Re: [galaxy-dev] login to ftp server failed or Problem with ftp connexion to Galaxy

2013-06-03 Thread Danni Yu
Dear Björn,

Yes, this helps so much! Thanks a lot!

Sincerely,

Danni




On May 31, 2013, at 3:34 PM, Björn Grüning wrote:

 Hi Danni,
 
 the following is copied from a Mail from Jennifer Jackson 2 days ago.
 For some reason this mail is not indexed from google, yet.
 
 Hope that helps,
 Björn
 
 
 Dear Galaxy Main Community,
 
 We apologize for recent FTP login issues, but are glad to report that a
 solution is now in place.
 
 May 29th 2013 FTP login resolution
 
 Issue: FTP login failed for user accounts newly created or that had
 passwords 
 updated during the time frame May 20th - May 29th.
 
 Solution: Change your Galaxy password using the form on the Main
 instance 
 at http://usegalaxy.org
 
 User - Preferences - Manage your information
 
 On the Manage User Information form, change your password
 
 Wait ~20 minutes for the server to update, then use FTP with the new
 credentials
 How to use FTP Upload
 
 Share notice: http://bit.ly/ftpmay29
 
 
 Thanks for using Galaxy,
 
 The Galaxy Team
 ---
 
 To whom this may concern, 
 
 This is Danni Yu, a Galaxy user starting to use Galaxy since 2011. I was 
 able to upload large files through ftp in 2011 and 2012. Now, I am facing 
 the same problem as the other users (such as Barbara Sixt on May 27, 2013 
 and Fabrice Besnard on May 22, 2013). The error message is 530 login 
 incorrect.
 
 Ms. Jennifer Hillman-Jackson in Galaxy Support and Training team very kindly 
 mentioned that Please feel free to contact us for an update if this is 
 still a problem by next Friday on May 24, 2013. 
 
 Since it is already Friday but the problem still exists, I am hoping to 
 learn whether a solution has been provided. 
 
 Thanks very much and Sincerely,
 
 Danni
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[galaxy-dev] login to ftp server failed or Problem with ftp connexion to Galaxy

2013-05-31 Thread Danni Yu
To whom this may concern, 

This is Danni Yu, a Galaxy user starting to use Galaxy since 2011. I was able 
to upload large files through ftp in 2011 and 2012. Now, I am facing the same 
problem as the other users (such as Barbara Sixt on May 27, 2013 and Fabrice 
Besnard on May 22, 2013). The error message is 530 login incorrect.

Ms. Jennifer Hillman-Jackson in Galaxy Support and Training team very kindly 
mentioned that Please feel free to contact us for an update if this is still a 
problem by next Friday on May 24, 2013. 

Since it is already Friday but the problem still exists, I am hoping to learn 
whether a solution has been provided. 

Thanks very much and Sincerely,

Danni
___
Please keep all replies on the list by using reply all
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/mailinglists/


Re: [galaxy-dev] login to ftp server failed or Problem with ftp connexion to Galaxy

2013-05-31 Thread Björn Grüning
Hi Danni,

the following is copied from a Mail from Jennifer Jackson 2 days ago.
For some reason this mail is not indexed from google, yet.

Hope that helps,
Björn


Dear Galaxy Main Community,

We apologize for recent FTP login issues, but are glad to report that a
solution is now in place.

May 29th 2013 FTP login resolution

Issue: FTP login failed for user accounts newly created or that had
passwords 
updated during the time frame May 20th - May 29th.

Solution: Change your Galaxy password using the form on the Main
instance 
at http://usegalaxy.org

User - Preferences - Manage your information

On the Manage User Information form, change your password

Wait ~20 minutes for the server to update, then use FTP with the new
credentials
How to use FTP Upload

Share notice: http://bit.ly/ftpmay29


Thanks for using Galaxy,

The Galaxy Team
---

 To whom this may concern, 
 
 This is Danni Yu, a Galaxy user starting to use Galaxy since 2011. I was able 
 to upload large files through ftp in 2011 and 2012. Now, I am facing the same 
 problem as the other users (such as Barbara Sixt on May 27, 2013 and Fabrice 
 Besnard on May 22, 2013). The error message is 530 login incorrect.
 
 Ms. Jennifer Hillman-Jackson in Galaxy Support and Training team very kindly 
 mentioned that Please feel free to contact us for an update if this is still 
 a problem by next Friday on May 24, 2013. 
 
 Since it is already Friday but the problem still exists, I am hoping to learn 
 whether a solution has been provided. 
 
 Thanks very much and Sincerely,
 
 Danni
 ___
 Please keep all replies on the list by using reply all
 in your mail client.  To manage your subscriptions to this
 and other Galaxy lists, please use the interface at:
   http://lists.bx.psu.edu/
 
 To search Galaxy mailing lists use the unified search at:
   http://galaxyproject.org/search/mailinglists/



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[galaxy-dev] login to ftp server failed

2013-05-27 Thread Barbara Susanne Sixt
Hello,

 

I am completely new to Galaxy and I am not quite sure to which mailing list
this question should have been addressed. I apologize if I got it wrong. I
created an account one week ago and tried to upload data via ftp (using
WinSCP). However logging in to the ftp server at main.g2.bx.psu.edu always
fails, although I am using a valid password. A colleague of mine
successfully logged in at my computer with his account. I thus guess there
may be a problem with my account. Is there anything I have to do after
registering in order to enable access to the ftp server?

 

Thanks already in advance for your support!

 

Best wishes,

Barbara Sixt

 

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