[cisco-voip] 2911 not releasing IP's

2015-02-11 Thread norm.nicholson
Any one seen this problem before ? Feb 11 18:24:43.828: DHCPD: subnet [155.194.191.65,155.194.191.94] in address pool VOIP-Downtown-CC is empty. Feb 11 18:24:43.828: DHCPD: Sending notification of ASSIGNMENT FAILURE: Feb 11 18:24:43.828: DHCPD: htype 1 chaddr a418.75f0.0983 Feb 11

Re: [cisco-voip] 2911 not releasing IP's

2015-02-11 Thread norm.nicholson
The clear ip dhcp conflict * workedthanks From: Erich Novak [mailto:erich.no...@nts.eu] Sent: Wednesday, February 11, 2015 3:01 PM To: Norm Nicholson; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] 2911 not releasing IP's what does show ip dhcp binding and show ip

Re: [cisco-voip] Singlewire Remote Phone Control - Now Free!

2015-03-15 Thread norm.nicholson
Interesting productcan you do soft resets and logon /logoff services? Norm Nicholson Telecom Analyst City of Kitchener (519)741.2200 x7000 From: Jonathan Charles Sent: Sunday, March 15, 2015 12:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Singlewire Remote Phone Control - Now

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
Great info and one more question Can we do this on specific CCX pilot # s ( they are DID's ) verses every call this number makes to our call manager?. Thanks From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 9:26 AM To: Norm Nicholson;

[cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX- I want that caller to go to a specific mailbox. Is this possible ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] DNIS Question

2015-03-06 Thread norm.nicholson
I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
Thanks Ryan I have not done anything yet as the caller we want to route to the message is a taxpayer so we need to get some approvals before we can implement. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 11:29 AM To: Norm Nicholson;

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
Sorry the incoming phone number we want to route to a voicemail box, but only when it calls in on a specific CCX pilot # . They should be allowed to call all other numbers and DID's within our Call Manager. Thanks From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10,

[cisco-voip] 8.0 to 10.5

2015-03-24 Thread norm.nicholson
Is there any documentation for users to explain the feature differences between 8.0 to 10.5 in Call Manager and Unity ? On line Cisco documentation is not really user friendly . Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] Conferencing on a Cisco phone

2015-04-17 Thread norm.nicholson
When someone initiates a conference call from their phone does the conference call stay active if they drop out or does the conference end when they hang up. I assume it drops the conference but want to double check. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519)

Re: [cisco-voip] Conferencing on a Cisco phone

2015-04-17 Thread norm.nicholson
Thanks everyone From: Corson, Teressa [mailto:teressa.cor...@doit.nh.gov] Sent: Friday, April 17, 2015 9:45 AM To: Norm Nicholson; cisco-voip@puck.nether.net Subject: RE: Conferencing on a Cisco phone Hi Norm, That depends on how you have your system configured. If you are running the full

[cisco-voip] Call Manager 8.0 TFTP question

2015-04-17 Thread norm.nicholson
I there a way to download files from the TFTP server ? I only see upload. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Unity 10.5 error

2015-06-06 Thread norm.nicholson
I have a new 10.5 Unity cluster and the all ports on the second server are reporting OutOfService:MIU. I was planning to switch into this server as we have only ran on the primary since install . I was going to restart the server but wanted to see if anyone else had seen this error first.

Re: [cisco-voip] Unity 10.5 error

2015-06-06 Thread norm.nicholson
Here is what I see in RTMT: [cid:image002.png@01D0A06B.48D2E530] In Unity the ports look ok: [cid:image001.png@01D0A06B.729CFC20] Thanks From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Saturday, June 06, 2015 2:17 PM To: Norm Nicholson; cisco-voip@puck.nether.net Subject: Re:

[cisco-voip] CUIC Email setup

2015-06-16 Thread norm.nicholson
I am trying to email some reports thru scheduler but it keeps failing. Does anyone know where the SMTP setup is for CUIC ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list

[cisco-voip] LDAP Integration on Unity 10.5

2015-06-02 Thread norm.nicholson
I was planning to integrate all my users mailboxes with LDAP but am concerned about the mailboxes that do not integrate. I have read that I will get an error report for the boxes that fail I just want to insure the failed mailboxes are still functioning after the bulk edit. Has anyone had

[cisco-voip] Unity 10.5 hacking issue

2015-08-19 Thread norm.nicholson
I had an issue with someone getting into Unity and calling long distance one evening. The restrict tables were correct but I found the ports on voicemail had the LD calling search space and removed it, and the LD stopped. Any idea how they can dial 9 , is it from the main call processor or is

Re: [cisco-voip] Unity 10.5 hacking issue

2015-08-19 Thread norm.nicholson
The command showed me the box that was changed. Thanks for the info From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: Wednesday, August 19, 2015 4:34 PM To: Norm Nicholson Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Unity 10.5 hacking issue

[cisco-voip] SIP analog gateways

2015-08-18 Thread norm.nicholson
Anyone using a SIP FXS gateway instead of a VG224. Just trying to compare costs and ease of use. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Changing the enable password on VG224/2901/2911/881's

2015-08-22 Thread norm.nicholson
Is there a simple process to change these passwords without reloading O/S ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Webmail

2015-08-13 Thread norm.nicholson
Is there a parameter for timeout on the webpage for no activity ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Unity prompt wait while I transfer your call

2015-08-14 Thread norm.nicholson
Is there a way to change that message to Please wait while I transfer your call . I did talk to a Cisco sales engineer who did not believe it was changeable but I wanted check with the group if these is a way. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x

[cisco-voip] Unity user parameters greyed out

2015-07-24 Thread norm.nicholson
I have users from our first install a few years ago that have parameters greyed out like LDAP integration. Is there a way to fix this verses deleting the mailbox and re-creating it ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] Unity /exchange integration question

2015-08-25 Thread norm.nicholson
We are looking at integrating our Unity 10.5 with Exchange and I am doing the Unity part. The docs look fairly straight forward but I just wanted to check to see how long it should take me and if others have had problems on the Unity side. Thanks Norm Nicholson Telecom Analyst City

[cisco-voip] Call Manager 10.5 MOH Volume

2015-11-10 Thread norm.nicholson
I have uploaded a new wav file to be used as MOH and the volume when played is very low. The upload went fine with no errors and when I view the file in Call Manager it appears to mirror the Cisco standard MOH which has no volume issue. [cid:image001.png@01D11BA4.79BE82D0] Any ideas as to

[cisco-voip] Baud rate on an analog port

2015-11-03 Thread norm.nicholson
Is there a way to increase or decrease the baud rate on an analog port. I have some debit machines that are acting flaky and want to see if changing the baud rate helps. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] DRS Backups 10.5

2015-10-07 Thread norm.nicholson
I have been asked if Cisco supports SMB or NFS for our nightly DRS backups instead of SFTP. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Using speed dials to access features

2015-10-08 Thread norm.nicholson
I have a request to program a button to forward a line on a 7965/7916 to a cell phone automatically by pressing one button. Do features like CFwdALL have a dialable number associated with them ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] Analog ports on a 2901

2015-09-22 Thread norm.nicholson
I have some analog ports that keep dropping calls and I was wondering if there was a way to turn on a log file to record specific analog ports so I can see if Cisco is disconnecting them or the device attached to the analog port is causing the disconnect. Thanks Norm Nicholson Telecom

[cisco-voip] Phones forwarding to voicemail 10.5

2015-12-01 Thread norm.nicholson
I have had a few 79xx phones that seem to be self-forwarding voicemail . I have users calling to say they cannot receive calls and that all their calls end up in voicemail without the user doing anything. Once I remove the voicemail forwarding from the extension profile save it then put the

Re: [cisco-voip] Voice Dialing Misdirects

2016-06-06 Thread norm.nicholson
Check contacts in Unity From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of David Zhars Sent: Monday, June 06, 2016 2:14 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Voice Dialing Misdirects We have a greeting when people call the main number, and if you

Re: [cisco-voip] analog door buzzers and strike controllers (Algo 3228 Station Port FXS Doorphone)

2016-05-26 Thread norm.nicholson
Yes We have quite a few doors and entry gates that are well over 300 feet away from any closet. Thanks Sent from my BlackBerry - the most secure mobile device - via the Bell Network From:le...@uoguelph.ca Sent:May 26, 2016 10:14 AM To:cisco-voip@puck.nether.net Subject:Re: [cisco-voip]

Re: [cisco-voip] analog door buzzers and strike controllers (Algo 3228 Station Port FXS Doorphone)

2016-05-26 Thread norm.nicholson
I use them for doors, gates and large loading dock doors and they work well. Also look at Viking. www.vikingelectronics.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Thursday, May 26, 2016 9:54 AM To:

[cisco-voip] JAMS JConnector and UCCX 10.6 CAD

2016-01-29 Thread norm.nicholson
We are looking to install this in a few months, has anyone installed this product and any information good or bad is appreciated. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list

[cisco-voip] Changing username/password/enable passwords for Cisco 2900 and 800 series routers

2016-01-21 Thread norm.nicholson
Anyone have a script that will allow this to be done easily. I have about 40 sites to do . Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] No inbound call signaling

2016-03-14 Thread norm.nicholson
Here are some things to check… 1) Put a volt meter across tip and ring to measure the ringing voltage ( AC ) . Should be above 75 volts AC 2) If it is old rural copper and a long distance from the CO there may be load coils on the pair. The Telco can confirm this and may need to be

[cisco-voip] CUIC Reports

2016-04-21 Thread norm.nicholson
I have a queue that allows callers to press 1, 2 or 3 to direct them to other queues. Is there a way to track how many times 1, 2 or 3 is pressed. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip

Re: [cisco-voip] SIP door phone with video camera

2016-05-17 Thread norm.nicholson
I use Algo too. They work great but are a little pricy…. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Tuesday, May 17, 2016 11:26 AM To: Ed Leatherman Cc: Cisco VOIP Subject: Re: [cisco-voip] SIP door phone with video camera I've been

[cisco-voip] Time of day routing on UCCX 10.6

2016-07-04 Thread norm.nicholson
I have a CCX group that works daily from 07:00 to 21:00 . They would like change their opening and closing times over July and August to some days opening at 08:00 and some days closing at 16:00 because of staffing issues. Can this be built in an .xml file like a holiday schedule or do we

[cisco-voip] Wired Plantronics headsets on a Cisco 7945/65

2017-02-01 Thread norm.nicholson
Do I need an amplifier in line with the corded headset ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] Jabber 11.8

2017-03-28 Thread norm.nicholson
I have moved some users from Jabber for Windows 10.6 to 11.8 and that the only issue I have is that the status bar is not reflecting when they are in a meeting. Anyone else run into this ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] CUIC Reporting

2017-03-20 Thread norm.nicholson
We have a queue that allows callers to press 1,2 and 3 to transfer out of the queue, is there a way to report on how many times callers press these digits ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___

[cisco-voip] SIP Question

2017-07-31 Thread norm.nicholson
We migrated from PRI's to SIP on the weekend and we cannot seem to an analog modem working. Here is how the call flow is now: VG224 - CM 10.5 - Cisco 2911 - Digium PRI to SIP Media convertor - SIP. When I call the number I get a brief handshake tone then the call drops, is this on the

Re: [cisco-voip] Clearing DNS cache on Unity 10.5

2017-07-10 Thread norm.nicholson
Thanks Ryan From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Monday, July 10, 2017 7:11 PM To: Norm Nicholson Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Clearing DNS cache on Unity 10.5 Sometimes bouncing tomcat services on all nodes will help. I'd try that first, "Utils

[cisco-voip] Clearing DNS cache on Unity 10.5

2017-07-10 Thread norm.nicholson
Is there a command in CLI to do this or is just restarting the servers easier ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Migrating a Cisco 2901 to a Cisco 4321

2017-05-12 Thread norm.nicholson
We have a base config we use for building our 2901/11's . Will this work on the 4321 or do I have to start from scratch. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list

Re: [cisco-voip] BOGEN PAGING SYSTEM.

2017-05-23 Thread norm.nicholson
I use a Bogen TAMB2PS as the interface between Cisco analog ports and Bogen amps. Thanks From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Hamu Ebiso Sent: Tuesday, May 23, 2017 12:48 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] BOGEN PAGING SYSTEM. Hi

[cisco-voip] Reason codes

2017-06-14 Thread norm.nicholson
Is there a timer for the reason codes to be presented to agents or does it follow the wrap up code timer ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] UCCX Third party reporting software

2017-05-05 Thread norm.nicholson
I am looking for recommendations for a third party UCCX reporting software that via an API will pull info from the attached document. Any assistance or guidance would be appreciated. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 UCCX Requirements.docx

[cisco-voip] dial -peers

2017-09-14 Thread norm.nicholson
I am sending calls to 2298 to this port as a test of our 911 PSTN lines at different locations. Is it possible to send it to a trunk group verses a port ? dial-peer voice 2298 pots destination-pattern 2298 port 0/1/0 prefix 5197412298 Thanks Norm Nicholson Telecom Analyst City of

Re: [cisco-voip] Call length on paging ports

2017-09-25 Thread norm.nicholson
Try this... http://www.bogen.com/products/pdfs/telephonepagepdfs/tamb2m.pdf -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Loren Hillukka Sent: Monday, September 25, 2017 3:31 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Call

[cisco-voip] Jabber 11.8 issue

2017-10-19 Thread norm.nicholson
I have a user getting this error: [cid:image001.png@01D348D3.6412CF50] And she is the only Jabber user getting it. I have reset everything associated with the CSF but no joy. Any assistance would be appreciated Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x

[cisco-voip] Moving Unity 10.5 to Office 365

2019-03-08 Thread norm.nicholson
We are looking into moving Unity into the cloud. Is there any good documentation I can reference ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Automatic disconnect

2019-11-03 Thread norm.nicholson
Can I program a speed dial button on a 7945/7965 to call an extension and have it automatically hang-up in say 10/20 seconds. Looking at using a speed dial on a 7945/7965 as a panic button. Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000