t: Wednesday, October 07, 2009 8:24 PM
To: Juliana Xu
Cc: Michael Ciarfello ; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] uccx editor issue
No, it works fine in VMware, the issue appears to be localized to you?
On Wed, Oct 7, 2009 at 7:57 PM, Juliana Xu wrote:
Even
7, 2009 7:15 PM
> *To:* Juliana Xu ; ccie_voice@onlinestudylist.com
> *Subject:* RE: [OSL | CCIE_Voice] uccx editor issue
>
> Never seen that. I would guess uninstall and reinstall the editor on the
> IPCC server. Or reintall IPCC.
> --
> *Fro
Even the Proctor labs have the same issue. Is it possible because of VMware?
From: Michael Ciarfello
Sent: Wednesday, October 07, 2009 7:15 PM
To: Juliana Xu ; ccie_voice@onlinestudylist.com
Subject: RE: [OSL | CCIE_Voice] uccx editor issue
Never seen that. I would guess uninstall and
Never seen that. I would guess uninstall and reinstall the editor on the IPCC
server. Or reintall IPCC.
From: ccie_voice-boun...@onlinestudylist.com
[ccie_voice-boun...@onlinestudylist.com] On Behalf Of Juliana Xu
[juliana...@hotmail.com]
Sent: Wednesday, Octob
When the agent goes to "reserved state" on the phone, it means that UCCX has
identified the agent as a resource and it attempting to route the call to the
agent. It is normal for the agent to enter "reserved" as that is how the
system prevents other CSQ or applications from trying to route a c
> *From: *"Kumar, Narinder"
> *Date: *Mon, 5 Oct 2009 21:14:23 +1100
> *To: *Mick Vaites , "ccie_voice@onlinestudylist.com" <
> ccie_voice@onlinestudylist.com>
> *Subject: *RE: [OSL | CCIE_Voice] UCCX agent
>
>
> Hi Mick,
>
> I
inder
Sent: Monday, 5 October 2009 9:14 PM
To: Mick Vaites; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX agent
Hi Mick,
I haven't installed CAD yet, I have logged the agent into the phone
only.
Cheers
Narinder
From: Mick Vaites [mailto:m...@pobox.net.uk]
Se
ct 2009 21:14:23 +1100
To: Mick Vaites , "ccie_voice@onlinestudylist.com"
Subject: RE: [OSL | CCIE_Voice] UCCX agent
Hi Mick,
I haven¹t installed CAD yet, I have logged the agent into the phone only.
Cheers
Narinder
From: Mick Vaites [mailto:m...@pobox.net.uk]
Sent: Monday, 5 Oct
Hi Mick,
I haven't installed CAD yet, I have logged the agent into the phone only.
Cheers
Narinder
From: Mick Vaites [mailto:m...@pobox.net.uk]
Sent: Monday, 5 October 2009 9:11 PM
To: Kumar, Narinder; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX agent
Hi Narinde
Hi Narinder
If you¹ve got phone cad installed can you bring the agent online ?
Best regards
Mick
E: m...@pobox.net.uk
From: "Kumar, Narinder"
Date: Mon, 5 Oct 2009 21:04:26 +1100
To: "ccie_voice@onlinestudylist.com"
Subject: Re: [OSL | CCIE_Voice] UCCX agent
Forgo
Forgot to mention :
I can see the call waiting in Q.
The agent is appearing as a resource in the CSQ.
From: Kumar, Narinder
Sent: Monday, 5 October 2009 8:59 PM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] UCCX agent
No fancy script just testing IPCC using the standard ICD scrip
Depends on your licensing. However many IVR ports you have is the maximum
instances of any application you can run.
On Tue, Aug 11, 2009 at 11:45 AM, Ravindra Lakpriya wrote:
> Hello guys,
> What is the limitation when we are using IVR functionality of the UCCX ?
> how many IVR's that we can run
W *
>
>
>
>
>
> --
> *From:* Stuart Geoghegan
> *To:* KatGuru ; Tanner Ezell
> *Cc:* ccie_voice@onlinestudylist.com; cisco-v...@puck.nether.net
> *Sent:* Monday, August 10, 2009 10:11:44 AM
>
> *Subject:* Re: [OSL | CCIE_Voice] uccx no
oghegan
> wrote:
>
> > From: Stuart Geoghegan
> > Subject: Re: [OSL | CCIE_Voice] uccx node manager terminated unexpectedly
> by NT authority
> > To: "KatGuru" , "Tanner Ezell" <
> tanner.ez...@gmail.com>
> > Cc: ccie_voice@o
: [OSL | CCIE_Voice] uccx node manager terminated unexpectedly by NT
authority
I had the same problem. But it was OK after I reinstalled it from the scratch.
I believe its something to do with the OS patch.
--- On Mon, 8/10/09, Tanner Ezell wrote:
> From: Tanner Ezell
> Subject: Re
I don't remember exactly which one i installed but I'll check and let you know
tonight.
Thanks.
--- On Mon, 8/10/09, Stuart Geoghegan wrote:
> From: Stuart Geoghegan
> Subject: Re: [OSL | CCIE_Voice] uccx node manager terminated unexpectedly by
> NT authority
> To: &qu
?
kind regards
Stuart
From: KatGuru
To: Stuart Geoghegan ; Tanner Ezell
Cc: ccie_voice@onlinestudylist.com; cisco-v...@puck.nether.net
Sent: Monday, 10 August, 2009 14:55:51
Subject: Re: [OSL | CCIE_Voice] uccx node manager terminated unexpectedly by NT
authority
I had the same problem. But it was OK after I reinstalled it from the scratch.
I believe its something to do with the OS patch.
--- On Mon, 8/10/09, Tanner Ezell wrote:
> From: Tanner Ezell
> Subject: Re: [OSL | CCIE_Voice] uccx node manager terminated unexpectedly by
> NT autho
Hi Jeremy
Unfortunately just this morning I had the same issue (and it was working fine
when i installed it yesterday). I am just in the middle of re-building my VM
and installing UCCX again. I couldn't see (or the shutdown timer didn't give
me enough time to troubleshoot) any other way of ge
st.com] On Behalf Of Michael
Ciarfello
Sent: Friday, July 24, 2009 9:28 PM
To: Cristobal Priego
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me
Depends on how the subflow did the recording, where and how it stored it,
etc. You can attach the aef files an
all; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me
I was able to get this to work. I just have one more question. I'd like to get
crazy.
I'd like the caller's name to be played before he joins the bridge.
I have the subflow that will record the name and it
iego [mailto:cristobalpri...@gmail.com]
> *Sent:* Thursday, July 23, 2009 3:23 PM
>
> *To:* Michael Ciarfello
> *Cc:* Jeffrey Hall; ccie_voice@onlinestudylist.com
> *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me
>
>
>
> nevermind I got it sorry
>
> 2009/7/23 Cristobal
I'm pretty sure you should be able
to play the same in Unity also.
From: Cristobal Priego [mailto:cristobalpri...@gmail.com]
Sent: Thursday, July 23, 2009 3:23 PM
To: Michael Ciarfello
Cc: Jeffrey Hall; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me
nevermind I
>> I might have confused you by combining too many possibilities into one
>> message. Let me know your exact requirements and I’d be glad to clean it up
>> for you.
>>
>>
>>
>> *From:* Cristobal Priego [mailto:cristobalpri...@gmail.com]
>> *Sent:* Thu
> *From:* Cristobal Priego [mailto:cristobalpri...@gmail.com]
> *Sent:* Thursday, July 23, 2009 2:44 PM
> *To:* Michael Ciarfello
> *Cc:* Jeffrey Hall; ccie_voice@onlinestudylist.com
>
> *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me
>
>
>
> thank you, however t
istobalpri...@gmail.com]
Sent: Thursday, July 23, 2009 2:44 PM
To: Michael Ciarfello
Cc: Jeffrey Hall; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me
thank you, however the meet me needs to be initiated first, right and then the
callers needs to authenticate or is ther
hen call redirect to your meetme number.
>
> If not then do what you want (hang up, re-prompt user, etc.)
>
>
>
> *From:* Jeffrey Hall [mailto:layer8...@gmail.com]
> *Sent:* Thursday, July 23, 2009 2:24 PM
> *To:* Michael Ciarfello
> *Cc:* Cristobal Priego; ccie_voice@online
.
If not then do what you want (hang up, re-prompt user, etc.)
From: Jeffrey Hall [mailto:layer8...@gmail.com]
Sent: Thursday, July 23, 2009 2:24 PM
To: Michael Ciarfello
Cc: Cristobal Priego; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me
Now THERE's an e
Now THERE's an expert response! lol
On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello
wrote:
> Yes.
>
>
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Cristobal Priego
> *Sent:* Thursday, July 23, 2009 12:53 PM
> *To:* ccie
Mike
How will you implement this?
Thanks
Cris
On Jul 23, 2009, at 10:15 AM, Michael Ciarfello
wrote:
Yes.
From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-
boun...@onlinestudylist.com] On Behalf Of Cristobal Priego
Sent: Thursday, July 23, 2009 12:53 PM
To: ccie_voic
Yes.
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego
Sent: Thursday, July 23, 2009 12:53 PM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] UCCX and meet-me
Hello Experts,
I was wondering if you know how t
Also check the route plan and route plan report, for the DN you are trying
to add for the CTI route point.
On Fri, Jul 10, 2009 at 11:55 AM, Cristobal Priego <
cristobalpri...@gmail.com> wrote:
> Experts,
>
> When I go to Application Management and if I try to add a trigger to my
> application .
Is it already there with the same name and/or extension? Check CallManager.
Also on IPCC do a resync or a check sync.
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego
Sent: Friday, July 10, 2009 2:55 PM
To: ccie_voice@on
Thanks Tanner
I have tried IE and firefox and the same for boht. I restarted IIS and
still the same white screen
On Wed, Jul 8, 2009 at 9:12 PM, Tanner Ezell wrote:
> Are you using IE, and also, you may try going back to the Appadmin page
> after the j_security_check as it may update to show
Are you using IE, and also, you may try going back to the Appadmin page
after the j_security_check as it may update to show you logged in. Try
restarting IIS if that fails.
On Wed, Jul 8, 2009 at 7:08 PM, J Hogan wrote:
> Hello
>
> I have UCCX version 5 installed on a server and I upgraded it
Well rebuild fixed this, Ok with Remote Desktop and other browsers, must
have corrupted something on the previous build
Graham Hopkins
On 04/07/2009 09:40, "Graham Hopkins" wrote:
> Thanks Vik, but that has the same problem. Going to rebuild the server (its on
> vmware) with all the latest pat
Thanks Vik, but that has the same problem. Going to rebuild the server (its
on vmware) with all the latest patches.
Looking forward to the Linux Appliance version !
On 03/07/2009 19:36, "Vik Malhi" wrote:
> Use Remote Desktop (MSTSC) to get on the UCCX and use browser on the server.
Use Remote Desktop (MSTSC) to get on the UCCX and use browser on the server.
--
Vik Malhi CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.
Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com
Join our free online support and peer group communities:
dylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
Guys thanks for the reply.
Micheal is Cisco windows 2003 comes under OEM license ??
On Wed, Jul 1, 2009 at 7:31 PM, Michael Ciarfello
mailto:mciarfe...@iplogic.com>> wrote:
No. How about you type the proper product key fro
_voice-boun...@onlinestudylist.com] *On Behalf Of *Bill Hatcher
> *Sent:* Wednesday, July 01, 2009 9:53 AM
> *To:* ccie_voice@onlinestudylist.com
> *Subject:* Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
>
>
>
> I have been able to install this on VMWare ESX without that issue. On
ngo.
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Bill Hatcher
Sent: Wednesday, July 01, 2009 9:53 AM
To: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
I have been able to install this on VMWare E
I have been able to install this on VMWare ESX without that issue. On
VMWorkstation I had to tell it it was a Windows 2003 Standard Edition, and
enter in a Valid License. If you have the CallManager software installed on
another box, you can use an application like Key Finder to pull the
Microsof
No workaround, it is a Microsoft licensing issue. If you are using a
valid copy of cisco / Microsoft load, make sure it isn't the 2003 load
that had a bug that acted just the way you are talking about (valid s/
n but it wouldn't register with m'soft). It was a real early 2003
cisco build.
oops
-Original Message-
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Wieland, John
Sent: Tuesday, June 30, 2009 12:14 PM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] FW: uccx test labv3-1
John Wieland
719.
As a follow up the Editor installed by default on the UCCX server itself
does not give the error. Thoughts?
PT
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Paul Thomas
Sent: April-02-09 10:35 AM
To: ccie_voice@onlinestudylist.com
Cheers Michael, Nice one.
Was just about to test this, saved me a couple hours work.
Steve
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Burkett,
Michael
Sent: 24 June 2008 14:02
To: OSL CCIE Voice Lab Exam
Subject: Re: [OSL | CCIE_Voice] UCCX play
Do a search on the Network Hold MOH for the CTI ports, you will find
your solution in that direction.
Look in the NetPro forums
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified
%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&
CommCmd=MB%3Fcmd%3Dpass
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