Contract Job at T-Mobile

[Anderson, Eileen]

CONTRACT JOB at T-MOBILE: Editor/Desktop Publisher -- Can work remotely

Length: 2 weeks (May 7-18), with possible extension

Requirements:

- Experience, competence, and confidence working with STRUCTURED
FrameMaker (required)

- Excellent editing skills (required)

- Ability to adjust level of editing to meet deadlines, i.e., doing less
polishing when less time is available (required)

- Experience in editing or writing training materials is a plus, but not
required

Other information about this contract:

- Contractor can work remotely, but MUST have a high-speed Internet
connection and be able to drive to a T-Mobile company-owned store for
initial laptop setup. (Not sure if you live within driving distance of a
T-Mobile store? Use the store locator at
http://locator.t-mobile.com/Locator.aspx. Please note that in the search
results, you must find a store with a little T icon next to it, which
means it's a company-owned store.)

- Top candidates will be asked to complete a 50-minute editing test,
which can be done from any computer with Microsoft Word.

- The contractor must work through an approved T-Mobile contract agency.
Therefore, I am asking that rather than contacting me, candidates
contact Chad Robertson at Aquent (one of our contract agencies). His
e-mail address is [EMAIL PROTECTED]

Eileen Anderson 
Manager of Editing  Desktop Publishing | T-Mobile Talent Development

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Contract Job at T-Mobile

[Anderson, Eileen]

CONTRACT JOB at T-MOBILE: Editor/Desktop Publisher -- Can work remotely

Length: 2 weeks (May 7-18), with possible extension

Requirements:

- Experience, competence, and confidence working with STRUCTURED
FrameMaker (required)

- Excellent editing skills (required)

- Ability to adjust level of editing to meet deadlines, i.e., doing less
polishing when less time is available (required)

- Experience in editing or writing training materials is a plus, but not
required

Other information about this contract:

- Contractor can work remotely, but MUST have a high-speed Internet
connection and be able to drive to a T-Mobile company-owned store for
initial laptop setup. (Not sure if you live within driving distance of a
T-Mobile store? Use the store locator at
http://locator.t-mobile.com/Locator.aspx. Please note that in the search
results, you must find a store with a little "T" icon next to it, which
means it's a company-owned store.)

- Top candidates will be asked to complete a 50-minute editing test,
which can be done from any computer with Microsoft Word.

- The contractor must work through an approved T-Mobile contract agency.
Therefore, I am asking that rather than contacting me, candidates
contact Chad Robertson at Aquent (one of our contract agencies). His
e-mail address is chrobertson at aquent.com.

Eileen Anderson 
Manager of Editing & Desktop Publishing | T-Mobile Talent Development

RE: Table in structured Frame

[Anderson, Eileen]

Hi, Surbhi.

We have a similar table in our structured Frame implementation. Define
the table to contain an icon cell and a text cell, then define those
cells to contain the type of content they need.

It might look something like this:

Element (Table): SpecialTable
General rule: SpecialBody
Initial table format
In all contexts.
Table format: Special

Element (Table Body): SpecialBody
General rule: SpecialRow

Element (Table Row): SpecialRow
General rule: IconCell  TextCell
Initial structure pattern for table row: IconCell, TextCell

Element (Table Cell): IconCell
General rule: TEXT
In all contexts.
Use paragraph format: Anchor

Element (Table Cell): TextCell
General rule: TEXT 
In all contexts.
Use paragraph format: TableText

Of course, you will want to define the paragraph and table styles in
your template accordingly. 

Note that if the table will always contain the same graphic, you can set
the paragraph format of the IconCell element to call up a special
Paragraph style with a frame below or beneath it that contains your
graphic. We actually have our tables set up with attributes so that they
can call up one of 8 different graphics, depending how you set the
attribute. But you may not want to get that fancy!

Hope this helps.

- Eileen Anderson
Manager of Curriculum Editing  Desktop Publishing
T-Mobile USA

--

Message: 14
Date: Wed, 13 Sep 2006 09:50:32 +0530
From: Surbhi Singhal [EMAIL PROTECTED]
Subject: Table in structured Frame
To: Framers framers@frameusers.com
Message-ID:
[EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Hi All,

I need to have a 1 row and two column table. The first column has a
graphic
and the second column has text. This is easy to do in unstructured
frame.
But, How to implement the same in Structured Frame. ? How does the table
definition in EDD change for this kind of a table.

Please help.

Regards
Surbhi

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Send list messages to [EMAIL PROTECTED]

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Table in structured Frame

[Anderson, Eileen]

Hi, Surbhi.

We have a similar table in our structured Frame implementation. Define
the table to contain an icon cell and a text cell, then define those
cells to contain the type of content they need.

It might look something like this:

Element (Table): SpecialTable
General rule: SpecialBody
Initial table format
In all contexts.
Table format: Special

Element (Table Body): SpecialBody
General rule: SpecialRow

Element (Table Row): SpecialRow
General rule: IconCell & TextCell
Initial structure pattern for table row: IconCell, TextCell

Element (Table Cell): IconCell
General rule: 
In all contexts.
Use paragraph format: Anchor

Element (Table Cell): TextCell
General rule:  
In all contexts.
Use paragraph format: TableText

Of course, you will want to define the paragraph and table styles in
your template accordingly. 

Note that if the table will always contain the same graphic, you can set
the paragraph format of the IconCell element to call up a special
Paragraph style with a frame below or beneath it that contains your
graphic. We actually have our tables set up with attributes so that they
can call up one of 8 different graphics, depending how you set the
attribute. But you may not want to get that fancy!

Hope this helps.

- Eileen Anderson
Manager of Curriculum Editing & Desktop Publishing
T-Mobile USA

--

Message: 14
Date: Wed, 13 Sep 2006 09:50:32 +0530
From: "Surbhi Singhal" 
Subject: Table in structured Frame
To: Framers 
Message-ID:
<3457b8270609122120h602a775atd36f282fa6f4f7f1 at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Hi All,

I need to have a 1 row and two column table. The first column has a
graphic
and the second column has text. This is easy to do in unstructured
frame.
But, How to implement the same in Structured Frame. ? How does the table
definition in EDD change for this kind of a table.

Please help.

Regards
Surbhi

RE: Structured FM - TOC and IX

[Anderson, Eileen]

We handle this in a way similar to what Matt described. When building the book, 
we wrap our unstructured TOC and cover page in a TOC and Cover element, 
respectively. Inelegant, maybe, but it works for us!

- Eileen Anderson
Manager of Curriculum Editing  Desktop Publishing
*T***Mobile* Customer Care Learning  Development
[EMAIL PROTECTED]

 _ 
 
 Message: 17
 Date: Mon, 24 Jul 2006 20:11:42 -0700
 From: Matt Sullivan [EMAIL PROTECTED]
 Subject: RE: Structured FM - TOC and IX
 To: 'Ellen Lebelle' [EMAIL PROTECTED],
   framers@lists.frameusers.com
 Message-ID: [EMAIL PROTECTED]
 Content-Type: text/plain; charset=iso-8859-1
 
 Hi Ellen,
 
 TOC's and Indexes will not typically be structured in Frame. When
 considering the typical SGML/XML output for structured files, the focus is
 on delivering content, not formatting. The headings  markers used in
 creating the generated files are structured, but the TOC  Index simply
 indicate pagination for your SGML/XML application, not necessarily what your
 end-user's pagination will be. In other words, the TOC  Index could be
 considered formatting info only, not content.
 
 A structured book can require the TOC  Index, but the content of those
 files will be unstructured, similar to the way an unstructured graphic
 object can be wrapped within a Figure element.
 
 I can't say this is the only way to handle your problem, but it's certainly
 made my client's installations very straightforward.
 
 -Matt
 
 
 Matt Sullivan 
 GRAFIX Training  Consulting
 www.grafixtraining.com
 888/882-2819
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On
 Behalf Of Ellen Lebelle
 Sent: Monday, July 24, 2006 5:30 AM
 To: framers@lists.frameusers.com
 Subject: Structured FM - TOC and IX
 
 Hello,
 
 FM 7.2
 
 Our chapters are all structured and have been for some time.
 
 We are trying to finally bring structure to the TOC and IX. It looks like
 the TOC is going to work, but each time we regenerate a TOC we have to run
 it through a conversion table, so if anyone has a better solution, please
 share it.
 
 And now, for the index, there are whitespaces that seem to interfere with
 the structure. The more pages there are references to, the more untagged
 text tags we get. Is there anyone out there who has dealt with this before?
 Or is thre a ready-made solution that we just don't know about?
 
 Thanks for any help,
 *Ellen Lebelle* (mailto: [EMAIL PROTECTED])
 Documentation Manager
 *KDS*
 Centre d'Affaires La Boursidière -- BP160
 92357 Le Plessis Robinson -- France
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Send list messages to [EMAIL PROTECTED]

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Structured FM - TOC and IX

[Anderson, Eileen]

We handle this in a way similar to what Matt described. When building the book, 
we wrap our unstructured TOC and cover page in a "TOC" and "Cover" element, 
respectively. Inelegant, maybe, but it works for us!

- Eileen Anderson
Manager of Curriculum Editing & Desktop Publishing
*T***Mobile* Customer Care Learning & Development
eileen.anderson at t-mobile.com

> _ 
> 
> Message: 17
> Date: Mon, 24 Jul 2006 20:11:42 -0700
> From: "Matt Sullivan" 
> Subject: RE: Structured FM - TOC and IX
> To: "'Ellen Lebelle'" ,
>   
> Message-ID: <001201c6af98$0ef0a6e0$6501a8c0 at CompaqNote2>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Hi Ellen,
> 
> TOC's and Indexes will not typically be structured in Frame. When
> considering the typical SGML/XML output for structured files, the focus is
> on delivering content, not formatting. The headings & markers used in
> creating the generated files are structured, but the TOC & Index simply
> indicate pagination for your SGML/XML application, not necessarily what your
> end-user's pagination will be. In other words, the TOC & Index could be
> considered formatting info only, not content.
> 
> A structured book can require the TOC & Index, but the content of those
> files will be unstructured, similar to the way an unstructured graphic
> object can be wrapped within a Figure element.
> 
> I can't say this is the only way to handle your problem, but it's certainly
> made my client's installations very straightforward.
> 
> -Matt
> 
> 
> Matt Sullivan 
> GRAFIX Training & Consulting
> www.grafixtraining.com
> 888/882-2819
> 
> -Original Message-
> From: framers-bounces+matt=grafixtraining.com at lists.frameusers.com
> [mailto:framers-bounces+matt=grafixtraining.com at lists.frameusers.com] On
> Behalf Of Ellen Lebelle
> Sent: Monday, July 24, 2006 5:30 AM
> To: framers at lists.frameusers.com
> Subject: Structured FM - TOC and IX
> 
> Hello,
> 
> FM 7.2
> 
> Our chapters are all structured and have been for some time.
> 
> We are trying to finally bring structure to the TOC and IX. It looks like
> the TOC is going to work, but each time we regenerate a TOC we have to run
> it through a conversion table, so if anyone has a better solution, please
> share it.
> 
> And now, for the index, there are whitespaces that seem to interfere with
> the structure. The more pages there are references to, the more "untagged
> text" tags we get. Is there anyone out there who has dealt with this before?
> Or is thre a ready-made solution that we just don't know about?
> 
> Thanks for any help,
> *Ellen Lebelle* (mailto: elebelle at kds.com)
> Documentation Manager
> *KDS*
> Centre d'Affaires La Boursidi?re -- BP160
> 92357 Le Plessis Robinson -- France

Hypertext: Can I Make Autotext Active?

[Anderson, Eileen]

I am trying to enhance some FrameMaker curriculum documents by adding
links to online activities. Each link will read as follows: Launch
Workbook Activity X.y: 'Activity Name'

I've set up a Paragraph Style that generates autotext for the first half
of the desired active text (Launch Workbook Activity X.y). This
autonumbers as well, so that X.y is filled in with the lesson number
(X) and the activity number within the lesson (y). 

So far, so good. However, when I add the hypertext marker (right at the
start of the manually-typed text), only the manually typed text
(Activity Name) becomes an active hyperlink. This is true even if both
the manually typed text and the autotext are set to the Underline
character format. 

Does anyone know of a workaround to this problem? I would really like
the entire text string to be active, without losing the benefits of
autotext.

- Eileen Anderson
Manager of Curriculum Editing  Desktop Publishing
*T***Mobile* Customer Care Learning  Development
[EMAIL PROTECTED]





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Hypertext: Can I Make Autotext Active?

[Anderson, Eileen]

I am trying to enhance some FrameMaker curriculum documents by adding
links to online activities. Each link will read as follows: "Launch
Workbook Activity X.y: 'Activity Name'"

I've set up a Paragraph Style that generates autotext for the first half
of the desired active text ("Launch Workbook Activity X.y"). This
autonumbers as well, so that "X.y" is filled in with the lesson number
(X) and the activity number within the lesson (y). 

So far, so good. However, when I add the hypertext marker (right at the
start of the manually-typed text), only the manually typed text
("Activity Name") becomes an active hyperlink. This is true even if both
the manually typed text and the autotext are set to the "Underline"
character format. 

Does anyone know of a workaround to this problem? I would really like
the entire text string to be active, without losing the benefits of
autotext.

- Eileen Anderson
Manager of Curriculum Editing & Desktop Publishing
*T***Mobile* Customer Care Learning & Development
eileen.anderson at t-mobile.com

Contractor Needed (Bellevue, WA)

[Anderson, Eileen]

T-Mobile's Customer Service Learning  Development department seeks a
contract editor/desktop publisher proficient in Structured FrameMaker. 

WHAT: Polish Structured FrameMaker documents (improve page layout and do
some copyediting), compile them into books, filter them for different
audiences/media with Sourcerer, and publish them in PDF and HTML. 

WHERE: Bellevue, WA

WHEN: Starting March 31 or April 3, duration unknown but likely 1-2
months

ABOUT YOU: You have a high degree of skill with structured FrameMaker,
and you are a competent editor with a strong command of English grammar.
We will train you on Sourcerer.

ABOUT US: A team of instructional designers, editors, and desktop
publishers. We have staff in house who are well versed in Structured
FrameMaker and can support you as you get up to speed with our
documents/templates/EDD.

Interested? Please e-mail a resume and brief cover letter to
[EMAIL PROTECTED] 

- Eileen Anderson
Manager of Curriculum Editing  Desktop Publishing
T-Mobile Customer Service Learning  Development
[EMAIL PROTECTED]

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Contractor Needed (Bellevue, WA)

[Anderson, Eileen]

T-Mobile's Customer Service Learning & Development department seeks a
contract editor/desktop publisher proficient in Structured FrameMaker. 

WHAT: Polish Structured FrameMaker documents (improve page layout and do
some copyediting), compile them into books, "filter" them for different
audiences/media with Sourcerer, and publish them in PDF and HTML. 

WHERE: Bellevue, WA

WHEN: Starting March 31 or April 3, duration unknown but likely 1-2
months

ABOUT YOU: You have a high degree of skill with structured FrameMaker,
and you are a competent editor with a strong command of English grammar.
We will train you on Sourcerer.

ABOUT US: A team of instructional designers, editors, and desktop
publishers. We have staff in house who are well versed in Structured
FrameMaker and can support you as you get up to speed with our
documents/templates/EDD.

Interested? Please e-mail a resume and brief cover letter to
eileen.anderson at t-mobile.com. 

- Eileen Anderson
Manager of Curriculum Editing & Desktop Publishing
T-Mobile Customer Service Learning & Development
eileen.anderson at t-mobile.com

RE: Structured FrameMaker competency questions

[Anderson, Eileen]

Since the questions must have clearly correct answers, I'd probably opt
to show the candidate a (printed or onscreen) snippet of an actual
structured FrameMaker document (including the structure view) and ask
him or her closed-ended questions about it, such as In this section of
the document, which elements are siblings of this element [pointing to
it]? Does it have any children? What are its ancestors? What are the
attributes of this element? You could show the candidate a few pages of
an EDD, plus some invalid structure in a document, and ask the candidate
to point out the part of the EDD that explains why that particular bit
of the document is invalid; make this even easier for your non-technical
panel by highlighting/numbering several portions of the EDD to make this
a multiple-choice question. You could also ask the candidate basic
questions that are less performance-related, but show familiarity with
Structured Frame, such as What does 'EDD' stand for?

- Eileen Anderson
Manager of Curriculum Editing  Desktop Publishing
*T***Mobile* Customer Care Learning  Development
[EMAIL PROTECTED]

__
Hi all,

I know that what I'm about to ask is less than ideal on so many levels,
but please don't offer me a lecture as I have no control over the
circumstances.

A past client has been asked to put together of list of questions that a
non-technical panel could use to evaluate applicants for a position that
involves the creation and maintenance of structured FrameMaker
documents.
Obviously, they have to have a reasonably quantifiably correct answer
for a non-technical panel be have any hope of making an assessment, so
does anyone have any suggestions for questions? I'd happily repost what
I send him if anything comes of it.

This is the approach that they will take, so there's no point in telling
me that the panel's not fit to make the decision - I know that already.
All I'm trying to do is to make sure that they don't get suckered by
someone who's going to try to learn on the job. Any suggestions for
questions are welcome.

Please mail me directly as well as the list, as I'm on the digest and
the answers were really needed yesterday, of course... ;-) Thanks for
any assistance,


Marcus Carr

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Structured FrameMaker competency questions

[Anderson, Eileen]

Since the questions must have clearly correct answers, I'd probably opt
to show the candidate a (printed or onscreen) snippet of an actual
structured FrameMaker document (including the structure view) and ask
him or her closed-ended questions about it, such as "In this section of
the document, which elements are siblings of this element [pointing to
it]? Does it have any children? What are its ancestors? What are the
attributes of this element?" You could show the candidate a few pages of
an EDD, plus some invalid structure in a document, and ask the candidate
to point out the part of the EDD that explains why that particular bit
of the document is invalid; make this even easier for your non-technical
panel by highlighting/numbering several portions of the EDD to make this
a multiple-choice question. You could also ask the candidate basic
questions that are less performance-related, but show familiarity with
Structured Frame, such as "What does 'EDD' stand for?"

- Eileen Anderson
Manager of Curriculum Editing & Desktop Publishing
*T***Mobile* Customer Care Learning & Development
eileen.anderson at t-mobile.com

__
Hi all,

I know that what I'm about to ask is less than ideal on so many levels,
but please don't offer me a lecture as I have no control over the
circumstances.

A past client has been asked to put together of list of questions that a
non-technical panel could use to evaluate applicants for a position that
involves the creation and maintenance of structured FrameMaker
documents.
Obviously, they have to have a reasonably quantifiably correct answer
for a non-technical panel be have any hope of making an assessment, so
does anyone have any suggestions for questions? I'd happily repost what
I send him if anything comes of it.

This is the approach that they will take, so there's no point in telling
me that the panel's not fit to make the decision - I know that already.
All I'm trying to do is to make sure that they don't get suckered by
someone who's going to try to learn on the job. Any suggestions for
questions are welcome.

Please mail me directly as well as the list, as I'm on the digest and
the answers were really needed yesterday, of course... ;-) Thanks for
any assistance,


Marcus Carr

Comparing WebWorks versions

[Anderson, Eileen]

My team is using structured FrameMaker v7.1, Sourcerer v1.11, and
WebWorks Publisher v7.0.6 to create single-source documents to output
for different audiences and media (including print, PDF, and HTML).

Ideally, we'd like to upgrade to the latest version of all software,
including FrameMaker v7.2 and WebWorks ePublisher Pro. However,
Sourcerer (which we absolutely rely on) does not yet support FrameMaker
v7.2.  So for now we'll stick with Frame v7.1.

Two of our team members are about to learn how to use WebWorks Publisher
Pro to create and modify templates. (Current team members know only how
to apply existing WWP templates.) However, at least one vendor I've
consulted no longer offers training on WebWorks Publisher Pro version 7;
it's simply too old. I'm wondering if we should upgrade to WebWorks
Publisher Pro 2003 or WebWorks ePublisher Pro.

There is one downside to upgrading: While our desktop publishers will
have WebWorks Publisher Pro, our authors will have only the WebWorks
Standard v7 that is included with purchase of FrameMaker. We previously
found that if we created templates in WWP Pro 2003, authors using WWP
Standard 7 couldn't output HTML using those templates. (That's why we
"downgraded" our WebWorks Pro licenses to version 7.) Having authors
capable of outputting their own HTML is a luxury for us, but not an
absolute need.

So, Framers, this is where I'd like to benefit from your experience and
advice.

- Have you used WebWorks ePublisher Pro? Do you find it offers
significant enhancements over prior versions of WebWorks Publisher Pro?
Is it compatible with FrameMaker version 7.1?
- Do you see a significant advantage in using WebWorks Publisher Pro
2003 as compared to WebWorks Publisher Pro version 7?
- Do you have other thoughts on our situation or lessons learned from
your experiences with different WebWorks Publisher versions?

Thanks!

- Eileen Anderson
Manager of Curriculum Editing & Desktop Publishing
T-Mobile Customer Care Learning & Development
eileen.anderson at t-mobile.com