such
>
> ** **
>
> Callerinfo.subString(0,2) == "996".
>
> ** **
>
> subString(0 = where to start, 2 = where to end) will return the bytes
> between and including the start, and end in this case that is 3 bytes as
> CallerInfo[0] + CallerInfo[1] + CallerInfo[2] 
>
> ** **
>
> HTH
>
> Tanner
>
> ** **
>
> On Fri, Dec 21, 2012 at 8:48 AM, Chrysostomos Christofi <
> ch.christ...@logicom.net> wrote:
>
> Hi
>
>  
>
> I use Callerinfo.charAt(0) == "996" in the IF (my calling number starting
> with 996... but unfortunately its not matching
>
>  
>
> I am doing something wrong?
>
>  
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Chrysostomos
> Christofi
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 5:27 μμ
> *To:* Tanner Ezell
>
>
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  
>
> Thanks a lot tanner
>
>  
>
> I will check if its working your propose and I will return back with a
> feedback
>
>  
>
> Regards
>
> cc
>
>  
>
> *From:* Tanner Ezell [mailto:tanner.ez...@gmail.com]
>
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 4:51 μμ
> *To:* Chrysostomos Christofi
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  
>
> "5.*" would imply RegEx type of expressions, which may be possible but you
> need to explicitly define that. You're better off doing something like
> myString.charAt(0) == "5" as it should meet your needs quite easily.
>
>  
>
> If you are not using a premium license or are otherwise unable to use the
> java methods you could also use a Menu Step, have two branches, one for "5"
> and one for everything else" and throw a get digit string step under the 5
> branch to collect the rest. 
>
>  
>
> HTH
>
> Tanner
>
> On Fri, Dec 21, 2012 at 7:39 AM, Chrysostomos Christofi <
> ch.christ...@logicom.net> wrote:
>
> Hi Folks
>
>  
>
> I have created a script that will root the call base of caller number:
>
> I used get call contact info .Its working ok if I set only a specific
> number in the if section
>
> What I have to config in the callinginfo to match any number starting with
> 5 ? (something like 5!)
>
>  
>
> Attached is the script
>
>  
>
> I used 5.* but its not working
>
>  
>
>  
>
> *Regards*
>
> *Chrysostomos*
>
>  
>
>  
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>  
>
> ** **
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] uccx scripting side

[Tanner Ezell]

charAt will only return a single character, which you are testing against a
string of characters. For your particular case then you would use subString
as such

Callerinfo.subString(0,2) == "996".

subString(0 = where to start, 2 = where to end) will return the bytes
between and including the start, and end in this case that is 3 bytes as
CallerInfo[0] + CallerInfo[1] + CallerInfo[2]

HTH
Tanner

On Fri, Dec 21, 2012 at 8:48 AM, Chrysostomos Christofi <
ch.christ...@logicom.net> wrote:

>  Hi
>
> ** **
>
> I use Callerinfo.charAt(0) == "996" in the IF (my calling number starting
> with 996... but unfortunately its not matching
>
> ** **
>
> I am doing something wrong?
>
> ** **
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Chrysostomos
> Christofi
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 5:27 μμ
> *To:* Tanner Ezell
>
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  ** **
>
> Thanks a lot tanner
>
>  
>
> I will check if its working your propose and I will return back with a
> feedback
>
>  
>
> Regards
>
> cc
>
>  
>
> *From:* Tanner Ezell [mailto:tanner.ez...@gmail.com]
>
> *Sent:* Παρασκευή, 21 Δεκεμβρίου 2012 4:51 μμ
> *To:* Chrysostomos Christofi
> *Cc:* Online Study (ccie_voice@onlinestudylist.com)
> *Subject:* Re: [OSL | CCIE_Voice] uccx scripting side
>
>  
>
> "5.*" would imply RegEx type of expressions, which may be possible but you
> need to explicitly define that. You're better off doing something like
> myString.charAt(0) == "5" as it should meet your needs quite easily.
>
>  
>
> If you are not using a premium license or are otherwise unable to use the
> java methods you could also use a Menu Step, have two branches, one for "5"
> and one for everything else" and throw a get digit string step under the 5
> branch to collect the rest. 
>
>  
>
> HTH
>
> Tanner
>
> On Fri, Dec 21, 2012 at 7:39 AM, Chrysostomos Christofi <
> ch.christ...@logicom.net> wrote:
>
> Hi Folks
>
>  
>
> I have created a script that will root the call base of caller number:
>
> I used get call contact info .Its working ok if I set only a specific
> number in the if section
>
> What I have to config in the callinginfo to match any number starting with
> 5 ? (something like 5!)
>
>  
>
> Attached is the script
>
>  
>
> I used 5.* but its not working
>
>  
>
>  
>
> *Regards*
>
> *Chrysostomos*
>
>  
>
>  
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>  
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] uccx scripting side

[Tanner Ezell]

"5.*" would imply RegEx type of expressions, which may be possible but you
need to explicitly define that. You're better off doing something like
myString.charAt(0) == "5" as it should meet your needs quite easily.

If you are not using a premium license or are otherwise unable to use the
java methods you could also use a Menu Step, have two branches, one for "5"
and one for everything else" and throw a get digit string step under the 5
branch to collect the rest.

HTH
Tanner

On Fri, Dec 21, 2012 at 7:39 AM, Chrysostomos Christofi <
ch.christ...@logicom.net> wrote:

>  Hi Folks
>
> ** **
>
> I have created a script that will root the call base of caller number:
>
> I used get call contact info .Its working ok if I set only a specific
> number in the if section
>
> What I have to config in the callinginfo to match any number starting with
> 5 ? (something like 5!)
>
> ** **
>
> Attached is the script
>
> ** **
>
> I used 5.* but its not working
>
> ** **
>
> ** **
>
> *Regards*
>
> *Chrysostomos*
>
> ** **
>
> ** **
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Big UCCX worry

[Tanner Ezell]

Setup after call work timer (configured on the CSQ configuration page) to
give your user time after the call has ended. This will apply to everyone
who is taking calls from that queue.

On Wed, Dec 5, 2012 at 2:21 AM, sanity insanity <
networksanitytoinsan...@gmail.com> wrote:

> HI Guys,
>
> I am trying to write a UCCX script for the following...
>
> Trigger 24044000 called from PSTN or from internally to 4000, it should be
> directed to SC Phone 1 4101 or 4102 SC Phone 2 depending on longest idle
> time.
> Configure ip phone service for one button login for these agents
> Write another script which will transfer calls to available agent based on
> longest idle time. Phone 2 user has requested some time after ending a
> call. During this time, Phone 2 user should be marked NOT READY.
> User has to change status to READY manually before call can be directed
>
>
> Can someone help me with how to proceed? I know very little on scripting.
>
>
> -MJ
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
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Re: [OSL | CCIE_Voice] CCX issue

[Tanner Ezell]

You can if you feel it is worth your time. I doubt this will be quickly
fixed however. The workaround should get you up and running.

On Mon, Nov 12, 2012 at 10:49 AM, Dane Warner wrote:

> I'll give it a try. Should I be bugging Proctorlabs to get this fixed? No
> mention in any documentation about an error.
>
> Thanks,
>
> Sent from my iPhone
>
> On Nov 12, 2012, at 10:41 AM, "Tanner Ezell" 
> wrote:
>
> Dane,
>
> Regarding the IPCC extension field not showing up, this is likely an error
> with the lab environment. You can enable this manually by logging into the
> OS console (via SSH) and issuing the following command:
>
> *run sql update processconfig set paramvalue="T" **where paramname like
> '%nstalled%'*
> HTH,
> Tanner
>
> On Mon, Nov 12, 2012 at 10:32 AM, Dane Warner 
> wrote:
>
>> All,
>> I'm working on the 5-Lab workbooks (labs 1 and 2). CCX does not seem to
>> be integrated into CM correctly.
>> The rmjtapi user is not in CM, the rmcm subsystem will not start in CCX,
>> the End User page doesn't have the IPCC extension field, and 'IPCC Express
>> Installed' shows as False in Enterprise Parameters in CM.
>> I've created the rmjtapi user in CM and the rmcm subsystem starts, but no
>> IPCC extension field appears.
>> Has it happened to anyone else? Is it an embedded gotcha in the lab?
>>
>> Thanks
>>
>> Sent from my iPhone
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] CCX issue

[Tanner Ezell]

Dane,

Regarding the IPCC extension field not showing up, this is likely an error
with the lab environment. You can enable this manually by logging into the
OS console (via SSH) and issuing the following command:

*run sql update processconfig set paramvalue="T" **where paramname like
'%nstalled%'*
HTH,
Tanner

On Mon, Nov 12, 2012 at 10:32 AM, Dane Warner wrote:

> All,
> I'm working on the 5-Lab workbooks (labs 1 and 2). CCX does not seem to be
> integrated into CM correctly.
> The rmjtapi user is not in CM, the rmcm subsystem will not start in CCX,
> the End User page doesn't have the IPCC extension field, and 'IPCC Express
> Installed' shows as False in Enterprise Parameters in CM.
> I've created the rmjtapi user in CM and the rmcm subsystem starts, but no
> IPCC extension field appears.
> Has it happened to anyone else? Is it an embedded gotcha in the lab?
>
> Thanks
>
> Sent from my iPhone
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX question

[Tanner Ezell]

The quotations indicate a string, use them whenever you pass a string as a
value.

On Sun, Sep 23, 2012 at 8:59 PM, Randall Crumm  wrote:

> Hello,
> I have a question. What is the rule about using "" when configuring a
> value in a step?
>
> Sometimes I see words in the DSG with "" around them and I want to make
> sure I understand it.
> It seems to me there are used to configure something that is not a
> variable or is a reference back tho the UCCS server configuration.
>
> Thanks!
>
> Have a great day!
>
> Thanks,
> Randall
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
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www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

[Tanner Ezell]

I'm sorry, paramsvalue should be "T" not "F".

That should allow the IPCC Extension field to show up on the end user page.


Cisco Unified Communications Manager 8: Expert Administration Cookbook now 
available! http://amzn.to/GH4NdI 

Connect with me on LinkedIn! linkd.in/Imju6x

On May 11, 2012, at 8:25 AM, Tanner Ezell wrote:

> Are you saying the IPCC Extension field doesn't show on the End User page?
> 
> If so, ssh into the CUCM CLI and run the following:
> 
> run sql update processconfig set paramvalue="F" where paramname like 
> '%nstalled%'
> 
> That should fix it.
> 
> Tanner
> 
> Cisco Unified Communications Manager 8: Expert Administration Cookbook now 
> available! http://amzn.to/GH4NdI 
> 
> Connect with me on LinkedIn! linkd.in/Imju6x
> 
> On May 11, 2012, at 6:26 AM, Dan Quinlan wrote:
> 
>> All,
>>> 
>> I consistently have an issue with UCCX on ProctorLabs racks: regardless of 
>> what I do, I can NEVER get the pull-down for the Agent Extension to show in 
>> the UCM End User pages.  Everything else seems correct: the data sync is 
>> good, the jtapi and rmjtapi users are good, the cti ports are good, the CCX 
>> engine in good (yes I restarted), the CTI service has been restarted on the 
>> pub and sub, I can create an application and a trigger and the trigger 
>> creates fine, I can even call the trigger and get to the script.  I just 
>> can’t assign my users their agent dn, so I can’t assign resources, have 
>> agents login, etc.   I’m hope I’m missing something fundamental.  Any 
>> insight is greatly appreciated.
>> 
>> Note: I am using the IPExpert Five-Lab handbook configurations.
>> 
>> 
>> DQ
>> 
>> 
>> 
>> ___
>> For more information regarding industry leading CCIE Lab training, please 
>> visit www.ipexpert.com
>> 
>> Are you a CCNP or CCIE and looking for a job? Check out 
>> www.PlatinumPlacement.com
> 

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

[Tanner Ezell]

Are you saying the IPCC Extension field doesn't show on the End User page?

If so, ssh into the CUCM CLI and run the following:

run sql update processconfig set paramvalue="F" where paramname like 
'%nstalled%'

That should fix it.

Tanner

Cisco Unified Communications Manager 8: Expert Administration Cookbook now 
available! http://amzn.to/GH4NdI 

Connect with me on LinkedIn! linkd.in/Imju6x

On May 11, 2012, at 6:26 AM, Dan Quinlan wrote:

> All,
>> 
> I consistently have an issue with UCCX on ProctorLabs racks: regardless of 
> what I do, I can NEVER get the pull-down for the Agent Extension to show in 
> the UCM End User pages.  Everything else seems correct: the data sync is 
> good, the jtapi and rmjtapi users are good, the cti ports are good, the CCX 
> engine in good (yes I restarted), the CTI service has been restarted on the 
> pub and sub, I can create an application and a trigger and the trigger 
> creates fine, I can even call the trigger and get to the script.  I just 
> can’t assign my users their agent dn, so I can’t assign resources, have 
> agents login, etc.   I’m hope I’m missing something fundamental.  Any insight 
> is greatly appreciated.
> 
> Note: I am using the IPExpert Five-Lab handbook configurations.
> 
> 
> DQ
> 
> 
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] CCX NTP syncrhinization ??

[Tanner Ezell]

This is expected behavior. UCCX has no built in mechanisms for time zones
and will always use the system time. If you need your scripts to take into
consideration different time zones you will need to program that yourself
(which basically can come down to a few If statements and manually checking
the time). For instance:

Int hour = T[now].getHours() // I dont have a box in front of me but I
believe the function is called getHours
Int offset = -8

if ((hour + offset) >= 7) // 7 am
   do something
else if ...

It's ugly but it works. Depending on your skill level and comfort with
programming you can devise more elegant ways of handling this but this
should be the easiest to implement.

On Wed, Feb 2, 2011 at 10:43 AM, Roig Borrell, Francesc Xavier <
francesc.ro...@tecnocom.es> wrote:

>  Hi all,
>
>
>
> I am trying synchronize CCX with NTP. In System>Cisco Unified Callmanger,
> NTP (PUB 10.10.210.10).
>
> I think that the expected behavior should be that CCX gets the UTC from NTP
> and the timezone in W2003 acts as the offset.
>
> However, if I run a simple script with
>
>
>
> Set time=T[Now],
>
>
>
> In order to get the time that scripts take into consideration for steps
> like Time of Day, it always shows the time of the Operating System
>
>
>
> Is there anything wrong? How should be configured time synchronization for
> CCX ?
>
>
>
> Thanks in advance!
>
> Francesc
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Francesc Xavier Roig Borrell
>
> Network Senior Consultant
>
> Integración de Sistemas y Tecnología
>
> C/Santander, 49-51
>
> Barcelona 08020
>
> Tel. Fijo: (+34) 934965108 ext 64697
>
> Tel. Móvil / Fax: (+34) 647 32 21 55 (24697) / (+34) 934965161
>
> email: francesc.ro...@tecnocom.es
>
> http://www.tecnocom.es
>
>
>
> *Por favor, antes de imprimir este mensaje, asegúrate de que es necesario.
> Ayudemos a cuidar el medio ambiente*
>
> *Este mensaje puede contener información confidencial o privilegiada. Si
> le ha llegado por error, rogamos no haga uso del mismo, avise al remitente y
> bórrelo. **Consulte **aviso 
> legal
> *
> *This message may contain confidential or privileged information. If it
> has been sent to you in error, please do not use it, notify the sender of
> the error and delete it. **See **legal 
> notice
> *
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
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Re: [OSL | CCIE_Voice] UCCX CSQ

[Tanner Ezell]

Assign your user to the CSQs as a supervisor.

On Wed, Feb 2, 2011 at 8:14 AM, Tatiana Oliveira
 wrote:
> Hi,
>
> I´m unable to see the CSQ even on the agents and on the suppervisor desktop.
>
> Any one have any idea how can I see that queues ?
> tks
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>
___
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Re: [OSL | CCIE_Voice] RSVP reservation bandwidth

[Tanner Ezell]

Oh right, this is the RSVP thread. Sorry, too many things going on.

No, that wont show IP-to-IP calls. Assuming you have at least one
handset in front of you, hit the question mark button twice during the
call to get call statistics. That'll confirm codec.

On Thu, Jan 27, 2011 at 11:20 AM, Michael Luo  wrote:
> Are you sure we can use "show voice call status" to show a IP-to-IP call?  I
> doubt it.
>
> On Thu, Jan 27, 2011 at 1:17 PM, Tanner Ezell 
> wrote:
>>
>> My apologies, I missed that part of the email. 24k sounds correct for
>> G.729. Still, verify with the show voice call status command what
>> codec is being used.
>>
>> On Thu, Jan 27, 2011 at 11:07 AM, Michael Luo  wrote:
>> > Well if it was set to G.711, why reservation bandwidth would be 24k
>> > after
>> > the call was connected?  (see item B).
>> >
>> > Thanks!
>> > Michael
>> >
>> > On Thu, Jan 27, 2011 at 12:37 PM, Tanner Ezell 
>> > wrote:
>> >>
>> >> Well, most likely the region settings are set incorrectly and the call
>> >> is going across as G.711. Try issuing a "show voice call status" on
>> >> the gateway while the call is in progress to verify
>> >>
>> >> On Thu, Jan 27, 2011 at 8:00 AM, Michael Luo  wrote:
>> >> > I was doing IPexpert Vol 1 lab 10.1 - RSVP bandwidth reservation.
>> >> >
>> >> > I configured RSVP agent for HQ and BR1 routers.  Then I made test
>> >> > calls
>> >> > from
>> >> > HQ to BR1.  Per the region settings, it should use G.729 for the
>> >> > call.
>> >> >
>> >> > I use "show ip rsvp reservation" command while making the call.  I
>> >> > noticed
>> >> > that:
>> >> >
>> >> > A) When the call is in ringing state the reservation is 96k.  If I
>> >> > configure
>> >> > the reservation to be lower than 96k, the call got routed via AAR.
>> >> > B) When the call is in connected state, the reservation is 24k.
>> >> >
>> >> > I have question on item A above.  Per the proctor guide and CUCM
>> >> > SRND,
>> >> > item
>> >> > A should be 40k (for G.729) calls.  Why was it 96K in my lab?
>> >> >
>> >> > Thanks!
>> >> > Michael
>> >> >
>> >> > ___
>> >> > For more information regarding industry leading CCIE Lab training,
>> >> > please
>> >> > visit www.ipexpert.com
>> >> >
>> >> >
>> >
>> >
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] RSVP reservation bandwidth

[Tanner Ezell]

My apologies, I missed that part of the email. 24k sounds correct for
G.729. Still, verify with the show voice call status command what
codec is being used.

On Thu, Jan 27, 2011 at 11:07 AM, Michael Luo  wrote:
> Well if it was set to G.711, why reservation bandwidth would be 24k after
> the call was connected?  (see item B).
>
> Thanks!
> Michael
>
> On Thu, Jan 27, 2011 at 12:37 PM, Tanner Ezell 
> wrote:
>>
>> Well, most likely the region settings are set incorrectly and the call
>> is going across as G.711. Try issuing a "show voice call status" on
>> the gateway while the call is in progress to verify
>>
>> On Thu, Jan 27, 2011 at 8:00 AM, Michael Luo  wrote:
>> > I was doing IPexpert Vol 1 lab 10.1 - RSVP bandwidth reservation.
>> >
>> > I configured RSVP agent for HQ and BR1 routers.  Then I made test calls
>> > from
>> > HQ to BR1.  Per the region settings, it should use G.729 for the call.
>> >
>> > I use "show ip rsvp reservation" command while making the call.  I
>> > noticed
>> > that:
>> >
>> > A) When the call is in ringing state the reservation is 96k.  If I
>> > configure
>> > the reservation to be lower than 96k, the call got routed via AAR.
>> > B) When the call is in connected state, the reservation is 24k.
>> >
>> > I have question on item A above.  Per the proctor guide and CUCM SRND,
>> > item
>> > A should be 40k (for G.729) calls.  Why was it 96K in my lab?
>> >
>> > Thanks!
>> > Michael
>> >
>> > ___
>> > For more information regarding industry leading CCIE Lab training,
>> > please
>> > visit www.ipexpert.com
>> >
>> >
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] RSVP reservation bandwidth

[Tanner Ezell]

Well, most likely the region settings are set incorrectly and the call
is going across as G.711. Try issuing a "show voice call status" on
the gateway while the call is in progress to verify

On Thu, Jan 27, 2011 at 8:00 AM, Michael Luo  wrote:
> I was doing IPexpert Vol 1 lab 10.1 - RSVP bandwidth reservation.
>
> I configured RSVP agent for HQ and BR1 routers.  Then I made test calls from
> HQ to BR1.  Per the region settings, it should use G.729 for the call.
>
> I use "show ip rsvp reservation" command while making the call.  I noticed
> that:
>
> A) When the call is in ringing state the reservation is 96k.  If I configure
> the reservation to be lower than 96k, the call got routed via AAR.
> B) When the call is in connected state, the reservation is 24k.
>
> I have question on item A above.  Per the proctor guide and CUCM SRND, item
> A should be 40k (for G.729) calls.  Why was it 96K in my lab?
>
> Thanks!
> Michael
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX - Same scripts - different messages

[Tanner Ezell]

Make sure to refresh the script via Script Management then try again.

On Mon, Dec 27, 2010 at 1:56 AM, Shrini  wrote:

>  Hi,
>
> I took the icd script and saved it as icd_new.aef and icd_new1.aef
>
> I did not edit anything in icd_new.aef - When used this script, I get
> welcome and the I am sorry message (this I know how to fix)
>
> Problem:
>
> The second "icd_new1.aef" script I edited and used it - I am getting
> directly "I am sorry.."
>
> Both the scripts and their parameters are exactly same.
>
> Please anyone advice, why I get error when edit any script. There is a bug
> when we edit a script it get corrupted, that is for old version of UCX I
> think.
>
> Does any one have similar issue ? What is the solution for this?
>
> Thanks
> Shrini
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Introduction

[Tanner Ezell]

Was there supposed to be a question in there somewhere?

On Wed, Dec 22, 2010 at 7:46 AM, John Smith  wrote:
> HI Team,
> I am john smith located in UK.
> I am new to this forum. SO hello to all you guys.
> I have started preparation for ccie voice since last sixth month.
> Guys i would need your help and as far as i know this group is very helpful.
> So many of my friends are member of this group.
> I hope my query will be answered and i look to learn from this forum as
> well.
> Thanks once again guys.
> Rgds,
> John Smith
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Deleting and Creating VM Box on Unity 5.0

[Tanner Ezell]

You can delete the user (and not the mailbox) from Unity without
issue, you can then import/create new user and keep the old mailbox
and messages just fine.

On Fri, Dec 10, 2010 at 10:39 AM, Mark Padilla  wrote:
> Will Unity allow you to re add the mailbox, even if the account already
> resides on exchange? I thought you would get an error.
>
>> Date: Fri, 10 Dec 2010 10:35:33 -0800
>> Subject: Re: [OSL | CCIE_Voice] Deleting and Creating VM Box on Unity 5.0
>> From: tanner.ez...@gmail.com
>> To: clane...@hotmail.com
>> CC: ccie_voice@onlinestudylist.com
>>
>> You cannot delete the voice mail box and save the greeting. Messages
>> should be fine so long as the actual mailbox isn't deleted.
>>
>> On Fri, Dec 10, 2010 at 10:20 AM, Mark Padilla 
>> wrote:
>> > I was wondering if anyone knew of a way to delete and create and or move
>> > a
>> > users VM Box with saving the users VM and Greeting. Please let me know
>> > if
>> > anyone has a better way of moving this information other than deleting
>> > and
>> > having the user recreate evertyhing.
>> >
>> >> From: ccie_voice-requ...@onlinestudylist.com
>> >> Subject: CCIE_Voice Digest, Vol 58, Issue 32
>> >> To: ccie_voice@onlinestudylist.com
>> >> Date: Fri, 10 Dec 2010 12:00:03 -0500
>> >>
>> >> Send CCIE_Voice mailing list submissions to
>> >> ccie_voice@onlinestudylist.com
>> >>
>> >> To subscribe or unsubscribe via the World Wide Web, visit
>> >> http://onlinestudylist.com/mailman/listinfo/ccie_voice
>> >> or, via email, send a message with subject or body 'help' to
>> >> ccie_voice-requ...@onlinestudylist.com
>> >>
>> >> You can reach the person managing the list at
>> >> ccie_voice-ow...@onlinestudylist.com
>> >>
>> >> When replying, please edit your Subject line so it is more specific
>> >> than "Re: Contents of CCIE_Voice digest..."
>> >>
>> >>
>> >> Today's Topics:
>> >>
>> >> 1. CFUR and SRST - is there a bug? (Tam Nhu)
>> >> 2. Re: CFUR display For and By (Tam Nhu)
>> >> 3. UCCX and CCM Integration Issue (shafqut hamid)
>> >> 4. Re: UCCX and CCM Integration Issue (Prashant Patel)
>> >>
>> >>
>> >> --
>> >>
>> >> Message: 1
>> >> Date: Fri, 10 Dec 2010 09:11:47 -0600
>> >> From: Tam Nhu 
>> >> To: ccie_voice@onlinestudylist.com
>> >> Subject: [OSL | CCIE_Voice] CFUR and SRST - is there a bug?
>> >> Message-ID:
>> >> 
>> >> Content-Type: text/plain; charset="iso-8859-1"
>> >>
>> >> Hi Experts,
>> >>
>> >> Not sure if this subject has been posted before, but I could not find
>> >> it
>> >> in
>> >> this forum. Here is the problem I just discovered a couple days back
>> >> and
>> >> can be duplicated in many labs.
>> >>
>> >> I have configured CFUR to display the correct full E164 digits in FOR
>> >> and
>> >> BY
>> >> field; everything configured on CUCM, not the router. But when I
>> >> finished
>> >> my testing in SRST, and things are back to normal CUCM mode; I tested
>> >> it
>> >> again by shutdown the serial interface again to force it go back to
>> >> SRST
>> >> mode. Now, the FOR and BY field only display 4-digit, not full E164 as
>> >> on
>> >> the first test.
>> >>
>> >> I rebooted the router and went to SRST mode again, then everything is
>> >> working with FOR and BY as expected. I then performed the same step
>> >> above,
>> >> no shut to back to CUCM mode, then shut to go in SRST mode, now I
>> >> duplicated
>> >> the same issue with FOR and BY display only 4-digit.
>> >>
>> >> I duplicated this many times on my own lab and IPX vRack lab as well.
>> >> It
>> >> does not matter the remote gateway is MGCP or H323 (I did test both
>> >> with
>> >> the
>> >> same result). So looks like it is a bug to me and required to reboot
>> >> the
>> >> router every time after it went to SRST. I didn't know about this issue
>> >> since we always have a fresh vRack session, and I only tested SRST once
>> >> time, but not 2nd time on the same vrack session.
>> >>
>> >> Has anyone run into this before, and what is the bug ID if you have it?
>> >> Is
>> >> there another work-round to fix this?
>> >>
>> >> Thanks,
>> >> Tam.
>> >> -- next part --
>> >> An HTML attachment was scrubbed...
>> >> URL:
>> >>
>> >> 
>> >>
>> >> --
>> >>
>> >> Message: 2
>> >> Date: Fri, 10 Dec 2010 09:17:44 -0600
>> >> From: Tam Nhu 
>> >> To: ccie_voice@onlinestudylist.com
>> >> Subject: Re: [OSL | CCIE_Voice] CFUR display For and By
>> >> Message-ID:
>> >> 
>> >> Content-Type: text/plain; charset="iso-8859-1"
>> >>
>> >> Hi study2b,
>> >>
>> >> You can look at this thread and make it works.
>> >>
>> >>
>> >> http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg19418.html
>> >>
>> >>
>> >> I've just posted a thread related to this issue, so if you make it
>> >> works
>> >> and
>> >> run into the same problem, please let me know.
>> >>
>> >> Thanks,
>> >> TN.
>> >> -- next part --
>> >> An HTML attachment was scrubbed...
>> >> URL

Re: [OSL | CCIE_Voice] Deleting and Creating VM Box on Unity 5.0

[Tanner Ezell]

You cannot delete the voice mail box and save the greeting. Messages
should be fine so long as the actual mailbox isn't deleted.

On Fri, Dec 10, 2010 at 10:20 AM, Mark Padilla  wrote:
> I was wondering if anyone knew of a way to delete and create and or move a
> users VM Box with saving the users VM and Greeting. Please let me know if
> anyone has a better way of moving this information other than deleting and
> having the user recreate evertyhing.
>
>> From: ccie_voice-requ...@onlinestudylist.com
>> Subject: CCIE_Voice Digest, Vol 58, Issue 32
>> To: ccie_voice@onlinestudylist.com
>> Date: Fri, 10 Dec 2010 12:00:03 -0500
>>
>> Send CCIE_Voice mailing list submissions to
>> ccie_voice@onlinestudylist.com
>>
>> To subscribe or unsubscribe via the World Wide Web, visit
>> http://onlinestudylist.com/mailman/listinfo/ccie_voice
>> or, via email, send a message with subject or body 'help' to
>> ccie_voice-requ...@onlinestudylist.com
>>
>> You can reach the person managing the list at
>> ccie_voice-ow...@onlinestudylist.com
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of CCIE_Voice digest..."
>>
>>
>> Today's Topics:
>>
>> 1. CFUR and SRST - is there a bug? (Tam Nhu)
>> 2. Re: CFUR display For and By (Tam Nhu)
>> 3. UCCX and CCM Integration Issue (shafqut hamid)
>> 4. Re: UCCX and CCM Integration Issue (Prashant Patel)
>>
>>
>> --
>>
>> Message: 1
>> Date: Fri, 10 Dec 2010 09:11:47 -0600
>> From: Tam Nhu 
>> To: ccie_voice@onlinestudylist.com
>> Subject: [OSL | CCIE_Voice] CFUR and SRST - is there a bug?
>> Message-ID:
>> 
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> Hi Experts,
>>
>> Not sure if this subject has been posted before, but I could not find it
>> in
>> this forum. Here is the problem I just discovered a couple days back and
>> can be duplicated in many labs.
>>
>> I have configured CFUR to display the correct full E164 digits in FOR and
>> BY
>> field; everything configured on CUCM, not the router. But when I finished
>> my testing in SRST, and things are back to normal CUCM mode; I tested it
>> again by shutdown the serial interface again to force it go back to SRST
>> mode. Now, the FOR and BY field only display 4-digit, not full E164 as on
>> the first test.
>>
>> I rebooted the router and went to SRST mode again, then everything is
>> working with FOR and BY as expected. I then performed the same step above,
>> no shut to back to CUCM mode, then shut to go in SRST mode, now I
>> duplicated
>> the same issue with FOR and BY display only 4-digit.
>>
>> I duplicated this many times on my own lab and IPX vRack lab as well. It
>> does not matter the remote gateway is MGCP or H323 (I did test both with
>> the
>> same result). So looks like it is a bug to me and required to reboot the
>> router every time after it went to SRST. I didn't know about this issue
>> since we always have a fresh vRack session, and I only tested SRST once
>> time, but not 2nd time on the same vrack session.
>>
>> Has anyone run into this before, and what is the bug ID if you have it? Is
>> there another work-round to fix this?
>>
>> Thanks,
>> Tam.
>> -- next part --
>> An HTML attachment was scrubbed...
>> URL:
>> 
>>
>> --
>>
>> Message: 2
>> Date: Fri, 10 Dec 2010 09:17:44 -0600
>> From: Tam Nhu 
>> To: ccie_voice@onlinestudylist.com
>> Subject: Re: [OSL | CCIE_Voice] CFUR display For and By
>> Message-ID:
>> 
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> Hi study2b,
>>
>> You can look at this thread and make it works.
>>
>> http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg19418.html
>>
>>
>> I've just posted a thread related to this issue, so if you make it works
>> and
>> run into the same problem, please let me know.
>>
>> Thanks,
>> TN.
>> -- next part --
>> An HTML attachment was scrubbed...
>> URL:
>> 
>>
>> --
>>
>> Message: 3
>> Date: Fri, 10 Dec 2010 21:27:39 +0500
>> From: shafqut hamid 
>> To: ccie_voice@onlinestudylist.com
>> Subject: [OSL | CCIE_Voice] UCCX and CCM Integration Issue
>> Message-ID:
>> 
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> Hi,
>>
>> I have installed CCM 7.0 and UCCX 7.0 with all necessary configuration in
>> VMWare but i am unable to test very first auto attendant script. Whenever
>> i
>> dial number for CTI route point i receive busy tone, although i can see
>> both
>> CTI Route Point and CTI ports registered on CCM. Also on UCCX Control
>> Center
>> operational state is "in-service". I already checked the Partitions and
>> Calling Search space which is "None" in both cases. Can someone let me
>> know
>> what could be possible reason and how can i investigate the issue?
>>
>> Regards,
>>
>> Shamid
>> -- next part --
>> An HTML attachment was scrubbed...
>> URL:
>> 
>>
>> 

Re: [OSL | CCIE_Voice] SCCP to sip conversion

[Tanner Ezell]

Depends on a lot of factors. Phone upgrades aren't fast even on a LAN.

On Mon, Oct 11, 2010 at 12:41 AM, Pithog Oil  wrote:

> The last time i tried to convert a SCCP phone to SIP on CUCM using BAT
> migrate tool, it took forever, please how long does this process take when
> you do it.
>
> Could it be that i was doing something wrong.
>
> Pithog oil
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX get digit string

[Tanner Ezell]

They give you a prompt to play music with?

Weird.

On Thu, Sep 23, 2010 at 12:44 PM, bkvalent...@gmail.com
 wrote:
> No.  This is easier than you think.
>
> Use 2 menu steps.  The first is your prompt with the 0 out to AA.  Make the
> timeout 0 and the retries 0.
>
> The next step is a second menu.  Make it the same, but for the audio prompt,
> use the music file.  Still has 0 out to AA.  Still has 0 timeout and 0
> retries.
>
> HTH
>
> Brian
>
> - Reply message -
> From: "Tanner Ezell" 
> Date: Thu, Sep 23, 2010 3:24 pm
> Subject: [OSL | CCIE_Voice] UCCX get digit string
> To: "Stutz, Bernhard" 
> Cc: 
>
>
> Actually,
>
> I take that back. Putting the call on hold should prevent Get Digit
> String from working as desired. Ah well.
>
> On Thu, Sep 23, 2010 at 12:22 PM, Tanner Ezell 
> wrote:
>> Unless there is some context I am missing this is *not possible* with
>> UCCX.
>>
>> I suspect they expect you to play a menu step that is interruptible.
>>
>> Having a user enter digits during MoH is not possible.
>>
>> But..
>> now that I think about it, you could do the following:
>>
>> Queue:
>> Call Hold
>> Get Digit String( P[], timeout=30, digits=1 )
>>  - Success
>>   Call Unhold
>>   Redirect
>> Call Unhold
>> Prompt (Please continue to wait)
>> Go to Queue
>>
>> Hmm. Hot damn, sometimes I amaze myself..
>>
>> On Thu, Sep 23, 2010 at 12:13 PM, Stutz, Bernhard 
>> wrote:
>>> Hi,
>>>
>>> I am stucked with a question on UCCX:
>>>
>>> 
>>> ... At any time during the prompt or whilst music is being played the
>>> caller
>>> can press "0" to be routed to the UC AutoAttendant.
>>> 
>>>
>>> When i try to achieve this with "GetDigitString" the routine will wait
>>> for
>>> an input and not going further the script unless its timed out. when
>>> timed
>>> out i am not in that routine "GetDigitString" anymore to catch the caller
>>> input.
>>>
>>> How can this be solved? I see nothing what i can use at the "select
>>> resource" Routine.
>>>
>>> Anyone solved this? Any help on this is much appreciated.
>>>
>>> cheers,
>>> Bernhard
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX get digit string

[Tanner Ezell]

Actually,

I take that back. Putting the call on hold should prevent Get Digit
String from working as desired. Ah well.

On Thu, Sep 23, 2010 at 12:22 PM, Tanner Ezell  wrote:
> Unless there is some context I am missing this is *not possible* with UCCX.
>
> I suspect they expect you to play a menu step that is interruptible.
>
> Having a user enter digits during MoH is not possible.
>
> But..
> now that I think about it, you could do the following:
>
> Queue:
> Call Hold
> Get Digit String( P[], timeout=30, digits=1 )
>  - Success
>   Call Unhold
>   Redirect
> Call Unhold
> Prompt (Please continue to wait)
> Go to Queue
>
> Hmm. Hot damn, sometimes I amaze myself..
>
> On Thu, Sep 23, 2010 at 12:13 PM, Stutz, Bernhard  wrote:
>> Hi,
>>
>> I am stucked with a question on UCCX:
>>
>> 
>> ... At any time during the prompt or whilst music is being played the caller
>> can press "0" to be routed to the UC AutoAttendant.
>> 
>>
>> When i try to achieve this with "GetDigitString" the routine will wait for
>> an input and not going further the script unless its timed out. when timed
>> out i am not in that routine "GetDigitString" anymore to catch the caller
>> input.
>>
>> How can this be solved? I see nothing what i can use at the "select
>> resource" Routine.
>>
>> Anyone solved this? Any help on this is much appreciated.
>>
>> cheers,
>> Bernhard
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX get digit string

[Tanner Ezell]

Unless there is some context I am missing this is *not possible* with UCCX.

I suspect they expect you to play a menu step that is interruptible.

Having a user enter digits during MoH is not possible.

But..
now that I think about it, you could do the following:

Queue:
Call Hold
Get Digit String( P[], timeout=30, digits=1 )
 - Success
   Call Unhold
   Redirect
Call Unhold
Prompt (Please continue to wait)
Go to Queue

Hmm. Hot damn, sometimes I amaze myself..

On Thu, Sep 23, 2010 at 12:13 PM, Stutz, Bernhard  wrote:
> Hi,
>
> I am stucked with a question on UCCX:
>
> 
> ... At any time during the prompt or whilst music is being played the caller
> can press "0" to be routed to the UC AutoAttendant.
> 
>
> When i try to achieve this with "GetDigitString" the routine will wait for
> an input and not going further the script unless its timed out. when timed
> out i am not in that routine "GetDigitString" anymore to catch the caller
> input.
>
> How can this be solved? I see nothing what i can use at the "select
> resource" Routine.
>
> Anyone solved this? Any help on this is much appreciated.
>
> cheers,
> Bernhard
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] One button login - Phone service

[Tanner Ezell]

Glad you got it worked out.

Good labbin'.

On Wed, Sep 15, 2010 at 8:58 PM, KatGuru  wrote:

> There was a problem in my UCCX server (The status was PARTIAL_SERVICE). The
> problem was resolved after I reinstalled it.
>
> Thank you so much for for each and everyone who responded.
>
> --- On *Thu, 9/16/10, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" , ccie_voice@onlinestudylist.com
> Date: Thursday, September 16, 2010, 6:02 AM
>
>
> Give that a shot and let us know. Beyond that you may have a broken system.
>
> On Wed, Sep 15, 2010 at 2:47 PM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> No i didn't.
>
> --- On *Thu, 9/16/10, Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >* wrote:
>
>
> From: Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>
> Date: Thursday, September 16, 2010, 5:39 AM
>
>
> Curious.
>
> Have you tried logging in via CAD to verify at least that works?
>
> On Wed, Sep 15, 2010 at 2:18 PM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> Please find the attached. I'm running out of ideas and no clue.
>
>
> Thanks.
>
> --- On *Thu, 9/16/10, Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >* wrote:
>
>
> From: Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>
> Cc: "Amy Ryan" http://mc/compose?to=ar...@ipexpert.com>>,
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>
> Date: Thursday, September 16, 2010, 4:47 AM
>
>
> Just to verify,
>
> Have you set the Ext parameter to match the IPCC Extension field off the
> end user profile?
>
> On Wed, Sep 15, 2010 at 1:39 PM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> Yes I did. I reset the end user password few times. After that I reset
> phone, reset tftp but still the same. This is weird.
>
>
> --- On *Thu, 9/16/10, Amy Ryan 
> http://mc/compose?to=ar...@ipexpert.com>
> >* wrote:
>
>
> From: Amy Ryan http://mc/compose?to=ar...@ipexpert.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>,
> "Tanner Ezell" 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >
>
> Cc: 
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>
> Date: Thursday, September 16, 2010, 4:25 AM
>
>
> When you assigned the service to the phone, did you populate the correct
> credentials to match what was set in the End User?
>
>
>
> ---
> Amy Ryan – CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Wireless, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http://www.ipexpert.com/*>
>
>
>
> --
> *From: *KatGuru 
> *Date: *Wed, 15 Sep 2010 13:18:27 -0700 (PDT)
> *To: *Tanner Ezell 
> *Cc: *, Amy Ryan 
> *Subject: *Re: [OSL | CCIE_Voice] One button login - Phone service
>
> No luck.  I changed all the parameters with proper case. Actually i deleted
> the one  i had and recreate the new one. But this time it didn't even gave
> me an option to input the agent credentials after pressing the service
> button --> One button login. It gives me the below response
>
> "Either the agent ID or the password you entered is invalid". But i'm
> pretty sure the ID and password is correct.
>
> Do you guys think is it something to do with my IPC?  I don't have the
> access to physical phone today otherwise i should have been tested.
>
> Thanks.
>

Re: [OSL | CCIE_Voice] One button login - Phone service

[Tanner Ezell]

Give that a shot and let us know. Beyond that you may have a broken system.

On Wed, Sep 15, 2010 at 2:47 PM, KatGuru  wrote:

> No i didn't.
>
> --- On *Thu, 9/16/10, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" 
> Date: Thursday, September 16, 2010, 5:39 AM
>
>
> Curious.
>
> Have you tried logging in via CAD to verify at least that works?
>
> On Wed, Sep 15, 2010 at 2:18 PM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> Please find the attached. I'm running out of ideas and no clue.
>
>
> Thanks.
>
> --- On *Thu, 9/16/10, Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >* wrote:
>
>
> From: Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>
> Cc: "Amy Ryan" http://mc/compose?to=ar...@ipexpert.com>>,
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>
> Date: Thursday, September 16, 2010, 4:47 AM
>
>
> Just to verify,
>
> Have you set the Ext parameter to match the IPCC Extension field off the
> end user profile?
>
> On Wed, Sep 15, 2010 at 1:39 PM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> Yes I did. I reset the end user password few times. After that I reset
> phone, reset tftp but still the same. This is weird.
>
>
> --- On *Thu, 9/16/10, Amy Ryan 
> http://mc/compose?to=ar...@ipexpert.com>
> >* wrote:
>
>
> From: Amy Ryan http://mc/compose?to=ar...@ipexpert.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>,
> "Tanner Ezell" 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >
>
> Cc: 
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>
> Date: Thursday, September 16, 2010, 4:25 AM
>
>
> When you assigned the service to the phone, did you populate the correct
> credentials to match what was set in the End User?
>
>
>
> ---
> Amy Ryan – CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Wireless, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http://www.ipexpert.com/*>
>
>
>
> --
> *From: *KatGuru 
> *Date: *Wed, 15 Sep 2010 13:18:27 -0700 (PDT)
> *To: *Tanner Ezell 
> *Cc: *, Amy Ryan 
> *Subject: *Re: [OSL | CCIE_Voice] One button login - Phone service
>
> No luck.  I changed all the parameters with proper case. Actually i deleted
> the one  i had and recreate the new one. But this time it didn't even gave
> me an option to input the agent credentials after pressing the service
> button --> One button login. It gives me the below response
>
> "Either the agent ID or the password you entered is invalid". But i'm
> pretty sure the ID and password is correct.
>
> Do you guys think is it something to do with my IPC?  I don't have the
> access to physical phone today otherwise i should have been tested.
>
> Thanks.
>
> --- On *Thu, 9/16/10, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" 
> Cc: ccie_voice@onlinestudylist.com, "Amy Ryan" 
> Date: Thursday, September 16, 2010, 3:39 AM
>
> Right off the bat I see you have you have the parameters as Extn, ID, pwd.
> Extn should be Ext, pwd should be Pwd (case matters).
> Change those and let me know.
>
> On Wed, Sep 15, 2010 at 12:09 PM, KatGuru  /mc/compose?to=gkr2...@yahoo.com> > wrote:
>
> Please find the attached.
>
> Thanks.
>
> --- On *Thu, 9/16/10, Tanner Ezell  /mc/compose?to=tanner.ez...@gmail.com> >* wrote:
>
>
> From: Tanner Ezell  /mc/compose?to=tanner.ez...@gmail.com> >
> Subject: Re: [OSL

Re: [OSL | CCIE_Voice] One button login - Phone service

[Tanner Ezell]

Just to verify,

Have you set the Ext parameter to match the IPCC Extension field off the end
user profile?

On Wed, Sep 15, 2010 at 1:39 PM, KatGuru  wrote:

> Yes I did. I reset the end user password few times. After that I reset
> phone, reset tftp but still the same. This is weird.
>
>
> --- On *Thu, 9/16/10, Amy Ryan * wrote:
>
>
> From: Amy Ryan 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" , "Tanner Ezell" 
>
> Cc: ccie_voice@onlinestudylist.com
> Date: Thursday, September 16, 2010, 4:25 AM
>
>
> When you assigned the service to the phone, did you populate the correct
> credentials to match what was set in the End User?
>
>
>
> ---
> Amy Ryan – CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Wireless, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http://www.ipexpert.com/*>
>
>
>
> --
> *From: *KatGuru 
> *Date: *Wed, 15 Sep 2010 13:18:27 -0700 (PDT)
> *To: *Tanner Ezell 
> *Cc: *, Amy Ryan 
> *Subject: *Re: [OSL | CCIE_Voice] One button login - Phone service
>
> No luck.  I changed all the parameters with proper case. Actually i deleted
> the one  i had and recreate the new one. But this time it didn't even gave
> me an option to input the agent credentials after pressing the service
> button --> One button login. It gives me the below response
>
> "Either the agent ID or the password you entered is invalid". But i'm
> pretty sure the ID and password is correct.
>
> Do you guys think is it something to do with my IPC?  I don't have the
> access to physical phone today otherwise i should have been tested.
>
> Thanks.
>
> --- On *Thu, 9/16/10, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" 
> Cc: ccie_voice@onlinestudylist.com, "Amy Ryan" 
> Date: Thursday, September 16, 2010, 3:39 AM
>
> Right off the bat I see you have you have the parameters as Extn, ID, pwd.
> Extn should be Ext, pwd should be Pwd (case matters).
> Change those and let me know.
>
> On Wed, Sep 15, 2010 at 12:09 PM, KatGuru  /mc/compose?to=gkr2...@yahoo.com> > wrote:
>
> Please find the attached.
>
> Thanks.
>
> --- On *Thu, 9/16/10, Tanner Ezell  /mc/compose?to=tanner.ez...@gmail.com> >* wrote:
>
>
> From: Tanner Ezell  /mc/compose?to=tanner.ez...@gmail.com> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru"  >
> Cc: ccie_voice@onlinestudylist.com <
> /mc/compose?to=ccie_vo...@onlinestudylist.com> , "Amy Ryan" <
> ar...@ipexpert.com  >
> Date: Thursday, September 16, 2010, 2:17 AM
>
>
> Cool, ok. Would you mind including some screen shots of the configuration
> pages in UCM, so the phone services page, the configuration on the phone
> itself (or the udp, however its configured).
> On Wed, Sep 15, 2010 at 11:05 AM, KatGuru  http://mc/compose?to=gkr2...@yahoo.com> > wrote:
>
> This is what i got in the browser:
>
> This XML file does not appear to have any style information associated with
> it. The document tree is shown below.
>
> 
> Error
> Internal error: Invalid input.
> 
> -
> 
> OK
> Key:Services
> 1
> 
> 
>
> --- On *Thu, 9/16/10, Tanner Ezell  http://mc/compose?to=tanner.ez...@gmail.com> >* wrote:
>
>
> From: Tanner Ezell  http://mc/compose?to=tanner.ez...@gmail.com> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>
> >
> Cc: ccie_voice@onlinestudylist.com <
> http://mc/compose?to=ccie_vo...@onlinestudylist.com> , "Amy Ryan" <
> ar...@ipexpert.com <http://mc/compose?to=ar...@ipexpert.com> >
> Date: Thursday, September 16, 2010, 1:40 AM
>
>
> When you visit that URL does it return anything?
>
> On Wed, Sep 15, 2010 at 10:37 AM, KatGuru  http://mc/compose?to=gkr2...@yahoo.com> 

Re: [OSL | CCIE_Voice] One button login - Phone service

[Tanner Ezell]

Right off the bat I see you have you have the parameters as Extn, ID, pwd.
Extn should be Ext, pwd should be Pwd (case matters).

Change those and let me know.

On Wed, Sep 15, 2010 at 12:09 PM, KatGuru  wrote:

> Please find the attached.
>
> Thanks.
>
>
> --- On *Thu, 9/16/10, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" 
> Cc: ccie_voice@onlinestudylist.com, "Amy Ryan" 
> Date: Thursday, September 16, 2010, 2:17 AM
>
>
> Cool, ok. Would you mind including some screen shots of the configuration
> pages in UCM, so the phone services page, the configuration on the phone
> itself (or the udp, however its configured).
>
> On Wed, Sep 15, 2010 at 11:05 AM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> This is what i got in the browser:
>
> This XML file does not appear to have any style information associated with
> it. The document tree is shown below.
>
> 
> Error
> Internal error: Invalid input.
> 
> -
> 
> OK
> Key:Services
> 1
> 
> 
>
> --- On *Thu, 9/16/10, Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >* wrote:
>
>
> From: Tanner Ezell 
> http://mc/compose?to=tanner.ez...@gmail.com>
> >
>
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>
> Cc: 
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>,
> "Amy Ryan" http://mc/compose?to=ar...@ipexpert.com>>
> Date: Thursday, September 16, 2010, 1:40 AM
>
>
> When you visit that URL does it return anything?
>
> On Wed, Sep 15, 2010 at 10:37 AM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> Yes I did. I've Extn, ID and password.
>
> --- On *Thu, 9/16/10, Amy Ryan 
> http://mc/compose?to=ar...@ipexpert.com>
> >* wrote:
>
>
> From: Amy Ryan http://mc/compose?to=ar...@ipexpert.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>,
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>
> Date: Thursday, September 16, 2010, 12:55 AM
>
>
> When you added the service did you also add the parameters?
>
> ---
> Amy Ryan - CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Wireless, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http://www.ipexpert.com/*>
>
>
>
> --
> *From: *KatGuru 
> *Date: *Wed, 15 Sep 2010 09:01:46 -0700 (PDT)
> *To: *
> *Subject: *[OSL | CCIE_Voice] One button login - Phone service
>
> Folks, i need a help for this simple task (But not now)
>
> I'm configuring Phone Agent One button login and i got the error Internal
> error: Invalid input after i press the services-->One button login in IPC.
>  I checked the user, extn and password everything seems to be correct. I
> deleted the service, recreate, unsubscribe, subscribe but still no luck.
>
> *http://xxx.xxx.xxx.xx:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp
> *
> Please let me know if  i missed something.
>
> Thank you.
>
>
> --
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] One button login - Phone service

[Tanner Ezell]

Cool, ok. Would you mind including some screen shots of the configuration
pages in UCM, so the phone services page, the configuration on the phone
itself (or the udp, however its configured).

On Wed, Sep 15, 2010 at 11:05 AM, KatGuru  wrote:

> This is what i got in the browser:
>
> This XML file does not appear to have any style information associated with
> it. The document tree is shown below.
>
> 
> Error
> Internal error: Invalid input.
> 
> -
> 
> OK
> Key:Services
> 1
> 
> 
>
> --- On *Thu, 9/16/10, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
>
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" 
> Cc: ccie_voice@onlinestudylist.com, "Amy Ryan" 
> Date: Thursday, September 16, 2010, 1:40 AM
>
>
> When you visit that URL does it return anything?
>
> On Wed, Sep 15, 2010 at 10:37 AM, KatGuru 
> http://mc/compose?to=gkr2...@yahoo.com>
> > wrote:
>
> Yes I did. I've Extn, ID and password.
>
> --- On *Thu, 9/16/10, Amy Ryan 
> http://mc/compose?to=ar...@ipexpert.com>
> >* wrote:
>
>
> From: Amy Ryan http://mc/compose?to=ar...@ipexpert.com>
> >
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" http://mc/compose?to=gkr2...@yahoo.com>>,
> ccie_voice@onlinestudylist.com<http://mc/compose?to=ccie_vo...@onlinestudylist.com>
> Date: Thursday, September 16, 2010, 12:55 AM
>
>
> When you added the service did you also add the parameters?
>
> ---
> Amy Ryan - CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Wireless, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http://www.ipexpert.com/*>
>
>
>
> --
> *From: *KatGuru 
> *Date: *Wed, 15 Sep 2010 09:01:46 -0700 (PDT)
> *To: *
> *Subject: *[OSL | CCIE_Voice] One button login - Phone service
>
> Folks, i need a help for this simple task (But not now)
>
> I'm configuring Phone Agent One button login and i got the error Internal
> error: Invalid input after i press the services-->One button login in IPC.
>  I checked the user, extn and password everything seems to be correct. I
> deleted the service, recreate, unsubscribe, subscribe but still no luck.
>
> *http://xxx.xxx.xxx.xx:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp
> *
> Please let me know if  i missed something.
>
> Thank you.
>
>
> --
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] One button login - Phone service

[Tanner Ezell]

When you visit that URL does it return anything?

On Wed, Sep 15, 2010 at 10:37 AM, KatGuru  wrote:

> Yes I did. I've Extn, ID and password.
>
> --- On *Thu, 9/16/10, Amy Ryan * wrote:
>
>
> From: Amy Ryan 
> Subject: Re: [OSL | CCIE_Voice] One button login - Phone service
> To: "KatGuru" , ccie_voice@onlinestudylist.com
> Date: Thursday, September 16, 2010, 12:55 AM
>
>
> When you added the service did you also add the parameters?
>
> ---
> Amy Ryan – CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Wireless, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http://www.ipexpert.com/*>
>
>
>
> --
> *From: *KatGuru 
> *Date: *Wed, 15 Sep 2010 09:01:46 -0700 (PDT)
> *To: *
> *Subject: *[OSL | CCIE_Voice] One button login - Phone service
>
> Folks, i need a help for this simple task (But not now)
>
> I'm configuring Phone Agent One button login and i got the error Internal
> error: Invalid input after i press the services-->One button login in IPC.
>  I checked the user, extn and password everything seems to be correct. I
> deleted the service, recreate, unsubscribe, subscribe but still no luck.
>
> *http://xxx.xxx.xxx.xx:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp
> *
> Please let me know if  i missed something.
>
> Thank you.
>
>
> --
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Get Report Statistics step

[Tanner Ezell]

Check your CSQ/team/et al. name. Make sure it matches exactly.

On Thu, Aug 12, 2010 at 1:39 PM, Cristobal Priego
 wrote:
> Hello all,
>
> i have a question, on my script i want to check if an agent is logged in and
> then either send the call to the queue of voicemail, however when an agent
> is logged in. if i debug my script. the result of the get report statistics
> step is negative, -1 and the call always goes to vm
>
> could you please let me know what am i doing wrong
>
> thanks
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] RTMT for Dummies

[Tanner Ezell]

Agreed.

(should be 'tail' instead of rail)

On Fri, Aug 6, 2010 at 5:18 PM, Miron Kobelski  wrote:
> ssh to sub and issue:
> file rail activelog /cm/trace/ccm/sdi recent
>
> no quicker way :) no time for rtmt on exam.
>
> regards
> kobel
> --
> Sent from my mobile device.
>
> On Aug 6, 2010 11:08 PM, "ccielabrat"  wrote:
>
> Can anyone point me towards a good RTMT link that will give the basics of
> how to collect a trace from CUCM 7.x ?
> I'm looking into a GK related issue and what to see what messaging is
> happening on the CUCM side.
> I'm stumbling badly with RTMT.
> Any help  or links are greatly appreciated.
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] SNMP Master Agent on VMware

[Tanner Ezell]

To expand on that, you'll need a linux live cd.  Boot into it, chroot
into the UCM environment, set the root password (also enable root ssh
access for later) and run chkconfig snmpd off

On Thu, Aug 5, 2010 at 8:35 AM, Tanner Ezell  wrote:
> You can root your UCM and enable SNMP manually.
>
> On Thu, Aug 5, 2010 at 5:15 AM, Aman Chugh  wrote:
>> Yes, CUCM 8 supports Vmware for Production enviroments.
>>
>> HTH
>> Aman
>>
>> On Thu, Aug 5, 2010 at 2:21 PM, Ravindra Lakpriya 
>> wrote:
>>>
>>> Hi Aman,
>>>
>>> CUCM 8 doesnt have this SNMP issue ??
>>>
>>> Best Regards
>>>
>>> On Thu, Aug 5, 2010 at 10:27 AM, Aman Chugh  wrote:
>>> > You need atleast  version 8 to get SNMP going on Vmware. I had the same
>>> > issue in the lab with 7.
>>> >
>>> > HTH
>>> > Aman
>>> >
>>> > On Tue, Aug 3, 2010 at 4:35 AM, Jeff Cotter  wrote:
>>> >>
>>> >> Anybody know if there is a work around for this.  Trying to test some
>>> >> 3rd
>>> >> party apps on my Call Manager which is running on VMware Server and
>>> >> they
>>> >> need the SNMP Master Agent started.
>>> >>
>>> >>
>>> >>
>>> >> You'll notice that "SNMP Master Agent" service fails to start if CUCM
>>> >> was
>>> >> installed on VMWare
>>> >>
>>> >>
>>> >>
>>> >> ___
>>> >> For more information regarding industry leading CCIE Lab training,
>>> >> please
>>> >> visit www.ipexpert.com
>>> >>
>>> >
>>> >
>>> > ___
>>> > For more information regarding industry leading CCIE Lab training,
>>> > please
>>> > visit www.ipexpert.com
>>> >
>>> >
>>>
>>>
>>>
>>> --
>>> Ravindra Lakpriya
>>> +94 773 532 094
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] SNMP Master Agent on VMware

[Tanner Ezell]

You can root your UCM and enable SNMP manually.

On Thu, Aug 5, 2010 at 5:15 AM, Aman Chugh  wrote:
> Yes, CUCM 8 supports Vmware for Production enviroments.
>
> HTH
> Aman
>
> On Thu, Aug 5, 2010 at 2:21 PM, Ravindra Lakpriya 
> wrote:
>>
>> Hi Aman,
>>
>> CUCM 8 doesnt have this SNMP issue ??
>>
>> Best Regards
>>
>> On Thu, Aug 5, 2010 at 10:27 AM, Aman Chugh  wrote:
>> > You need atleast  version 8 to get SNMP going on Vmware. I had the same
>> > issue in the lab with 7.
>> >
>> > HTH
>> > Aman
>> >
>> > On Tue, Aug 3, 2010 at 4:35 AM, Jeff Cotter  wrote:
>> >>
>> >> Anybody know if there is a work around for this.  Trying to test some
>> >> 3rd
>> >> party apps on my Call Manager which is running on VMware Server and
>> >> they
>> >> need the SNMP Master Agent started.
>> >>
>> >>
>> >>
>> >> You'll notice that "SNMP Master Agent" service fails to start if CUCM
>> >> was
>> >> installed on VMWare
>> >>
>> >>
>> >>
>> >> ___
>> >> For more information regarding industry leading CCIE Lab training,
>> >> please
>> >> visit www.ipexpert.com
>> >>
>> >
>> >
>> > ___
>> > For more information regarding industry leading CCIE Lab training,
>> > please
>> > visit www.ipexpert.com
>> >
>> >
>>
>>
>>
>> --
>> Ravindra Lakpriya
>> +94 773 532 094
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

[OSL | CCIE_Voice] Study practices

[Tanner Ezell]

I'm curious to hear the opinions of those here in regards to how
you've gone about studying. What's worked? What hasn't? What would you
do differently? etc., etc.
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Voice Written Exam Topics Updated

[Tanner Ezell]

Ah damn. You mean I suffered through the crappy old exam for nothing? Oh
well :)

On Tue, Aug 3, 2010 at 10:37 AM, Jeff Garvas  wrote:

> *
> Just got this today...   as I'm sure many of you will/have:
>
> Now Available: Updated CCIE Voice Written Exam Topics*
> Cisco has updated the written exam portion of its popular CCIE Voice
> certification. The written exam topics for the CCIE Voice written exam are
> now available on the Cisco Learning Network. It certifies expert-level
> knowledge and skill of Voice-over-IP (VoIP) and unified communications
> solutions in large environments. The new CCIE Voice written exam is
> scheduled to be made available in October of 2010.
>
>
> https://learningnetwork.cisco.com/community/certifications/ccie_voice/written_exam?tab=overview
>
>  *Written Exam Refresh v3.0*
> Candidates who have  exams scheduled *October 12, 2010 or later* should
> prepare  using the CCIE Voice Written Exam v3.0 Topics 
> (blueprint)
> ,
>
> Candidates  *who have exams scheduled on or prior to October 11, 2010* should
> continue  using the existing CCIE  Voice Written Exam v2.0 
> Topics. Please
> view the Written Exam Study/Learn 
> tab
>  for
> more information on how to study and prepare for the  Written Exam
>
>
> On Fri, Jul 23, 2010 at 4:13 PM, Jeff Garvas  wrote:
>
>> It has not changed yet but it is slated to change.  I left my notes at
>> home but Ben Ng. said @ the techtorial that its slated to happen in what I
>> think was about three months from now.   So if you intend to take it before
>> September I would use the current written blue print.
>>
>> http://www.cisco.com/web/learning/le3/ccie/voice/wr_exam_blueprint.html
>>
>> The
>> official resource for the written right now is the Cisco Press Quick
>> Reference Sheets.  They're an adobe editions e-book and I like it quite a
>> bit.
>>
>>
>>
>> On Fri, Jul 23, 2010 at 12:50 PM, john D  wrote:
>>
>>> Hi all,
>>> Its time for me to do the recert for Voice written.
>>>
>>> Can you please what are the correct materials for
>>> the written exam.?
>>> I believe the written has changed since last year so i am not sure what
>>> is the
>>> best way to go now.
>>>
>>> Thanks in advance,
>>> John
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Converting SCCP phones to SIP

[Tanner Ezell]

did you run 'create profile' ?

On Sat, Jul 31, 2010 at 6:13 PM, ccielabrat  wrote:
> I'm running into a strange problem where an existing phone running sccp
> firmware will not register using SIP firmware.
> I've done the following
> - Delete the ephone config (sccp)
> - issue no create cnf (to delete the sccp cnf info)
> - Created voice register pool with the mac address of the phone.
> - Loaded the sip firmware on the router and made files available via
> tftp-server command.
> No matter what I do, the thing will NOT ask for the SIP firmware.
> I'm using 8.3.3 firmware for SCCP and SIP.
> Thanks in advance.
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX TTS Configuration

[Tanner Ezell]

Text To Speech (TTS) requires a third party server.

You're gluing sentences together using custom and system provided samples.

If you want to say "You're number 5 in queue" you'd have 3 prompts,
P[PromptBeginning.wav] ("You're number") + S[5.wav] + P[PromptEnd]
("in queue"), for instance.

On a side note, it's a bad idea to tell your caller what position they
are in queue.

Cheers
Tanner Ezell

On Mon, Jul 12, 2010 at 3:00 PM, Randall Saborio  wrote:
> If you are just passing one number on the variable, it should be fine.
> What do you have on that var?
>
> I found the other options. If you go to the expression editor, and go
> to Prompts tab, will give you the list of all of them.
> Hover the mouse over the different operators to get a description.
>
>
>
> On Mon, Jul 12, 2010 at 12:53 PM, CCIE Voice  wrote:
>> Thanks for the response Randall.  I just changed it to S[varName] and it now
>> says every letter in the sentence--getting closer.  So I could use it to
>> just say the queue position number, but I would have to have a prompt to
>> say, "You're queue position is" before saying it.  When you find those other
>> letters (P[], S[], etc), let me know, I'm interested in what you find out.
>> Thanks again!
>>
>>
>> -Original Message-
>> From: Randall Saborio [mailto:ill2...@gmail.com]
>> Sent: Monday, July 12, 2010 2:40 PM
>> To: CCIE VOICE
>> Cc: ipexpert
>> Subject: Re: [OSL | CCIE_Voice] UCCX TTS Configuration
>>
>> I believe with TTS Prompt, you must have a separate TTS server installed.
>>
>> The way I do it, is on the Expression, instead of doing like
>> P[varName], for playing a system or user prompt, you can use S, which
>> would spell out the contained value. Eg:   S[queuePosition]
>>
>> There are other letters that can be used to change the way the value
>> is played out, but I forget what they are. Will look for them to
>> refresh myself too.
>>
>> Then you just have to be sure to pass the number to the variable
>> queuePosition.
>>
>> HTH.
>>
>> On Mon, Jul 12, 2010 at 11:16 AM, CCIE VOICE 
>> wrote:
>>> Hi all,
>>> I am trying to figure out how to make UCCX say, "You are caller number X
>> in
>>> the queue".  I believe this is done with the "Create TTS Prompt" function
>>> within UCCX.  I then tried to play it with the "Play Prompt" function
>>> referencing the TTS variable.  The intended text shows up, however, the
>>> prompt will not play.  Is this the preferred method?  Anyone done this
>>> before?  See attached screenshot.
>>>
>>> Thanks!
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
>>
>>
>> --
>> Randall "da ill" Saborio
>> CCIE Voice Wannabe #10054675811
>> (Real number coming this July 2010)
>>
>>
>
>
>
> --
> Randall "da ill" Saborio
> CCIE Voice Wannabe #10054675811
> (Real number coming this July 2010)
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] RTMT on Mac

[Tanner Ezell]

Well, RTMT is just some [awful] java code, it can run on OS X.
Regarding the blog, give it a day or so, looks like it's just down for
maintenance.

On Fri, Jul 9, 2010 at 4:09 PM, Mark Holloway  wrote:
> I found an old thread about running RTMT on Mac but the blog that explained
> how to do it is down.  Anyone know of a way to run RTMT on Mac?
> The old blog link
> was http://www.ciscomonkey.net/2009/10/13/real-time-monitoring-tool-on-mac-os-x
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] NTP on UCCX

[Tanner Ezell]

Use the IP Address of your CUCM Publisher (as it runs an NTP server).

On Fri, Jun 11, 2010 at 6:28 AM, Pavan K  wrote:
> When configuring NTP on the UCCX server, i see two approaches when asked to
> configure NTP.
> Which way would you go ?
>
> - Configure NTP on the Windows OS (Using windows registry hack) (More
> Involved)
> - Configure NTP on the UCCX app itself during Integration. (Faster & Seems
> to work)
>    (Disadvantage : windows time does not seem to sync up since only app is
> synced)
>
> --
> - Pavan
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Configuring Agent E-Mail

[Tanner Ezell]

Off the top of my head..

In UCCX Platform

1. Add Email CSQ via App Admin
2. Add Skills to Email CSQ via App Admin
3. Setup SMTP and IMAP via CDA Web Interface
(ipaddress:6923/teamadmin/main.cda I believe)

In Exchange

4. Create Mailbox user, ie: UCCX_MailUser
5. Create distribution group, ie: sa...@cisco.com
6. Add Mailbox user as the sole member of the distribution group
created in step 5

In UCCX Platform (via CDA web interface)

7. Associate email of distribution group from step 5 to email csq from step 1
8. Fin-

Login to CAD, assuming agent has the skills associated to the email
csq 2 new buttons will become available, email ready/not ready

That's about it. I'll have a full write up on my website soon
(work+travel pending) including some addition troubleshooting steps
you're likely to encounter.


On Tue, Jun 8, 2010 at 9:26 AM, Cristobal Priego
 wrote:
>
> hello all,
>
> I was wondering if you have ever configured Agent E-mail in uccx 7.0(1) with
> premium
>
> I need to configure agent e-mail, however Cisco documentation isn't very
> good and i was wondering if maybe some of you guys have actually done it.
> and could point me on the right direction
>
> thank you
>
> have a great day
>
> Cristobal
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] No More OEQs on R&S and Voice Lab Exams

[Tanner Ezell]

This is quite unfortunate.

On Thu, May 6, 2010 at 11:53 AM, Marko Milivojevic  wrote:
> Hello everyone,
>
> Yes, this is correct. Open Ended Questions are NO MORE starting
> Monday. These are good news - not that they are such a huge problem,
> but because you DO get 30 more minutes for stuff that matters!
>
> --
> Marko Milivojevic - CCIE #18427
> Senior Technical Instructor - IPexpert
>
> YES! We include 400 hours of REAL rack
> time with our Blended Learning Solution!
>
> Mailto: mar...@ipexpert.com
> Telephone: +1.810.326.1444
> Fax: +1.810.454.0130
> Web: http://www.ipexpert.com/
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Installing UCCX

[Tanner Ezell]

It's important to note that you need to run the reg patch prior to
installing UCCX. You may need to run it after installation. Also, just
checked through the thread and it doesn't mention the following:

You must change references from C:\WINNT *after* UCCX is installed to
C:\WINDOWS else you will encounter problems.

Open up regedit, hit control+f and search for C:\WINNT and change
them. Make sure to change all references.

On Mon, May 3, 2010 at 12:48 PM, Cristobal Priego
 wrote:
> thank you
>
> 2010/5/3 Tanner Ezell 
>>
>> http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg15380.html
>>
>> The registry is attached to the thread as well.
>>
>> On Mon, May 3, 2010 at 12:42 PM, Cristobal Priego
>>  wrote:
>> > yes i indeed look for the thread and i found it, i think you posted a
>> > link
>> > to your blog that is in construction
>> >
>> > that's why i decided to send this e-mail
>> >
>> > 2010/5/3 Tanner Ezell 
>> >>
>> >> We've been over this before, search the archives. I'm sure you'll find
>> >> the last thread you started on this matter, or threads started by
>> >> others. In any case, it's out there, just google :)
>> >>
>> >> On Mon, May 3, 2010 at 12:36 PM, Cristobal Priego
>> >>  wrote:
>> >> > Hello all,
>> >> >
>> >> > I was wondering if you know how to install UCCX using a standard
>> >> > win2k3
>> >> > ? I
>> >> > lost my cisco media and i want to install it for my lab but it
>> >> > doesn't
>> >> > work
>> >> >
>> >> > please le tme know if you know how to install it using a standars
>> >> > windows
>> >> > 2k3 server
>> >> >
>> >> > thank you
>> >> >
>> >> > ___
>> >> > For more information regarding industry leading CCIE Lab training,
>> >> > please
>> >> > visit www.ipexpert.com
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Cheers,
>> >>
>> >> Tanner Ezell
>> >
>> >
>>
>>
>>
>> --
>> Cheers,
>>
>> Tanner Ezell
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Installing UCCX

[Tanner Ezell]

http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg15380.html

The registry is attached to the thread as well.

On Mon, May 3, 2010 at 12:42 PM, Cristobal Priego
 wrote:
> yes i indeed look for the thread and i found it, i think you posted a link
> to your blog that is in construction
>
> that's why i decided to send this e-mail
>
> 2010/5/3 Tanner Ezell 
>>
>> We've been over this before, search the archives. I'm sure you'll find
>> the last thread you started on this matter, or threads started by
>> others. In any case, it's out there, just google :)
>>
>> On Mon, May 3, 2010 at 12:36 PM, Cristobal Priego
>>  wrote:
>> > Hello all,
>> >
>> > I was wondering if you know how to install UCCX using a standard win2k3
>> > ? I
>> > lost my cisco media and i want to install it for my lab but it doesn't
>> > work
>> >
>> > please le tme know if you know how to install it using a standars
>> > windows
>> > 2k3 server
>> >
>> > thank you
>> >
>> > _______
>> > For more information regarding industry leading CCIE Lab training,
>> > please
>> > visit www.ipexpert.com
>> >
>> >
>>
>>
>>
>> --
>> Cheers,
>>
>> Tanner Ezell
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Installing UCCX

[Tanner Ezell]

We've been over this before, search the archives. I'm sure you'll find
the last thread you started on this matter, or threads started by
others. In any case, it's out there, just google :)

On Mon, May 3, 2010 at 12:36 PM, Cristobal Priego
 wrote:
> Hello all,
>
> I was wondering if you know how to install UCCX using a standard win2k3 ? I
> lost my cisco media and i want to install it for my lab but it doesn't work
>
> please le tme know if you know how to install it using a standars windows
> 2k3 server
>
> thank you
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCM Personal Directory Error ( SOLVED)

[Tanner Ezell]

Yup, never, ever, use hostnames. In fact, disable DNS entirely on the UCM.
It's very rare to have a need to use DNS in a UC environment.

On Thu, Apr 29, 2010 at 3:26 PM, vccie2010  wrote:

> Jeff,
>
> Glad to know that. I took that you had changed that one already since I
> ALWAYS change Server name to IP address as first step [?] as with hostname
> it causes lots of issues...
>  On Thu, Apr 29, 2010 at 12:19 PM, Jeff Cotter  wrote:
>
>>  Had to change the name of server to IP Address under System>>Server and
>> restart CallManager. J
>>
>>
>>
>> *From:* vccie2010 [mailto:vccie2...@gmail.com]
>> *Sent:* Thursday, April 29, 2010 11:14 AM
>> *To:* Jeff Cotter
>> *Cc:* ccie_voice@onlinestudylist.com
>> *Subject:* Re: [OSL | CCIE_Voice] UCM Personal Directory Error
>>
>>
>>
>> I will make sure that all the services are up and I am sure you have tried
>> restarted the server too :)
>>
>>
>>
>> I will try to reproduce on my lab tonight...
>>
>>
>>
>> IPX team are you aware of this issue pls ?
>>
>> On Thu, Apr 29, 2010 at 10:56 AM, Jeff Cotter  wrote:
>>
>> Thanks, but no luck…. same problem after restarting Tomcat Service.
>>
>>
>>
>> *From:* vccie2010 [mailto:vccie2...@gmail.com]
>> *Sent:* Thursday, April 29, 2010 10:54 AM
>>
>>
>> *To:* Jeff Cotter
>> *Cc:* ccie_voice@onlinestudylist.com
>> *Subject:* Re: [OSL | CCIE_Voice] UCM Personal Directory Error
>>
>>
>>
>> try restarting Cisco Tomcat service
>>
>> On Thu, Apr 29, 2010 at 10:38 AM, Jeff Cotter  wrote:
>>
>> Thanks, I did read that but does not help.
>>
>>
>>
>> *From:* vccie2010 [mailto:vccie2...@gmail.com]
>> *Sent:* Thursday, April 29, 2010 10:36 AM
>> *To:* Jeff Cotter
>> *Cc:* ccie_voice@onlinestudylist.com
>> *Subject:* Re: [OSL | CCIE_Voice] UCM Personal Directory Error
>>
>>
>>
>> Try this out...might be helpful
>>
>>
>>
>>
>> http://docs.google.com/viewer?a=v&q=cache:tOqpVoOf8BUJ:www.ciscocertified.info/application/pdf/paws/109369/fix_issucorp.pdf+error+contact+system+administrator+cisco+cucm+personal+directory&hl=en&gl=us&pid=bl&srcid=ADGEEShqjNZGHmBt9hSwKO_HCeLklQZy6pPZALq1fZkTSsZNtw5H72r6eNU9lGBvuC-Y75srZ_TM9suBH4T1R7XFX9iWn6GDNZZn6eMIVdIFnIY7VAb3BOuIpSRNYF4YeAxx774MyES9&sig=AHIEtbREtLDh9h3R-koPVhTUQxA0py0axg
>>
>> On Thu, Apr 29, 2010 at 10:05 AM, Jeff Cotter  wrote:
>>
>> I get an “error contact system administrator” when I select Directories
>> button than  Personal Directory or Corporate Directory for that matter.  (no
>> ldap synchronization in place.  Users have been added locally in UCM)
>>
>>
>>
>> I have the URL from PUB to  IP address  for all services under Enterprise
>> Parameters, the phone service for personal directory is the default setting
>> and is enabled.
>>
>>
>>
>> Phones are 7965s
>>
>>
>>
>> I can access the user web page and edit the PAB but can’t access from
>> Phone.  Looking for some direction on troubleshooting this.
>>
>>
>>
>>
>>
>> Thanks
>>
>>
>>
>> Jeff
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>>
>>
>>
>>
>>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Cheers,

Tanner Ezell
<<349.gif>>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor

[Tanner Ezell]

That's a version related error. Are you using the CRS editor as downloaded
directly from the server?

On Thu, Apr 29, 2010 at 2:57 PM, vccie2010  wrote:

>
>
> And I am getting this error (attached) now opening the IPX .aef file for
> "Vol2Lab10-solution.aef" seems like what you said Tanner [?]
>
>
> On Thu, Apr 29, 2010 at 11:45 AM, Tanner Ezell wrote:
>
>> I bet you love Java even more.. ugh. Sadly there is no way around that
>> requirement for the CRS Editor.
>>
>> For the curious:
>>
>> UCCX Scripts are simply serialized java code that is fed into the
>> platform, deserialized and executed. This is annoying for a couple
>> reasons, one, it requires that you have the *exact* version of java
>> installed with CRS editor that is used by the platform, and it's java,
>> so it's a huge pain the ass the rest of the time.
>>
>> *dreams of the day when there will be an OS X compatible CRS Editor*
>>
>> On Thu, Apr 29, 2010 at 2:40 PM, vccie2010  wrote:
>> > yes plsI just un-installed and installed back again. Login as admin
>> and
>> > pass c1sc0123
>> >
>> > it works now :) I LOVE Windows...
>> >
>> >
>> >
>> > On Thu, Apr 29, 2010 at 11:29 AM, Tanner Ezell 
>> > wrote:
>> >>
>> >> In no situation should you not be able to login anonymously, is the
>> >> software installed locally? Check the logs.
>> >>
>> >>
>> >> On Thu, Apr 29, 2010 at 2:22 PM, Berry, Matthew J.
>> >>  wrote:
>> >> > If using PL, did you try admin and c1sc0123?
>> >> >
>> >> >
>> >> >
>> >> > From: vccie2010 [mailto:vccie2...@gmail.com]
>> >> > Sent: Thursday, April 29, 2010 1:20 PM
>> >> > To: Berry, Matthew J.
>> >> > Cc: ccie_voice@onlinestudylist.com
>> >> > Subject: Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS
>> editor
>> >> >
>> >> >
>> >> >
>> >> > no luck tired with AppAdmin and Annonymous
>> >> >
>> >> > On Thu, Apr 29, 2010 at 11:02 AM, Berry, Matthew J.
>> >> >  wrote:
>> >> >
>> >> > Jeff –
>> >> >
>> >> >
>> >> >
>> >> > Use the username and password that is used to login to AppAdmin.  Pay
>> >> > attention!  The login is case-sensitive.  If AppAdam/CUCM sees your
>> >> > login ID
>> >> > as JCotter, you better enter it exactly (jcotter will not work).
>> >> >
>> >> >
>> >> >
>> >> > There should be a button on the login screen to login anonymously.
>> >> > Really
>> >> > the only different is that you won’t be able to load repository
>> scripts
>> >> > from
>> >> > the Editor and reactive debugging won’t work.
>> >> >
>> >> >
>> >> >
>> >> > Let me know how it goes.
>> >> >
>> >> >
>> >> >
>> >> > From: ccie_voice-boun...@onlinestudylist.com
>> >> > [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of
>> vccie2010
>> >> > Sent: Thursday, April 29, 2010 12:57 PM
>> >> > To: ccie_voice@onlinestudylist.com
>> >> > Subject: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>> >> >
>> >> >
>> >> >
>> >> > I am trying to open .aef file on CRS edittor, when I open the file,
>> CRS
>> >> > Editor prompts for user name, pass and IP for server. I tried with
>> >> > annonymous and other regular usrname but no luck.am I missing
>> >> > somehing
>> >> > hereI remeber I was able to login offline on CRS editor with u/p
>> -
>> >> > annonymous/ annonymous on UCCX 4.0
>> >> >
>> >> >
>> >> >
>> >> > thx for your help
>> >> >
>> >> >
>> >> >
>> >> > ___
>> >> > For more information regarding industry leading CCIE Lab training,
>> >> > please
>> >> > visit www.ipexpert.com
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Cheers,
>> >>
>> >> Tanner Ezell
>> >
>> >
>>
>>
>>
>> --
>> Cheers,
>>
>> Tanner Ezell
>>
>
>


-- 
Cheers,

Tanner Ezell
<<330.gif>>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor

[Tanner Ezell]

Yes, that is what I was suggesting. At no point should you not be able
to login anonymously (locally). Unless of course, the software is
crap.

On Thu, Apr 29, 2010 at 2:35 PM, Matthew Berry  wrote:
> Tanner -
>
> You're allowed to launch the CRS Editor in anonymous mode.  I think what
> Jeff is trying to do is login to that app for the purpose of reactive
> debugging.
>
> Matthew Berry
>
> A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Voice Written
>
>
>
> Vitals:
>
> GVoice: +1.612.424.5044
>
> Gmail: ciscovoiceg...@gmail.com
>
> Skype: ciscovoiceguru
>
> Twitter: ciscovoiceguru
>
>
>
> Cert Stats:
>
> Cisco Cert Journey Began: Jan 1, 2009
>
> 1st Lab Attempt: Aug 16, 2010
>
> On 4/29/2010 1:29 PM, Tanner Ezell wrote:
>
> In no situation should you not be able to login anonymously, is the
> software installed locally? Check the logs.
>
>
> On Thu, Apr 29, 2010 at 2:22 PM, Berry, Matthew J.
>  wrote:
>
>
> If using PL, did you try admin and c1sc0123?
>
>
>
> From: vccie2010 [mailto:vccie2...@gmail.com]
> Sent: Thursday, April 29, 2010 1:20 PM
> To: Berry, Matthew J.
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>
>
>
> no luck tired with AppAdmin and Annonymous
>
> On Thu, Apr 29, 2010 at 11:02 AM, Berry, Matthew J.
>  wrote:
>
> Jeff –
>
>
>
> Use the username and password that is used to login to AppAdmin.  Pay
> attention!  The login is case-sensitive.  If AppAdam/CUCM sees your login ID
> as JCotter, you better enter it exactly (jcotter will not work).
>
>
>
> There should be a button on the login screen to login anonymously.  Really
> the only different is that you won’t be able to load repository scripts from
> the Editor and reactive debugging won’t work.
>
>
>
> Let me know how it goes.
>
>
>
> From: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of vccie2010
> Sent: Thursday, April 29, 2010 12:57 PM
> To: ccie_voice@onlinestudylist.com
> Subject: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>
>
>
> I am trying to open .aef file on CRS edittor, when I open the file, CRS
> Editor prompts for user name, pass and IP for server. I tried with
> annonymous and other regular usrname but no luck.am I missing somehing
> hereI remeber I was able to login offline on CRS editor with u/p -
> annonymous/ annonymous on UCCX 4.0
>
>
>
> thx for your help
>
>
>
> _______
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor

[Tanner Ezell]

I bet you love Java even more.. ugh. Sadly there is no way around that
requirement for the CRS Editor.

For the curious:

UCCX Scripts are simply serialized java code that is fed into the
platform, deserialized and executed. This is annoying for a couple
reasons, one, it requires that you have the *exact* version of java
installed with CRS editor that is used by the platform, and it's java,
so it's a huge pain the ass the rest of the time.

*dreams of the day when there will be an OS X compatible CRS Editor*

On Thu, Apr 29, 2010 at 2:40 PM, vccie2010  wrote:
> yes plsI just un-installed and installed back again. Login as admin and
> pass c1sc0123
>
> it works now :) I LOVE Windows...
>
>
>
> On Thu, Apr 29, 2010 at 11:29 AM, Tanner Ezell 
> wrote:
>>
>> In no situation should you not be able to login anonymously, is the
>> software installed locally? Check the logs.
>>
>>
>> On Thu, Apr 29, 2010 at 2:22 PM, Berry, Matthew J.
>>  wrote:
>> > If using PL, did you try admin and c1sc0123?
>> >
>> >
>> >
>> > From: vccie2010 [mailto:vccie2...@gmail.com]
>> > Sent: Thursday, April 29, 2010 1:20 PM
>> > To: Berry, Matthew J.
>> > Cc: ccie_voice@onlinestudylist.com
>> > Subject: Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>> >
>> >
>> >
>> > no luck tired with AppAdmin and Annonymous
>> >
>> > On Thu, Apr 29, 2010 at 11:02 AM, Berry, Matthew J.
>> >  wrote:
>> >
>> > Jeff –
>> >
>> >
>> >
>> > Use the username and password that is used to login to AppAdmin.  Pay
>> > attention!  The login is case-sensitive.  If AppAdam/CUCM sees your
>> > login ID
>> > as JCotter, you better enter it exactly (jcotter will not work).
>> >
>> >
>> >
>> > There should be a button on the login screen to login anonymously.
>> > Really
>> > the only different is that you won’t be able to load repository scripts
>> > from
>> > the Editor and reactive debugging won’t work.
>> >
>> >
>> >
>> > Let me know how it goes.
>> >
>> >
>> >
>> > From: ccie_voice-boun...@onlinestudylist.com
>> > [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of vccie2010
>> > Sent: Thursday, April 29, 2010 12:57 PM
>> > To: ccie_voice@onlinestudylist.com
>> > Subject: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>> >
>> >
>> >
>> > I am trying to open .aef file on CRS edittor, when I open the file, CRS
>> > Editor prompts for user name, pass and IP for server. I tried with
>> > annonymous and other regular usrname but no luck.am I missing
>> > somehing
>> > hereI remeber I was able to login offline on CRS editor with u/p -
>> > annonymous/ annonymous on UCCX 4.0
>> >
>> >
>> >
>> > thx for your help
>> >
>> >
>> >
>> > ___
>> > For more information regarding industry leading CCIE Lab training,
>> > please
>> > visit www.ipexpert.com
>> >
>> >
>>
>>
>>
>> --
>> Cheers,
>>
>> Tanner Ezell
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor

[Tanner Ezell]

In no situation should you not be able to login anonymously, is the
software installed locally? Check the logs.


On Thu, Apr 29, 2010 at 2:22 PM, Berry, Matthew J.
 wrote:
> If using PL, did you try admin and c1sc0123?
>
>
>
> From: vccie2010 [mailto:vccie2...@gmail.com]
> Sent: Thursday, April 29, 2010 1:20 PM
> To: Berry, Matthew J.
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>
>
>
> no luck tired with AppAdmin and Annonymous
>
> On Thu, Apr 29, 2010 at 11:02 AM, Berry, Matthew J.
>  wrote:
>
> Jeff –
>
>
>
> Use the username and password that is used to login to AppAdmin.  Pay
> attention!  The login is case-sensitive.  If AppAdam/CUCM sees your login ID
> as JCotter, you better enter it exactly (jcotter will not work).
>
>
>
> There should be a button on the login screen to login anonymously.  Really
> the only different is that you won’t be able to load repository scripts from
> the Editor and reactive debugging won’t work.
>
>
>
> Let me know how it goes.
>
>
>
> From: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of vccie2010
> Sent: Thursday, April 29, 2010 12:57 PM
> To: ccie_voice@onlinestudylist.com
> Subject: [OSL | CCIE_Voice] Unable to open .aef file on CRS editor
>
>
>
> I am trying to open .aef file on CRS edittor, when I open the file, CRS
> Editor prompts for user name, pass and IP for server. I tried with
> annonymous and other regular usrname but no luck.am I missing somehing
> hereI remeber I was able to login offline on CRS editor with u/p -
> annonymous/ annonymous on UCCX 4.0
>
>
>
> thx for your help
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] IPX - please help.....Trying to donwload my config files and getting error "An Error has occured while processing your request"

[Tanner Ezell]

I ran into this the other day and emailed support, they said the file
expired. After emailing, magically a new category at the top of the
downloads page appeared and I could download the configs again. Just
send an email and you should be set.

On Thu, Apr 29, 2010 at 7:19 AM, Wayne Lawson  wrote:
> I'll have our support team take a look at this.
> Regards,
> Wayne A. Lawson II - CCIE #5244 (R&S)
> Founder, President & CEO - IPexpert, Inc., Proctor Labs, Inc. & Platinum
> Solutions Group, LLC.
> Mailto: wlaw...@ipexpert.com
> Telephone: +1.810.334.1564
> eFax: +1.810.454.0130
> ::Message sent from iPhone::
> IPexpert & Proctor Labs are premier providers of Self-Study Workbooks, Video
> on Demand, Audio Tools, Online Hardware Rental and Classroom Training for
> the Cisco CCIE (R&S, Voice, Security & Service Provider) certification(s)
> with training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities and our public website at www.ipexpert.com or
> www.proctorlabs.com.
> Platinum Solutions Group (PSG) provides high-end consulting services with a
> primary emphasis on Cisco's Data Center Solutions, Service Provider
> Solutions, Unified Communications and Security-enabled infrastructures. Be
> sure to visit www.platinumsolutionsgroup.com.
> On Apr 29, 2010, at 6:39 AM, Dew Swen  wrote:
>
> Same with me.
>
>
> --
>
> Dew Swen
> CCVP, CCNP
>
>
> 29.04.2010 08:27, vccie2010 yazmış:
>
> CCIE Voice Version 6 (CCIE v3 BP) Volume 1, Configs and Diagrams
>
> CCIE Voice: BLS Volume 1, Config Files, v6
>
>
>
> "An Error has occured while processing your request"
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Integration with CUCME

[Tanner Ezell]

Also I should clarify, that is under 'telephony-service'.

On Thu, Apr 22, 2010 at 8:38 AM, Tanner Ezell  wrote:
> It's been forever since I've done anything with CM+UCCX but I believe its:
>
> xml user  password  privilege-level 15
>
>
> On Thu, Apr 22, 2010 at 6:51 AM, Matthew Berry  
> wrote:
>> Does anyone know where I would create the AXL user in CUCME for an
>> integration with UCCX?
>>
>> I'm guessing that it would be a typical username: "username axl-user
>> password IamTired"?
>>
>> --
>>
>> Matthew Berry
>>
>> A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Voice Written
>>
>>
>>
>> Vitals:
>>
>> GVoice: +1.612.424.5044
>>
>> Gmail: ciscovoiceg...@gmail.com
>>
>> Skype: ciscovoiceguru
>>
>> Twitter: ciscovoiceguru
>>
>>
>>
>> Cert Stats:
>>
>> Cisco Cert Journey Began: Jan 1, 2009
>>
>> 1st Lab Attempt: Aug 16, 2010
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Integration with CUCME

[Tanner Ezell]

err, s/CM/CME

On Thu, Apr 22, 2010 at 8:38 AM, Tanner Ezell  wrote:
> It's been forever since I've done anything with CM+UCCX but I believe its:
>
> xml user  password  privilege-level 15
>
>
> On Thu, Apr 22, 2010 at 6:51 AM, Matthew Berry  
> wrote:
>> Does anyone know where I would create the AXL user in CUCME for an
>> integration with UCCX?
>>
>> I'm guessing that it would be a typical username: "username axl-user
>> password IamTired"?
>>
>> --
>>
>> Matthew Berry
>>
>> A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Voice Written
>>
>>
>>
>> Vitals:
>>
>> GVoice: +1.612.424.5044
>>
>> Gmail: ciscovoiceg...@gmail.com
>>
>> Skype: ciscovoiceguru
>>
>> Twitter: ciscovoiceguru
>>
>>
>>
>> Cert Stats:
>>
>> Cisco Cert Journey Began: Jan 1, 2009
>>
>> 1st Lab Attempt: Aug 16, 2010
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Integration with CUCME

[Tanner Ezell]

It's been forever since I've done anything with CM+UCCX but I believe its:

xml user  password  privilege-level 15


On Thu, Apr 22, 2010 at 6:51 AM, Matthew Berry  wrote:
> Does anyone know where I would create the AXL user in CUCME for an
> integration with UCCX?
>
> I'm guessing that it would be a typical username: "username axl-user
> password IamTired"?
>
> --
>
> Matthew Berry
>
> A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Voice Written
>
>
>
> Vitals:
>
> GVoice: +1.612.424.5044
>
> Gmail: ciscovoiceg...@gmail.com
>
> Skype: ciscovoiceguru
>
> Twitter: ciscovoiceguru
>
>
>
> Cert Stats:
>
> Cisco Cert Journey Began: Jan 1, 2009
>
> 1st Lab Attempt: Aug 16, 2010
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Skill Groups

[Tanner Ezell]

On Wed, Apr 21, 2010 at 1:20 PM, Sergio Polizer wrote:

>  Hi Amy,
>
>
>
> I’m having problems to understand Scenario 1. I thought that Minimum
> Competence area were a place to set the minimum requirements that an agent
> has to match to be select to answer all calls at CSQ.
>
Correct


> E.g. if Hqph2 has a Skill for TUTOR=9, He won't be listed as an available
> resource for that queue.
>
>
>
Correct


> Is possible to set via Script a minimum agent skill that a call requires?
>
>
>
Not that I am aware. Unless of course you write custom code to modify the
database prior to initiating agent selection.. (don't do this).


> I mean suppose two calls at same queue. First need agent with BOOK skill=10
> and other skill=5, How do I route first call to agents with BOOK skill 10?
>
>
>
Set CSQ Routing to weighted by skill. Mind you, if you set minimum
competence to 10 for skills it'll obviously be of no use. Theoretically, if
one (TUTOR) is set to 10, and the other say 5 (BOOK), then weighted by skill
SHOULD find the agent with the highest available competencies for the calls.
So someone with BOOK=6 & TUTOR=10 should get the call over someone with
BOOK=5 & TUTOR = 10.


> The only way that I see to do That is with Scenario 2.
>
>
>
> I would appreciate your comments on this.
>
>
>
> Thank you very much, Sergio.
>
> --
> Date: Mon, 19 Apr 2010 11:34:09 -0400
> From: ar...@ipexpert.com
> To: mjbe...@krollontrack.com; ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] UCCX Skill Groups
>
>
> Matthew,
>
> Scenario 1-
> If you have a single CSQ and two skills and your agent is assigned both
> skills. If you would like one skill to have priority over the other  - you
> would set the “minimum competance” value to be higher on the the skill you
> want priority when assigning that skill to the CSQ as depicted in this
> screenshot below.  In this example there are two skills assign to this CSQ.
>   The “TUTOR” skill will take priority over the “BOOK” skill.
>
>
>
> Scenario 2-
> If you have a two CSQ’s, each CSQ is assigned a single skill and your agent
> is assigned both skills.  If you would like one CSQ to have priority over
> the other  - you could set this in the script by using the “Set Priority”
> step as shown in screenshot below.  In this case the “BOOKCSQ” would take
> priority over the “TUTORCSQ”.
>
>
>
>
> HTH,
> Amy
>
>
> ---
> Amy Ryan – CCIE #24677 (Voice)
> Technical Instructor - IPexpert, Inc.
> Mailto: *ar...@ipexpert.com <http://ipexpert.com/>
> *Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat <*
> http://www.ipexpert.com/chat*>
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on Demand,
> Audio Tools, Online Hardware Rental and Classroom Training for the Cisco
> CCIE (R&S, Voice, Security & Service Provider) certification(s) with
> training locations throughout the United States, Europe, South Asia and
> Australia. Be sure to visit our online communities at
> www.ipexpert.com/communities <*http://www.ipexpert.com/communities*>  and
> our public website at www.ipexpert.com <*http:// 
> www.ipexpert.com/*>
>
>
>
> --
> *From: *"Berry, Matthew J." 
> http://krollontrack.com/>
> >
> *Date: *Mon, 19 Apr 2010 09:19:33 -0500
> *To: *OSL http://onlinestudylist.com/>>
> *Subject: *[OSL | CCIE_Voice] UCCX Skill Groups
>
> Does anyone know if there is a way to define two skill groups for an agent,
> but give a particular skill group a priority over the other one?  Meaning,
> if two calls are in queue, each for different skill groups, I can adjust
> which call will get priority over the other based on the type of skill?
>
>
> Thanks!
>
> *Matthew Berry*, *CCVP*, Sr. Unified Communications Engineer
> Kroll | 9023 Columbine Road, Eden Prairie, MN 55347
> Single Number Reach +1 952 516 3748 | Fax +1 952 516 3646 |
> mjbe...@kroll.com <http://kroll.com/> 
> <mailto:david.ra...@kroll.com>
>
> www.krollontrack.com <http://www.krollbackgroundscreening.com/> |
> www.kroll.com 
>
>
> --
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> --
> Transforme-se em personagens engraçados e coloque no Messenger. Clique e
> veja 
> como.<http://ilm.windowslive.com.br/?ocid=ILM:ILM:Hotmail:Tagline:1x1:Tagline>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Skill Groups

[Tanner Ezell]

It doesn't work that way (assuming I'm reading you correctly).

If an agent has 2 skills, one for each CSQ, and calls come in for each
CSQ, the agent will answer the call which came first.

Routing only applies when you have multiple agents ready and not
talking, if you have 1 agent ready and theres a call that agent is
getting it regardless of Skill competency and skill based routing.

On Mon, Apr 19, 2010 at 10:19 AM, Berry, Matthew J.
 wrote:
> Does anyone know if there is a way to define two skill groups for an agent,
> but give a particular skill group a priority over the other one?  Meaning,
> if two calls are in queue, each for different skill groups, I can adjust
> which call will get priority over the other based on the type of skill?
>
>
>
>
>
> Thanks!
>
>
>
> Matthew Berry, CCVP, Sr. Unified Communications Engineer
>
> Kroll | 9023 Columbine Road, Eden Prairie, MN 55347
>
> Single Number Reach +1 952 516 3748 | Fax +1 952 516 3646 |
> mjbe...@kroll.com
>
> www.krollontrack.com | www.kroll.com
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX script question

[Tanner Ezell]

I'd have to check, but I don't believe the ECC fields are populated in
CAD while the phone is ringing. Only after.

Aside from that, you must use the Set Enterprise Info step, make sure
the field is added to the default layout of the agent and you'll be
set.

---

I just re-read what you posted, and it sounds like you created another
layout list, if that is correct you must specify it with the Set
Enterprise Info step, or add it to the default layout.

On Thu, Mar 25, 2010 at 2:16 PM, Cristobal Priego
 wrote:
> Hello Tanner,
> I have a question. I know I'm doing something wrong.  when the call is sent
> to the agent. on the Data Field part. I see ANI, DNIS, Layout (default)
>
> what I'm trying to do is, based on the called number i will make a
> comparison in a loop, when i find a  match in the script based on the called
> number, i want to set a variable with a name. then i would like the agent to
> be able to see ANI, DNIS and the customized name on the Data Field.
>
> i'd like to do something like this
>
> Called Number = 2003
>
> if (DNIS == 2001 )
>    {
>   Customer =  Safeway
>   }
> else if (DNIS== 2002)
>   {
>   Customer = Raleys
> }
> else if (DNIS == 2003)
> {
>   Customer = SafeMart
> }
>
>
>
> then I'd like the agent to see on the Data field when the phone is ringing
> on the agent
>
> ANI = 408-123-4567
> DNIS = 2003
> Customer = SafeMart
>
>
> I don't know or I can't get the last part to work
>
> I have enhanced license on my uccx version 5.0.2.
>
> on the desktop administrator under Enterprise Data Configuration
>  I created my field list:
>  0  customer
> and layout list:
>  Customer : ANI, DNIS, Customer, user.layout
>
>
> i went to workflow groups >agents > key accounts > work flow,
> on the event Ringing > Action I only have these options: Run Macro, Call
> Control, Launch External App, Agent state, Utility Action
> and i don't know what to do
>
> how do i get this to work ?
>
> thanks
>
>
>
> 2010/3/25 Tanner Ezell 
>>
>> The document was sent to the list, but apparently has yet to be
>> approved (apparently no one pays attention?).
>>
>> The document can be found here:
>>
>>
>> http://tannerezell.com/media/UCCX%20Custom%20Reports%20-%20Scripting%20-%20Get%20Session%20ID.pdf
>>
>> As an aside, you may want to consider the IP of the person who created
>> the document before you start passing it around :)
>>
>> Cheers
>>
>> On Thu, Mar 25, 2010 at 11:26 AM, Cristobal Priego
>>  wrote:
>> > No Randall of course i have no problem to share it with the community. i
>> > will do so
>> >
>> > 2010/3/24 Randall Saborio 
>> >>
>> >> Lucky Cristobal.
>> >>
>> >> Are you concerned about your intellectual property rights, or will you
>> >> share it with all of us?  :)
>> >>
>> >> We won't get mad if you want to keep it private, but just suggesting.
>> >>
>> >>
>> >> On Wed, Mar 24, 2010 at 12:03 PM, Cristobal Priego
>> >>  wrote:
>> >> > thank you very much
>> >> >
>> >> > 2010/3/24 Tanner Ezell 
>> >> >>
>> >> >> Eh?
>> >> >>
>> >> >> I've attached a document I developed which explains everything you
>> >> >> need to get information from the script to the CAD software.
>> >> >>
>> >> >> On Wed, Mar 24, 2010 at 12:29 PM, Cristobal Priego
>> >> >>  wrote:
>> >> >> > Hello Tanner,
>> >> >> >
>> >> >> > thanks for your reply.
>> >> >> >
>> >> >> > I have a question, I'm trying to do my customized  Get call
>> >> >> > Contact
>> >> >> > Info
>> >> >> > Step
>> >> >> >
>> >> >> > with the Set Enterprise call info step , none of the options that
>> >> >> > i
>> >> >> > created
>> >> >> > on my enterprise data configuration shows up
>> >> >> >
>> >> >> > i know I'm not understanding something properly. Can I do a Get
>> >> >> > call
>> >> >> > Contact
>> >> >> > Info Step and push some personalized (customized) Strings to the
>> >> >> > Agent
>> >> >> > desktop ?
>> >&

Re: [OSL | CCIE_Voice] UCCX script question

[Tanner Ezell]

The document was sent to the list, but apparently has yet to be
approved (apparently no one pays attention?).

The document can be found here:

http://tannerezell.com/media/UCCX%20Custom%20Reports%20-%20Scripting%20-%20Get%20Session%20ID.pdf

As an aside, you may want to consider the IP of the person who created
the document before you start passing it around :)

Cheers

On Thu, Mar 25, 2010 at 11:26 AM, Cristobal Priego
 wrote:
> No Randall of course i have no problem to share it with the community. i
> will do so
>
> 2010/3/24 Randall Saborio 
>>
>> Lucky Cristobal.
>>
>> Are you concerned about your intellectual property rights, or will you
>> share it with all of us?  :)
>>
>> We won't get mad if you want to keep it private, but just suggesting.
>>
>>
>> On Wed, Mar 24, 2010 at 12:03 PM, Cristobal Priego
>>  wrote:
>> > thank you very much
>> >
>> > 2010/3/24 Tanner Ezell 
>> >>
>> >> Eh?
>> >>
>> >> I've attached a document I developed which explains everything you
>> >> need to get information from the script to the CAD software.
>> >>
>> >> On Wed, Mar 24, 2010 at 12:29 PM, Cristobal Priego
>> >>  wrote:
>> >> > Hello Tanner,
>> >> >
>> >> > thanks for your reply.
>> >> >
>> >> > I have a question, I'm trying to do my customized  Get call Contact
>> >> > Info
>> >> > Step
>> >> >
>> >> > with the Set Enterprise call info step , none of the options that i
>> >> > created
>> >> > on my enterprise data configuration shows up
>> >> >
>> >> > i know I'm not understanding something properly. Can I do a Get call
>> >> > Contact
>> >> > Info Step and push some personalized (customized) Strings to the
>> >> > Agent
>> >> > desktop ?
>> >> >
>> >> > am I on the right track ?
>> >> >
>> >> > thanks
>> >> > 2010/3/23 Tanner Ezell 
>> >> >>
>> >> >> Add a new variable to the work flow
>> >> >>
>> >> >> Use the set enterprise call info step to pass the variable along.
>> >> >>
>> >> >>
>> >> >>
>> >> >> On Tue, Mar 23, 2010 at 6:26 PM, Cristobal Priego
>> >> >>  wrote:
>> >> >> > Hello,
>> >> >> >
>> >> >> > I'd like to get some advice on this.
>> >> >> >
>> >> >> > I need to create a script that will get some variables from the
>> >> >> > customer.
>> >> >> > and I'd like those variables to be displayed on the Agent Desktop.
>> >> >> > I've been looking on Enterprise Data Format and on the Desktop
>> >> >> > Administrator
>> >> >> > I created a workflow and I Modified a few fields for Enterprise
>> >> >> > Data
>> >> >> > and
>> >> >> > Added a new  layout list.
>> >> >> >
>> >> >> > Where i'm having problems is at the time to put all of this
>> >> >> > together.
>> >> >> > could
>> >> >> > you please help me
>> >> >> >
>> >> >> > which steps do i need to use
>> >> >> >
>> >> >> > thanks
>> >> >> >
>> >> >> > ___
>> >> >> > For more information regarding industry leading CCIE Lab training,
>> >> >> > please
>> >> >> > visit www.ipexpert.com
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Cheers,
>> >> >>
>> >> >> Tanner Ezell
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Cheers,
>> >>
>> >> Tanner Ezell
>> >
>> >
>> > ___
>> > For more information regarding industry leading CCIE Lab training,
>> > please
>> > visit www.ipexpert.com
>> >
>> >
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX script question

[Tanner Ezell]

Add a new variable to the work flow

Use the set enterprise call info step to pass the variable along.



On Tue, Mar 23, 2010 at 6:26 PM, Cristobal Priego
 wrote:
> Hello,
>
> I'd like to get some advice on this.
>
> I need to create a script that will get some variables from the customer.
> and I'd like those variables to be displayed on the Agent Desktop.
> I've been looking on Enterprise Data Format and on the Desktop Administrator
> I created a workflow and I Modified a few fields for Enterprise Data and
> Added a new  layout list.
>
> Where i'm having problems is at the time to put all of this together. could
> you please help me
>
> which steps do i need to use
>
> thanks
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Buy Your CCIE With 360 Program

[Tanner Ezell]

t;>
>>
>>
>>
>>
>> On Tue, Mar 16, 2010 at 3:02 PM, David Lee  wrote:
>>
>>> The new rule is totally unfair because it favors those who take a
>>> particular course.  The evaluation of any exam should be solely based on
>>> the
>>> what the candidate does on exam day, not any other time.  Otherwise, why
>>> call it an "exam"?
>>>
>>> However, at the end of the day, it's Cisco's program and they get to do
>>> what they want with it.  I'm just glad to read Wayne's response to this.
>>>  IPX didn't have to provide additional content because nothing really
>>> changed.  You still have to answer OEQ as you did before.  But it shows
>>> IPX's willingness to provide a good product, to stay on-par with the
>>> "perks"
>>> of attending training with a Cisco Learning Partner.
>>>
>>>
>>>
>>>
>>> On Tue, Mar 16, 2010 at 2:32 PM,
>>> wrote:
>>>
>>>> Send CCIE_Voice mailing list submissions to
>>>>        ccie_vo...@onlinestudylist.com
>>>>
>>>> To subscribe or unsubscribe via the World Wide Web, visit
>>>>        http://onlinestudylist.com/mailman/listinfo/ccie_voice
>>>> or, via email, send a message with subject or body 'help' to
>>>>        ccie_voice-requ...@onlinestudylist.com
>>>>
>>>> You can reach the person managing the list at
>>>>        ccie_voice-ow...@onlinestudylist.com
>>>>
>>>> When replying, please edit your Subject line so it is more specific
>>>> than "Re: Contents of CCIE_Voice digest..."
>>>>
>>>>
>>>> Today's Topics:
>>>>
>>>>   1. Re: Buy Your CCIE With 360 Program (Tanner Ezell)
>>>>   2. Re: Buy Your CCIE With 360 Program (Mark Holloway)
>>>>
>>>>
>>>> --
>>>>
>>>> Message: 1
>>>> Date: Tue, 16 Mar 2010 13:17:08 -0500
>>>> From: Tanner Ezell 
>>>> Subject: Re: [OSL | CCIE_Voice] Buy Your CCIE With 360 Program
>>>> To: "CCIETalk.com" 
>>>> Cc: ccie_voice@onlinestudylist.com, Gobind Singh Gill 
>>>> Message-ID:
>>>>        <9c4f122d1003161117l2f13a673o73416e600dcd6...@mail.gmail.com>
>>>>
>>>> Content-Type: text/plain; charset=ISO-8859-1
>>>>
>>>> I don't understand why everyone is so apparently upset. This changes
>>>> nothing that affects anyone here except those who are enrolled in 360
>>>> (which is unlikely) and in no way can be considered cheating (you
>>>> can't cheat what you're not tested on).
>>>>
>>>> This is entirely fair, everyone here has the option of forgoing their
>>>> OEQs if they choose [to pay Cisco more money and take their program].
>>>>
>>>> This effects nothing. Those who would have cheated will still continue
>>>> to cheat, those who wouldn't have will go on just as they were.
>>>>
>>>> It's Cisco's certification. They can do whatever they want with it.
>>>>
>>>> On Tue, Mar 16, 2010 at 8:46 AM, CCIETalk.com  wrote:
>>>> > What cisco is trying to say is that you are considered a cheat if you
>>>> > prepare from other materials hence prove it using OEQs :) 360 students
>>>> > don't have to. Pretty fair if they don't consider your training
>>>> > official.
>>>> >
>>>> > On 3/16/10, Gobind Singh Gill  wrote:
>>>> >> This is absolutely not fair. Why should only the Cisco 360 students
>>>> >> get a waiver?
>>>> >>
>>>> >> On Tue, Mar 16, 2010 at 6:02 AM,
>>>> >>  wrote:
>>>> >>> Send CCIE_Voice mailing list submissions to
>>>> >>> ? ? ? ?ccie_vo...@onlinestudylist.com
>>>> >>>
>>>> >>> To subscribe or unsubscribe via the World Wide Web, visit
>>>> >>> ? ? ? ?http://onlinestudylist.com/mailman/listinfo/ccie_voice
>>>> >>> or, via email, send a message with subject or body 'help' to
>>>> >>> ? ? ? ?ccie_voice-requ...@onlinestudylist.com
>>>> >>>
>>>> >>> You can reach the person managing the list at
>>>> >>>

Re: [OSL | CCIE_Voice] CUCM 7 n UCCX 7 TAPS

[Tanner Ezell]

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/7_1_2/t16taps.html

On Wed, Mar 17, 2010 at 10:42 AM,   wrote:
> Thank you very much Naoufal.
>
> Just wondering if I missed a document where all this is mentioned (I wonder 
> if I really missed one or its just not there)
>
> Regards
> Wilson Samuel
>
> -Original Message-
> From: kerboute naoufal [mailto:nkerbo...@gmail.com]
> Sent: Wednesday, March 17, 2010 11:33 AM
> To: Samuel, Wilson
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] CUCM 7 n UCCX 7 TAPS
>
> Hi,
>
> To setup TAPS it's very easy:
> 1- Enable TAPS service on the Publisher server
> 2- Enable BARS service on the publisher server
> 3- Activate auto registration on CUCM
> 4- Download the TAPS plugin and install it on UCCX server
> 5- Create an AAR script adn the trigger point to CUCM server.
> 6- Test call from CUCM to trigger number> if it's OK
> 7- Create phones using BAT and check the option dummy mac-address
> 8- Upload the bat file (csv) using the Bulk Tool
> 9- connect a phone, wait for registration (automatic)
> 10- call the trigger for TAPS
> 11- the script will ask you to enter the new directory number , confirm
> 12- phone reload and UP  Enjoy :)
>
> Regards
> Naoufal
>
> wilson.sam...@usc-bt.com wrote:
>>
>> Hi All,
>>
>> I have tried looking all around (Cisco.com and google.com) but didn't
>> encounter anywhere a document explaining the steps for TAPS.
>>
>> I'm a newbie to TAPS, hence could have overseen the embedded text in a
>> doc.
>>
>> I'm sure some of us have done it on a regular basis, do you mind to
>> share the steps involved or better any document that explains the
>> steps to configure and use TAPS
>>
>> Kind Regards
>>
>> Wilson Samuel
>>
>> 
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please 
>> visit www.ipexpert.com
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Buy Your CCIE With 360 Program

[Tanner Ezell]

They'd only be getting 21 points free if they were graded on them.
Instead the scale for scoring is 21 points less.

I'm amazed how everyone thinks they are entitled to something they've
done nothing to gain.

It's simple. You want those 21 free points go take the 360 program by Cisco.

IPexpert and INE both have vested interests in stirring up the pot in
regards to this for exactly the reason above.

360 is an official Cisco learning program, IPexpert and INE are not.

In essence all Cisco is doing is determining beforehand that you are
[supposedly] qualified [and via the learning program, proven you know
the material covered by the open ended questions] and do not need to
qualify again against the oeq's.

Is this a ploy to get more people to take the 360 program versus
unofficial competitors? Absolutely. Don't you think for one second if
a company such as IPX could do the same, preventing IPX students from
taking the OEQs and forcing INE students to do so, they would.

IPX instead of trying to stir as much up as they can, they should
instead focus on their /track record/ for success highlighting in
spite of the OEQs, IPX students still pass.

Additionally, if you are so insecure in your abilities to pass the
OEQs then you should not attempt the exam, or, alternatively go take
the 360 program.

You as a student to a competitors training program (IPX) are not
entitled to the same benefits as the competitor (360, INE, etc). Fair
does not exist in this context because the playing field is level for
all students (base, no training partner).

Would you consider it unfair to have knowledge as a result of your
training partner versus someone who has none? Of course not. You have
an advantage because of your selected training partner. This is no
different.

Instead, once you pass the exam and you obtain your number, you can
raise your head up high and be confident that despite a disadvantage
of another training partner, you have accomplished what you set to do
and are all the better for it.

Lastly, remember that each coin has two sides, your perspective of the
other side is influenced by the side which you observe.

On Tue, Mar 16, 2010 at 1:32 PM, Mark Holloway  wrote:
> Buy Cisco 360, get 21points for free, and 30 extra lab minutes!
>
> That's fair?  I think not.
>
> On Mar 16, 2010, at 11:17 AM, Tanner Ezell wrote:
>
>> I don't understand why everyone is so apparently upset. This changes
>> nothing that affects anyone here except those who are enrolled in 360
>> (which is unlikely) and in no way can be considered cheating (you
>> can't cheat what you're not tested on).
>>
>> This is entirely fair, everyone here has the option of forgoing their
>> OEQs if they choose [to pay Cisco more money and take their program].
>>
>> This effects nothing. Those who would have cheated will still continue
>> to cheat, those who wouldn't have will go on just as they were.
>>
>> It's Cisco's certification. They can do whatever they want with it.
>>
>> On Tue, Mar 16, 2010 at 8:46 AM, CCIETalk.com  wrote:
>>> What cisco is trying to say is that you are considered a cheat if you
>>> prepare from other materials hence prove it using OEQs :) 360 students
>>> don't have to. Pretty fair if they don't consider your training
>>> official.
>>>
>>> On 3/16/10, Gobind Singh Gill  wrote:
>>>> This is absolutely not fair. Why should only the Cisco 360 students
>>>> get a waiver?
>>>>
>>>> On Tue, Mar 16, 2010 at 6:02 AM,
>>>>  wrote:
>>>>> Send CCIE_Voice mailing list submissions to
>>>>>        ccie_vo...@onlinestudylist.com
>>>>>
>>>>> To subscribe or unsubscribe via the World Wide Web, visit
>>>>>        http://onlinestudylist.com/mailman/listinfo/ccie_voice
>>>>> or, via email, send a message with subject or body 'help' to
>>>>>        ccie_voice-requ...@onlinestudylist.com
>>>>>
>>>>> You can reach the person managing the list at
>>>>>        ccie_voice-ow...@onlinestudylist.com
>>>>>
>>>>> When replying, please edit your Subject line so it is more specific
>>>>> than "Re: Contents of CCIE_Voice digest..."
>>>>>
>>>>>
>>>>> Today's Topics:
>>>>>
>>>>>   1. Re: SIP Phone Registration Rejected (Robertico Gonzalez)
>>>>>   2. CUCM/Unity/CRS 8? (Nara Shikamaru)
>>>>>   3. help with cue registering to CUCM - IOException
>>>>>      (Jean M. Thewissen)
>>>>>   4. Re: ip phone on layer 3 interface (Pavan

Re: [OSL | CCIE_Voice] Buy Your CCIE With 360 Program

[Tanner Ezell]

y phone
>>>
>>> On Mar 15, 2010, at 3:52 AM, Angel Perez  wrote:
>>>
>>>> Hello:
>>>>
>>>> Anybody has tested this?
>>>>
>>>> Thanks
>>>>
>>>> From: gorr...@hotmail.com
>>>> To: ccie_voice@onlinestudylist.com
>>>> Date: Fri, 12 Mar 2010 17:57:35 +
>>>> Subject: [OSL | CCIE_Voice] ip phone on layer 3 interface
>>>>
>>>> Hello:
>>>>
>>>> I want to connect an ip phone to a 2811 fast ether 0/0 interface
>>>> (pstn router) this way I wouldn't need a switch for the pstn phone
>>>> A xcable is needed but I'm not sure if a layer 3 interface is l2
>>>> switching capable
>>>>
>>>> Any suggestion?
>>>>
>>>> Thanks
>>>>
>>>> ?Sabes que la Videollamada de Messenger es GRATIS ?Desc?brela!
>>>> Hotmail: Powerful Free email with security by Microsoft. Get it now.
>>>> ___
>>>> For more information regarding industry leading CCIE Lab training,
>>>> please visit www.ipexpert.com
>>> -- next part --
>>> An HTML attachment was scrubbed...
>>> URL:
>>> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100315/c7817c58/attachment-0001.htm
>>>
>>> --
>>>
>>> Message: 5
>>> Date: Mon, 15 Mar 2010 20:47:09 -0600
>>> From: Randall Saborio 
>>> Subject: Re: [OSL | CCIE_Voice] CUCM/Unity/CRS 8?
>>> To: Nara Shikamaru 
>>> Cc: OSL Group 
>>> Message-ID:
>>>        <5e7ddc9f1003151947w1a76e097kcdb2eae61ab03...@mail.gmail.com>
>>> Content-Type: text/plain; charset="iso-8859-1"
>>>
>>> https://learningnetwork.cisco.com/docs/DOC-5292
>>>
>>> Internet works. Try it.
>>>
>>> On Mon, Mar 15, 2010 at 1:37 PM, Nara Shikamaru
>>> wrote:
>>>
>>>> Anyone know if the new versions are going to be testable?  Just installed
>>>> CUCM8 this morning, there are many new features.
>>>>
>>>> --
>>>> -Shikamaru
>>>>
>>>> ___
>>>> For more information regarding industry leading CCIE Lab training, please
>>>> visit www.ipexpert.com
>>>>
>>>>
>>> -- next part --
>>> An HTML attachment was scrubbed...
>>> URL:
>>> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100315/77399d5b/attachment-0001.htm
>>>
>>> --
>>>
>>> Message: 6
>>> Date: Mon, 15 Mar 2010 22:18:53 -0430
>>> From: Otto Sanchez 
>>> Subject: Re: [OSL | CCIE_Voice] Fw: Vol1 Lab 5c - 5.12
>>> To: iy...@nationwide.com
>>> Cc: CCIE Voice OSL 
>>> Message-ID:
>>>        
>>> Content-Type: text/plain; charset="iso-8859-1"
>>>
>>> Hi Kalyan,
>>>
>>> Did you make sure the Enable Mobile Voice Access service parameter is set
>>> to
>>> enable and that the end user has the Enable Mobile Voice Access checked?
>>>
>>> Thanks,
>>>
>>> On Mon, Mar 15, 2010 at 10:45 AM,  wrote:
>>>
>>>>
>>>> Hi all,
>>>>
>>>> I was working on lab 5c -task 5.12(MVA).
>>>>
>>>> After I set-up the MVA, when I call 2123945999 and authenticate with the
>>>> RD
>>>> and password,
>>>>  I get only two options, 2 to enable Mobile voice connect, 3 to disable
>>>> Mobile voice connect.
>>>> I thought I should also get option 1 to call someone out from that number
>>>> to make it appear as if I called from that DN.
>>>>
>>>> Can anyone tell me why I did not receive that option?
>>>>
>>>> Thanks
>>>> Kalyan
>>>>
>>>> ___
>>>> For more information regarding industry leading CCIE Lab training, please
>>>> visit www.ipexpert.com
>>>>
>>>>
>>>
>>>
>>> --
>>> Regards,
>>>
>>> Otto Sanchez
>>> CCIE #25592 (Voice)
>>> Support Engineer - IPexpert, Inc.
>>> URL: http://www.IPexpert.com
>>> -- next part --
>>> An HTML attachment was scrubbed...
>>> URL:
>>> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100315/d7cb8553/attachment-0001.htm
>>>
>>> --
>>>
>>> Message: 7
>>> Date: Mon, 15 Mar 2010 23:05:15 -0400
>>> From: "CCIETalk.com" 
>>> Subject: Re: [OSL | CCIE_Voice] Fw: Vol1 Lab 5c - 5.12
>>> To: Otto Sanchez , iy...@nationwide.com,     CCIE
>>>        Voice OSL 
>>> Message-ID:
>>>        <1a6434191003152005r50a6e459je921d6192a077...@mail.gmail.com>
>>> Content-Type: text/plain; charset=ISO-8859-1
>>>
>>> My thoughts exactly
>>>
>>> On 3/15/10, Otto Sanchez  wrote:
>>>> Hi Kalyan,
>>>>
>>>> Did you make sure the Enable Mobile Voice Access service parameter is set
>>>> to
>>>> enable and that the end user has the Enable Mobile Voice Access checked?
>>>>
>>>> Thanks,
>>>>
>>>> On Mon, Mar 15, 2010 at 10:45 AM,  wrote:
>>>>
>>>>>
>>>>> Hi all,
>>>>>
>>>>> I was working on lab 5c -task 5.12(MVA).
>>>>>
>>>>> After I set-up the MVA, when I call 2123945999 and authenticate with the
>>>>> RD
>>>>> and password,
>>>>>  I get only two options, 2 to enable Mobile voice connect, 3 to disable
>>>>> Mobile voice connect.
>>>>> I thought I should also get option 1 to call someone out from that
>>>>> number
>>>>> to make it appear as if I called from that DN.
>>>>>
>>>>> Can anyone tell me why I did not receive that option?
>>>>>
>>>>> Thanks
>>>>> Kalyan
>>>>>
>>>>> ___
>>>>> For more information regarding industry leading CCIE Lab training,
>>>>> please
>>>>> visit www.ipexpert.com
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>>
>>>> Otto Sanchez
>>>> CCIE #25592 (Voice)
>>>> Support Engineer - IPexpert, Inc.
>>>> URL: http://www.IPexpert.com
>>>>
>>>
>>> --
>>> Sent from my mobile device
>>>
>>> www.ccietalk.com
>>>
>>>
>>> --
>>>
>>> Message: 8
>>> Date: Tue, 16 Mar 2010 05:01:44 +
>>> From: Marko Milivojevic 
>>> Subject: [OSL | CCIE_Voice] Buy Your CCIE With 360 Program
>>> To: CCIE_RS OnlineStudyList ,      ccie OSL
>>>        
>>> Message-ID:
>>>        <4a15acd91003152201q5c2afa46gc3a092f926649...@mail.gmail.com>
>>> Content-Type: text/plain; charset=UTF-8
>>>
>>> Apparently, you can now buy your CCIE, instead earn it. Cisco have
>>> announced that "qualifying" 360 program students can now bypass OEQ
>>> section of the exam.
>>>
>>> Please, take a moment to read our (IPexpert) response here:
>>>
>>> http://blog.ipexpert.com/no-oeqs-for-cisco-360-students-not-quite/
>>>
>>> --
>>> Marko Milivojevic - CCIE #18427 (earned and not bought)
>>> Senior Technical Instructor - IPexpert
>>>
>>> Mailto: mar...@ipexpert.com
>>> Telephone: +1.810.326.1444
>>> Fax: +1.810.454.0130
>>> Web: http://www.ipexpert.com/
>>>
>>>
>>> --
>>>
>>> ___
>>> CCIE_Voice mailing list
>>> CCIE_Voice@onlinestudylist.com
>>> http://onlinestudylist.com/mailman/listinfo/ccie_voice
>>>
>>>
>>> End of CCIE_Voice Digest, Vol 49, Issue 98
>>> **
>>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>
> --
> Sent from my mobile device
>
> www.ccietalk.com
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX License Location in Proctorlabs

[Tanner Ezell]

You should not need the license file on an already installed UCCX server

On Sun, Mar 14, 2010 at 9:32 AM, Mike Brooks <2xcci...@gmail.com> wrote:
> I am trying to perform the UCCX integration in Proctorlabs but I am unable
> to find the licence file on the UCCX (10.10.210.5) server.
>
> Is it on the UCCX server or do I have to get it from somewhere else ?
>
> I preloaded lab 2a volume 1.  Perhaps its on a different VMWare instance of
> the UCCX.
>
> Regards,
>
> Mike Brooks
> CCIE# 16027 (R&S)
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Cheers,

Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] IPad Support

[Tanner Ezell]

There is a universal rule for sales.

If the content is worth it, they will buy it (or steal it).

I suspect the iPad will be similar in success to the iPhone, but for a
different (and perhaps less general) audience.

Those who think the iPad is just a "large iPod Touch" are mistaken,
and the differences will soon become apparent in the content available
to it.

People bah'd at Steve Jobs calling the iPad a revolutionary device. A
very bold claim, but I believe in a big way he is correct.

For instance, take a look at the following link: http://bit.ly/d9W8fJ

That is only the beginning. Consider the impact this kind of
technology will have on education. The way we consume content will
forever be changed.

As another note, the only people who seem to have claimed the iPad is
'big', 'bulky', or 'awkward' are those whom have not laid a finger on
the device. Those who have would seem to disagree. But with all
things, it comes down to personal preference and (to some extent) how
much you love or hate the company.

Lastly, despite not being best suited to the purpose, the iPad will be
a content creation device. In some ways it may excel where others
fail, and will certainly lack where others are successful (having a
keyboard, for instance). But the device itself is not limited, and is
considerably more capable than people give it credit.

As a last bit regarding the pricing. Yes, that's a shame. But remember
that pricing is set by the publisher, not Apple. However, as the
device is yet to be released we cannot confirm pricing (despite what
was seen in the iPad commercial). And lastly, Apple is not a stupid
business, they know that when presented with the same product at two
different price points, the consumer will chose the cheaper, obviously
this is not in Apple's best interest as a company. ZDnet
(http://blogs.zdnet.com/BTL/?p=30943) seems to think Apple will put a
price cap on the cost of eBooks to remain competitive to their
Amazonian counterparts. It'll be interesting to see how this pans out
but I can only see this benefitting the consumer.

$0.02

Cheers,

Tanner Ezell

On Fri, Mar 12, 2010 at 4:14 PM,   wrote:
> Personally, I wouldn't prefer to buy Apple products (sorry mates, after the 
> ebook price debate, I have lost respect for Mr. Jobs and APPL in general).
>
> I would prefer them to develop it for Kindle and Sony E-Readers (I guess 
> these at the moment have the max. marketshare) also iPad comes at a very high 
> price and hasn't been even launched, though the demand seems to be looming.
>
> I'm not sure if people have around 600 USD to buy E-readers just for the sake 
> of a reader and some computing, esp. when Mac OS challenged people like me 
> have remained loyal to Linux and Windows OS.
>
> Again, it's the survival of the fittest, May the Best Product Win!!
>
> Regards
> Wilson Samuel
>
> -Original Message-
> From: Tanner Ezell [mailto:tanner.ez...@gmail.com]
> Sent: Friday, March 12, 2010 4:10 PM
> To: Samuel, Wilson
> Cc: bontacommunicati...@gmail.com; ccie_voice-boun...@onlinestudylist.com; 
> ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] IPad Support
>
> I challenge IP Expert to build interactive learning content for the
> iPad (as many publishers are now looking into doing).
>
> If done properly, would give IPX an incredible advantage over the competition.
>
> As they say, Evolve or Die. :)
>
> On Fri, Mar 12, 2010 at 3:56 PM,   wrote:
>> IMHO,
>>
>> The best way to read PDFs is to read on a "computer" (aka Laptop, Palmtop, 
>> Tablet PC or Mac versions of the equivalent) and find yourself the most 
>> portable one that suits you.
>>
>> I guess the E-Readers (Kindle, Sony et al) are not that user friendly when 
>> it comes to PDF, I tried doing it with Amazon Kindle and I guess I'm not 
>> really getting benefitted out of it.
>>
>> However I'm keeping the Kindle because, all the newspaper and magazine 
>> subscriptions are a bit ok deal and its really portable, also most of the 
>> books are so far cheaper on Kindle edition (excluding the Cisco Press).
>>
>> HTH
>>
>> Kind Regards
>> Wilson Samuel
>>
>> -Original Message-
>> From: ccie_voice-boun...@onlinestudylist.com 
>> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of 
>> bontacommunications
>> Sent: Friday, March 12, 2010 9:42 AM
>> To: ccie_voice-boun...@onlinestudylist.com
>> Cc: ccie_voice@onlinestudylist.com
>> Subject: [OSL | CCIE_Voice] IPad Support
>>
>> I want to "green up" my library. I am considering purchase of an IPad. Does 
>> anyone know if the IPExpert PDF's security will be support

Re: [OSL | CCIE_Voice] IPad Support

[Tanner Ezell]

I challenge IP Expert to build interactive learning content for the
iPad (as many publishers are now looking into doing).

If done properly, would give IPX an incredible advantage over the competition.

As they say, Evolve or Die. :)

On Fri, Mar 12, 2010 at 3:56 PM,   wrote:
> IMHO,
>
> The best way to read PDFs is to read on a "computer" (aka Laptop, Palmtop, 
> Tablet PC or Mac versions of the equivalent) and find yourself the most 
> portable one that suits you.
>
> I guess the E-Readers (Kindle, Sony et al) are not that user friendly when it 
> comes to PDF, I tried doing it with Amazon Kindle and I guess I'm not really 
> getting benefitted out of it.
>
> However I'm keeping the Kindle because, all the newspaper and magazine 
> subscriptions are a bit ok deal and its really portable, also most of the 
> books are so far cheaper on Kindle edition (excluding the Cisco Press).
>
> HTH
>
> Kind Regards
> Wilson Samuel
>
> -Original Message-
> From: ccie_voice-boun...@onlinestudylist.com 
> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of 
> bontacommunications
> Sent: Friday, March 12, 2010 9:42 AM
> To: ccie_voice-boun...@onlinestudylist.com
> Cc: ccie_voice@onlinestudylist.com
> Subject: [OSL | CCIE_Voice] IPad Support
>
> I want to "green up" my library. I am considering purchase of an IPad. Does 
> anyone know if the IPExpert PDF's security will be supported VIA IPad? If not 
> currently supported, is there a roadmap to get to that point?
>
>
> thanks
> Chris
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> _______
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] IPCCx 7.x

[Tanner Ezell]

Thomas,

I can't verify this will work for you (and I certainly wouldn't do
this for a production machine) however, you can apply the following
registry hack (which on a plain windows install, will allow UCCX to
install).

If it works, let me know.

Cheers,
Tanner Ezell

On Fri, Mar 12, 2010 at 2:39 PM, Vishal Preenja  wrote:
> Hi Thomas,
>
>
>
>    Are ladies also allowed to reply? J
>
>
>
> Pls check the hardware compatibility matrix below:
>
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
>
>
>
> HP DL380 G3 is not supported with IPCC 7.x onwards.
>
>
>
> Thanks and Regards,
>
> Vishal Preenja
>
>
>
>
>
> 
>
> From: Thomas Koch [mailto:koch1...@comcast.net]
> Sent: Friday, March 12, 2010 1:50 PM
> To: 'Vishal Preenja'; 'Omotayo'
>
> Cc: ccie_voice@onlinestudylist.com
> Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x
>
>
>
> Gent’s,
>
> Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..?
>
> I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said “non
> Cisco hardware” install will now stop”
>
> T
>
>
>
> E-mail:thomas.k...@compucom.com
>
>
>
> From: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja
> Sent: Friday, March 12, 2010 12:46 PM
> To: 'Omotayo'
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68
>
>
>
> Yes, I am referring to MRG that is there in the MRGL of the trunk.
>
>
>
> Just check that you should not have a MTP allocated for that call from CCM
> to CME.
>
> You can verify by making a call and then check in RTMT that whether
> Transcoder is being invoked or MTP.
>
>
>
> Thanks and Regards,
>
> Vishal Preenja
>
>
>
>
>
> From: Omotayo [mailto:adefilabi...@gmail.com]
> Sent: Friday, March 12, 2010 1:25 PM
> To: Vishal Preenja
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68
>
>
>
> Hello,
>
>
>
> Also what do you mean by MTP above transcoder. Are you reffering to the
> MRGL?
>
> On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja  wrote:
>
> It will work as I described.
>
>
>
> Can you send me the detailed ccm traces from all servers in the clusters or
> get me access of your box.
>
>
>
> Thanks and Regards,
>
> Vishal Preenja
>
>
>
>
>
> 
>
> From: Omotayo [mailto:adefilabi...@gmail.com]
> Sent: Friday, March 12, 2010 12:33 PM
> To: Vishal Preenja
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68
>
>
>
> Hello Visha,
>
>
>
> when i did it as you described.
>
>
>
> when sccp phone call sip phone on the cme, i get a reorder tone
>
> when sip phone on the cme calls the sccp phone on the hq, it disconnects
> when hwq phone is picked and the sip phone continues to ring
>
>
>
> How can this be fixed
>
> On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja  wrote:
>
> Hi,
>
>   While making a call from the UCM to CME Sip phone ( because you have
> G711ulaw configured in the voice register pool), if you are getting
> disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk
> and also make sure that you don't have MTP listed above transcoder. If there
> is MTP configured above transcoder, it will be allocated when transcoder is
> requested and the call will fail.
>
> Thanks and regards,
> Vishal Preenja.
>
> Hi Jeff,
>
> Would you please tell us more about the call flow and the end to end codec
> requirements for this call. If doing g.729 over the wan, and your sip phone
> is using g.711 you should transcode at br2,
>
> Please let us know,
>
> Thanks,
>
> On Thu, Mar 11, 2010 at 8:29 PM, Jeff Cotter  wrote:
>
>>  Can anybody tell me if a PVDM2-32 can be used as a hardware
>> transcoder on UCM.  Can?t seem to get a call from Call Manager to CME sip
> phone working.
>> I can call from CME to UCM but not the other way around. Rings but
>> disconnects when answered.  Transcoder shows registered in Call manager.
>> Thanks
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Regards,
Tanner Ezell


win2k3-reg-cisco.reg
Description: Binary data
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Re: [OSL | CCIE_Voice] UCCX/IVR Script Repository

[Tanner Ezell]

C:\program files\wfavvid\Scripts\Templates

On Thu, Mar 11, 2010 at 1:53 PM, Berry, Matthew J.
 wrote:
> Does anyone know of where Cisco’s UCCX/IVR sample script repository is?  I
> can’t find it.
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



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Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] Troubleshooting Book

[Tanner Ezell]

Thats highly irritating.

I saw the book hit Amazon and was (according to the website) going to be
released in October of last year. It's quite a shame that this has been put
on hold. I wonder what the reason is.

2010/3/4 Roger Källberg 

>  I asked this question to Cisco press late last year. I have asked again a
> couple of weeks ago, but has yet to resieve a responce.
>
> Hello Roger -
> Thanks for your note. I've just checked with the corresponding marketing
> manager for this title and, unfortunately, it is on indefinite hold for
> the time being. I'd check back early next year to see if there are any
> updates.
>
> ~The Cisco Press Team
>
> -Original Message-
> From: roger.kallb...@cygate.se 
> [mailto:roger.kallb...@cygate.se]
>
> Sent: Thursday, November 05, 2009 9:27 AM
> To: Cisco Press Media
> Subject: Press Inquiries
>
> Product Title:  Troubleshooting Cisco Ip Telephony (2:nd edition)
> ISBN:  1587053446
> Hi,
> I'm just wondering when this book will be out for sale? I found a date
> of expected release to be mid September this year, but since that has
> come and gone, I guess that there has been some sort of delay.
>
> Brgds,
> Roger Kallberg
>   *Roger Källberg*
> Consultant
> Cygate AB
> Eric Perssons väg 21, SE-217 62 MALMÖ
>
> Direkt: +46108787498
> Växel: +46108787400
> roger.kallb...@cygate.se
>   --
> *Från:* Tanner Ezell [tanner.ez...@gmail.com]
> *Skickat:* den 4 mars 2010 16:59
> *Till:* Ken Kov
> *Kopia:* ccie_voice@onlinestudylist.com
> *Ämne:* Re: [OSL | CCIE_Voice] Troubleshooting Book
>
>  There are none, but there is a 2nd edition of that book in the works.
>
> On Thu, Mar 4, 2010 at 10:26 AM, Ken Kov  wrote:
>
>>   I like the Cisco Press Book "Troubleshooting Cisco IP Telephony", but
>> it is outdated.  Does anyone know of a similar, more recent book that is
>> recommended?
>>
>> Thanks,
>> Ken
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
>
> --
> Regards,
> Tanner Ezell
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Troubleshooting Book

[Tanner Ezell]

There are none, but there is a 2nd edition of that book in the works.

On Thu, Mar 4, 2010 at 10:26 AM, Ken Kov  wrote:

> I like the Cisco Press Book "Troubleshooting Cisco IP Telephony", but it is
> outdated.  Does anyone know of a similar, more recent book that is
> recommended?
>
> Thanks,
> Ken
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] I passed the CCIE Voice Lab

[Tanner Ezell]

Damned overachiever..

On Tue, Mar 2, 2010 at 1:37 PM, CCIETalk.com  wrote:
> LMAO!
>
> On Tue, Mar 2, 2010 at 1:07 PM, Kevin Damisch 
> wrote:
>>
>> Looking at it like that, I guess you also passed RS, SP, Security, and
>> Wireless too.  Not bad for one day.
>>
>>
>>
>> -Original Message-
>> From: ccie_voice-boun...@onlinestudylist.com
>> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Jason Granat
>> Sent: Monday, March 01, 2010 8:47 PM
>> To: 
>> Subject: [OSL | CCIE_Voice] I passed the CCIE Voice Lab
>>
>> It was actually pretty easy to pass the lab on the first try. If you have
>> been to the San Jose campus you know what I mean. If you are traveling West
>> on Tasman you have to pass the lab and flip a u-turn at Champion to get to
>> the Bldg C driveway where the lab is :-)
>>
>> Unfortunately, I failed my first attempt at the exam...
>>
>>
>>
>>
>> http://slash128.com
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> This communication (including any attachments) is intended only for the
>> use of the individual or entity to which it is addressed, and may contain
>> information that is privileged, confidential and exempt from disclosure
>> under applicable law. If you are not the intended recipient, any
>> dissemination, distribution or copying of this communication is strictly
>> prohibited. If you have received this communication in error, please notify
>> Vital Support Systems at 515 334 5700 and delete or destroy all copies and
>> the original document.
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>
>
>
> --
> www.ccietalk.com
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] I passed the CCIE Voice Lab

[Tanner Ezell]

LOL. Thats fantastic man.

On Mon, Mar 1, 2010 at 9:46 PM, Jason Granat  wrote:
> It was actually pretty easy to pass the lab on the first try. If you have 
> been to the San Jose campus you know what I mean. If you are traveling West 
> on Tasman you have to pass the lab and flip a u-turn at Champion to get to 
> the Bldg C driveway where the lab is :-)
>
> Unfortunately, I failed my first attempt at the exam...
>
>
>
>
> http://slash128.com
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] SDI or CCM trace logs in CCM 7

[Tanner Ezell]

Yea, RTMT pretty much sucks :)

On Wed, Feb 24, 2010 at 4:59 PM, t n  wrote:
> You can also from the shell:
>
> file list activelog /
> file list activelog /cm/trace/ccm/sdi/
> then file view
> file view activelog /cm/trace/ccm/sdi/ccm0001.txt
>
>
> RTMT is better although it can be much better.
>
>
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] SDI or CCM trace logs in CCM 7

[Tanner Ezell]

You want the Real Time Monitoring Tool (RTMT).

On Wed, Feb 24, 2010 at 2:11 PM, Wilson Bolanos  wrote:
> All,
>
> Where can I find the call logs for Cisco Unified Communications Manager 7?
> Sorry if this is a dumb question, but I am coming from the CallManager 4.1
> world and they are located at
> c:\program files\cisco\trace\ccm
> Thanks,
>
> Wilson
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] BLS and E-readers

[Tanner Ezell]

Thanks to the lovely (and rather useless) DRM IPX uses you wont be
able to read the pdf on your e-reader if they don't support the
FileOpen plugin (which i'm guessing they don't).

Cheers

On Thu, Feb 4, 2010 at 2:01 PM, iptuser55  wrote:
> I`m looking to buy a E-reader not sure which one though
>
> Two potential readers
> http://www.bookeen.com/specs/ebook-cybookopus.aspx
> http://www.ebookreadersreview.co.uk/category/brands/bebook/
> EPUB*, PDF*, TXT, HTML, RTF, MOBI, CHM, PDB, JPG, PNG, GIF, BMP, TIFF
> * including Adobe DRM, compatible with Adobe Digital Editions
> As they are not Kindle, I`m hoping them to be more Open
> Also do they really work in principle?
>
> but I`m also looking to purchase the printed version of BLS
> 1. I`ve been told that I will also get access to the electronic version - is
> this true?
> 2. If the e-reader has WIFI access can I download the electronic version to
> an e-reader OR
> 3. Can I downlaod the electronic version to my lap  and then copy it to the
> e-reader
> As people, I got a few cisco books- anyone know how I can get these loaded?
> any "trade2 in from Cisco
> thanks
> 
> Do you have a story that started on Hotmail? Tell us now
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
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Re: [OSL | CCIE_Voice] UCCX7 (How supervisor could listen to agents calls)

[Tanner Ezell]

http://tannerezell.com/cisco/?p=41
 and then
http://tannerezell.com/cisco/?p=58

For a start.

On Wed, Feb 3, 2010 at 6:55 PM, kerboute kerboute
 wrote:
> Hi Experts,
>
> I have installed UCCX7 and i need supervisor to listen to agents calls.
> I did every thing but when i started the supervisor to listen agent call
> i've got a error like "check network card compatibility , ensure that
> span configured correctly.."
> Any Ideas?
>
> Regards
> Naoufal
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] OT: eReader for Cisco PDFs?

[Tanner Ezell]

There's always the iPad... :)

On Thu, Jan 28, 2010 at 10:27 PM, Jason Granat  wrote:

>  The PDFs direct from CCO format correctly on my iPhone, just small
> screen. Maybe the iPad when it ships if you can wait two months?
>
> Sent while mobile.
>
> On Jan 28, 2010, at 19:24, "Jeff Garvas"  wrote:
>
>   I've heard that the network diagrams look horrible on the kindle.
>
> On Thu, Jan 28, 2010 at 2:51 PM, Jeff Spronk (jespronk) <
> jespr...@cisco.com> wrote:
>
>>  Anyone out there using an eReader to read Cisco PDFs?  I had a friend
>> load up the CUCM 7 SRND on his kindle.  The text looked fine, but the tables
>> and images were garbled.  I’d like to get my hands on a Nook and try it out
>> but haven’t had a chance yet.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> --Jeff
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit  <http://www.ipexpert.com>www.ipexpert.com
>>
>>
>   ___
> For more information regarding industry leading CCIE Lab training, please
> visit <http://www.ipexpert.com>www.ipexpert.com
>
>
> --
>
>
> http://slash128.com
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


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Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] UCCX Issue

[Tanner Ezell]

You really need to reactively debug the script and find specifically where
it is failing. That message is entirely generic. It could be because the
name used for a prompt doesn't include .wav at the end, etc etc. Find the
step, let us know.

On Thu, Jan 21, 2010 at 11:21 PM, vccie2010  wrote:

> Yes, I did validated the script after I opned the the default "ICD"
> script , saved as "ICDTEST" , validated it too but no luck.
>
>
> On Thu, Jan 21, 2010 at 7:29 PM, Kevin Damisch <
> kevin.dami...@vitalsite.com> wrote:
>
>> If you do a reactive debug, which step is the script at when you hear the
>> message?
>>
>> Thanks,
>> Kevin
>>
>> 
>> From: ccie_voice-boun...@onlinestudylist.com [
>> ccie_voice-boun...@onlinestudylist.com] On Behalf Of vccie2010 [
>> vccie2...@gmail.com]
>> Sent: Thursday, January 21, 2010 9:14 PM
>> To: Otto Sanchez
>> Cc: ccie_voice@onlinestudylist.com
>> Subject: Re: [OSL | CCIE_Voice] UCCX Issue
>>
>> Yes Otto, I did that please but still having same issue.
>>
>> On Thu, Jan 21, 2010 at 1:13 PM, Otto Sanchez > o...@ipexpert.com>> wrote:
>> Did you validated the script once it was saved with the new name?, a
>> common cause for this error is that the queue name is invalid in the
>> application section configuration,
>>
>>
>> On Thu, Jan 21, 2010 at 1:37 AM, vccie2010 > vccie2...@gmail.com>> wrote:
>> Well I am just saving the defualt ICD script as a different name "icdtest"
>> and the moment I call I get the error message I posted ealrier. I have all
>> csq etc as taken care of as with default script it warks fine.
>>
>>
>> On Wed, Jan 20, 2010 at 6:50 PM, kill mill > jha...@gmail.com>> wrote:
>> THis is a general issue you have to decode the script to see what the
>> issue is. plus check which script you are referecing and all the parameters
>> csq etc are in line
>>
>> On Wed, Jan 20, 2010 at 8:45 PM, vccie2010 > vccie2...@gmail.com>> wrote:
>> I have UCCX on vmware. I am able to make calls succesfully to UCCX when
>> there is default ICD script selected, but once I open the default ICD script
>> in CRS editor and rename that suppose as "icdnew" and upload and select i,
>> now when I call the trigger it prompts " Thank you for calling…I am sorry.
>> We are currently experiencing system problem. Please try again later" Does
>> anyone had same issue or can guide me what could be the problem. The CRS
>> editor was donwloaded from the UCCX server itself. Seems like somehow the
>> CRS editor is not saving the .aef file properly or ???
>>
>>
>>
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com<http://www.ipexpert.com/>
>>
>>
>>
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com<http://www.ipexpert.com/>
>>
>>
>>
>>
>> --
>> Regards,
>>
>> Otto Sanchez
>> CCIE #25592 (Voice)
>> Support Engineer - IPexpert, Inc.
>> URL: http://www.IPexpert.com <http://www.ipexpert.com/><
>> http://www.ipexpert.com/>
>>
>>
>> 
>> This communication (including any attachments) is intended only for the
>> use of the individual or entity to which it is addressed, and may contain
>> information that is privileged, confidential and exempt from disclosure
>> under applicable law. If you are not the intended recipient, any
>> dissemination, distribution or copying of this communication is strictly
>> prohibited. If you have received this communication in error, please notify
>> Vital Support Systems at 515 334 5700 and delete or destroy all copies and
>> the original document.
>>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Scripting

[Tanner Ezell]

For the benefit of the list, I have attached the completed, working AEF that
I sent back to Cristobal.

On Fri, Jan 15, 2010 at 4:01 PM, Berry, Matthew J.  wrote:

> Better still, send me the aef file. I will take a look at it.
>
> - Sent from my Blackberry
>
> --
>  *From*: ccie_voice-boun...@onlinestudylist.com <
> ccie_voice-boun...@onlinestudylist.com>
> *To*: Cristobal Priego 
> *Cc*: ccie_voice@onlinestudylist.com 
> *Sent*: Fri Jan 15 16:35:52 2010
>
> *Subject*: Re: [OSL | CCIE_Voice] UCCX Scripting
>
> What does your XML file look like, and can you screen shot your script for
> us to look at.
>
> On Fri, Jan 15, 2010 at 2:32 PM, Cristobal Priego <
> cristobalpri...@gmail.com> wrote:
>
>> Tanner,
>>
>> I have a question,
>>
>> when  i read the xml file it always return Null so the first if statement
>> is always false i can't move forward.
>> what am i doing wrong ?
>>
>> 2010/1/15 Cristobal Priego 
>>
>> oh ok, i didn't see that part.
>>> my apologies
>>>
>>> 2010/1/15 Tanner Ezell 
>>>
>>>> Do NOT reference the absolute path. This is no longer supported in UCCX
>>>> 8 and bad practice to begin with.
>>>>
>>>> Cristobal,
>>>>
>>>> The path for the XML step should be something like (if you follow my
>>>> example):
>>>>
>>>> "/descendant::Passwords/child::Password" + count
>>>>
>>>> You'll need a document variable, and use the Create XML Document Step,
>>>> the document name will be (for example Passwords.xml) DOC[Passwords.xml],
>>>> assign the document variable to the step then you can use the Get XML
>>>> Document Data Steps
>>>>
>>>>
>>>> On Fri, Jan 15, 2010 at 1:18 PM, Christopher Clouse <
>>>> christopherc_56...@hotmail.com> wrote:
>>>>
>>>>>  You can reference the absolute path (c:\document.xml) or the
>>>>> preferred way to do this is to upload the document to the Document
>>>>> Management and reference [DOC] document.xml.   The latter allows for it to
>>>>> be backed up with UCCX and supports HA.
>>>>>
>>>>> ~Chris
>>>>>
>>>>>  *From:* Cristobal Priego 
>>>>> *Sent:* Friday, January 15, 2010 2:15 PM
>>>>> *To:* Christopher Clouse 
>>>>> *Cc:* ccie_voice@onlinestudylist.com
>>>>> *Subject:* Re: [OSL | CCIE_Voice] UCCX Scripting
>>>>>
>>>>> I'm trying the xml option.
>>>>>
>>>>> i just have a question on the step : Get XML Document Data; on the
>>>>> field "Path"  do i specify where the XML is located ? or what do i put 
>>>>> there
>>>>>
>>>>> thank you
>>>>>
>>>>> 2010/1/15 Christopher Clouse 
>>>>>
>>>>>>  The better way to do this would be do an XML lookup to perform the
>>>>>> function that you want based on DNIS and return the password to the 
>>>>>> script.
>>>>>>
>>>>>> ~Chris
>>>>>>
>>>>>>  *From:* Cristobal Priego 
>>>>>> *Sent:* Friday, January 15, 2010 12:25 PM
>>>>>> *To:* ccie_voice@onlinestudylist.com
>>>>>> *Subject:* [OSL | CCIE_Voice] UCCX Scripting
>>>>>>
>>>>>> Hello all
>>>>>>
>>>>>> I have a question, i'm in the middle of programming a scripting and
>>>>>> just realized that i need to create a nested if step.
>>>>>>
>>>>>> Do you know what's the maximum if's that can be nested? I need to nest
>>>>>> 25 ifs on my script
>>>>>>
>>>>>> or if you could recommend a better way to do it I'd appreciated it
>>>>>>
>>>>>> this is what i need to do pretty much on this step
>>>>>>
>>>>>> based on the CalledNumber I need to set a fixed password to a
>>>>>> variable. do you know a way to do this besides the nested ifs ?
>>>>>>
>>>>>>
>>>>>> thank you
>>>>>>
>>>>>> Cris
>>>>>>
>>>>>> --
>>>>>>
>>>>>> ___
>>>>>> For more information regarding industry leading CCIE Lab training,
>>>>>> please visit www.ipexpert.com
>>>>>>
>>>>>
>>>>>
>>>>> ___
>>>>> For more information regarding industry leading CCIE Lab training,
>>>>> please visit www.ipexpert.com
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Tanner Ezell
>>>>
>>>
>>>
>>
>
>
> --
> Regards,
> Tanner Ezell
>



-- 
Regards,
Tanner Ezell


meetme.aef
Description: Binary data
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] UCCX Scripting

[Tanner Ezell]

What does your XML file look like, and can you screen shot your script for
us to look at.

On Fri, Jan 15, 2010 at 2:32 PM, Cristobal Priego  wrote:

> Tanner,
>
> I have a question,
>
> when  i read the xml file it always return Null so the first if statement
> is always false i can't move forward.
> what am i doing wrong ?
>
> 2010/1/15 Cristobal Priego 
>
> oh ok, i didn't see that part.
>> my apologies
>>
>> 2010/1/15 Tanner Ezell 
>>
>>> Do NOT reference the absolute path. This is no longer supported in UCCX 8
>>> and bad practice to begin with.
>>>
>>> Cristobal,
>>>
>>> The path for the XML step should be something like (if you follow my
>>> example):
>>>
>>> "/descendant::Passwords/child::Password" + count
>>>
>>> You'll need a document variable, and use the Create XML Document Step,
>>> the document name will be (for example Passwords.xml) DOC[Passwords.xml],
>>> assign the document variable to the step then you can use the Get XML
>>> Document Data Steps
>>>
>>>
>>> On Fri, Jan 15, 2010 at 1:18 PM, Christopher Clouse <
>>> christopherc_56...@hotmail.com> wrote:
>>>
>>>>  You can reference the absolute path (c:\document.xml) or the preferred
>>>> way to do this is to upload the document to the Document Management and
>>>> reference [DOC] document.xml.   The latter allows for it to be backed up
>>>> with UCCX and supports HA.
>>>>
>>>> ~Chris
>>>>
>>>>  *From:* Cristobal Priego 
>>>> *Sent:* Friday, January 15, 2010 2:15 PM
>>>> *To:* Christopher Clouse 
>>>> *Cc:* ccie_voice@onlinestudylist.com
>>>> *Subject:* Re: [OSL | CCIE_Voice] UCCX Scripting
>>>>
>>>> I'm trying the xml option.
>>>>
>>>> i just have a question on the step : Get XML Document Data; on the field
>>>> "Path"  do i specify where the XML is located ? or what do i put there
>>>>
>>>> thank you
>>>>
>>>> 2010/1/15 Christopher Clouse 
>>>>
>>>>>  The better way to do this would be do an XML lookup to perform the
>>>>> function that you want based on DNIS and return the password to the 
>>>>> script.
>>>>>
>>>>> ~Chris
>>>>>
>>>>>  *From:* Cristobal Priego 
>>>>> *Sent:* Friday, January 15, 2010 12:25 PM
>>>>> *To:* ccie_voice@onlinestudylist.com
>>>>> *Subject:* [OSL | CCIE_Voice] UCCX Scripting
>>>>>
>>>>> Hello all
>>>>>
>>>>> I have a question, i'm in the middle of programming a scripting and
>>>>> just realized that i need to create a nested if step.
>>>>>
>>>>> Do you know what's the maximum if's that can be nested? I need to nest
>>>>> 25 ifs on my script
>>>>>
>>>>> or if you could recommend a better way to do it I'd appreciated it
>>>>>
>>>>> this is what i need to do pretty much on this step
>>>>>
>>>>> based on the CalledNumber I need to set a fixed password to a variable.
>>>>> do you know a way to do this besides the nested ifs ?
>>>>>
>>>>>
>>>>> thank you
>>>>>
>>>>> Cris
>>>>>
>>>>> --
>>>>>
>>>>> ___
>>>>> For more information regarding industry leading CCIE Lab training,
>>>>> please visit www.ipexpert.com
>>>>>
>>>>
>>>>
>>>> ___
>>>> For more information regarding industry leading CCIE Lab training,
>>>> please visit www.ipexpert.com
>>>>
>>>>
>>>
>>>
>>> --
>>> Regards,
>>> Tanner Ezell
>>>
>>
>>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Scripting

[Tanner Ezell]

Do NOT reference the absolute path. This is no longer supported in UCCX 8
and bad practice to begin with.

Cristobal,

The path for the XML step should be something like (if you follow my
example):

"/descendant::Passwords/child::Password" + count

You'll need a document variable, and use the Create XML Document Step, the
document name will be (for example Passwords.xml) DOC[Passwords.xml], assign
the document variable to the step then you can use the Get XML Document Data
Steps


On Fri, Jan 15, 2010 at 1:18 PM, Christopher Clouse <
christopherc_56...@hotmail.com> wrote:

>  You can reference the absolute path (c:\document.xml) or the preferred
> way to do this is to upload the document to the Document Management and
> reference [DOC] document.xml.   The latter allows for it to be backed up
> with UCCX and supports HA.
>
> ~Chris
>
>  *From:* Cristobal Priego 
> *Sent:* Friday, January 15, 2010 2:15 PM
> *To:* Christopher Clouse 
> *Cc:* ccie_voice@onlinestudylist.com
> *Subject:* Re: [OSL | CCIE_Voice] UCCX Scripting
>
> I'm trying the xml option.
>
> i just have a question on the step : Get XML Document Data; on the field
> "Path"  do i specify where the XML is located ? or what do i put there
>
> thank you
>
> 2010/1/15 Christopher Clouse 
>
>>  The better way to do this would be do an XML lookup to perform the
>> function that you want based on DNIS and return the password to the script.
>>
>> ~Chris
>>
>>  *From:* Cristobal Priego 
>> *Sent:* Friday, January 15, 2010 12:25 PM
>> *To:* ccie_voice@onlinestudylist.com
>> *Subject:* [OSL | CCIE_Voice] UCCX Scripting
>>
>> Hello all
>>
>> I have a question, i'm in the middle of programming a scripting and just
>> realized that i need to create a nested if step.
>>
>> Do you know what's the maximum if's that can be nested? I need to nest 25
>> ifs on my script
>>
>> or if you could recommend a better way to do it I'd appreciated it
>>
>> this is what i need to do pretty much on this step
>>
>> based on the CalledNumber I need to set a fixed password to a variable. do
>> you know a way to do this besides the nested ifs ?
>>
>>
>> thank you
>>
>> Cris
>>
>> --
>>
>> _______
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Scripting

[Tanner Ezell]

You mean like my solution here?

https://supportforums.cisco.com/thread/2000771?tstart=0

:)

On Fri, Jan 15, 2010 at 1:13 PM, Christopher Clouse <
christopherc_56...@hotmail.com> wrote:

>  The better way to do this would be do an XML lookup to perform the
> function that you want based on DNIS and return the password to the script.
>
> ~Chris
>
>  *From:* Cristobal Priego 
> *Sent:* Friday, January 15, 2010 12:25 PM
> *To:* ccie_voice@onlinestudylist.com
> *Subject:* [OSL | CCIE_Voice] UCCX Scripting
>
> Hello all
>
> I have a question, i'm in the middle of programming a scripting and just
> realized that i need to create a nested if step.
>
> Do you know what's the maximum if's that can be nested? I need to nest 25
> ifs on my script
>
> or if you could recommend a better way to do it I'd appreciated it
>
> this is what i need to do pretty much on this step
>
> based on the CalledNumber I need to set a fixed password to a variable. do
> you know a way to do this besides the nested ifs ?
>
>
> thank you
>
> Cris
>
> --
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
> _______
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX Scripting

[Tanner Ezell]

Cristobal,

See: https://supportforums.cisco.com/thread/2000771?tstart=0

(It is your thread after all)

Cheers,
Tanner Ezell

On Fri, Jan 15, 2010 at 11:25 AM, Cristobal Priego <
cristobalpri...@gmail.com> wrote:

> Hello all
>
> I have a question, i'm in the middle of programming a scripting and just
> realized that i need to create a nested if step.
>
> Do you know what's the maximum if's that can be nested? I need to nest 25
> ifs on my script
>
> or if you could recommend a better way to do it I'd appreciated it
>
> this is what i need to do pretty much on this step
>
> based on the CalledNumber I need to set a fixed password to a variable. do
> you know a way to do this besides the nested ifs ?
>
>
> thank you
>
> Cris
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] What UCCX type

[Tanner Ezell]

It *could* include anything related to UCCX, but I doubt there will be much
that is complicated.

On Thu, Jan 7, 2010 at 6:07 PM, iptuser55  wrote:

>
>  Thanks, does that mean the lab could involve email queing, Db dips etc or
> is it just Cisco focused?
> --
> Date: Thu, 7 Jan 2010 18:05:24 -0800
> Subject: Re: [OSL | CCIE_Voice] What UCCX type
> From: tanner.ez...@gmail.com
> To: iptuse...@hotmail.co.uk
> CC: ccie_voice@onlinestudylist.com
>
>
> I believe it is premium
>
> On Thu, Jan 7, 2010 at 5:42 PM, iptuser55  wrote:
>
> Does anyone know what UCCX version is in the lab- Standard, Enhance,
> Premium
>
> thanks
>
> --
> Have more than one Hotmail account? Link them together to easily access
> both. <http://clk.atdmt.com/UKM/go/186394591/direct/01/>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>
> --
> Regards,
> Tanner Ezell
>
> --
> New! Receive and respond to mail from other email accounts from within
> Hotmail Find out how. <http://clk.atdmt.com/UKM/go/186394593/direct/01/>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] What UCCX type

[Tanner Ezell]

I believe it is premium

On Thu, Jan 7, 2010 at 5:42 PM, iptuser55  wrote:

>  Does anyone know what UCCX version is in the lab- Standard, Enhance,
> Premium
>
> thanks
>
> --
> Have more than one Hotmail account? Link them together to easily access
> both. <http://clk.atdmt.com/UKM/go/186394591/direct/01/>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Installing UCCX on VMWare - Getting I/O Error in AXL when attempting to login (UNCLASSIFIED)

[Tanner Ezell]

Jeff,

Are you getting this error trying to login as Administrator/ciscocisco or
after?

This may be of help: UCCX 7 Installation in VMware with Cisco OS 2003 and
Windows 2003 (Video Tutorial) <http://tannerezell.com/cisco/?p=164>

On Fri, Jan 1, 2010 at 11:09 AM, Girard, Jeffrey COL MIL USA <
jeffrey.gir...@us.army.mil> wrote:

> Classification: UNCLASSIFIED
> Caveats: FOUO
>
> VM Workstation 6.5
>
> Created VM image with 2.5 GB RAM and 75 GB hard drive.  Using authentic
> Cisco media and using Cisco O/S install disks.
>
> No issues during install (except it took a long time)
>
> Accessed the admin web page at 10.10.210.15/Appadmin.
>
> Tried to login in using credentials established during install.
>
> I get a page that says Unauthorized
>
> "I/O Error in AXL.  Please try again.  Please use the browsers back
> button to go back to the login page"
>
> I have never installed/used UCCX before.  Have scanned the installation
> guide but do not see anything that I have done wrong/should have done.
>
> Do I need to configuration CUCM to resolve this AXL issue?
>
> Jeff
>
> ---
> Jeffrey T. Girard ("Jeff")
> COL, 53
> Future Forces Integration Directorate (FFID), Deputy - Networks
> office:  (915)568-1240  DSN 978
> Mobile:  (915)727-4222
> reply to:  jeffrey.gir...@us.army.mil
>
> Classification: UNCLASSIFIED
> Caveats: FOUO
>
>
> _______
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>



-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Graceful Exit from IPCC failing

[Tanner Ezell]

Can you clarify what you mean by 'gracefully disconnect'. Use the terminate
step to end the call.

On Tue, Dec 22, 2009 at 10:01 AM, kill mill  wrote:

>
>
> On Tue, Dec 22, 2009 at 8:32 AM, kill mill  wrote:
>
>> Hi,
>> I was testing a script to play a prompt and send a disconnect to the ccm
>> and hang up gracefully in other words i hit the script the ICD plays a
>> prompt and I want to hang up without the system prompt stating we are having
>> problems. I dont seem to be able to
>> get a graceful disconnect unless I redirect the call to a unity handler
>> and say goodbye. Is there another method to accomplish this ?
>> Thanks
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CCX AGENTS

[Tanner Ezell]

You can manually configure the button to include the agent ID, password and
ACD extension.

On Wed, Dec 9, 2009 at 8:43 PM, Omotayo  wrote:

> it was the variance is port number. it works well.
> Though i configured i as a button login when i press the button, its still
> request for Ext Pwd and ID
> What do you think
>
> On Thu, Dec 10, 2009 at 1:50 AM, Tanner Ezell wrote:
>
>> You probably used a host name instead of an IP address and your phones are
>> unable to resolve the name to an IP.
>>
>>   On Wed, Dec 9, 2009 at 7:30 PM, Omotayo  wrote:
>>
>>>   Hello,
>>>
>>> I have subscribed a phone to the contact center agent service
>>>
>>> when i click on the service button on the phone, i get the message Host
>>> not found
>>>
>>> Any one witha suggestion
>>> thanks
>>>
>>> _______
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
>>
>> --
>> Regards,
>> Tanner Ezell
>>
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CCX AGENTS

[Tanner Ezell]

You probably used a host name instead of an IP address and your phones are
unable to resolve the name to an IP.

On Wed, Dec 9, 2009 at 7:30 PM, Omotayo  wrote:

> Hello,
>
> I have subscribed a phone to the contact center agent service
>
> when i click on the service button on the phone, i get the message Host not
> found
>
> Any one witha suggestion
> thanks
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIEVoice v 3

[Tanner Ezell]

I would imagine premium. 
Sent via BlackBerry from T-Mobile

-Original Message-
From: Farkas Péter 
Date: Fri, 4 Dec 2009 14:53:31 
To: Pulos, Greg; Talmadge Almand; akash 
patel
Cc: 
Subject: Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIE
Voice v 3

hi,

Not answered yet but also would like to know:
Which licence version of UCCX (premier, enhance or standard) is recomended 
for lab?

Peter
- Original Message - 
From: "Pulos, Greg" 
To: "Talmadge Almand" ; "akash patel" 

Cc: 
Sent: Friday, December 04, 2009 12:53 PM
Subject: Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIE 
Voice v 3


> An excellent source is the ccx getting started with scripts document.
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/user/guide/uccx70edgs.pdf
>
> thank you.
>
> gpulos
>
> -Original Message-
> From: ccie_voice-boun...@onlinestudylist.com 
> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Talmadge 
> Almand
> Sent: Thursday, December 03, 2009 4:15 PM
> To: akash patel
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIE 
> Voice v 3
>
> Yes to the troubleshooting being fairgame, and you can also expect any 
> variation for scripting, I would recommend the advanced scripting 
> training, or practice some custom scenarios, the ones that IPExpert 
> details are a good measure of what to expect.
>
>
> On Thu, Dec 3, 2009 at 3:30 PM, akash patel  wrote:
>
>
> I understood from previous blog/post that UCCX will be pre integrated with 
> UCM in the lab, however we will be expected to troubleshoot the 
> integration.  I can take help from SRND,
>
> however as far 2nd piece of UCCX which is scripting, what material do you 
> recommend to study?
>
> Is there any document outlining what version of UCXX is in test (premier, 
> enhance or standard) and /or what topics will be tesable (can imagine 
> standard AA, ACD), but weather email, DB dig out, web application, java 
> applet creation could be testable as well?
>
> Thank you
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com 
>
>
>
>
>
>
> -- 
> Regards,
>
> Talmadge Almand
> CCIE #20901 (Voice)
> Sr, Support Engineer - IPexpert, Inc.
> URL:http://www.IPexpert.com
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com 

___
For more information regarding industry leading CCIE Lab training, please visit 
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___
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Re: [OSL | CCIE_Voice] CUCM on Vmware Server vs ESX

[Tanner Ezell]

What versions are you using?

On Wed, Nov 4, 2009 at 8:05 PM, anil batra  wrote:

> My bad, it's 9GB of RAM and 72GB of HDD
>
> --- On *Thu, 11/5/09, Tanner Ezell * wrote:
>
>
> From: Tanner Ezell 
> Subject: Re: [OSL | CCIE_Voice] CUCM on Vmware Server vs ESX
> To: "anil batra" 
> Cc: ccie_voice@onlinestudylist.com
> Date: Thursday, November 5, 2009, 5:20 AM
>
>
> You have 9gb of hard disk?
>
> Please clarify and specify more information about your VMs. You'll need
> 72gb minimum to have a UCM function properly (along with UCCX, et al)
>
> On Wed, Nov 4, 2009 at 5:26 PM, anil batra 
> http://us.mc379.mail.yahoo.com/mc/compose?to=anil...@yahoo.com>
> > wrote:
>
>>   Hi
>>
>> I have installed CUCM- Pub and Sub, Unity Connection and UCCX on Vmware
>> Server. Sonmehow the it's not stabel, first the Services would not come up
>> on CUCM - Sub and then was not able to web browse into CUCM Pub or sometimes
>> oin Unity connection.
>>
>> I am using unbranded server whcih has 9GB of HDD and Intern Qual core CPU.
>>
>> Also would like to get feedback on whether to go for vmware ESX in place
>> of vmware server, will that make difference in perfomance.
>>
>> Thanks in advance.
>>
>> AB
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
>
> --
> Regards,
> Tanner Ezell
>
> -Inline Attachment Follows-
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CUCM on Vmware Server vs ESX

[Tanner Ezell]

You have 9gb of hard disk?

Please clarify and specify more information about your VMs. You'll need 72gb
minimum to have a UCM function properly (along with UCCX, et al)

On Wed, Nov 4, 2009 at 5:26 PM, anil batra  wrote:

> Hi
>
> I have installed CUCM- Pub and Sub, Unity Connection and UCCX on Vmware
> Server. Sonmehow the it's not stabel, first the Services would not come up
> on CUCM - Sub and then was not able to web browse into CUCM Pub or sometimes
> oin Unity connection.
>
> I am using unbranded server whcih has 9GB of HDD and Intern Qual core CPU.
>
> Also would like to get feedback on whether to go for vmware ESX in place of
> vmware server, will that make difference in perfomance.
>
> Thanks in advance.
>
> AB
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Cisco Telephony OS / VMWare ESXi

[Tanner Ezell]

Jeff

Yeah, I pissed last night, and my hotel had no wifi so I was fairly
unavailable to say the least :) If you'd like, send me a list of things
you'd like to see and I'll see what I can do.

Cheers,
Tanner Ezell

On Fri, Oct 30, 2009 at 10:05 AM, Jeff Garvas  wrote:

> Tanner,
>
> Link to you?  I was looking for you in gmail chat last night.  Your website
> was down :)I knew your resource was out there but I didn't have a w2k3
> disk other than the telephony OS but I'm going to try to find one at hte
> office today.   Eventually found your video on Vimeo, but it sorta glossed
> over how to get the OS installed if I'm not mistaken.
>
> Thanks for putting that video out there btw.   If you ever get the urge to
> do a AD integration video for those of us who don't know much about Windows
> AD I'd be a huge fan of that :)
>
> -Jeff
>
>
> On Fri, Oct 30, 2009 at 9:59 AM, Tanner Ezell wrote:
>
>> Gotta love when people link to me :)
>>
>> On Fri, Oct 30, 2009 at 6:58 AM, Iwan  wrote:
>>
>>>  Jeff,
>>>
>>>
>>>
>>> What are you trying to install exactly?
>>>
>>> I used The Cisco OS (cisco iptelephony server os2003.1.4) which I used to
>>> install UCCX.
>>>
>>> I know that all the versions below 1.4 are not Vmware aware and you need
>>> a special .reg patch for this.
>>>
>>>
>>>
>>> This can be found here:
>>>
>>> http://tannerezell.com/cisco/?p=164
>>>
>>>
>>>
>>>
>>>
>>>  ing. Iwan Hoogendoorn
>>>
>>> CCIE3#13084
>>>
>>>
>>>
>>> *Van:* ccie_voice-boun...@onlinestudylist.com [mailto:
>>> ccie_voice-boun...@onlinestudylist.com] *Namens *Jeff Garvas
>>> *Verzonden:* vrijdag 30 oktober 2009 7:05
>>> *Aan:* OSL Group
>>> *Onderwerp:* [OSL | CCIE_Voice] Cisco Telephony OS / VMWare ESXi
>>>
>>>
>>>
>>>
>>> I think I'm missing something obvious but I can't find anything with
>>> google that gives this one away. Has anyone successfully loaded Cisco
>>> Telephony OS for uccx in vmware ESXi without installing it on an actual MCS
>>> server first and creating a image?   I'm using the HP 2003.1.1 disk, but I'm
>>> installing on a simple Intel CPU box.
>>>
>>> I built a 80gb partition, 3.7gb of memory, and I keep getting this error
>>> early in the install:   "The installation program has determined that this
>>> server is not supported by this media"
>>>
>>> What is the best way to install the OS on a generic ESXi machine?
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
>>
>> --
>> Regards,
>> Tanner Ezell
>>
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Cisco Telephony OS / VMWare ESXi

[Tanner Ezell]

Gotta love when people link to me :)

On Fri, Oct 30, 2009 at 6:58 AM, Iwan  wrote:

>  Jeff,
>
>
>
> What are you trying to install exactly?
>
> I used The Cisco OS (cisco iptelephony server os2003.1.4) which I used to
> install UCCX.
>
> I know that all the versions below 1.4 are not Vmware aware and you need a
> special .reg patch for this.
>
>
>
> This can be found here:
>
> http://tannerezell.com/cisco/?p=164
>
>
>
>
>
>  ing. Iwan Hoogendoorn
>
> CCIE3#13084
>
>
>
> *Van:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *Namens *Jeff Garvas
> *Verzonden:* vrijdag 30 oktober 2009 7:05
> *Aan:* OSL Group
> *Onderwerp:* [OSL | CCIE_Voice] Cisco Telephony OS / VMWare ESXi
>
>
>
>
> I think I'm missing something obvious but I can't find anything with google
> that gives this one away. Has anyone successfully loaded Cisco Telephony OS
> for uccx in vmware ESXi without installing it on an actual MCS server first
> and creating a image?   I'm using the HP 2003.1.1 disk, but I'm installing
> on a simple Intel CPU box.
>
> I built a 80gb partition, 3.7gb of memory, and I keep getting this error
> early in the install:   "The installation program has determined that this
> server is not supported by this media"
>
> What is the best way to install the OS on a generic ESXi machine?
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] Proctor Lab 4 Hr Session

[Tanner Ezell]

If it becomes available? I'd venture around half the price of 8 hours :)

On Sat, Oct 24, 2009 at 8:45 PM, Wilson Bolanos  wrote:

>  What is the price for 4 hours (ball park figure)?
>
>
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Wayne Lawson
> *Sent:* Thursday, October 22, 2009 3:31 PM
> *To:* Craig Staffin
> *Cc:* ccie_voice@onlinestudylist.com
>
> *Subject:* Re: [OSL | CCIE_Voice] Proctor Lab 4 Hr Session
>
>
>
> Guys - we're planning on offering 4-hour sessions with an enhanced Proctor
> Labs site - probably around the end of Q1 next year. Lots of obstacles to
> tackle.
>
> Regards,
>
>
>
> Wayne A. Lawson II - CCIE #5244
>
> Founder & President - IPexpert
>
> Mailto: wlaw...@ipexpert.com
>
> Telephone: +1.810.326.1444, ext. 701
>
> Live Assistance, Please visit: www.ipexpert.com/chat
>
> eFax: +1.810.454.0130
>
>
>
> ::Message sent from iPhone::
>
>
>
> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S,
> Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service
> Provider) Certification Training with locations throughout the United
> States, Europe and Australia. Be sure to check out our online communities at
> www.ipexpert.com/communities and our public website at www.ipexpert.com.
>
>
> On Oct 22, 2009, at 5:26 PM, Craig Staffin  wrote:
>
>  I second all of these as well as it would be nice to link sessions easier
> (even today) a check box on the web asking if you would like them linked??
>
> I have sent 3 emails to supports asking to have sessions linked with no
> response.
>
> It would be nice to break them down into 4 hour sessions but then I am
> thinking it would be harder for IPX to support as the vouchers are setup for
> 8 hour rack sessions so if you only wanted 4 there would need to be a way to
> break the vouchers apart.
>
> One last point is that when you first start doing the Mock labs they take
> around 10-12 hours (atleast for me) so I ended booking 2 8 hours sessions
> then possibly burning a few hours because my brain hurt.
>
> Any thoughts from Wayne, Mark or Vik?
>
>  On Thu, Oct 22, 2009 at 3:42 PM, Jason Granat  wrote:
>
> This was the main reason I built a home lab as opposed to rack time. It
> isuch easier for me yo just jump in and try a few things rather than setting
> aside 8 hours. Just thinking out loud, er, via list... I don't see why it
> couldn't be all racks. If one needs 8 hours just book back-to-back sessions.
> Just need some way to make sure things don't reset between sessions.
>
> Sent while mobile.
>
>
> On Oct 22, 2009, at 13:35, Tanner Ezell  wrote:
>
>  I second this, 4 hour rack sessions would benefit me as well.
>
> On Thu, Oct 22, 2009 at 3:45 AM, kamal yousaf 
> wrote:
>
>
> Hello Team,
>
>  I heard sometime back that ProctorLabs is planning down the road to have 4
> hr rack sessions in addition to current 8 hrs sessions to facilitate people
> like me. I have/had lots of problem w.r.t electricity outage/internet
> outage. Having 4 hr sessions will also help us if we need to focus only on
> certain section or weak areas of study instead of doing whole lab all at
> once.It will offer lot more flexibility and help overcome outages and not
> having whole rack time wasted so,its my request to PL and IPexpert team to
> please consider implementing it at their earliest. May be,it could be done
> only on 1-2 racks initially and if more people find it useful,then it can be
> spanned across other racks as well.
>
> Thanks.
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>
> --
> Regards,
> Tanner Ezell
>
>  ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>   --
>
>
>
> http://slash128.com
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
>  ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,
Tanner Ezell
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com