Re: [Framers] FM 2017 upgrade to FM 2019

2018-08-23 Thread Rick Quatro 
Posted this yesterday. There is a list of new features here:

https://www.adobe.com/products/framemaker.html

Or, list the quirks you are having with FM 2017.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On
Behalf Of Doug
Sent: Thursday, August 23, 2018 12:21 PM
To: Framers 
Subject: [Framers] FM 2017 upgrade to FM 2019

We bought FM 2017 in May 2017, so I'm sure we'll have to pay to upgrade.
But is it worth it?  If I knew doing so would resolve the
annoying quirks I've had to deal with, it might be.   But I'd hate to
upgrade just to find out the quirks still exist.

Have they released a list of specific changes yet?

Doug
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Re: [Framers] FM 2017 upgrade to FM 2019

2018-08-23 Thread Art Campbell 
What Robert says. One of the features of '19 is a new PDF engine, which may
make a difference for your problem.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 12:34 PM Robert Lauriston 
wrote:

> Why not get the 30-day free trial and see for yourself?
> On Thu, Aug 23, 2018 at 9:21 AM Doug  wrote:
> >
> > We bought FM 2017 in May 2017, so I'm sure we'll have to pay to
> > upgrade.  But is it worth it?  If I knew doing so would resolve the
> > annoying quirks I've had to deal with, it might be.   But I'd hate to
> > upgrade just to find out the quirks still exist.sers.com
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Re: [Framers] FM 2017 upgrade to FM 2019

2018-08-23 Thread Robert Lauriston 
Why not get the 30-day free trial and see for yourself?
On Thu, Aug 23, 2018 at 9:21 AM Doug  wrote:
>
> We bought FM 2017 in May 2017, so I'm sure we'll have to pay to
> upgrade.  But is it worth it?  If I knew doing so would resolve the
> annoying quirks I've had to deal with, it might be.   But I'd hate to
> upgrade just to find out the quirks still exist.sers.com
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Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Art Campbell 
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[Framers] FM 2017 upgrade to FM 2019

2018-08-23 Thread Doug 
We bought FM 2017 in May 2017, so I'm sure we'll have to pay to
upgrade.  But is it worth it?  If I knew doing so would resolve the
annoying quirks I've had to deal with, it might be.   But I'd hate to
upgrade just to find out the quirks still exist.

Have they released a list of specific changes yet?

Doug
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Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Tom Beiswenger 
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Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Art Campbell 
You could also try downloading the free eval of FM17 and see if that works
better, in either or both PDF generation modes.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 10:45 AM Art Campbell 
wrote:

> You're checking the Generate PDF Data checkbox when you Print to the
> Acrobat printer?
>
> And you may want to point out to the IT staff that FM12 wasn't designed
> for W10. Definitely consider an upgrade -- you're going to be three revs
> behind the curve shortly. Antique software...
>
> Art Campbell
> art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
> tom.beiswen...@emhartglass.com> wrote:
>
>> That, unfortunately, does not work. Although all of the hyperlinks work
>> using that method, the videos embedded in the PDF (which are inserted by
>> reference in the original FM 12 doc) will not play. Save as PDF is the only
>> method that I've found that gives the PDF all of the functionality that
>> I've built into the book. The behavior I referenced originally just started
>> when our IT grout upgraded me to a new Dell notebook running Win 10.
>>
>>
>> -"Framers" > emhartglass@lists.frameusers.com> wrote: -
>> To: Frame Users 
>> From: Lin Sims
>> Sent by: "Framers"
>> Date: 08/23/2018 09:54AM
>> Subject: Re: [Framers] Save As PDF doesn't work first time
>>
>> On the Frame menu, click File > Print Setup and choose Adobe PDF from the
>> list of installed printers, or you can select it as the printer when using
>> File > Print.
>>
>> Save as PDF has been pretty much fixed in the last couple of Frame
>> versions, but IIRC (memory fuzzy), 12 was the last version where it still
>> had some issues.
>>
>> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0&s=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY&e=>
>> wrote:
>>
>> > What is the Acrobat logical printer? Our documents often have video
>> > tutorials in them. The only way that I've been able to make them work
>> is to
>> > us the Save as PDF command.
>> >
>> > -"Framers" > > emhartglass@lists.frameusers.com> wrote: -
>> > To: Framers List 
>> > From: Art Campbell
>> > Sent by: "Framers"
>> > Date: 08/23/2018 09:44AM
>> > Subject: Re: [Framers] Save As PDF doesn't work first time
>> >
>> > Historically, SaveAs PDF has been problematic.
>> > Printing to the Acrobat logical printer has been more stable and
>> > predictable.
>> >
>> > Art Campbell
>> >   art.campb...@gmail.com
>> >   "... In my opinion, there's nothing in this world beats a '52 Vincent
>> and
>> > a redheaded girl." -- Richard Thompson
>> >   No disclaimers
>> apply.
>> >DoD 358
>> >
>> >
>> >
>> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
>> >
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=
>> >
>> > wrote:
>> >
>> > > This is an odd one, but might be related to running FM 12 in a
>> Windows 10
>> > > environment.
>> > >
>> > > When I open an FM book for the first time and then try to save it as
>> PDF,
>> > > FM goes non-responsive (normal) and the little rotating Adobe icon
>> > appears
>> > > at the lower right hand toolbar (not normal). A "phantom" pdf document
>> > > eventually appears, but so does a message, "There was an error opening
>> > this
>> > > document. This file cannot be found."
>> > >
>> > > Distiller also appears in my quick start toolbar, but when I open
>> > > Distiller, the file shown is empty.
>> > >
>> > > I then close the phantom pdf document, go back to the FM book and run
>> > Save
>> > > as PDF again. This time it works as expected: FM goes non-responsive,
>> > > Distiller opens (eventually) and a progress bar appears with Distiller
>> > > until the document is fully generated. The document -- real one this
>> time
>> > > -- appears and all is good.
>> > >
>> > > I'm starting to get used to this new behavior, but sure would like to
>> > know
>> > > if there is a fix fo

Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Art Campbell 
You're checking the Generate PDF Data checkbox when you Print to the
Acrobat printer?

And you may want to point out to the IT staff that FM12 wasn't designed for
W10. Definitely consider an upgrade -- you're going to be three revs behind
the curve shortly. Antique software...

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> That, unfortunately, does not work. Although all of the hyperlinks work
> using that method, the videos embedded in the PDF (which are inserted by
> reference in the original FM 12 doc) will not play. Save as PDF is the only
> method that I've found that gives the PDF all of the functionality that
> I've built into the book. The behavior I referenced originally just started
> when our IT grout upgraded me to a new Dell notebook running Win 10.
>
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Frame Users 
> From: Lin Sims
> Sent by: "Framers"
> Date: 08/23/2018 09:54AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> On the Frame menu, click File > Print Setup and choose Adobe PDF from the
> list of installed printers, or you can select it as the printer when using
> File > Print.
>
> Save as PDF has been pretty much fixed in the last couple of Frame
> versions, but IIRC (memory fuzzy), 12 was the last version where it still
> had some issues.
>
> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0&s=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY&e=>
> wrote:
>
> > What is the Acrobat logical printer? Our documents often have video
> > tutorials in them. The only way that I've been able to make them work is
> to
> > us the Save as PDF command.
> >
> > -"Framers"  > emhartglass@lists.frameusers.com> wrote: -
> > To: Framers List 
> > From: Art Campbell
> > Sent by: "Framers"
> > Date: 08/23/2018 09:44AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > Historically, SaveAs PDF has been problematic.
> > Printing to the Acrobat logical printer has been more stable and
> > predictable.
> >
> > Art Campbell
> >   art.campb...@gmail.com
> >   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and
> > a redheaded girl." -- Richard Thompson
> >   No disclaimers
> apply.
> >DoD 358
> >
> >
> >
> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=
> >
> > wrote:
> >
> > > This is an odd one, but might be related to running FM 12 in a Windows
> 10
> > > environment.
> > >
> > > When I open an FM book for the first time and then try to save it as
> PDF,
> > > FM goes non-responsive (normal) and the little rotating Adobe icon
> > appears
> > > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > > eventually appears, but so does a message, "There was an error opening
> > this
> > > document. This file cannot be found."
> > >
> > > Distiller also appears in my quick start toolbar, but when I open
> > > Distiller, the file shown is empty.
> > >
> > > I then close the phantom pdf document, go back to the FM book and run
> > Save
> > > as PDF again. This time it works as expected: FM goes non-responsive,
> > > Distiller opens (eventually) and a progress bar appears with Distiller
> > > until the document is fully generated. The document -- real one this
> time
> > > -- appears and all is good.
> > >
> > > I'm starting to get used to this new behavior, but sure would like to
> > know
> > > if there is a fix for this annoyance.
> > > ___
> > >
> > > This message is from the Framers mailing list
> > >
> > > Send messages to framers@lists.frameusers.com
> > > Visit the list's homepage at
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w&e=
> > > Archives located at
> > >
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_fram

Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Syed Zaeem Hosain 
Hi, Art, et. al.

I am not on the latest version of FrameMaker anymore (stopped upgrading at FM 
12), but this historical experience, as has been mentioned here before, has 
been different for me each time a new version of FrameMaker was released.

I had to go try _both_ Save as PDF and printing to the Adobe PDF printer to see 
which would work better for me. _Usually_ (and this is not definitive since I 
forget what worked well in each version now), "Save as PDF" worked better for 
me.

YMMV, of course!

Z

-Original Message-
From: Framers  On 
Behalf Of Art Campbell
Sent: Thursday, August 23, 2018 6:43 AM
To: Framers List 
Subject: Re: [Framers] Save As PDF doesn't work first time

Historically, SaveAs PDF has been problematic.
Printing to the Acrobat logical printer has been more stable and predictable.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < 
tom.beiswen...@emhartglass.com> wrote:

> This is an odd one, but might be related to running FM 12 in a Windows 
> 10 environment.
>
> When I open an FM book for the first time and then try to save it as 
> PDF, FM goes non-responsive (normal) and the little rotating Adobe 
> icon appears at the lower right hand toolbar (not normal). A "phantom" 
> pdf document eventually appears, but so does a message, "There was an 
> error opening this document. This file cannot be found."
>
> Distiller also appears in my quick start toolbar, but when I open 
> Distiller, the file shown is empty.
>
> I then close the phantom pdf document, go back to the FM book and run 
> Save as PDF again. This time it works as expected: FM goes 
> non-responsive, Distiller opens (eventually) and a progress bar 
> appears with Distiller until the document is fully generated. The 
> document -- real one this time
> -- appears and all is good.
>
> I'm starting to get used to this new behavior, but sure would like to 
> know if there is a fix for this annoyance.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com Visit the list's 
> homepage at  http://www.frameusers.com Archives located at 
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
>
___

This message is from the Framers mailing list

Send messages to framers@lists.frameusers.com Visit the list's homepage at  
http://www.frameusers.com Archives located at 
http://www.mail-archive.com/framers%40lists.frameusers.com/
Subscribe and unsubscribe at 
http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
Send administrative questions to listad...@frameusers.com
___

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Send messages to framers@lists.frameusers.com
Visit the list's homepage at  http://www.frameusers.com
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Subscribe and unsubscribe at 
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Send administrative questions to listad...@frameusers.com

Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Tom Beiswenger 
That, unfortunately, does not work. Although all of the hyperlinks work using 
that method, the videos embedded in the PDF (which are inserted by reference in 
the original FM 12 doc) will not play. Save as PDF is the only method that I've 
found that gives the PDF all of the functionality that I've built into the 
book. The behavior I referenced originally just started when our IT grout 
upgraded me to a new Dell notebook running Win 10.


-"Framers" 
 wrote: 
-
To: Frame Users 
From: Lin Sims 
Sent by: "Framers" 
Date: 08/23/2018 09:54AM
Subject: Re: [Framers] Save As PDF doesn't work first time

On the Frame menu, click File > Print Setup and choose Adobe PDF from the
list of installed printers, or you can select it as the printer when using
File > Print.

Save as PDF has been pretty much fixed in the last couple of Frame
versions, but IIRC (memory fuzzy), 12 was the last version where it still
had some issues.

On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger 

 wrote:

> What is the Acrobat logical printer? Our documents often have video
> tutorials in them. The only way that I've been able to make them work is to
> us the Save as PDF command.
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Framers List 
> From: Art Campbell
> Sent by: "Framers"
> Date: 08/23/2018 09:44AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> Historically, SaveAs PDF has been problematic.
> Printing to the Acrobat logical printer has been more stable and
> predictable.
>
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=>
> wrote:
>
> > This is an odd one, but might be related to running FM 12 in a Windows 10
> > environment.
> >
> > When I open an FM book for the first time and then try to save it as PDF,
> > FM goes non-responsive (normal) and the little rotating Adobe icon
> appears
> > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > eventually appears, but so does a message, "There was an error opening
> this
> > document. This file cannot be found."
> >
> > Distiller also appears in my quick start toolbar, but when I open
> > Distiller, the file shown is empty.
> >
> > I then close the phantom pdf document, go back to the FM book and run
> Save
> > as PDF again. This time it works as expected: FM goes non-responsive,
> > Distiller opens (eventually) and a progress bar appears with Distiller
> > until the document is fully generated. The document -- real one this time
> > -- appears and all is good.
> >
> > I'm starting to get used to this new behavior, but sure would like to
> know
> > if there is a fix for this annoyance.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w&e=
> > Archives located at
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA&e=
> > Subscribe and unsubscribe at
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.frameusers.com_listinfo.cgi_framers-2Dframeusers.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=uf0jDOCuV6QcbIohAa13h-dMUabWqyI13e7ZtWmH-vM&e=
> > Send administrative questions to listad...@frameusers.com
> >
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com&d=DwICAg&c=

Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Lin Sims 
On the Frame menu, click File > Print Setup and choose Adobe PDF from the
list of installed printers, or you can select it as the printer when using
File > Print.

Save as PDF has been pretty much fixed in the last couple of Frame
versions, but IIRC (memory fuzzy), 12 was the last version where it still
had some issues.

On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> What is the Acrobat logical printer? Our documents often have video
> tutorials in them. The only way that I've been able to make them work is to
> us the Save as PDF command.
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Framers List 
> From: Art Campbell
> Sent by: "Framers"
> Date: 08/23/2018 09:44AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> Historically, SaveAs PDF has been problematic.
> Printing to the Acrobat logical printer has been more stable and
> predictable.
>
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=>
> wrote:
>
> > This is an odd one, but might be related to running FM 12 in a Windows 10
> > environment.
> >
> > When I open an FM book for the first time and then try to save it as PDF,
> > FM goes non-responsive (normal) and the little rotating Adobe icon
> appears
> > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > eventually appears, but so does a message, "There was an error opening
> this
> > document. This file cannot be found."
> >
> > Distiller also appears in my quick start toolbar, but when I open
> > Distiller, the file shown is empty.
> >
> > I then close the phantom pdf document, go back to the FM book and run
> Save
> > as PDF again. This time it works as expected: FM goes non-responsive,
> > Distiller opens (eventually) and a progress bar appears with Distiller
> > until the document is fully generated. The document -- real one this time
> > -- appears and all is good.
> >
> > I'm starting to get used to this new behavior, but sure would like to
> know
> > if there is a fix for this annoyance.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w&e=
> > Archives located at
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA&e=
> > Subscribe and unsubscribe at
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.frameusers.com_listinfo.cgi_framers-2Dframeusers.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=uf0jDOCuV6QcbIohAa13h-dMUabWqyI13e7ZtWmH-vM&e=
> > Send administrative questions to listad...@frameusers.com
> >
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w&e=
> Archives located at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA&e=
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> Send admi

Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Tom Beiswenger 
What is the Acrobat logical printer? Our documents often have video tutorials 
in them. The only way that I've been able to make them work is to us the Save 
as PDF command.

-"Framers" 
 wrote: 
-
To: Framers List 
From: Art Campbell 
Sent by: "Framers" 
Date: 08/23/2018 09:44AM
Subject: Re: [Framers] Save As PDF doesn't work first time

Historically, SaveAs PDF has been problematic.
Printing to the Acrobat logical printer has been more stable and
predictable.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger 

 wrote:

> This is an odd one, but might be related to running FM 12 in a Windows 10
> environment.
>
> When I open an FM book for the first time and then try to save it as PDF,
> FM goes non-responsive (normal) and the little rotating Adobe icon appears
> at the lower right hand toolbar (not normal). A "phantom" pdf document
> eventually appears, but so does a message, "There was an error opening this
> document. This file cannot be found."
>
> Distiller also appears in my quick start toolbar, but when I open
> Distiller, the file shown is empty.
>
> I then close the phantom pdf document, go back to the FM book and run Save
> as PDF again. This time it works as expected: FM goes non-responsive,
> Distiller opens (eventually) and a progress bar appears with Distiller
> until the document is fully generated. The document -- real one this time
> -- appears and all is good.
>
> I'm starting to get used to this new behavior, but sure would like to know
> if there is a fix for this annoyance.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  
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Re: [Framers] Save As PDF doesn't work first time

2018-08-23 Thread Art Campbell 
Historically, SaveAs PDF has been problematic.
Printing to the Acrobat logical printer has been more stable and
predictable.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> This is an odd one, but might be related to running FM 12 in a Windows 10
> environment.
>
> When I open an FM book for the first time and then try to save it as PDF,
> FM goes non-responsive (normal) and the little rotating Adobe icon appears
> at the lower right hand toolbar (not normal). A "phantom" pdf document
> eventually appears, but so does a message, "There was an error opening this
> document. This file cannot be found."
>
> Distiller also appears in my quick start toolbar, but when I open
> Distiller, the file shown is empty.
>
> I then close the phantom pdf document, go back to the FM book and run Save
> as PDF again. This time it works as expected: FM goes non-responsive,
> Distiller opens (eventually) and a progress bar appears with Distiller
> until the document is fully generated. The document -- real one this time
> -- appears and all is good.
>
> I'm starting to get used to this new behavior, but sure would like to know
> if there is a fix for this annoyance.
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[Framers] Save As PDF doesn't work first time

2018-08-23 Thread Tom Beiswenger 
This is an odd one, but might be related to running FM 12 in a Windows 10 
environment.

When I open an FM book for the first time and then try to save it as PDF, FM 
goes non-responsive (normal) and the little rotating Adobe icon appears at the 
lower right hand toolbar (not normal). A "phantom" pdf document eventually 
appears, but so does a message, "There was an error opening this document. This 
file cannot be found."

Distiller also appears in my quick start toolbar, but when I open Distiller, 
the file shown is empty.

I then close the phantom pdf document, go back to the FM book and run Save as 
PDF again. This time it works as expected: FM goes non-responsive, Distiller 
opens (eventually) and a progress bar appears with Distiller until the document 
is fully generated. The document -- real one this time -- appears and all is 
good.

I'm starting to get used to this new behavior, but sure would like to know if 
there is a fix for this annoyance.
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Re: [Framers] ANN: FrameMaker 2019

2018-08-23 Thread Caroline Tabach 
Updating to say that I contacted Adobe and they responded within a short
time, saying that they have forwarded my request to the relevant team.



We shall see what happens

On Thu, Aug 23, 2018 at 8:57 AM, Caroline Tabach 
wrote:

> Thanks
>
> On Thu, Aug 23, 2018 at 12:24 AM, Bernard Aschwanden <
> bern...@publishingsmarter.com> wrote:
>
>> 30 days. If people got the software (ahem, "hello Caroline") within that
>> timeframe they can reach out to Adobe via email. Basically, if you have
>> purchased within 30 days of the release, you are eligible for a free of
>> cost upgrade to the latest version. They just need to contact Adobe
>> customer support, in this case, via techc...@adobe.com so have at it.
>>
>> :)
>>
>> Bernard
>>
>>
>>
>> -Original Message-
>> From: Framers [mailto:framers-bounces+bernard=
>> publishingsmarter@lists.frameusers.com] On Behalf Of Rick Quatro
>> Sent: Wednesday, August 22, 2018 3:03 PM
>> To: 'An email list for people using Adobe FrameMaker software.'
>> Subject: Re: [Framers] ANN: FrameMaker 2019
>>
>> There should be some grace period where an upgrade would be free. I can't
>> say for sure, but that has been a tradition in the software industry for a
>> long time.
>>
>> Rick Quatro
>> Carmen Publishing Inc.
>> r...@frameexpert.com
>> 585-729-6746 NEW!
>>
>> -Original Message-
>> From: Framers 
>> On Behalf Of Caroline Tabach
>> Sent: Wednesday, August 22, 2018 2:41 PM
>> To: An email list for people using Adobe FrameMaker software. <
>> framers@lists.frameusers.com>
>> Subject: Re: [Framers] ANN: FrameMaker 2019
>>
>> My company bought me 2017 last week.
>>
>> Couldn't Adobe tell them to wait a week?
>>
>> Caroline Tabach
>>
>> בתאריך יום ד׳, 22 באוג׳ 2018, 18:01, מאת Rick Quatro ‏<
>> r...@rickquatro.com>:
>>
>> > Hi Framers,
>> >
>> >
>> >
>> > FrameMaker 2019 has been announced:
>> >
>> >
>> >
>> > https://www.adobe.com/products/framemaker.html
>> >
>> >
>> >
>> > Rick Quatro
>> >
>> > Carmen Publishing Inc.
>> >
>> > r...@frameexpert.com
>> >
>> > 585-729-6746 NEW!
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > ___
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>
>
>
> --
> Caroline Tabach
> Technical/Marcom Writer
> e-mail: caroline.tab...@gmail.com
>



-- 
Caroline Tabach
Technical/Marcom Writer
e-mail: caroline.tab...@gmail.com
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