Re: [cisco-voip] Vyopta

Great product. Excellent dashboards on video, usage, adoption. Can pull data direct for endpoint for more realtime info. When you go big on video you tend to encounter more network issues. I can’t speak to pricing. From: cisco-voip On Behalf Of Matthew Loraditch Sent: Monday, August 5,

Re: [cisco-voip] Unity Connection Mailbox

We implemented that CXN Service Parameter “Last Redirecting Number” and it’s working. Just which something there was a per user solution in CUCM etc. From: Lelio Fulgenzi Sent: Friday, July 26, 2019 1:20 PM To: Lelio Fulgenzi ; Jason Aarons (Americas) ; cisco-voip (cisco-voip

[cisco-voip] Unity Connection Mailbox

Jack on PSTN > Diane ext 4001 >> Bobbie ext 4002 If Jack calls Diane and Diane has call forward all to Bobbie, is there a way for Jack to hear Bobbie's voicemail and not Diane's? TAC said no. Ask the expert at Cisco Live said no. is the answer really no? This email and all

Re: [cisco-voip] CUCM 12.5 Regions > Max Session Bit Rate for Video vs Immersive Video

al.ntt<https://hello.global.ntt/?elqTrackId=3F7027E56EB15D03DBADE8E3418458AD=a39c94d982094528a3908202d287fc13=5286=1=2994> From: Anthony Holloway Sent: Tuesday, July 23, 2019 11:35 AM To: Jason Aarons (Americas) Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] CUCM

Re: [cisco-voip] CUCM 12.5 Regions > Max Session Bit Rate for Video vs Immersive Video

Immersive Video vs Video was. The CCIE Collab lab is pretty clear the 8845/65 are just video as you have tasks related to regions. From: Anthony Holloway Sent: Monday, July 22, 2019 10:22 AM To: Jason Aarons (Americas) Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] CUCM

[cisco-voip] CUCM 12.5 Regions > Max Session Bit Rate for Video vs Immersive Video

Where is there a definitive list of what is Immersive? Is a Room 55 Immersive? >From my training the left is 88xx video and right were products formerly made >by Tandberg such as Room 55/DX80/SX80/MX300 etc In a Room 55 trying to figure out if it is left or right side.

[cisco-voip] CUCM 11.5 and SNMP

In CUCM 11.5 under Serviceability > SNMP > Accept SNMP Packes only for these hosts I noticed you can't enter a subnet mask. So If I only want to permit SNMP form 10.10.128.0/24 can I limit SNMP based on subnet? Or is it only exact hosts. Help for this page doesn't really elaborate. Is

Re: [cisco-voip] Automated cluster building? (devops tools)

The Clone/Snapshot button in vMware vCenter, Bulk Administration > Export/Import is very easy method. From: cisco-voip On Behalf Of Nick Barnett Sent: Wednesday, May 29, 2019 3:38 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Automated cluster building? (devops tools) I'm looking

Re: [cisco-voip] Estimated time to apply SU6 on v11.5(1) SU4

Took a 4000 phone 11.5.1SU5 pub 2 hours 30 minutes. CDR tables likely full. From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, May 17, 2019 11:48 AM To: cisco-voip voyp list Subject: [cisco-voip] Estimated time to apply SU6 on v11.5(1) SU4 I need to prepare some maintenance

Re: [cisco-voip] Unity Connection 12.5 Licenses not loaning down.

I seem to recall seeing a bug note, about works with Smart Software Manager Satellite. Open a case with TAC/Licensing. Not sure what fix is. From: cisco-voip On Behalf Of Nick via cisco-voip Sent: Tuesday, May 14, 2019 9:03 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Unity

[cisco-voip] CUCM 11.5SU5 delete all file list tftp *

Is there any reason to keep any files in the TFTP (file list tftp *) on a CUCM Publisher, when you have two other dedicated TFTP servers? Facing the free common space issue on a lot of 11.5 upgrades related to the publisher. 7500 user nodes with 110GB drive. This email and all contents are

Re: [cisco-voip] Reply to CUCM 12.5 Trunk down/up SNMP OID? (Jason Aarons (Americas))

Sent: Friday, May 10, 2019 8:13 AM To: Jason Aarons (Americas) ; cisco-voip@puck.nether.net Subject: Reply to CUCM 12.5 Trunk down/up SNMP OID? (Jason Aarons (Americas)) for CUCM SIP trunk with gateway, you can use ccmSIPDeviceTable. its description says that this is a table containing a list

[cisco-voip] CUCM 12.5 Trunk down/up SNMP OID?

Anyone looked at SNMP in regards to CallManager 12.5 and SIP Trunks being up/down? Know the OID MIB etc? From https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/managed_services/12_5_1/cucm_b_managed-services-guide-1251/cucm_b_managed-services-guide-1251_chapter_0110.html guessing

Re: [cisco-voip] Cisco Live CLUS anyone??

So which Avenger character are you going to be? We fully expect you to dress up in character. How do you look wearing green body paint? From: cisco-voip On Behalf Of Stephen Welsh Sent: Tuesday, April 30, 2019 2:35 AM To: Anthony Holloway Cc: cisco-voip@puck.nether.net Subject: Re:

Re: [cisco-voip] Cisco Live CLUS anyone??

, master of 200 OK spells. From: Ryan Huff Sent: Monday, April 29, 2019 9:18 PM To: Jason Aarons (Americas) Cc: Anthony Holloway ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco Live CLUS anyone?? Listen, No one goes to the Hall of Justice without trying to at least trying to see

Re: [cisco-voip] Cisco Live CLUS anyone??

I’ll be there, but trying to sync up has been pretty hard given the size of venue etc! -jason From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, April 29, 2019 3:38 PM To: Ryan Huff Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco Live CLUS anyone?? I'll be there!

Re: [cisco-voip] latest CUCM 12.5 and ESXi 6.7 ?

I did confirm with Cisco SE/BU that ESXi 6.7 on host is not yet supported. -jason From: Lelio Fulgenzi Sent: Saturday, March 30, 2019 11:38 PM To: Jason Aarons (Americas) Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] latest CUCM 12.5 and ESXi 6.7 ? This page would

[cisco-voip] latest CUCM 12.5 and ESXi 6.7 ?

Based on this ESXi 6.7 is not supported? https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-unified-communications-manager.html -jason This email and all contents are subject to the following disclaimer:

[cisco-voip] CUCM 12.5 CCMAdmin login error

Every time we are logged in to CUCM pub and step away when we try to log back in we get the below error https://blah/ccmadmin/j_security_check HTTP Status 400 - Invalid direct reference to form login page Known bug? -jason This email and all contents are subject to the following

[cisco-voip] SME and Cisco Meeting Server (CMS) (CUCM 12.5)

If you had 4 clusters, connected via SME (with centralized SIP in via SME) and wanted to do Cisco Meeting Server, would it makes sense to put a CMS for bridges (no Ad-Hoc) would you register them to SME or one for each Leaf CUCM. I could then use ILS to advertise a Route Pattern to CMS via

[cisco-voip] CallManager Route Pattern Regular Expression Calculator

I am looking for a CallManager route pattern generator. In these days of automation I'm not finding one online. For example in Skype you can input the starting number 7040 and ending number 7539 and get back ^(7(04\d|0[5-9]\d|[1-4]\d\d|5[0-2]\d|53\d))$ and import your whole dialplan via

[cisco-voip] FW: CUCM 12.5 keeps unregistering

Anyone seen where 12.5 won’t stay registered? Put in the token Registration Status - happy for 10 minutes and then Registration Status back to Unregistered  Using an on-prem SSMS 6.2 and another cluster is good/happy. [cid:image001.jpg@01D4D27D.831DCBE0] Jason Aarons, CCIEx2 No. 38564

Re: [cisco-voip] TCL Script to play message for hotel room?

To followup I had no issues running a TCL script that played a prompt and continued call out. Google play_message_2_calling_then_connect.tcl IOS XE 16.6.5 on ISR 4431 conf t app service welcome bootflash:play_message_2_calling_then_connect.tcl dial-peer voice 24 voip service welcome

[cisco-voip] TCL Script to play message for hotel room?

Call is routed to router as #23+number, then a message would need to be played flash "This call will be charged to your account at the rate indicated in your room, to accept these charges and continue your call press 1 otherwise hangup" then if thye hit 1 send it along to dial-peer. Anyone

Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

Just to followup, it was a typo .loads is correct and not .pkg in the Phone Load field under device. From: Matthew Loraditch Sent: Monday, January 7, 2019 7:40 PM To: Jason Aarons (Americas) ; cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] WebEx Room 70 upgrade to CE

Re: [cisco-voip] Multiple COP Files Requiring Reboot

Keep in mind 11.5 has Hitless COP updates. Google Fu that. “Can wait to next maint window to reboot” and still use the new COP files. Not clear why you even need to reboot with “Hitless” From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, January 14, 2019 3:31 PM To: Cisco VoIP

[cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

After upgrading a working CUCM registered Room 70 Single from CE 9.2.1 to 9.5.2 it appears from logs the camera is still stuck at firmware 9.2.1 Screen shows "No Camera Connected" So far I have upgraded about 7 Room 55s to CE 9.5.2 and haven't had any problems. I've opened a TAC case.

[cisco-voip] CallManager and PLM 11.5.1 ports (firewall issues)

Have a centralized Prime License Manager (PLM) for several clusters. One cluster the Product Instance shows "Unknown error". We have firewalls between PLM and clusters. I hit Test Connection in PLM and see traffic from source PLM coming in to remote cluster on TCP/443 and then I see

[cisco-voip] 11.x Mixed mode back to Insecure

Anyone done a CUCM mixed mode back to Insecure via utils cmd? CUCM 11.x Get Outlook for Android This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer; ___

Re: [cisco-voip] Telepresence DX 80 CE 8.x to 9.5 and CTL vs ITL

TL. Jason Aarons, CCIEx2 No. 38564 Advanced Technology Consultant Dimension Data 904-338-3245 From: Jason Aarons (Americas) Sent: Friday, November 30, 2018 6:23 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: Telepresence DX 80 CE 8.x to 9.5 and CTL vs ITL Anyone familiar about cha

[cisco-voip] Telepresence DX 80 CE 8.x to 9.5 and CTL vs ITL

Anyone familiar about changes in CE endpoints going from 8.2 to 9.5 ? Did older video endpoints use CTL and maybe change to ITL? I added some new subscribers and TFTP server (realized now without running the capf utility) , and noticed the DX80s have issues talking to new subs/tftp (we

[cisco-voip] IOS SIP Profile match calling number less then 10 digits

I have a few phones missing an External Phone Number Mask, was thinking about adding a IOS translation rule on outbound dial peer that if less than less than 10 digits change calling number to our main number. Any got a sample? SIP carrier is passing some extensions out to PSTN by accident.

[cisco-voip] TelePresence DX80 and CUCM 11.5

I have a CUCM 11.5.1SU5 registered DX80 running CE 9.2.2 In CUCM under Device > Phone was does Settings Menu Mode supposed to do if set to Restricted? I set it to Restricted and find I can still edit setting on the screen gui of DX80. Nothing seems restricted, factory reset, time zone,

[cisco-voip] Speed Dial #30 to URI

I'm trying to setup #30 to be n...@domain.com in CallManager for a Jabber for Andorid 12.1 client. Route Patterns and Translation Patterns can't be SIP URI. Any other ideas/workarounds? CallManager 11.5.1SU5 Jason Aarons, CCIEx2 No. 38564 Advanced Technology

[cisco-voip] ASR 1k CUBE recommended version

I'm not finding any guidance on cisco.com for a recommended version of CUBE to use on an ASR or 44xx. Is there one? -jason This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer; ___

[cisco-voip] TAC Support Cases just shows spinning wheel

Not a fan of the website changes for TAC cases..lots of spinning wheels. https://mycase.cloudapps.cisco.com/case Contract is associated to account, yet Open TAC case can't find the Service Contract, have to call in every time, took 30 minutes to open a new case over the phone. Try

[cisco-voip] CUCM 11.5.1SU5 from Pub go to Serviceablity and subscriber error?

Any pointers on when Serviceability can't show services status on another sub etc? Is that tomcat-trust or ipsec-trust etc? Seen it on a couple clusters running 11.5.1SU5. Perhaps a known bug. Db replication status is happy. Get Outlook for Android This email and all

[cisco-voip] Need a 8845 Skin for IP Communicator ?

Need a 8845 Skin for IP Communicator...think that would be easy...customer not wanting Jabber client for political issues. Get Outlook for Android This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer;

[cisco-voip] better debug ccsip messages invites?

Please ask the devs to add some better sip debugs on CUBEs. How about debug ccsip messages invites or something that display filters on type of sip message? I am getting better at show log | inc INVITE  Surely I can’t be the first to ask for this. -jason This email and all contents are

[cisco-voip] CallManager 11x disable HSTS ?

Is there a Enterprise or Service Parameter to disable HTTP Strict Transport Security in CallManager 11.5.1Su5? It is one thing to add HSTS and another to not allow customers to choose to disable it. (added in 11.0 per CSCuy47554) Customer upgraded Firefox and now they can't connect to their

[cisco-voip] CUBE setup to Centurylink SIP Trunk

I have a new CenturyLink SIP Service. CenturyLink said it is new and doesn't match the Cisco guides. (No more of the funky registrar and fixup headers via SIP profiles!) In short in CUBE they want me to send calls to them per these settings; SIP Signaling IP 6.6.156.245:5060 RTP IP

[cisco-voip] Fixed in?

So if bug is fixed in version CUCM 11.5(0.98000.126) and I am running 11.5.1.15900-18 I already have the fix? Wanting to verify SU5 has the bug fix for case sensitivity in CSR. CSCur46416 -jason Get Outlook for Android This email and all contents are subject to

[cisco-voip] SIP Carrier Service inside China mainland ?

Anyone have an office with a carrier SIP service in mainland China providing DIDs? My customer has several offices and China Telecom seems to indicate SIP Trunks are not available. -jason This email and all contents are subject to the following disclaimer:

[cisco-voip] PCD 12.1.1 for CUCM 6.5 PCD Migration

I have a customer with CUCM 6.1.5.11900-1 that I plan to upgrade to CUCM 11.5.1SU5 (Matrix says it is supported, all 7925 phones/loads are good). I plan to use PCD 12.1.1 with PCD Migration. Does PCD 12.1.1 need to talk to a PLM/Smart Licensing? The PLM servers are still 11.5 -jason

[cisco-voip] Jabber for iPhone (Phone Only mode no IMP)

APN is a cloud push for IM from what I read, not doing IM but Jabber for iPhone with Phone Only with CUCM 11.5.1SU4. On premise only no cloud access. Is APN required for iPhone in background with Phone Only. Get Outlook for Android This email and all contents are

Re: [cisco-voip] CallManager 11.5.1SU4 UDS web page times out

More info, I see UDS is listening on :443 but not :8443 as the Jabber PRT shows client is requesting From: Jason Aarons (Americas) Sent: Thursday, July 12, 2018 6:40 AM To: cisco-voip (cisco-voip@puck.nether.net) Subject: CallManager 11.5.1SU4 UDS web page times out I have several clusters

[cisco-voip] CallManager 11.5.1SU4 UDS web page times out

I have several clusters, all of them I can go to https://x.x.x.x:8443/cucm-uds/version and get back https://10.132.160.20:8443/cucm-uds/version; version="11.5.1">11.5.1false However I have a new cluster I just built and instead I get back Connection Timed Out on

Re: [cisco-voip] 8832s

unications-manager-callmanager/200582-Update-Cisco-IP-Phone-Firmware-through-T.html<https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200582-Update-Cisco-IP-Phone-Firmware-through-T.html> -Ryan- On Apr 29, 2018, at 18:53

Re: [cisco-voip] 11.5.1SU2 Average .tar DRS backup side

...@presidio.com] Sent: Friday, June 8, 2018 9:50 AM To: Jason Aarons (Americas) ; cisco-voip (cisco-voip@puck.nether.net) Subject: RE: 11.5.1SU2 Average .tar DRS backup side Check your TFTP directory and see if you have excessive video endpoint firmware files. They can take a large amount

[cisco-voip] 11.5.1SU2 Average .tar DRS backup side

I've got a customer with about 3,000 users but lots of Spark Room Kits and Telepresence DX units, I notice their DRS backup is 17GB in size. Seems odd? I used to seeing 7-10GB of .tar backup for 10K users 8 node cluster, 17GB seems excessive. I'm planning to decrypt the .tar and look, but

[cisco-voip] Register Cisco 8821 to Mitel?

Customer asking if they can register a 8821 to Mitel. Line side sip. Pretty sure answer is no. Same if someone asked me how to get 8821 to register to Asterisk or a Avaya or a Nortel etc. Any other views? -jason This email and all contents are subject to the following disclaimer:

[cisco-voip] 8821 Cases and Cisco chargers

8821 with Belt Clip putting into Multi Charger? Customer bought a lot of CP-HOLSTER-8821= for 8821s Once I put these belt clips on the phones, will the phone still fit in the CP-MCHGR-8821-BUN or the Desktop Charger ? Or do I have to remove the clip/case to charge the 8821? Jason Aarons,

[cisco-voip] CUCM 11.5 RIS DB shows None

I've got a 3 subscriber cluster 11.5.2SU2 with about 3,500 phones. I've got a handful of about 300 phones that are working, no problem. I can call them, they can call me. However under Device > Phone I see them not showing an IP address and show None. [cid:image001.png@01D3F012.7BE418A0]

[cisco-voip] SRND 11.x 3rd Party SIP Phones MoH

Can't find in the SRND the section where 3rd party SIP phones and MoH is discussed. I recall some limitations, but need specifics. Press hold on a 3rd Party SIP vtech hotel phone and pretty sure by design it won't play moh. Got a link to page in SRND with 3rd party SIP endpoint

[cisco-voip] 8832s

I have a customer with four 8832 conference room phones. Their CUCM was running version 12.0.1 of the 8832 firmware. These phones shipped with version 12.0.1SR2. When they registered the first two phones they downgraded from 12.0.1SR2 to 12.0.1 and are now unusable. They sit on “Connecting”

[cisco-voip] SFTP backups stop

Anyone seen where you changed/regenerated the Globalscape SFTP key and backups stopped? Or maybe it was something else. I’m stumped. Filezilla client to SFTP with same username/password works fine, log files in GlobalScape show CUCM connection and a dir list returned fine and then in CCM I

[cisco-voip] CUCM 11.5 LDAP and Primary Extension

Noticing that if customer changes LDAP ipPhone field in ADUC that the user's Primary Extension and Self Provisioning ID never get changed unless we convert user from LDAP to Manual and delete, re-sync. Customer is using Self Provisioning so this is creating problems. Is this by-design or

Re: [cisco-voip] CUCM Trunk timer

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuj19006 From: Erick Bergquist [mailto:erick...@gmail.com] Sent: Wednesday, December 6, 2017 2:25 AM To: Jason Aarons (Americas) <jason.aar...@dimensiondata.com> Cc: cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>

Re: [cisco-voip] CUCM Trunk timer

0 days but hours and minutes are not the same at top vs drilling down.. Jason Aarons, CCIEx2 No. 38564 Advanced Technology Consultant Dimension Data 904-338-3245 From: Erick Bergquist [mailto:erick...@gmail.com] Sent: Wednesday, December 6, 2017 2:25 AM To: Jason Aarons (Americas) <jason.

[cisco-voip] CUCM Trunk timer

On a CUCM trunk, you have the status showing the duration it's been in service, then under SIP information there is another timer for the individual links. CUCM is showing a difference in the timers. Do you know why that is? Jason Aarons, CCIEx2 No. 38564 Advanced Technology Consultant

Re: [cisco-voip] Prime Collaboration Assurance and Analytics 11.5 MOS unavailable and codec 90 ?

To: Jason Aarons (Americas) <jason.aar...@dimensiondata.com> Cc: cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] Prime Collaboration Assurance and Analytics 11.5 MOS unavailable and codec 90 ? Codec 90 is Opus Wysłano z BlueMail<http://

[cisco-voip] Prime Collaboration Assurance and Analytics 11.5 MOS unavailable and codec 90 ?

I'm checking CAR in CallManager 11.1, but noticing a lot of calls in Assurance show MOS unavailable. Also calls shows codec G711, or G729, but what is codec 90? Jason Aarons, CCIEx2 No. 38564 Advanced Technology Consultant Dimension Data 904-338-3245 This email and all contents are subject

Re: [cisco-voip] reporting on (not)used phones or desks

I’m more often asked for a report on unregistered phones…..and when the last time was the phone was registered….which I understand can be done via Select * but only if within a short time period of unregistering…you would think that would have a been a feature request years ago… -jason From:

[cisco-voip] 3rd part SIP phones and HLog?

Is there any way to get a 3rd party SIP phone to login to a Hunt Group? For example #11 to login, #12 to logoff. Here I have NEC DECT phones I want to be able to Login/Logout. -jason This email and all contents are subject to the following disclaimer:

[cisco-voip] Third-Party SIP Basic Phone

CUCM 11.5 Third-Party SIP Device (Basic)-This one-line SIP device is an RFC3261-compliant phone that is running SIP from third-party companies. I should expect a second call to come in Line 1 and be able to switch between calls? I'm using a NEC DECT i766 phone that is line side

[cisco-voip] NEC DECT I766 phone (SIP)?

Anyone used the NEC DECT I766 phone with CallManager (3rd party SIP endpoint) as Line side device? Any gotchas? https://www.nec-enterprise.com/products/DECT-handset-I766-63

[cisco-voip] Property Mgmt Software

Anyone integrated Oracle Hospitality to lmagicile https://www.imagicle.com/en-us/ to CallManager? Guest checks into room and phone css changed from limited to local if no credit card on file, if credit card on file than change css to allow international. Reset phone/voicemail on checkout,

[cisco-voip] 8845/65 Video mbps ?

Trying to find the 8845/65 information on video calls and per video call bandwidth usage. Strictly 8845/65 to 8845/65. Jason Aarons, CCIEx No. 38564 Advanced Technology Consultant Dimension Data 904-338-3245 This email and all contents are subject to the following disclaimer:

[cisco-voip] Call Forwarding on secondary lines in 11.5 with 8851?

Any fixes in CUCM 11.5 that allow you to call forward a secondary line from the phone, or is that still a feature request from 2001  -jason This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer;

[cisco-voip] Latest Cisco TAPS and Shared Lines?

Does Cisco TAPS 11.5 support Shared Lines? In the past I've used UnifiedFX or VoipIntegration.com for TAPS when I had Shared Lines. I assume no changes?

[cisco-voip] E164 format for Italy site?

Which one is the correct E.164 format for a site in Rome Italy? Is the zero after country code part of E164? A) tel:+39660292733 B) tel:+390660292733 This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer;

[cisco-voip] SEPXXXXXXXXXXX.cnf.xml and directory number?

What is the field name in the SEPXXX.cnf.xml that has the directory number? Just not seeing it -Jason Aarons, CCIEx2 No 38564 This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer;