Sometimes histories will not load and appear to error if the server is
being restarted when the load is attempted. Difficult to say if that's what
happened here. It's on the list to give better feedback in that case and
let the user know the server is down.
At any rate, glad it's working and let u
Thanks, Carl! I will try and update the installation to a newer version!
I just got an email from the user that the history loaded again on its own.
I took a look at the javascript console as you suggested but found no error
messages. I'm not sure if the issue is fixed, but upgrading to a newer
ve
>
> She got that error message when she clicked on settings and tried to view
> saved histories.
It looks like this error when loading '/history/view' was fixed with
release_13.02:
https://github.com/galaxyproject/galaxy/commit/3deac8edfba8e8088de855789a28e7d3a328b9b5
If possible, you could upda
Hi Carl,
Thanks for getting back to me!
- The galaxy version is "release_2013.01.13".
- The user logged into their galaxy account and saw that their history
wasn't loading on the right-hand side. She got that error message when she
clicked on settings and tried to view saved histories
Hi, Lina
Apologies for the delay. A few questions, please:
- What version is your Galaxy instance running?
- What URL or operation is the user trying when they get that error? Is
it just the 'Analyze Data' page or something else like
'/history/view?id='?
- Is the history imported?
