Re: [IxDA Discuss] User Research: Three user groups, five hours. What would you do?

2009-02-04 Thread Francis Norton
2009/2/3 Jared Spool jsp...@uie.com That's a really good question. In my experience, it's a core competency of any journalism or ethnography program. I've seen good stuff over the years, but am hard pressed to put my finger on anything current. Years ago, we had Ellen Isaacs (a UX

Re: [IxDA Discuss] User Research: Three user groups, five hours. What would you do?

2009-02-04 Thread Francis Norton
2009/2/5 Jared Spool jsp...@uie.com Taking notes during interviewing is a different set of skills, because (as Katie aptly pointed out) you need to stay present in the moment and be working on the dialogue with the participant *while* you're making the notes. The best resources are going

Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)

2009-02-11 Thread Francis Norton
2009/2/10 Todd Zaki Warfel li...@toddwarfel.com Because right click is a common and known action for applications. We've seen it and used it a number of times in RIA and web-based applications. In fact, we've seen participants look for it in web-based applications that look more like desktop

Re: [IxDA Discuss] Working Backwards

2009-02-14 Thread Francis Norton
We are a software development company who recently employed a rather brilliant contract Information Architect to do some Interaction Design for us. I was so impressed by her work that I decided to retrain from programming and technical communications to IxD, and see if I could shepherd her design

Re: [IxDA Discuss] Prototyping tools resources

2009-03-02 Thread Francis Norton
If it's a thing that shows stuff, rather than being stuff itself, then it's a prototype - regardless of what I might use to create it. There's an interesting report in 2005 ( http://www.usability.gov/pubs/062005news.html) reviewing research into the effectiveness of low-fi (paper) v. hi-fi

Re: [IxDA Discuss] Knowledge and Skill Requirements of the Industry

2009-03-07 Thread Francis Norton
Hi Petra, Given your college's emphasis on IT, digital media and design, Interaction Design certainly looks like it would make a good fit. I'm currently studying IxD at undergraduate level with the Open University ( http://www3.open.ac.uk/courses/bin/p12.dll?C01M364) so am not qualified to

Re: [IxDA Discuss] Knowledge and Skill Requirements of the Industry

2009-03-08 Thread Francis Norton
Hi Francis, 2009/3/8 Francis Storr fst...@gmail.com I took M364 last year and really enjoyed it. Did you take it as part of a career development? If so, has it helped you make the move you were trying to make? Thanks - Francis (same name, same course!)

Re: [IxDA Discuss] Knowledge and Skill Requirements of the Industry

2009-03-09 Thread Francis Norton
Open University course M364 ( http://www3.open.ac.uk/courses/bin/p12.dll?C01M364) is an undergraduate course in Fundamentals of Interaction Design. I think it's good for someone who wants to get the basics right, maybe not so good if you're looking for state of the art technology - in fact we get

Re: [IxDA Discuss] \Download Adobe Acrobat\ for PDFs

2009-03-17 Thread Francis Norton
We often have to provide the Terms and Conditions of financial products as a PDF for compliance. Anybody know a better way of them to the user with controlled content and format? 2009/3/16 Sascha Brossmann | brsma : designificance 0...@brsma.de First question that comes to my mind: is the PDF

Re: [IxDA Discuss] \Download Adobe Acrobat\ for PDFs

2009-03-17 Thread Francis Norton
2009/3/17 Sascha Brossmann | brsma : designificance 0...@brsma.de On Tue, Mar 17, 2009 at 08:16, Francis Norton francis.nor...@gmail.com wrote: We often have to provide the Terms and Conditions of financial products as a PDF for compliance. Anybody know a better way of them to the user

Re: [IxDA Discuss] \Download Adobe Acrobat\ for PDFs

2009-03-17 Thread Francis Norton
2009/3/17 James Page jamesp...@gmail.com Anybody know a better way of them to the user with controlled content and format? FlashPaper 2 document, the user will need Flash. Flash seams to have higher penetration than Acrobat. Have a look at http://www.adobe.com/products/flashpaper/

Re: [IxDA Discuss] \Download Adobe Acrobat\ for PDFs

2009-03-17 Thread Francis Norton
2009/3/17 Sascha Brossmann | brsma : designificance 0...@brsma.de If you think, that THIS was a real problem, the concerning person/company urgently needs a competent lawyer before deciding anything further on IxD. ;-) Trust me, they have! I'm really checking the technical options out of

Re: [IxDA Discuss] [Possible Spam] Represented (designer\'s) Model

2009-03-19 Thread Francis Norton
2009/3/19 Alan Cooper a...@cooper.com Dave, Here are some excellent books that I recommend. They don't address mental models directly, but then what would be the fun of that? They all shed light on the inescapable fact that mental models are things inside the head of human beings. If you

Re: [IxDA Discuss] interesting quote, Experience design is not about controlling the experience you try to give them

2009-04-15 Thread Francis Norton
(As I just commented on Nathaniel's post) I googled define:elicit and got some interesting definition - my favourite (in this context) was: To evoke, educe (emotions, feelings, responses, etc.); to generate, obtain, or provoke as a response or answer; To draw out, bring out, bring forth

Re: [IxDA Discuss] Password Strength Requirements

2009-04-16 Thread Francis Norton
You don't mention whether this is for an internal or external site - how much choice do the users have to use an alternative with simpler registration requirements? If it is for an external site, have you considered using OpenID ( http://en.wikipedia.org/wiki/Openid)? Francis. -- Tigers walk

Re: [IxDA Discuss] What is a mobile phone called in your country?

2009-05-05 Thread Francis Norton
Just for the record (since it's probably the same in Australia), Mobile or Mobile phone here in the UK 2009/5/5 Morten Just morten.j...@genstart.dk mobile phone in Denmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org

Re: [IxDA Discuss] game design, ixd, and making people cry

2009-05-13 Thread Francis Norton
2009/5/12 Troy Gardner t...@troyworks.com If the pawns were cattle instead of people, or glass vases instead of cattle. I doubt people would have the same reaction. I was thinking about this article last night at the London-IA Show and Tell - Personas event (a big Thankyou! to Jane Austin

Re: [IxDA Discuss] Windows mobile 7 non-touch user interface

2009-05-18 Thread Francis Norton
Whoops - the article is at http://blogs.zdnet.com/microsoft/?p=2787, with a link to the relevant slides at http://blogs.zdnet.com/microsoft/?p=2787. 2009/5/18 Francis Norton francis.nor...@gmail.com According to a leaked slide deck, Windows mobile 7 supports using a hand-held device's camera

[IxDA Discuss] Windows mobile 7 non-touch user interface

2009-05-18 Thread Francis Norton
According to a leaked slide deck, Windows mobile 7 supports using a hand-held device's camera to recognise user gestures even when it is not being held. Interesting opportunities for IX designers! -- Tigers walk behind me, they're there to remind me - I'm lost but I'm not afraid David Byrne and

Re: [IxDA Discuss] On tactile feedback, I just can't place the analogy here...

2009-06-23 Thread Francis Norton
Out of curiosity, why do people use URL shrinkers when posting to mail lists? I like being able to inspect a URL before I click on it - compressing and thus disguising it seems to me to be a UX degradation in any context other than Twitter where it's pretty well unavoidable - am I missing

Re: [IxDA Discuss] Interaction design can affect everyonenot just people who own a computer. What does this mean for IxD?

2009-07-08 Thread Francis Norton
I'd add automated waiting-room queueing systems - at my local National Health Service health centre there is a brilliantly simple multi-lingual touch-screen for checking in your arrival together with a rather less helpful overhead three-line dot-matrix sign calling checked-in patients to their

[IxDA Discuss] Complementary skillsets?

2009-08-21 Thread Francis Norton
Hi, I have many years of programming and technical communication and I'm currently learning Interaction Design on an Open University course ( http://is.gd/2rpHx) which ends in October. Because we all have to prioritise our time, I'd be interested in your opinions about which of the following

Re: [IxDA Discuss] Complementary skillsets?

2009-08-21 Thread Francis Norton
Thanks for the suggestion. However, given that I'm holding down a day job and have a family at home, I think I am going to have to focus my efforts on one or maybe two of these if I'm to have any realistic chance of walking the walk as well as talking the talk. On the other hand, you've certainly

Re: [IxDA Discuss] Complementary skillsets?

2009-08-22 Thread Francis Norton
Thank you Adrian - I've been assuming I'll get an opportunity to do some IxD at work, but if I can't work out how to get it as a result of me completing this course with an adequate grade then I seriously need a Plan B. And, as you point out, I should be pushing ahead with some IxD project or

Re: [IxDA Discuss] \Way Out\ vs \Exit\ - Signage usability and passenger experience

2009-09-03 Thread Francis Norton
I'm a big fan of the yellow arrow-out-of-a-box icon for exit signs, as used in UK railway stations 2009/9/2 Adrian Howard adri...@quietstars.com On 2 Sep 2009, at 00:17, Diana Wynne wrote: [snip] Only on an airline would you refer to lavatories and illuminating the seat belt sign rather