Re: Help with re-install on new laptop
For future reference: The fix from the Adobe KB (TCS3Update.zip) didn't work, but my IT guy found another one somewhere titled FM10_license_updater.exe that did work. So that problem is fixed. Now I can open FM 10, but when I do HelpUpdates and try to download the FM 10.0.2 update, it errors out every time. This has not been a fun week so far! ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Help with re-install on new laptop
Did you try downloading the update via the webpage instead of relying on the Adobe Updater? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker Sent: July-29-14 1:35 PM To: framers@lists.frameusers.com Subject: Re: Help with re-install on new laptop For future reference: The fix from the Adobe KB (TCS3Update.zip) didn't work, but my IT guy found another one somewhere titled FM10_license_updater.exe that did work. So that problem is fixed. Now I can open FM 10, but when I do HelpUpdates and try to download the FM 10.0.2 update, it errors out every time. This has not been a fun week so far! ___ You are currently subscribed to framers as jeff.coatswo...@jonasclub.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40jonasclub.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Help with re-install on new laptop
You might want to look at this page: http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html BTW, Adobe patches are usually intended to be applied in order. You might need to run the 10.0.2 patch before the license updater. Regards Keith -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker Sent: Tuesday, July 29, 2014 1:35 PM To: framers@lists.frameusers.com Subject: Re: Help with re-install on new laptop For future reference: The fix from the Adobe KB (TCS3Update.zip) didn't work, but my IT guy found another one somewhere titled FM10_license_updater.exe that did work. So that problem is fixed. Now I can open FM 10, but when I do HelpUpdates and try to download the FM 10.0.2 update, it errors out every time. This has not been a fun week so far! ___ You are currently subscribed to framers as keith.sol...@tmx.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/keith.soltys%40tmx.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or attached to this e-mail, contains proprietary and confidential information solely for the internal use of the intended recipient. If you have received this email in error, please notify us immediately by return e-mail or otherwise and ensure that it is permanently deleted from your systems, and do not print, copy, distribute or read its contents. AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il contient ou qui y sont joints, renferme des renseignements exclusifs et confidentiels destinés uniquement à l'usage interne du destinataire prévu. Si vous avez reçu le présent courriel par erreur, veuillez nous aviser immédiatement, notamment par retour de courriel, et vous assurer qu'il est supprimé de façon permanente de vos systèmes; veuillez également vous abstenir d'imprimer, de copier, de distribuer ou de lire son contenu. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Help with re-install on new laptop
Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time. I got the Licensing has expired message. I ran the TCS3 update patch. I see this: Error loading Updater workflow. Can anyone shed light on this? I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question. I am frustrated Thanks, Jenny Hecker Infor ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Help with re-install on new laptop
FrameMaker 10 failed globally on January 1, 2013, apparently due to a time bomb inadvertently left in the source code. To their credit, Adobe quickly released a patch. Unfortunately, the early point of failure and cryptic error message provide no clue about the root cause, nor directions to take corrective action. Have you tried these steps? -- http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html -Alan --- Alan Houser Group Wellesley, Inc. Consultant and Trainer, Technical Publishing arh on Twitter 412-450-0532 On 7/28/14, 1:13 PM, Jenny Hecker wrote: Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time. I got the Licensing has expired message. I ran the TCS3 update patch. I see this: Error loading Updater workflow. Can anyone shed light on this? I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question. I am frustrated Thanks, Jenny Hecker Infor ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Help with re-install on new laptop
Contact Adobe Support - install issues are a freebie call -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker Sent: July-28-14 1:14 PM To: framers@lists.frameusers.com Subject: Help with re-install on new laptop Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time. I got the Licensing has expired message. I ran the TCS3 update patch. I see this: Error loading Updater workflow. Can anyone shed light on this? I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question. I am frustrated Thanks, Jenny Hecker Infor ___ You are currently subscribed to framers as jeff.coatswo...@jonasclub.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40jonasclub.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Help with re-install on new laptop
If it's FM 10, check out this Adobe error report: http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html Nadine From: Jenny Hecker jenny.hec...@infor.com To: framers@lists.frameusers.com framers@lists.frameusers.com Sent: Monday, July 28, 2014 1:13:36 PM Subject: Help with re-install on new laptop Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time. I got the Licensing has expired message. I ran the TCS3 update patch. I see this: Error loading Updater workflow. Can anyone shed light on this? I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question. I am frustrated Thanks, Jenny Hecker Infor ___ You are currently subscribed to framers as generic...@yahoo.ca. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Help with re-install on new laptop
Yes, that's the patch I'm trying to run when I get the error message Error loading Updater workflow. From: Alan Houser [mailto:a...@groupwellesley.com] Sent: Monday, July 28, 2014 1:27 PM To: Jenny Hecker; framers@lists.frameusers.com Subject: Re: Help with re-install on new laptop FrameMaker 10 failed globally on January 1, 2013, apparently due to a time bomb inadvertently left in the source code. To their credit, Adobe quickly released a patch. Unfortunately, the early point of failure and cryptic error message provide no clue about the root cause, nor directions to take corrective action. Have you tried these steps? -- http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html -Alan --- Alan Houser Group Wellesley, Inc. Consultant and Trainer, Technical Publishing arh on Twitter 412-450-0532 On 7/28/14, 1:13 PM, Jenny Hecker wrote: Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time. I got the Licensing has expired message. I ran the TCS3 update patch. I see this: Error loading Updater workflow. Can anyone shed light on this? I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question. I am frustrated Thanks, Jenny Hecker Infor ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
