Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread Mike Stiso
Ok, this information has been helpful. What Elizabeth and Steve say about the statistical methods (clustering, etc.) behind persona creation makes sense, and that kind of analysis is something that I already do. The problem is that I've never witnessed nor heard of personas being created in such

Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread Sam Menter
Hi The biggest problem I've found with personas comes when they haven't been explained fully to a client - for example a stakeholder has been forwarded the persona document, and they see the personas as representing a demographic rather than a segmentation based on likely user tasks. I guess it's

Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread William Evans
That's a good point- I think Dan Brown may have made the point in Communicating Design but in many coversatiins with Todd Z W - I would say we all agree - if at all possible- never just email your deliverable - especially conceptually abstract ones like personas, concept models/maps,

Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread Eva Kaniasty
Mike, I think you make a mistake in assuming that creating the persona is an extra step in the research process that could be eliminated - i.e. the persona itself has no value, it is the research behind it that's really useful. I recently went through a persona project which included going

Re: [IxDA Discuss] SnifTag

2008-11-18 Thread Todd Zaki Warfel
I'm posting this on behalf of Marcel. He's one of the guys behind SNIF. To the IXDA group %u2013 thanks for all the interest on your group. I have received multiple forwards of this post today. In the interest of an intellectually fruitful discussion, I wanted to highlight and clarify some of the

Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread Todd Zaki Warfel
On Nov 18, 2008, at 6:36 AM, William Evans wrote: Presentation of the deliverables is just as cruciall as the documents themselves and you are on the hook for designing their introduction to them :-) I wouldn't even consider presenting something like personas any way other than in

[IxDA Discuss] Any thoughts on placement of company contact information?

2008-11-18 Thread Anthony Zeoli
Over the past few years, I¹ve been imploring smaller companies who have brochure-ware sites or have a limited product offering to put their contact information (address, tel, email, fax) and if need by, their support telephone and email on the homepage. Usually, in the header or footer depending

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread William Evans
I don't know of cants think of a place in the digital marketplace where a user is forced to use one product and doesnlt have a choice to switch - I think of a bill of rights as a contract between the governed and the government that is endowed with the monopoly over coercion and the legal

Re: [IxDA Discuss] Any thoughts on placement of company contact information?

2008-11-18 Thread Danny Hope
2008/11/18 Anthony Zeoli [EMAIL PROTECTED]: Over the past few years, I¹ve been imploring smaller companies who have brochure-ware sites or have a limited product offering to put their contact information (address, tel, email, fax) and if need by, their support telephone and email on the

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Todd Zaki Warfel
On Nov 18, 2008, at 10:47 AM, William Evans wrote: Unfortunately, stupid ain't illegal. Well if it was, we'd have to really increase prison space in the states :). Cheers! Todd Zaki Warfel President, Design Researcher Messagefirst | Designing Information. Beautifully.

Re: [IxDA Discuss] Any thoughts on placement of company contact information?

2008-11-18 Thread William Evans
Unless your in the third world, isn't fax dead? I don't care where the contact info is as long as it is clear - that is a clear Contact Us. The funny thing is the number if web 2.0 companies that have a spurious contatc and about us sections- the particularly fly by night just have a web

Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread Chris
A brief caution about one ugly trap of personas: Yes, they should be based on user research. But their benefit does not come solely through how a persona embodies the research. (It's a pretty lossy compression of data if you think about it.) A major benefit comes from the effect they have in

Re: [IxDA Discuss] Any thoughts on placement of company contact information?

2008-11-18 Thread mark schraad
Hi Anthony, Not sure that 'hiding it behind a click' is a fair description. There is typically a lot of demand for the real estate on the main page of any site. Certainly extending the page down is... we kind of free - as consumers seem to get the top/bottom hierarchy of information. Would it be

Re: [IxDA Discuss] Any thoughts on placement of company contact information?

2008-11-18 Thread Katie Albers
Sure, fax is dead. It's just showing remarkable zombie tendencies. I'm constantly irritated by people who want me to fax them thus-and-such, or want my fax number so they can fax me this-or-that and who absolutely will not allow email communication -- if they even have the capacity.

Re: [IxDA Discuss] perceived problems with personas

2008-11-18 Thread Mike Stiso
I think you make a mistake in assuming that creating the persona is an extra step in the research process that could be eliminated - i.e. the persona itself has no value, it is the research behind it that's really useful. I wasn't assuming that, though, Eva. Rather, it seems to me that the

[IxDA Discuss] [EVENT] Waterloo IxDA: Agile Development and User Experience

2008-11-18 Thread Robert Barlow-Busch
Thursday November 20, 2008 5:30 to 7:00 pm Accelerator Centre Meeting Room #2 295 Hagey Blvd. Waterloo, Ontario, Canada Hope to see you this Thursday, when Declan Whelan leads a workshop titled Agility and User Experience: The Final Frontier. Last year, at our 7-Minute Soapbox event, Declan gave

Re: [IxDA Discuss] Interaction Design Career Path

2008-11-18 Thread Dan Saffer
On Nov 14, 2008, at 11:10 AM, David Shaw wrote: Currently I am a senior IxDer and starting to plot out my career path. Would love to hear from those who were in my shoes before that made the transition to the next step. The hard part is at the top. It's a fairly straightforward path

[IxDA Discuss] Alternative to Word w/ Track Changes?

2008-11-18 Thread Janet M. Six
Hi, Does anybody know of a good -- and free! -- alternative to using Word with Track Changes? Thanks, Janet Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe

Re: [IxDA Discuss] Alternative to Word w/ Track Changes?

2008-11-18 Thread Danny Hope
2008/11/18 Janet M. Six [EMAIL PROTECTED]: Does anybody know of a good -- and free! -- alternative to using Word with Track Changes? http://docs.google.com -- Regards, Danny Hope http://linkedin.com/in/dannyhope 07595 226 792

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Pauric
Dan, I accept that we, users/consumers, often get a raw deal. Especially given the new ground being broken in the information economy. I reject that we do not have a choice in all but a few exceptional cases. (I do not understand the insulin pump reference) To take the iPod as an example; Top

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Pauric
Dan, I accept that we, users/consumers, often get a raw deal. Especially given the new ground being broken in the information economy. I reject that we do not have a choice in all but a few exceptional cases. (I do not understand the insulin pump reference) To take the iPod as an example; Top

Re: [IxDA Discuss] dead technologies ( Any thoughts on placement of company contact information?

2008-11-18 Thread Andy Polaine
It's such a backward technology though and outside the convenience most people's (or bureaucrats') rationales for wanting faxed copies of something are deeply flawed. The assumption is that a faxed document is somehow a proof of veracity than an EPS signature on an electronic document. They are,

Re: [IxDA Discuss] dead technologies ( Any thoughts on placement of company contact information?

2008-11-18 Thread Andy Polaine
It's such a backward technology though and outside the convenience most people's (or bureaucrats') rationales for wanting faxed copies of something are deeply flawed. The assumption is that a faxed document is somehow a proof of veracity than an EPS signature on an electronic document. They are,

Re: [IxDA Discuss] dead technologies ( Any thoughts on placement of company contact information?

2008-11-18 Thread Andy Polaine
Fax is such a backward technology though and, aside from the 'convenience', most people's (or bureaucrats') rationales for wanting faxed copies of something are deeply flawed. The assumption is that a faxed document is somehow a proof of veracity than an EPS signature on an electronic

[IxDA Discuss] The Designers Review of Books

2008-11-18 Thread Andy Polaine
Hi folks, Quick plug for a new site I've launched called The Designers Review of Books http://www.designersreviewofbooks.com Although there are not yet any reviews on interaction design you can be sure I will be covering that area quite a bit, given that it's my own discipline. I'm going

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread pauric
Dan, I accept that we, users/consumers, often get a raw deal. Especially given the new ground being broken in the information economy. Suppliers currently have the upperhand in a number of aspects; we're not well educated on how we can get shafted, its a cool new world and we forgive 'abuses',

Re: [IxDA Discuss] dead technologies ( Any thoughts on placement of company contact information?

2008-11-18 Thread William Evans
No doubt bro, the very notion that a signature - without verification of identity by an agreed upon third party, and then sealed/encrypted to prevent man-in-the-middle attacks is simple ignorance. will evans emotive architect hedonic designer [EMAIL PROTECTED] 617.281.1281 twitter:

Re: [IxDA Discuss] Any thoughts on placement of company contact information?

2008-11-18 Thread John Romano
I think it really comes down to the goals of the site and way users use it. Many brochure ware sites exist as a one time destination where the entire purpose is to entice users to contact the company. In those cases putting the contact info on at the top of EVERY page makes sense. On sites that

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Loren Baxter
How can the market respond to a problem that is almost entirely opaque? Yes, there are some terms, buried in pages and pages of EULAs and Legal speak, that consumers can read and try to decipher. The truth is that people are not educated about the problem. I have no idea the scope of information

Re: [IxDA Discuss] The Designers Review of Books

2008-11-18 Thread Loren Baxter
Hey Andy, Thanks again for starting this site, I've been wanting to see something like it for a while. Nice design, too :) I just read *The Laws of Simplicity* by John Maeda and know that it will influence my work for a long time. The laws are simple (go figure) and direct, and the design of

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Andy Polaine
To take the iPod as an example; Top notch industrial design, good interface design, terrible DRM. Apple don't want DRM, the labels do. It's a service design problem more than and interaction/product design problem: http://www.apple.com/hotnews/thoughtsonmusic/ But, I believe people will

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Andy Polaine
Seriously, though, the reality of many goods and services isn't once bitten, twice shy but once bitten, forever a walking vampire of whatever system bit you. Buy a Nikon DSLR and a few Nikon lenses, it's a bit switch to move to Canon. You can replace the camera example with Mac/Windows,

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Todd Zaki Warfel
On Nov 18, 2008, at 1:26 PM, Andy Polaine wrote: But, I believe people will eventually learn, once bitten and twice shy. I don't think so, otherwise Windows would have died long ago. Yup, that's theory vs. reality. Cheers! Todd Zaki Warfel President, Design Researcher Messagefirst |

Re: [IxDA Discuss] Phoenix IxDA Meetups

2008-11-18 Thread Robert Hoekman Jr
I just recently relocated to Phoenix and was wondering if there were any established IxDA meetups. If not, is there any interest in one? I'd be interested, and I know some others that may be as well, but I don't have time to do the organizational work. If you can get a meeting organized, I'll

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Todd Zaki Warfel
On Nov 18, 2008, at 1:11 PM, pauric wrote: I reject that we do not have a choice in all but a few exceptional cases. (I do not understand the insulin pump reference) The data logged by my insulin pump isn't easily portable, if at all, to another pump. (I don't own one, but have family

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Pauric
Todd/Andy But, I believe people will eventually learn, once bitten and twice shy. I don't think so, otherwise Windows would have died long ago. Yup, that's theory vs. reality. I strongly disagree. XP is a relatively good operating system. Linux is a PITA to install for novices and OS X only

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Pauric
Todd, have you tried moving your music from an iPod to an open music player? Have you tried burning a song you paid for on iTune to more than 5 times? Why are the songs on my iPhone wiped when I disconnect from my laptop and connect to my desktop? The iTunes ecosystem is a walled garden. Try

Re: [IxDA Discuss] dead technologies ( Any thoughts on placement of company contact information?

2008-11-18 Thread j. eric townsend
Andy Polaine wrote: The assumption is that a faxed document is somehow a proof of veracity than an EPS signature on an electronic document. They are, of course, both easily faked. I've been in security for a long time now, and while I know that things are easily faked, I also know what makes

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread William Evans
Pt. There have been plenty of viable options such that I would argue windows has always been the least viable option for the last 15 years. Win 3.x an option? Pffft Win 95? will evans emotive architect hedonic designer [EMAIL PROTECTED] 617.281.1281 twitter: semanticwill aim:

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread David Malouf
I'm less concerned about DRM and moving product between devices. That is a choice of the consumer. Buy from Amazon if you don't like iTunes (or Walmart). Or buy Android or Nokia if you don't like iPhone. What bothers me, which I think Dan's rights are most important for is my data. My attention

Re: [IxDA Discuss] dead technologies ( Any thoughts on placement of company contact information?

2008-11-18 Thread Andy Polaine
The assumption is that a faxed document is somehow a proof of veracity than an EPS signature on an electronic document. They are, of course, both easily faked. I've been in security for a long time now, and while I know that things are easily faked, I also know what makes the lawyers

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread William Evans
Mac hardware to run OSX is only expensive if you are used to buying really cheap gung pao kiddy boxes with no horsepower. As soon as you buy a dell/sony/gateway with any real sack (to run all the programs u must have to be a designer) you are paying comparable prices. will evans emotive

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Jack Moffett
On Nov 18, 2008, at 6:19 AM, Pauric wrote: There was no viable alternative to Windows for the past decade but now that we have choice, we are seeing people exercise their right to move. That's funny. I know a lot of people who were happily not using Windows for the past decade. Best,

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Todd Zaki Warfel
I've been a mostly happy Mac person for close to 15 years. OS 8.5-9 was a hiccup, but OS 7x and X have been pretty fantastic, all things considered. Now, if software/hardware systems could just respond at the speed I work, we'd be onto something. On Nov 18, 2008, at 2:40 PM, Jack Moffett

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread William Evans
In a funny aside, Neal Stephenson's book In the Beggining was the command line is a humorous slant on OS wars. will evans emotive architect hedonic designer [EMAIL PROTECTED] 617.281.1281 twitter: semanticwill aim: semanticwill gtalk: wkevans4 skype: semanticwill _

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Pauric
Dave, I'm not saying consumer be damned. I'm saying a wise user is better than dumb, ala this 'ucd' thinking... http://en.scientificcommons.org/30004846 Try to protect users from the pitfalls of not taking care online and the will never learn of the potential hazards. Along the lines of these 5

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Damon Dimmick
I'm sorry fellas, but if anyone thinks the current crisis is the cause of an unregulated free market, you really don't know what you are talking about. (And interestingly, this relates to IxD in a way) You can not look at our financial system and say we have an unregulated free market when: - We

Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-18 Thread Jeremy Yuille
coming in late here sorry, I think this rocks, and that it could be made even better by rethinking how it describes the things users use. At the moment it uses the word 'product' and that's fine for insiders, but to communicate to the world at large I feel another term might be better. Product

Re: [IxDA Discuss] Remember when we all went ga ga for the interactions in Iron Man and Minority Report? They're heeeerrrree...

2008-11-18 Thread William Brall
I'm not really all that ga ga over these novelty hardware-driven UIs. I've watched minority report more than a few times looking over the potential of the interface. Seems entirely clumsy and slower than a mouse is almost every possible context. The Bond UI was interesting. But more-or-less like

[IxDA Discuss] [EVENT] New Mexico Local Group Meet-Up 11/19

2008-11-18 Thread Kevin Silver
Just a reminder, For those who live in New Mexico, we're going to have an inaugural meet up on, tomorrow night, November 19th at 5:30pm at Savoy in Albuquerque. More details can be found on our Local Group site at: http://groups.google.com/group/ixda-new-mexico You can also follow IxDANM on

Re: [IxDA Discuss] Remember when we all went ga ga for the interactions in Iron Man and Minority Report? They're heeeerrrree...

2008-11-18 Thread Krystal R . Higgins
Wasn't the tabletop device in the Bond movie just a glorified Microsoft Surface? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=35672 Welcome to