Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
You should take a look at the Ergonomic criteria for human-computer interaction from Bastien and Scapin. http://www.inria.fr/rrrt/rt-0156.html On Mon, Sep 29, 2008 at 11:24 AM, David Shaw <[EMAIL PROTECTED]> wrote: > Thank you all who have replied to my post! I'm going to look over the > stuff > and see how we can integrate it in our workflow. > David > > On Fri, Sep 26, 2008 at 10:05 AM, David Shaw <[EMAIL PROTECTED]> > wrote: > > > Good Friday! > > I'm trying to find a list of criteria when doing a heuristic evaluation > on > > a physical device. So far the only thing I've been able to find is > > Useit.com's list, > > http://www.useit.com/papers/heuristic/heuristic_list.html which is > > specific to screen interfaces. Is there anything out there for non-screen > > based testing? > > > > Thanks in advance! > > David > > > > > > > > -- > > "Art provokes thinking, design solves problems" > > > > w: http://www.davidshaw.info > > > > > > -- > "Art provokes thinking, design solves problems" > > w: http://www.davidshaw.info > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... [EMAIL PROTECTED] > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > -- Gustavo Gawry User Experience Analyst Voice: +55 21 9498-7923 Email: gustavogawry at gmail.com Blog: http://gawry.com (in portuguese) Twitter: gawry Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
Thank you all who have replied to my post! I'm going to look over the stuff and see how we can integrate it in our workflow. David On Fri, Sep 26, 2008 at 10:05 AM, David Shaw <[EMAIL PROTECTED]> wrote: > Good Friday! > I'm trying to find a list of criteria when doing a heuristic evaluation on > a physical device. So far the only thing I've been able to find is > Useit.com's list, > http://www.useit.com/papers/heuristic/heuristic_list.html which is > specific to screen interfaces. Is there anything out there for non-screen > based testing? > > Thanks in advance! > David > > > > -- > "Art provokes thinking, design solves problems" > > w: http://www.davidshaw.info > -- "Art provokes thinking, design solves problems" w: http://www.davidshaw.info Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
David - You can apply most, if not all, of the same heuristic principles that you apply to a strictly UI analysis, but I would also integrate key physical ergonomic factors like reach and posture. Here's a quick description of those characterisitcs - Feedback - Identify where the user's access to sensory feedback (e.g. visual, tactile) is comprised Reach - Identify situations where the user's major limbs (arms, legs) and minor limbs (fingers) must over-extend in order to carry-out a task Clearance - Identify situations where the user's major limbs (arms, legs) and minor limbs (fingers) must function within a limited space, such as finger holes or a handle Posture - Identify situations where the user's overall body posture is deviated from neutral position, as well as deviations at key joints (e.g. shoulder, wrist) Strength - Identify situations where the user must apply excessive or prolonged force for movement or stability, relative to their strength capabilities For a little more context, see 5 Guidelines for Ergonomic Observations (focused on field observations, but applicable to heuristics) - http://tinyurl.com/4pzb3c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=33561 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
David, Here's a link to a paper by Jiajie Zhang and others where they extend heuristic evaluation and task analysis a bit with ideas from distributed cognitive task theory (from earlier work by Zhang and Don Norman) for the medical device domain; e.g. they analyze infusion pump interfaces in the paper. There are newer papers by Zhang on his site, but many are pay-for-access such as ACM Portal. Zhang, J., Patel, V. L., Johnson, T. R., Chung, P., & Turley, J. P. (2005). Evaluating and predicting patient safety for medical devices with integral information technology. In K. Henriksen, J. B. Battles, E. Marks & D. I. Lewin (Eds.), Advances in Patient Safety: From Research to Implementation (pp. 323-336). Rockville, MD: Agency for Healthcare Research and Quality. Zhang's research publications page: http://acad88.sahs.uth.tmc.edu/research/research.htm PDF of the paper: http://www.ahrq.gov/downloads/pub/advances/vol2/Zhang.pdf Enjoy, Joel On Fri, Sep 26, 2008 at 1:19 PM, David Shaw <[EMAIL PROTECTED]> wrote: > Sure... we're investigating some peripheral devices to our product (medical > measurement devices like a blood sugar meter, etc.). Our target is elderly > 60-80 with some type of chronic condition. I didn't know if there was a > list geared more towards physical interaction (maybe even ergonomics). > > On Fri, Sep 26, 2008 at 10:14 AM, adamya ashk <[EMAIL PROTECTED]> wrote: > >> That would depend on the type and purpose of the device being evaluated. >> >> Can you elaborate? >> >> "Heuristics are "rules of thumb", educated guesses, intuitive >> judgments or simply common sense" >> http://en.wikipedia.org/wiki/Heuristic >> >> -Adamya >> >> On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: >> > Good Friday! >> > I'm trying to find a list of criteria when doing a heuristic evaluation >> on a >> > physical device. So far the only thing I've been able to find is >> > Useit.com's list, >> > http://www.useit.com/papers/heuristic/heuristic_list.html which >> > is specific to screen interfaces. Is there anything out there for >> non-screen >> > based testing? >> > >> > Thanks in advance! >> > David >> > >> > >> > >> > -- >> > "Art provokes thinking, design solves problems" >> > >> > w: http://www.davidshaw.info >> > >> > Welcome to the Interaction Design Association (IxDA)! >> > To post to this list ... [EMAIL PROTECTED] >> > Unsubscribe http://www.ixda.org/unsubscribe >> > List Guidelines http://www.ixda.org/guidelines >> > List Help .. http://www.ixda.org/help >> > >> > > > > -- > "Art provokes thinking, design solves problems" > > w: http://www.davidshaw.info > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... [EMAIL PROTECTED] > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
Thanks Adamya... hopefully others will have some possible insight too. :-) On Fri, Sep 26, 2008 at 11:17 AM, adamya ashk <[EMAIL PROTECTED]> wrote: > Ah, I see. There may be lists more geared towards this type of > question. Particulalry ones with lots of industrial designers. maybe > others on the board can chime in. > > I wonder if you can find some guidelines (even rough ones based on > people's experiences). They would give you a shortest path to > 'heuristics'. > > I also suggest doing a rudimentary task analysis with heavy doses of > common sense around context. For example if the device has a case how > easy or difficult is it to take it out and put it back in a case. If > it takes a while to display the reading what happens while we're > waiting etc. > > Best of luck. > > -Adamya > > On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: > > Sure... we're investigating some peripheral devices to our product > (medical > > measurement devices like a blood sugar meter, etc.). Our target is > elderly > > 60-80 with some type of chronic condition. I didn't know if there was a > > list geared more towards physical interaction (maybe even ergonomics). > > > > > > On Fri, Sep 26, 2008 at 10:14 AM, adamya ashk <[EMAIL PROTECTED]> wrote: > > > That would depend on the type and purpose of the device being > evaluated. > > > > > > Can you elaborate? > > > > > > "Heuristics are "rules of thumb", educated guesses, intuitive > > > judgments or simply common sense" > > > http://en.wikipedia.org/wiki/Heuristic > > > > > > -Adamya > > > > > > > > > > > > > > > On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: > > > > Good Friday! > > > > I'm trying to find a list of criteria when doing a heuristic > evaluation > > on a > > > > physical device. So far the only thing I've been able to find is > > > > Useit.com's list, > > > > > > http://www.useit.com/papers/heuristic/heuristic_list.html > > which > > > > is specific to screen interfaces. Is there anything out there for > > non-screen > > > > based testing? > > > > > > > > Thanks in advance! > > > > David > > > > > > > > > > > > > > > > -- > > > > "Art provokes thinking, design solves problems" > > > > > > > > w: http://www.davidshaw.info > > > > > > > > > > Welcome to the Interaction Design Association (IxDA)! > > > > To post to this list ... [EMAIL PROTECTED] > > > > Unsubscribe > > http://www.ixda.org/unsubscribe > > > > List Guidelines http://www.ixda.org/guidelines > > > > List Help .. http://www.ixda.org/help > > > > > > > > > > > > > > > -- > > "Art provokes thinking, design solves problems" > > > > w: http://www.davidshaw.info > > > -- "Art provokes thinking, design solves problems" w: http://www.davidshaw.info Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
Ah, I see. There may be lists more geared towards this type of question. Particulalry ones with lots of industrial designers. maybe others on the board can chime in. I wonder if you can find some guidelines (even rough ones based on people's experiences). They would give you a shortest path to 'heuristics'. I also suggest doing a rudimentary task analysis with heavy doses of common sense around context. For example if the device has a case how easy or difficult is it to take it out and put it back in a case. If it takes a while to display the reading what happens while we're waiting etc. Best of luck. -Adamya On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: > Sure... we're investigating some peripheral devices to our product (medical > measurement devices like a blood sugar meter, etc.). Our target is elderly > 60-80 with some type of chronic condition. I didn't know if there was a > list geared more towards physical interaction (maybe even ergonomics). > > > On Fri, Sep 26, 2008 at 10:14 AM, adamya ashk <[EMAIL PROTECTED]> wrote: > > That would depend on the type and purpose of the device being evaluated. > > > > Can you elaborate? > > > > "Heuristics are "rules of thumb", educated guesses, intuitive > > judgments or simply common sense" > > http://en.wikipedia.org/wiki/Heuristic > > > > -Adamya > > > > > > > > > > On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: > > > Good Friday! > > > I'm trying to find a list of criteria when doing a heuristic evaluation > on a > > > physical device. So far the only thing I've been able to find is > > > Useit.com's list, > > > > http://www.useit.com/papers/heuristic/heuristic_list.html > which > > > is specific to screen interfaces. Is there anything out there for > non-screen > > > based testing? > > > > > > Thanks in advance! > > > David > > > > > > > > > > > > -- > > > "Art provokes thinking, design solves problems" > > > > > > w: http://www.davidshaw.info > > > > > > > Welcome to the Interaction Design Association (IxDA)! > > > To post to this list ... [EMAIL PROTECTED] > > > Unsubscribe > http://www.ixda.org/unsubscribe > > > List Guidelines http://www.ixda.org/guidelines > > > List Help .. http://www.ixda.org/help > > > > > > > > > -- > "Art provokes thinking, design solves problems" > > w: http://www.davidshaw.info > Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
Sure... we're investigating some peripheral devices to our product (medical measurement devices like a blood sugar meter, etc.). Our target is elderly 60-80 with some type of chronic condition. I didn't know if there was a list geared more towards physical interaction (maybe even ergonomics). On Fri, Sep 26, 2008 at 10:14 AM, adamya ashk <[EMAIL PROTECTED]> wrote: > That would depend on the type and purpose of the device being evaluated. > > Can you elaborate? > > "Heuristics are "rules of thumb", educated guesses, intuitive > judgments or simply common sense" > http://en.wikipedia.org/wiki/Heuristic > > -Adamya > > On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: > > Good Friday! > > I'm trying to find a list of criteria when doing a heuristic evaluation > on a > > physical device. So far the only thing I've been able to find is > > Useit.com's list, > > http://www.useit.com/papers/heuristic/heuristic_list.html which > > is specific to screen interfaces. Is there anything out there for > non-screen > > based testing? > > > > Thanks in advance! > > David > > > > > > > > -- > > "Art provokes thinking, design solves problems" > > > > w: http://www.davidshaw.info > > > > Welcome to the Interaction Design Association (IxDA)! > > To post to this list ... [EMAIL PROTECTED] > > Unsubscribe http://www.ixda.org/unsubscribe > > List Guidelines http://www.ixda.org/guidelines > > List Help .. http://www.ixda.org/help > > > -- "Art provokes thinking, design solves problems" w: http://www.davidshaw.info Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Heuristic Evaluation Criteria for Physical Devices
That would depend on the type and purpose of the device being evaluated. Can you elaborate? "Heuristics are "rules of thumb", educated guesses, intuitive judgments or simply common sense" http://en.wikipedia.org/wiki/Heuristic -Adamya On 9/26/08, David Shaw <[EMAIL PROTECTED]> wrote: > Good Friday! > I'm trying to find a list of criteria when doing a heuristic evaluation on a > physical device. So far the only thing I've been able to find is > Useit.com's list, > http://www.useit.com/papers/heuristic/heuristic_list.html which > is specific to screen interfaces. Is there anything out there for non-screen > based testing? > > Thanks in advance! > David > > > > -- > "Art provokes thinking, design solves problems" > > w: http://www.davidshaw.info > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... [EMAIL PROTECTED] > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
