RE: XP Home and FM6?

2007-08-23 Thread Lester C. Smalley
Not a problem with XP Home specifically, but rather with the supplier
installer routine - I had the same issues with XP Pro.  It appears that
the virtual memory check in the installer interprets large values of
free disk space/VM as Negative values. 

Another work-around is to temporarily set the VM down to a small figure
(like 256 MB) and then the autorun installer will happily proceed
'normally'  Don't forget to reset the value back to your standard
setting.  Note that this requires a reboot after changing the value, so
just running setup.exe directly is both easier and quicker, but this is
another option.
 
On  Wednesday, August 22, 2007 09:54 AM, Rick Quatro wrote:
 
| Hi Ragnar,
| 
| Try skipping the autorun installer and navigate to the FrameMaker
| folder on the CD. See if you can run the Setup.exe directly from
| there.
| 
| Rick Quatro
| Carmen Publishing
| 585-659-8267
| www.frameexpert.com
| 
| 
| Hello,
| I have been using XP Pro and FM6 without problems after applying
| the patches from Adobe. Now a friend of me is trying to install
| FM6 on a new laptop with XP Home but gets the error message
| This program requires at least 3MB of free virtual memory to run
| as soon as she tries to run the installation CD.
|
| She has been told that this is a known problem with XP home 
| and FM6. Any ideas?
|
| Thanks,
| Ragnar Hanas, MD
| Uddevalla Hospital, Sweden

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---
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Re: XP Home and FM6?

2007-08-23 Thread Syed Zaeem Hosain

Lester C. Smalley wrote:

Not a problem with XP Home specifically, but rather with the supplier
installer routine - I had the same issues with XP Pro.  It appears that
the virtual memory check in the installer interprets large values of
free disk space/VM as Negative values. 


Yes. Over 2 GB available memory (this is common in today's machines
given real and virtual memory usage) probably gets interpreted as a
negative number! A typical old problem with using a signed 32 bit
integer to hold this value ... people know better nowadays.


Another work-around is to temporarily set the VM down to a small figure
(like 256 MB)


If you have 2 GB of real RAM installed (not common yet ... but will
be soon!) then even this approach is not enough. You may have to remove
some RAM to get this old version to install (if the other workaround
mentioned does not work).

People need to bite the bullet and upgrade to later versions of FM.
I suspect low cost 7.2 upgrades will become available soon enough.
And, yes, I can appreciate that some people might have difficulty
with justifying even that price, I suppose, but if you can afford
to add 2 GB of RAM, then ... :) The new laptop mentioned below
probably has a lot of main memory and probably cost a bundle! :)

Z


On  Wednesday, August 22, 2007 09:54 AM, Rick Quatro wrote:
 
| Hi Ragnar,
| 
| Try skipping the autorun installer and navigate to the FrameMaker

| folder on the CD. See if you can run the Setup.exe directly from
| there.
| 
| Rick Quatro

| Carmen Publishing
| 585-659-8267
| www.frameexpert.com
| 
| 
| Hello,

| I have been using XP Pro and FM6 without problems after applying
| the patches from Adobe. Now a friend of me is trying to install
| FM6 on a new laptop with XP Home but gets the error message
| This program requires at least 3MB of free virtual memory to run
| as soon as she tries to run the installation CD.
|
| She has been told that this is a known problem with XP home 
| and FM6. Any ideas?

|
| Thanks,
| Ragnar Hanas, MD
| Uddevalla Hospital, Sweden

- Lester 
---

Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---

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XP Home and FM6?

2007-08-23 Thread Lester C. Smalley
Not a problem with XP Home specifically, but rather with the supplier
installer routine - I had the same issues with XP Pro.  It appears that
the virtual memory check in the installer interprets large values of
free disk space/VM as Negative values. 

Another work-around is to temporarily set the VM down to a small figure
(like 256 MB) and then the autorun installer will happily proceed
'normally'  Don't forget to reset the value back to your standard
setting.  Note that this requires a reboot after changing the value, so
just running setup.exe directly is both easier and quicker, but this is
another option.

On  Wednesday, August 22, 2007 09:54 AM, Rick Quatro wrote:

| Hi Ragnar,
| 
| Try skipping the autorun installer and navigate to the FrameMaker
| folder on the CD. See if you can run the Setup.exe directly from
| there.
| 
| Rick Quatro
| Carmen Publishing
| 585-659-8267
| www.frameexpert.com
| 
| 
| Hello,
| I have been using XP Pro and FM6 without problems after applying
| the patches from Adobe. Now a friend of me is trying to install
| FM6 on a new laptop with XP Home but gets the error message
| "This program requires at least 3MB of free virtual memory to run"
| as soon as she tries to run the installation CD.
|
| She has been told that this is a known problem with XP home 
| and FM6. Any ideas?
|
| Thanks,
| Ragnar Hanas, MD
| Uddevalla Hospital, Sweden

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---



XP Home and FM6?

2007-08-23 Thread Syed Zaeem Hosain
Lester C. Smalley wrote:
> Not a problem with XP Home specifically, but rather with the supplier
> installer routine - I had the same issues with XP Pro.  It appears that
> the virtual memory check in the installer interprets large values of
> free disk space/VM as Negative values. 

Yes. Over 2 GB available memory (this is common in today's machines
given real and virtual memory usage) probably gets interpreted as a
negative number! A typical old problem with using a signed 32 bit
integer to hold this value ... people know better nowadays.

> Another work-around is to temporarily set the VM down to a small figure
> (like 256 MB)

If you have 2 GB of real RAM installed (not common yet ... but will
be soon!) then even this approach is not enough. You may have to remove
some RAM to get this old version to install (if the other workaround
mentioned does not work).

People need to bite the bullet and upgrade to later versions of FM.
I suspect low cost 7.2 upgrades will become available soon enough.
And, yes, I can appreciate that some people might have difficulty
with justifying even that price, I suppose, but if you can afford
to add 2 GB of RAM, then ... :) The "new laptop" mentioned below
probably has a lot of main memory and probably cost a bundle! :)

Z

> On  Wednesday, August 22, 2007 09:54 AM, Rick Quatro wrote:
>  
> | Hi Ragnar,
> | 
> | Try skipping the autorun installer and navigate to the FrameMaker
> | folder on the CD. See if you can run the Setup.exe directly from
> | there.
> | 
> | Rick Quatro
> | Carmen Publishing
> | 585-659-8267
> | www.frameexpert.com
> | 
> | 
> | Hello,
> | I have been using XP Pro and FM6 without problems after applying
> | the patches from Adobe. Now a friend of me is trying to install
> | FM6 on a new laptop with XP Home but gets the error message
> | "This program requires at least 3MB of free virtual memory to run"
> | as soon as she tries to run the installation CD.
> |
> | She has been told that this is a known problem with XP home 
> | and FM6. Any ideas?
> |
> | Thanks,
> | Ragnar Hanas, MD
> | Uddevalla Hospital, Sweden
> 
> - Lester 
> ---
> Lester C. Smalley  Email: lsmalley AT infocon DOT com 
> Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712  
> Yorklyn, DE  19736   Web: www.infocon.com 
> ---



Re: XP Home and FM6?

2007-08-22 Thread Kenneth C. Benson

Ragnar Hanas wrote:


Now a friend of me is trying to install FM6 on a new laptop with
XP Home but gets the error message This program requires at least 3MB of
free virtual memory to run” as soon as she tries to run the installation CD.



I have a vague memory of running into this and it was something totally 
unexpected and unrelated to the error message, one of the system minimum 
requirements not being satisfied, like not having a PS printer 
installed, or the color settings on the video card were too low.


Go back to the box, read over the minimum requirements, and make sure 
this laptop meets all of them. In particular, check the video and make 
sure it's set for at least 256 colors.


Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com
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Re: XP Home and FM6?

2007-08-22 Thread Rick Quatro

Hi Ragnar,

Try skipping the autorun installer and navigate to the FrameMaker folder on 
the CD. See if you can run the Setup.exe directly from there.


Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com


Hello,
I have been using XP Pro and FM6 without problems after applying the patches
from Adobe. Now a friend of me is trying to install FM6 on a new laptop with
XP Home but gets the error message This program requires at least 3MB of
free virtual memory to run as soon as she tries to run the installation CD.
She has been told that this is a known problem with XP home and FM6. Any
ideas?
Thanks,
Ragnar Hanas, MD
Uddevalla Hospital, Sweden
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Re: XP Home and FM6?

2007-08-22 Thread Kenneth C. Benson

Yes, Rick is right. Take a look at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=315991

Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com
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XP Home and FM6?

2007-08-22 Thread Ragnar Hanas
Hello,
I have been using XP Pro and FM6 without problems after applying the patches
from Adobe. Now a friend of me is trying to install FM6 on a new laptop with
XP Home but gets the error message "This program requires at least 3MB of
free virtual memory to run? as soon as she tries to run the installation CD.
She has been told that this is a known problem with XP home and FM6. Any
ideas?
Thanks,
Ragnar Hanas, MD
Uddevalla Hospital, Sweden



XP Home and FM6?

2007-08-22 Thread Kenneth C. Benson
Ragnar Hanas wrote:

> Now a friend of me is trying to install FM6 on a new laptop with
> XP Home but gets the error message "This program requires at least 3MB of
> free virtual memory to run? as soon as she tries to run the installation CD.


I have a vague memory of running into this and it was something totally 
unexpected and unrelated to the error message, one of the system minimum 
requirements not being satisfied, like not having a PS printer 
installed, or the color settings on the video card were too low.

Go back to the box, read over the minimum requirements, and make sure 
this laptop meets all of them. In particular, check the video and make 
sure it's set for at least 256 colors.

Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com



XP Home and FM6?

2007-08-22 Thread Rick Quatro
Hi Ragnar,

Try skipping the autorun installer and navigate to the FrameMaker folder on 
the CD. See if you can run the Setup.exe directly from there.

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com


Hello,
I have been using XP Pro and FM6 without problems after applying the patches
from Adobe. Now a friend of me is trying to install FM6 on a new laptop with
XP Home but gets the error message "This program requires at least 3MB of
free virtual memory to run" as soon as she tries to run the installation CD.
She has been told that this is a known problem with XP home and FM6. Any
ideas?
Thanks,
Ragnar Hanas, MD
Uddevalla Hospital, Sweden
___





XP Home and FM6?

2007-08-22 Thread Kenneth C. Benson
Yes, Rick is right. Take a look at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=315991

Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com