Elecraft makes very few mistakes in the first place but when they do the
response is cheerful, immediate and always helpful.
OK so where are the firmware fixes for the K3's CW-in-SSB QSK bug, and the
CW-during-PTT-release bug? Not exactly an immediate response ...
73
Gary ZL2iFB
Gary,
We have to prioritize implementation of improvements for all products,
including the K3. We won't be holding a vote like some software
companies do, so it's up to us to gauge the impact of each fix.
The issues you mentioned have very complex implications for the K3,
including the
If Ralph Stayer could write an article about his sausage factory that
made it into the Harvard Business Review and became the basis for case
studies in business schools for many years...imagine the lessons that
could be passed on by Eric and Wayne -- innovation, customer service and
Elecraft would be a great case study for graduate level business students.
Way back in the '70's when I was studying for my MBA we used Winnebago as a
case study but Elecraft is much, much more interesting plus being a heck of
a lot more positive then learning how Winnebago handled the fuel cost
Dick,
Thanks for this little anniversary present. It has been a bit of a
wild ride over the past five years.
It may appear that our product strategy has been carefully
premeditated. Truth is, we've just designed what we, as operators,
really wanted for ourselves. Fortunately for Elecraft,
Let's put solar panels on the roofs of those Winnebagos and turn them
into hybrids.
Wayne
On Apr 27, 2012, at 8:34 AM, NZ0T wrote:
Elecraft would be a great case study for graduate level business
students.
Way back in the '70's when I was studying for my MBA we used
Winnebago as a
Wayne,
I built a K2, KX1, and a few other things. The K2 was built way
before the K3 may have been a gleam in your eye, however I see no
reference to that spectacular piece of radio gear. It may not have had
the gee whiz factor of the K3, but let me tell you, on a Field Day site
with
It is a pleasure supporting a great company with great people with great
products. Like many I try to support USA companies when at all
possible. Elecraft makes this a no brainer.
I love my K3's, KPA500, P3 and more! Thanks for building superior
products at reasonable prices.
It was fun to
I've only been an Elecraft customer just over 18 months, and, yes, the
K3 was my initial purchase. It has more than satisfied my operational
needs. The P3 purchased a bit over 6 months ago has been icing on the
cake. Both products are well thought out and work flawlessly together.
Such is the
Five years ago - almost to the day - I attended my first (and, thus far,
only) DX convention in Visalia. Barely a week or two before heading for the
convention, I had delivered my unbuilt K2 kit to W4DAS for construction. I
saw on the Elecraft web site that the visually impaired hams had
27, 2012 10:48 AM
To: Edward Dickinson III
Cc: 'Elecraft Reflector '
Subject: Re: [Elecraft] A Success Story
Dick,
Thanks for this little anniversary present. It has been a bit of a wild ride
over the past five years.
It may appear that our product strategy has been carefully premeditated
On Fri, Apr 27, 2012 at 10:34 AM, NZ0T nz0t...@gmail.com wrote:
Elecraft would be a great case study for graduate level business
students...
===
As a sometime grad-school business prof, I often tend to think about case
studies of companies I do business with. But in the case of
Yes, Elecraft products are tops but in my mind the case study would be about
the excellent customer service that Elecraft provides. I have dealt with
very few organizations that have been as responsive and helpful as Elecraft
and IMHO that ability to respond to customers is just as important as
-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of NZ0T
Sent: Friday, April 27, 2012 3:19 PM
To: elecraft@mailman.qth.net
Subject: Re: [Elecraft] A Success Story
Yes, Elecraft products are tops but in my mind the case study would
On 4/27/2012 11:38 AM, Tony Estep wrote:
There is a lot to be learned from the ups and downs of companies battling
in niche markets like that for ham radio gear, but Elecraft has dodged the
bullets and avoided the mis-steps that make a case study compelling.
That's because management (in this
That's because modern business schools don't teach leadership and as you say
they tell their students they don't have to know the business they are managing.
The students have been taught that businesses are run on charts and graphs, so
they sit on their fannies and make computer charts and
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