Great Leap

2008-12-01 Thread Murray Moore
I have an opportunity to leap several versions and upgrade from FM 6 to FM 8.

My manager wants to know Do you see any issues migrating to 8 - it is
seamless? All our old files are compatible?

Any gotchas about which to beware?

/\/\
Murray
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Great Leap

2008-12-01 Thread Murray Moore
I have an opportunity to leap several versions and upgrade from FM 6 to FM 8.

My manager wants to know "Do you see any issues migrating to 8 - it is
seamless? All our old files are compatible?"

Any gotchas about which to beware?

/\/\
Murray


Internal Error 6004 etc.

2008-11-28 Thread Murray Moore
I renamed a folder containing a book to do testing. The links to the
imported screen shots in the files of the book were broken (irrelevant
to my purpose). But after several days of use the files with screen
shots will not open.

The error message begins Internal Error 6004, 4647374, 4646761,
4647060... This error message displays no matter if try update to use
new path, skip this file, or ignore all missing files.

My experience is that the file should open with the screen shots
represented by grey boxes.
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Internal Error 6004 etc.

2008-11-28 Thread Murray Moore
I renamed a folder containing a book to do testing. The links to the
imported screen shots in the files of the book were broken (irrelevant
to my purpose). But after several days of use the files with screen
shots will not open.

The error message begins "Internal Error 6004, 4647374, 4646761,
4647060..." This error message displays no matter if try update to use
new path, skip this file, or ignore all missing files.

My experience is that the file should open with the screen shots
represented by grey boxes.


Re: Framers Digest, Vol 36, Issue 3

2008-10-03 Thread Murray Moore
Charlene Glover typed
I am making changes to a book in Framemaker, whenever I try to
 save the document I get the following error message:

 An internal error occurred while importing graphics in this document.
 The file has been saved but has lost some image data. Please report
 error to Adobe Technical Support.

I copy the file from the network, delect the three characters added
after the fm suffix, and cut and paste to replace the version on the
network.

/\/\
Murray
Mississauga
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Framers Digest, Vol 36, Issue 3

2008-10-03 Thread Murray Moore
Charlene Glover typed
>I am making changes to a book in Framemaker, whenever I try to
> save the document I get the following error message:
>
> An internal error occurred while importing graphics in this document.
> The file has been saved but has lost some image data. Please report
> error to Adobe Technical Support.

I copy the file from the network, delect the three characters added
after the fm suffix, and cut and paste to replace the version on the
network.

/\/\
Murray
Mississauga


RE: Numbers appended to file name

2008-09-23 Thread Murray Moore
No, no OLE graphics here. Nearly all screen shots are imported by reference,
with the odd screen shot  implanted in the file. I have not noticed any gray
boxes.

/\/\
Murray


Date: Mon, 22 Sep 2008 10:51:25 -0400
From: Gagne, Bernard (Bolton) [EMAIL PROTECTED]
Subject: RE: Numbers appended to file name
To: framers@lists.frameusers.com
Message-ID:
   [EMAIL PROTECTED]
Content-Type: text/plain;   charset=us-ascii

Hi Murray,
FrameMaker is adding the funky alphanumeric extension to your Frame file
because it has changed substantially from the original. I suspect some
of your graphics are not being saved. I have seen that error a lot
lately, especially since our IT dept installed XP SP3 on our machines.
Do you use OLE for any of your graphics in your manuals? If so you may
be dismayed to find they have likely all been blown away. Check the new
files for gray boxes where graphics should be. I found that the first
time I opened a document with OLE images, the images appeared fine when
I first opened the file but if I tried to save the file, I got the
graphics have not been saved error message and the alphanumeric
extension on the file. The only solution to the problem was to eliminate
all OLE graphics and replace them with images imported by reference.
This bug was introduced with XP SP3 and there are no fixes that I know
of (and certainly none planned for Frame 6).
Best of luck.

Berny Gagne
Lead Writer
Husky Injection Molding Systems Ltd.
Bolton, Ontario, Canada


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Murray Moore
Sent: Monday, September 22, 2008 10:19 AM
To: framers@lists.frameusers.com
Subject: Numbers appended to file name

I am having a problem using mif2go to save FM files as rtf, but I am
suspicious that the problem is with FM.

Recently I have noticed that when I save a FM file some times I get an
error message, something like graphics have not been saved; the saved
file's name is filename.fm.threelettersorcharacters, e,g,
filename.fm.1A2. I have to delete the 1A2 manually.

I just saved 03 DB Management.fm as 03DBManagement.fm because the mif2go
Help says spaces are bad in a file name to be converted, but what
resulted was 03DBManagement.fm.701.

(Never have I had a problem saving a FM file with spaces in its name as
RTF using mif2togo, eg, 03 DB Management.fm, but I was following the
mif2go Help
instructions.)

Why am I getting these three-letter-and-number-combination suffixes when
I save a FM file?

FM 6.0p405
XP Pro 2002 SP 3
Pentium D CPU 2.80GHz 2.80GHz, 0.99GB RAM

/\/\
Murray
Mississauga
(If you fly to Toronto you land in Mississauga)
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Numbers appended to file name

2008-09-23 Thread Murray Moore
No, no OLE graphics here. Nearly all screen shots are imported by reference,
with the odd screen shot  implanted in the file. I have not noticed any gray
boxes.

/\/\
Murray


Date: Mon, 22 Sep 2008 10:51:25 -0400
From: "Gagne, Bernard (Bolton)" <bga...@husky.ca>
Subject: RE: Numbers appended to file name
To: 
Message-ID:
   
Content-Type: text/plain;   charset="us-ascii"

Hi Murray,
FrameMaker is adding the funky alphanumeric extension to your Frame file
because it has changed substantially from the original. I suspect some
of your graphics are not being saved. I have seen that error a lot
lately, especially since our IT dept installed XP SP3 on our machines.
Do you use OLE for any of your graphics in your manuals? If so you may
be dismayed to find they have likely all been blown away. Check the new
files for gray boxes where graphics should be. I found that the first
time I opened a document with OLE images, the images appeared fine when
I first opened the file but if I tried to save the file, I got the
"graphics have not been saved" error message and the alphanumeric
extension on the file. The only solution to the problem was to eliminate
all OLE graphics and replace them with images imported by reference.
This bug was introduced with XP SP3 and there are no fixes that I know
of (and certainly none planned for Frame 6).
Best of luck.

Berny Gagne
Lead Writer
Husky Injection Molding Systems Ltd.
Bolton, Ontario, Canada


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Murray Moore
Sent: Monday, September 22, 2008 10:19 AM
To: framers at lists.frameusers.com
Subject: Numbers appended to file name

I am having a problem using mif2go to save FM files as rtf, but I am
suspicious that the problem is with FM.

Recently I have noticed that when I save a FM file some times I get an
error message, something like "graphics have not been saved"; the saved
file's name is filename.fm.threelettersorcharacters, e,g,
filename.fm.1A2. I have to delete the 1A2 manually.

I just saved 03 DB Management.fm as 03DBManagement.fm because the mif2go
Help says spaces are bad in a file name to be converted, but what
resulted was 03DBManagement.fm.701.

(Never have I had a problem saving a FM file with spaces in its name as
RTF using mif2togo, eg, 03 DB Management.fm, but I was following the
mif2go Help
instructions.)

Why am I getting these three-letter-and-number-combination suffixes when
I save a FM file?

FM 6.0p405
XP Pro 2002 SP 3
Pentium D CPU 2.80GHz 2.80GHz, 0.99GB RAM

/\/\
Murray
Mississauga
(If you fly to Toronto you land in Mississauga)


Numbers appended to file name

2008-09-22 Thread Murray Moore
I am having a problem using mif2go to save FM files as rtf, but I am
suspicious that the problem is with FM.

Recently I have noticed that when I save a FM file some times I get an error
message, something like graphics have not been saved; the saved file's
name is filename.fm.threelettersorcharacters, e,g, filename.fm.1A2. I have
to delete the 1A2 manually.

I just saved 03 DB Management.fm as 03DBManagement.fm because the mif2go
Help says spaces are bad in a file name to be converted, but what resulted
was 03DBManagement.fm.701.

(Never have I had a problem saving a FM file with spaces in its name as RTF
using mif2togo, eg, 03 DB Management.fm, but I was following the mif2go Help
instructions.)

Why am I getting these three-letter-and-number-combination suffixes when I
save a FM file?

FM 6.0p405
XP Pro 2002 SP 3
Pentium D CPU 2.80GHz 2.80GHz, 0.99GB RAM

/\/\
Murray
Mississauga
(If you fly to Toronto you land in Mississauga)
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Numbers appended to file name

2008-09-22 Thread Murray Moore
I am having a problem using mif2go to save FM files as rtf, but I am
suspicious that the problem is with FM.

Recently I have noticed that when I save a FM file some times I get an error
message, something like "graphics have not been saved"; the saved file's
name is filename.fm.threelettersorcharacters, e,g, filename.fm.1A2. I have
to delete the 1A2 manually.

I just saved 03 DB Management.fm as 03DBManagement.fm because the mif2go
Help says spaces are bad in a file name to be converted, but what resulted
was 03DBManagement.fm.701.

(Never have I had a problem saving a FM file with spaces in its name as RTF
using mif2togo, eg, 03 DB Management.fm, but I was following the mif2go Help
instructions.)

Why am I getting these three-letter-and-number-combination suffixes when I
save a FM file?

FM 6.0p405
XP Pro 2002 SP 3
Pentium D CPU 2.80GHz 2.80GHz, 0.99GB RAM

/\/\
Murray
Mississauga
(If you fly to Toronto you land in Mississauga)


OT: Alternative to WWP

2008-04-07 Thread Murray Moore
FM 6.0, WWP 2003 for FrameMaker

Using WWP and the WebWorks Help template I convert FM books to 
individual Help files, e.g. FM Book A, B, C, and D becomes FM Book Help 
A, B, C, and D.

Customers of the company for which I work, from the company web site, 
can download these Help files. But a client can use only one Help file 
at a time.

On occasion, using WWP, I create multi-volume help for a client, e.g. a 
Help file which is a combination of FM Book Help A, B, C, and D.

My manager is keen for our customers to have the ability to download two 
or more of FM Book Help A, B, C, and D and without my assistance create 
a multi-volume Help file.

You are a client. You have downloaded FM Book Help A, B, and D, i.e. 
three individual help files. How do you merge them?

/\/\
Murray Moore
CSDC Systems Inc.
Mississauga, ON








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OT: Alternative to WWP

2008-04-07 Thread Murray Moore
FM 6.0, WWP 2003 for FrameMaker

Using WWP and the WebWorks Help template I convert FM books to 
individual Help files, e.g. FM Book A, B, C, and D becomes FM Book Help 
A, B, C, and D.

Customers of the company for which I work, from the company web site, 
can download these Help files. But a client can use only one Help file 
at a time.

On occasion, using WWP, I create multi-volume help for a client, e.g. a 
Help file which is a combination of FM Book Help A, B, C, and D.

My manager is keen for our customers to have the ability to download two 
or more of FM Book Help A, B, C, and D and without my assistance create 
a multi-volume Help file.

You are a client. You have downloaded FM Book Help A, B, and D, i.e. 
three individual help files. How do you merge them?

/\/\
Murray Moore
CSDC Systems Inc.
Mississauga, ON










Eliminate blank line?

2007-03-09 Thread Murray Moore

FrameMaker + SGML 6.0p405

We have a two-column table with columns named Field and Description, e.g.

Table
[Field][Description]

This table is in multiple books.

The names of two of the window fields that are listed in the Field 
column and described in the Description column of this table are named 
Folder Status and Description, e.g.


Table
[Field][Description]
Folder Statustext
Description  text

We are importing the descriptions of Folder Status and Description into 
the Description column cells.


The Folder Status text inset is a txt file. The imported text fills the 
cell. Folder Status text inset looks like this:


-- [top border of cell]
TXT text TXT text TXT text
-- [bottom  border of cell]

Good.

But the Description text inset, because it must have formatting, is a 
FrameMaker file. The problem is, when the FM file is imported into the 
Description cell, the imported text plus an empty line fills the cell. 
Description FM inset looks like this:


 [top border of cell]
FM text FM text FM text
[blank line]
 [bottom  border of cell]

What to do to eliminate the blank line?

/\/\
Murray
Mississauga

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Re: Eliminate blank line?

2007-03-09 Thread Murray Moore
I can see that Run-in Head would be my solution if the FM files that I 
want to import were simpler.


I made a 2pt pgf tag and used it. But how do I use the Bottom Margin 
setting to reduce the empty space further? The setting is 0.0 pt. I can 
increase the gap but I do not see how to reduce the gap. I tried a 
negative number, -10.0 pt, without effect.


/\/\
Murray

Stuart Rogers wrote:

Murray Moore wrote:


But the Description text inset, because it must have formatting, is a 
FrameMaker file. The problem is, when the FM file is imported into 
the Description cell, the imported text plus an empty line fills the 
cell. Description FM inset looks like this:


 [top border of cell]
FM text FM text FM text
[blank line]
 [bottom  border of cell]

What to do to eliminate the blank line?


If you can change your Description text inset pgf tag so its 
pagination is Run-in Head, the blank will go away.


If you can't change that tag for some reason, then you can't make the 
blank go away, but you can make it almost invisible. Before importing 
the inset, create and apply a pgf tag for the Description cells that 
specifies a font size of 2 pt, and then play with the Bottom Margin 
setting on the Table Cell tab of the pgf designer until you get the 
result you want.


HTH,



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Eliminate blank line?

2007-03-09 Thread Murray Moore
FrameMaker + SGML 6.0p405

We have a two-column table with columns named Field and Description, e.g.

Table
[Field][Description]

This table is in multiple books.

The names of two of the window fields that are listed in the Field 
column and described in the Description column of this table are named 
Folder Status and Description, e.g.

Table
[Field][Description]
Folder Statustext
Description  text

We are importing the descriptions of Folder Status and Description into 
the Description column cells.

The Folder Status text inset is a txt file. The imported text fills the 
cell. Folder Status text inset looks like this:

-- [top border of cell]
TXT text TXT text TXT text
-- [bottom  border of cell]

Good.

But the Description text inset, because it must have formatting, is a 
FrameMaker file. The problem is, when the FM file is imported into the 
Description cell, the imported text plus an empty line fills the cell. 
Description FM inset looks like this:

 [top border of cell]
FM text FM text FM text
 [blank line]
 [bottom  border of cell]

What to do to eliminate the blank line?

/\/\
Murray
Mississauga




Eliminate blank line?

2007-03-09 Thread Murray Moore
I can see that Run-in Head would be my solution if the FM files that I 
want to import were simpler.

I made a 2pt pgf tag and used it. But how do I use the Bottom Margin 
setting to reduce the empty space further? The setting is 0.0 pt. I can 
increase the gap but I do not see how to reduce the gap. I tried a 
negative number, -10.0 pt, without effect.

/\/\
Murray

Stuart Rogers wrote:
> Murray Moore wrote:
>>
>> But the Description text inset, because it must have formatting, is a 
>> FrameMaker file. The problem is, when the FM file is imported into 
>> the Description cell, the imported text plus an empty line fills the 
>> cell. Description FM inset looks like this:
>>
>>  [top border of cell]
>> FM text FM text FM text
>> [blank line]
>>  [bottom  border of cell]
>>
>> What to do to eliminate the blank line?
>
> If you can change your Description text inset pgf tag so its 
> pagination is Run-in Head, the blank will go away.
>
> If you can't change that tag for some reason, then you can't make the 
> blank go away, but you can make it almost invisible. Before importing 
> the inset, create and apply a pgf tag for the Description cells that 
> specifies a font size of 2 pt, and then play with the Bottom Margin 
> setting on the Table Cell tab of the pgf designer until you get the 
> result you want.
>
> HTH,
>




SOLVED Index Problems

2006-08-04 Thread Murray Moore
My problems were:
* A ghost text entry
* Page numbers displaying under the Symbols heading, e.g. 8, 14, 22, 65, 68, 100

The ghost text entry disappeared in the course of deleting the page numbers.

The cause of the superfluous page numbers was inconsistent styles of index 
markers.

In my index, columns and buttons appear twice.

Before I updated the index, the index markers were this style:

button: name of button: name of window; button name: name of window

To make these entries easier for me to read and edit in the tiny index marker 
window, I changed:

button: name of button: name of window; button name: name of window

to:

button: name of button: name of window;
button name: name of window

The cause of the display of the orphan page numbers under Symbols is that I did 
not change every index entry. One style of marker was followed by the other 
style of marker, like this:

button: name of button: name of window; button name: name of window

button: name of button: name of window;
button name: name of window

Using Ctrl + Alt and click, I returned every index marker of this style:

button: name of button: name of window;
button name: name of window

to this style:

button: name of button: name of window; button name: name of window

And FrameMaker was no longer confused.

/\/\
Murray
Mississauga
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SOLVED Index Problems

2006-08-04 Thread Murray Moore
My problems were:
* A ghost text entry
* Page numbers displaying under the Symbols heading, e.g. 8, 14, 22, 65, 68, 100

The ghost text entry disappeared in the course of deleting the page numbers.

The cause of the superfluous page numbers was inconsistent styles of index 
markers.

In my index, columns and buttons appear twice.

Before I updated the index, the index markers were this style:

button: name of button: name of window; button name: name of window

To make these entries easier for me to read and edit in the tiny index marker 
window, I changed:

button: name of button: name of window; button name: name of window

to:

button: name of button: name of window;
button name: name of window

The cause of the display of the orphan page numbers under Symbols is that I did 
not change every index entry. One style of marker was followed by the other 
style of marker, like this:

button: name of button: name of window; button name: name of window

button: name of button: name of window;
button name: name of window

Using Ctrl + Alt and click, I returned every index marker of this style:

button: name of button: name of window;
button name: name of window

to this style:

button: name of button: name of window; button name: name of window

And FrameMaker was no longer confused.

/\/\
Murray
Mississauga



Solution NOT SOLVED Phantom Index Entries

2006-08-03 Thread Murray Moore
I can not delete the cause in the fm files that is the source of the phantom 
entries in my index, but I can hide the effect.

In my index I have made the offending index entries conditional and hidden them.

/\/\
Murray 
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RE: Solution NOT SOLVED Phantom Index Entries

2006-08-03 Thread Murray Moore
My problem, Richard, is that I do not have a fm index marker to edit.

I call this entry in my book's index a ghost because its index marker text in 
Chapter 1 was changed a number of book index updates ago. The new version of 
that index entry displays in the index, too. When I look at that index marker 
in Chapter, I see only the revised text.

The older version of that index entry text only is found in the mif version of 
Chapter 1. When the free-of-the-ghost mif version is saved as the fm version 
and a stand-alone index is generated (thanks, Roger Shuttleworth), that ghost 
is gone.

But when the book then is updated, that ghost entry redisplays in my book's 
index. So the problem seems to occur during the updating of the 
book/regeneration of the index.

Whooo!

/\/\
Murray


-Original Message-
From: Combs, Richard [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 03, 2006 11:50 AM
To: Murray Moore; framers@lists.frameusers.com
Subject: RE: Solution NOT SOLVED Phantom Index Entries


Murray Moore wrote: 
 
 I can not delete the cause in the fm files that is the source 
 of the phantom entries in my index, but I can hide the effect.
 
 In my index I have made the offending index entries 
 conditional and hidden them.

I didn't really understand the initial problem, but whatever it was,
this isn't a solution -- or even an acceptable workaround. An index is a
generated file. When you update your book, your conditionalized entries
will be deleted and replaced with new, unconditionalized entries. 

To modify your index, you need to modify the index markers from which
it's generated, not the generated output. I don't recall why you weren't
able to find or edit the problematic marker text, but Art's suggestion
of getting IXGen is a good one. Use it to generate an editable marker
list, find and fix your problem entries in that list, and then reapply
the list to your doc, replacing all the existing markers. 

HTH!
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--
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More phantom index entry

2006-08-03 Thread Murray Moore
In my index is this phantom entry:

A Year Ago This Month
   (Folder Statistics by Responsibility report) button 34

I save the chapter including page 34 as a .mif file.

In the .mif file I find the phantom text in this section (near the bottom):



 # end of Notes
  
   
   
   > # end of Pgf
   
   
 
 
 
 
> # end of Marker

   > # end of ParaLine
  > # end of Para
 > # end of CellContent
> # end of Cell
 # end of Notes
  
   
   
   
 
 
 
> # end of Font
 
 referencedefinitionsIssue.txt'>
 
 
 
 
  
  
 > # end of TiText
> # end of TextInset

 
> # end of Font


 
 
 
> # end of Font


 
 
 
 
> # end of Marker
   > # end of ParaLine
  > # end of Para
 > # end of CellContent
> # end of Cell
   > # end of Row


I delete:


 
 
 
 
> # end of Marker


I save the .mif file as its .fm file version; I save .fm file version again; I 
update the book.

The phantom entry continues to display in my index.

??

/\/\
Murray



Solution NOT SOLVED Phantom Index Entries

2006-08-03 Thread Murray Moore
I can not delete the cause in the fm files that is the source of the phantom 
entries in my index, but I can hide the effect.

In my index I have made the offending index entries conditional and hidden them.

/\/\
Murray 



Phantom index entries

2006-08-01 Thread Murray Moore
FM 6.0p405
XP Pro Version 2002 Service Pack 2

In my book's index, page numbers are appearing under the Symbols heading; 16, 
18, 24, etc.

I traced each of these numbers to its source index marker, e.g. one of the page 
numbers under the Symbols heading, 34, is the A Year Ago This Month button 
heading on page 34.

On page 34 I deleted and recreated the index marker. But when I updated the 
book and the index, 34 continues to display under Symbols.

On page 34 I deleted the index marker. I updated the book and the index. Not 
only does 16 continue to display under Symbols, but A Year Ago This Month 34 
continues to display under the A heading.

Our IT Dept. head suggested I might have exceeded the maximum size for a FM 
file. I do not think so because I have produced thicker books.

/\/\
Murray Moore
Documentation Department
CSDC Systems Inc.
Mississauga, Ontario



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RE: Phantom index entries

2006-08-01 Thread Murray Moore

-Original Message-
From: Frank Stearns [mailto:[EMAIL PROTECTED]
Sent: Tuesday, August 01, 2006 10:29 AM
To: Murray Moore
Cc: framers@lists.frameusers.com
Subject: Re: Phantom index entries


On Tue, 1 Aug 2006, Murray Moore wrote:

 FM 6.0p405
 XP Pro Version 2002 Service Pack 2

 In my book's index, page numbers are appearing under the Symbols 
 heading; 16, 18, 24, etc.

 I traced each of these numbers to its source index marker, e.g. one of 
 the page numbers under the Symbols heading, 34, is the A Year Ago This 
 Month button heading on page 34.

 On page 34 I deleted and recreated the index marker. But when I updated 
 the book and the index, 34 continues to display under Symbols.

 On page 34 I deleted the index marker. I updated the book and the index. 
 Not only does 16 continue to display under Symbols, but A Year Ago This 
 Month 34 continues to display under the A heading.

 Our IT Dept. head suggested I might have exceeded the maximum size for a 
 FM file. I do not think so because I have produced thicker books.

Were the source files perhaps originally created in MS word? We've seen 
such markers sourced in word as having a leading and trailing char 020 -- 
it's a non-printing char, but one that FM sees when the index is 
generated (and thus the entry under Symbols).

About the only way to check (and fix) is to save the doc as MIF, search 
for the text of the affected markers, then check the MIF statements of 
each affected marker for numerical character values that don't belong.

Delete them (careful not to break the structure of the MIF -- check to see 
what a good marker looks like if you're not sure), save the MIF doc, 
reload into FM to convert back to FM binary form (overwrite the original 
FM file), and regen your index.

The problem should then be gone.

Hope that helps.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com


Thank you, Frank.

The situation that I describe is a FM book being updated to match the current 
version of the software. Screen shots are updated, and a bit of text added. No 
Word files were imported.

Besides, I have been importing Word files and saving as text since mid-1999 and 
I have not seen this situation until now.

/\/\
Murray
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No MIF (was Phantom index entries

2006-08-01 Thread Murray Moore
-Original Message-
From: Frank Stearns [mailto:[EMAIL PROTECTED]
Sent: Tuesday, August 01, 2006 10:29 AM
To: Murray Moore
Cc: framers@lists.frameusers.com
Subject: Re: Phantom index entries


On Tue, 1 Aug 2006, Murray Moore wrote:

 FM 6.0p405
 XP Pro Version 2002 Service Pack 2

 In my book's index, page numbers are appearing under the Symbols 
 heading; 16, 18, 24, etc.

 I traced each of these numbers to its source index marker, e.g. one of 
 the page numbers under the Symbols heading, 34, is the A Year Ago This 
 Month button heading on page 34.

 On page 34 I deleted and recreated the index marker. But when I updated 
 the book and the index, 34 continues to display under Symbols.

 On page 34 I deleted the index marker. I updated the book and the index. 
 Not only does 16 continue to display under Symbols, but A Year Ago This 
 Month 34 continues to display under the A heading.

 Our IT Dept. head suggested I might have exceeded the maximum size for a 
 FM file. I do not think so because I have produced thicker books.

Were the source files perhaps originally created in MS word? We've seen 
such markers sourced in word as having a leading and trailing char 020 -- 
it's a non-printing char, but one that FM sees when the index is 
generated (and thus the entry under Symbols).

About the only way to check (and fix) is to save the doc as MIF, search 
for the text of the affected markers, then check the MIF statements of 
each affected marker for numerical character values that don't belong.

Delete them (careful not to break the structure of the MIF -- check to see 
what a good marker looks like if you're not sure), save the MIF doc, 
reload into FM to convert back to FM binary form (overwrite the original 
FM file), and regen your index.

The problem should then be gone.

Hope that helps.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com


When one thing doesn't work, often it seems other things also do not work.

I have saved the chapter two ways:
* File ~ Save As... ~ Save as type MIF (*.mif)
* File ~ Save using Mif2Go...

But neither method has produced a text file, just a copy of the FM file with a 
.mif extension.

/\/\
Murray
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RE: No MIF (was Phantom index entries

2006-08-01 Thread Murray Moore
A


/\/\
Murray

-Original Message-
From: Art Campbell [mailto:[EMAIL PROTECTED]
Sent: Tuesday, August 01, 2006 1:18 PM
To: Murray Moore
Cc: Frank Stearns; framers@lists.frameusers.com
Subject: Re: No MIF (was Phantom index entries


Murray,
What editor are you using to open the .mif?
It should be an ASCII editor such as Notepad/Wordpad, or the text
editor of your choice. Not Frame, or it'll be automagically converted
to the FM format -- MIF is just an ASCII representation of the FM
binary.

Art


On 8/1/06, Murray Moore [EMAIL PROTECTED] wrote:
snip

 When one thing doesn't work, often it seems other things also do not work.

 I have saved the chapter two ways:
 * File ~ Save As... ~ Save as type MIF (*.mif)
 * File ~ Save using Mif2Go...

 But neither method has produced a text file, just a copy of the FM file with 
 a .mif extension.

 /\/\
 Murray
 ___


-- 
Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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Phantom index entries

2006-08-01 Thread Murray Moore

-Original Message-
From: Frank Stearns [mailto:fra...@fsatools.com]
Sent: Tuesday, August 01, 2006 10:29 AM
To: Murray Moore
Cc: framers at lists.frameusers.com
Subject: Re: Phantom index entries


On Tue, 1 Aug 2006, Murray Moore wrote:

> FM 6.0p405
> XP Pro Version 2002 Service Pack 2
>
> In my book's index, page numbers are appearing under the Symbols 
> heading; 16, 18, 24, etc.
>
> I traced each of these numbers to its source index marker, e.g. one of 
> the page numbers under the Symbols heading, 34, is the A Year Ago This 
> Month button heading on page 34.
>
> On page 34 I deleted and recreated the index marker. But when I updated 
> the book and the index, 34 continues to display under Symbols.
>
> On page 34 I deleted the index marker. I updated the book and the index. 
> Not only does 16 continue to display under Symbols, but A Year Ago This 
> Month 34 continues to display under the A heading.
>
> Our IT Dept. head suggested I might have exceeded the maximum size for a 
> FM file. I do not think so because I have produced thicker books.

Were the source files perhaps originally created in MS word? We've seen 
such markers sourced in word as having a leading and trailing char 020 -- 
it's a non-printing char, but one that FM sees when the index is 
generated (and thus the entry under "Symbols").

About the only way to check (and fix) is to save the doc as MIF, search 
for the text of the affected markers, then check the MIF statements of 
each affected marker for numerical character values that don't belong.

Delete them (careful not to break the structure of the MIF -- check to see 
what a good marker looks like if you're not sure), save the MIF doc, 
reload into FM to convert back to FM binary form (overwrite the original 
FM file), and regen your index.

The problem should then be gone.

Hope that helps.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
franks at fsatools.com <mailto:franks at fsatools.com>
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com


Thank you, Frank.

The situation that I describe is a FM book being updated to match the current 
version of the software. Screen shots are updated, and a bit of text added. No 
Word files were imported.

Besides, I have been importing Word files and saving as text since mid-1999 and 
I have not seen this situation until now.

/\/\
Murray



No MIF (was Phantom index entries

2006-08-01 Thread Murray Moore
-Original Message-
From: Frank Stearns [mailto:fra...@fsatools.com]
Sent: Tuesday, August 01, 2006 10:29 AM
To: Murray Moore
Cc: framers at lists.frameusers.com
Subject: Re: Phantom index entries


On Tue, 1 Aug 2006, Murray Moore wrote:

> FM 6.0p405
> XP Pro Version 2002 Service Pack 2
>
> In my book's index, page numbers are appearing under the Symbols 
> heading; 16, 18, 24, etc.
>
> I traced each of these numbers to its source index marker, e.g. one of 
> the page numbers under the Symbols heading, 34, is the A Year Ago This 
> Month button heading on page 34.
>
> On page 34 I deleted and recreated the index marker. But when I updated 
> the book and the index, 34 continues to display under Symbols.
>
> On page 34 I deleted the index marker. I updated the book and the index. 
> Not only does 16 continue to display under Symbols, but A Year Ago This 
> Month 34 continues to display under the A heading.
>
> Our IT Dept. head suggested I might have exceeded the maximum size for a 
> FM file. I do not think so because I have produced thicker books.

Were the source files perhaps originally created in MS word? We've seen 
such markers sourced in word as having a leading and trailing char 020 -- 
it's a non-printing char, but one that FM sees when the index is 
generated (and thus the entry under "Symbols").

About the only way to check (and fix) is to save the doc as MIF, search 
for the text of the affected markers, then check the MIF statements of 
each affected marker for numerical character values that don't belong.

Delete them (careful not to break the structure of the MIF -- check to see 
what a good marker looks like if you're not sure), save the MIF doc, 
reload into FM to convert back to FM binary form (overwrite the original 
FM file), and regen your index.

The problem should then be gone.

Hope that helps.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
franks at fsatools.com <mailto:franks at fsatools.com>
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com


When one thing doesn't work, often it seems other things also do not work.

I have saved the chapter two ways:
* File ~> Save As... ~> Save as type MIF (*.mif)
* File ~> Save using Mif2Go...

But neither method has produced a text file, just a copy of the FM file with a 
.mif extension.

/\/\
Murray



No MIF (was Phantom index entries

2006-08-01 Thread Murray Moore
A


/\/\
Murray

-Original Message-
From: Art Campbell [mailto:art.campb...@gmail.com]
Sent: Tuesday, August 01, 2006 1:18 PM
To: Murray Moore
Cc: Frank Stearns; framers at lists.frameusers.com
Subject: Re: No MIF (was Phantom index entries


Murray,
What editor are you using to open the .mif?
It should be an ASCII editor such as Notepad/Wordpad, or the text
editor of your choice. Not Frame, or it'll be automagically converted
to the FM format -- MIF is just an ASCII representation of the FM
binary.

Art


On 8/1/06, Murray Moore  wrote:


> When one thing doesn't work, often it seems other things also do not work.
>
> I have saved the chapter two ways:
> * File ~> Save As... ~> Save as type MIF (*.mif)
> * File ~> Save using Mif2Go...
>
> But neither method has produced a text file, just a copy of the FM file with 
> a .mif extension.
>
> /\/\
> Murray
> ___
>

-- 
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358



Phantom index entries

2006-08-01 Thread Murray Moore
FM 6.0p405
XP Pro Version 2002 Service Pack 2

In my book's index, page numbers are appearing under the Symbols heading; 16, 
18, 24, etc.

I traced each of these numbers to its source index marker, e.g. one of the page 
numbers under the Symbols heading, 34, is the A Year Ago This Month button 
heading on page 34.

On page 34 I deleted and recreated the index marker. But when I updated the 
book and the index, 34 continues to display under Symbols.

On page 34 I deleted the index marker. I updated the book and the index. Not 
only does 16 continue to display under Symbols, but A Year Ago This Month 34 
continues to display under the A heading.

Our IT Dept. head suggested I might have exceeded the maximum size for a FM 
file. I do not think so because I have produced thicker books.

/\/\
Murray Moore
Documentation Department
CSDC Systems Inc.
Mississauga, Ontario






Save as RTF?

2006-03-02 Thread Murray Moore
Version 6.0p405
Windows XP Pro Version 2002 Service Pack 2

I am trying to convince my manager to buy mif2go.

Does Save as RTF, and Save as Microsoft Word Win 6.0/7.0, ever work, under any 
circumstance?

If yes, what is the procedure?

If no (rhetorical question), why are they in the list of Save options?

/\/\
Murray
Mississauga







Numbers in my book's ToC?

2006-01-25 Thread Murray Moore
I have created a paragraph numbering tag for each type of heading in my chapter 
ToC, e.g. toc12 is 

INTERNAL ERROR message

2005-12-19 Thread Murray Moore
I can not open a nine-chapter book.

I respond to the unavailable fonts warning by clicking the OK button.

I respond to the Looking for [missing screen shot] by updating the Document to 
Use New Path.

When I click Continue, I see an INTERNAL ERROR message.

Similarly, when I choose Skip This File, and when I choose Ignore All Missing 
Files, I also see the same INTERNAL ERROR message.

I am using FrameMaker  SGML Version 6.0p357, XP Pro 2002 SP 2.

The problem is unique to this book

/\/\
Murray
Mississauga Ontario Canada
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INTERNAL ERROR message

2005-12-19 Thread Murray Moore
I can not open a nine-chapter book.

I respond to the unavailable fonts warning by clicking the OK button.

I respond to the Looking for [missing screen shot] by updating the Document to 
Use New Path.

When I click Continue, I see an INTERNAL ERROR message.

Similarly, when I choose Skip This File, and when I choose Ignore All Missing 
Files, I also see the same INTERNAL ERROR message.

I am using FrameMaker & SGML Version 6.0p357, XP Pro 2002 SP 2.

The problem is unique to this book

/\/\
Murray
Mississauga Ontario Canada