Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-11 Thread Lelio Fulgenzi
day, September 11, 2018 4:34 PM To: Lelio Fulgenzi mailto:le...@uoguelph.ca>> Cc: Ryan Huff mailto:ryanh...@outlook.com>>; Dana Tong mailto:dana.t...@yellit.com.au>>; cisco-voip voyp list mailto:cisco-voip@puck.nether.net>> Subject: Re: [cisco-voip] Webex hybrid call service

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-11 Thread Evgeny Izetov
ersity of Guelph Cornerstone with Improve Life tagline] > > > > *From:* Brian Meade > *Sent:* Tuesday, September 11, 2018 4:34 PM > *To:* Lelio Fulgenzi > *Cc:* Ryan Huff ; Dana Tong ; > cisco-voip voyp list > *Subject:* Re: [cisco-voip] Webex hybrid call service co

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-11 Thread Lelio Fulgenzi
o-voip voyp list Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user Off the top of my head, I think it's similar to Single Number Reach/Mobile Voice Access. So it's trying to match the source SIP URI to the Spark/Webex Remote Destination in CUCM. There's a Cal

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-11 Thread Brian Meade
tone with Improve Life tagline] > > > > *From:* cisco-voip *On Behalf Of *Ryan > Huff > *Sent:* Monday, September 10, 2018 6:07 AM > *To:* Dana Tong > *Cc:* cisco-voip voyp list > *Subject:* Re: [cisco-voip] Webex hybrid call service connect unable to > find user > >

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-11 Thread Lelio Fulgenzi
elph Cornerstone with Improve Life tagline] From: cisco-voip On Behalf Of Ryan Huff Sent: Monday, September 10, 2018 6:07 AM To: Dana Tong Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user The deployment guide does talk about the appropriate se

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-10 Thread Ryan Huff
e mailto:bmead...@vt.edu>> Sent: Friday, 7 September 2018 9:25 PM To: Dana Tong mailto:dana.t...@yellit.com.au>> Cc: Ryan Huff mailto:ryanh...@outlook.com>>; cisco-voip voyp list mailto:cisco-voip@puck.nether.net>> Subject: Re: [cisco-voip] Webex hybrid call service conn

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-10 Thread Dana Tong
All sorted. I had a problem with the priority on my search rule. Cheers all Dana From: Dana Tong Sent: Monday, 10 September 2018 6:29 PM To: 'Brian Meade' Cc: Ryan Huff ; cisco-voip voyp list Subject: RE: [cisco-voip] Webex hybrid call service connect unable to find user Hi all, I have

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-10 Thread Dana Tong
c: Ryan Huff ; cisco-voip voyp list Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user This is when you've got to look through the B2B setup and make sure MTLS is setup properly and that the certificates for Webex have been imported into your Expressway-E. If you run

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-06 Thread Ryan Huff
7 September 2018 10:07 AM To: Brian Meade mailto:bmead...@vt.edu>> Cc: cisco-voip voyp list mailto:cisco-voip@puck.nether.net>> Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user I rebooted the Exp-C Con and it’s now all working. Cheers Dana From:

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-06 Thread Dana Tong
: cisco-voip voyp list Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user I rebooted the Exp-C Con and it’s now all working. Cheers Dana From: Brian Meade mailto:bmead...@vt.edu>> Sent: Friday, 7 September 2018 12:22 AM To: Dana Tong mailto:dana.t...@yellit.com.a

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-06 Thread Dana Tong
I rebooted the Exp-C Con and it’s now all working. Cheers Dana From: Brian Meade Sent: Friday, 7 September 2018 12:22 AM To: Dana Tong Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Webex hybrid call service connect unable to find user I would just manually create the devices

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-06 Thread Ryan Huff
I would grab some pcaps and diag logs Is your MTLS setup correctly? Sent from my iPhone On Sep 6, 2018, at 06:34, Dana Tong mailto:dana.t...@yellit.com.au>> wrote: Further to this. When I search all users, the user is present but it looks like he controls many phones which is odd. I’ve

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-06 Thread Brian Meade
I would just manually create the devices. There are many limitations with automatically creating the devices. On Thu, Sep 6, 2018 at 6:34 AM Dana Tong wrote: > Further to this. When I search all users, the user is present but it looks > like he controls many phones which is odd. > > > > I’ve

Re: [cisco-voip] Webex hybrid call service connect unable to find user

2018-09-06 Thread Dana Tong
Further to this. When I search all users, the user is present but it looks like he controls many phones which is odd. I've tried to register a webex board also for call service connect and it reports unable to find a CUCM user with a matching mail ID. However I can confirm that I created the