Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Thomas Ward
Hi Michael,

Sure. Your position is quite understandable. You purchased the game or
games and deserve a replacement key or keys in a timely manner, and I
can not fault you for that.

A lot of developers have a three day policy excluding weekends and
holidays of course. That way if a request comes in on Monday Morning
the key will be there by Wednesday latest. While not extremely fast
service having some sort of policy like that in place would eliminate
the situation we are having now where it takes months to have a key
replaced, and if the customer knows what time to expect his/her key
they won't be bugging the developer every hour for their keys.

On 6/22/13, Michael Taboada mich...@speedofsoundgaming.com wrote:
 hi Thomas,
 While I agree with you in principle, I think there's a lot to be said for
 the fact that it seems many people don't get replacement keys for games that

 are computer based, or even keys for new purchases for months or more which

 was my experience. In fact I kept bugging him on twitter and he kept telling

 me that he was going to send the key... and it took quite a while for that
 to happen.
 Basically what I'm saying is that while it's good to be mindful of the dev's

 other commitments, it's also good for the devs themselves to be mindful that

 people are paying real money for these games.
 Hth,
 -Michael.



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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Thomas Ward
Hi Liam,

While I personally would hate to see you do that I also couldn't blame
you if you did. There have been a number of times I've considered just
quitting myself, and turning Raceway and MOTA over to someone else and
ride off into the sunset. A lot of it has been due to pressure of
getting this or that done on demand. Some people here want things now,
now, now.


On 6/22/13, Liam Erven liamer...@gmail.com wrote:
 I would not mind quitting development at times. As said earlier, it is a
 labor of love and does not pay the bills. I work full time. If people are
 that dissatisfied, then maybe it's time to close up shop.

 Sent from my iPhone


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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Bryan Peterson
I'd much rather have them when they're ready, when they're ready, when 
they're ready. LOL. But as I said earlier crap like this is why I've grown 
hesitant about developing for this community.




Ash nazg durbatulûk, ash nazg gimbatul,
Ash nazg thrakatulûk agh burzum-ishi krimpatul.
-Original Message- 
From: Thomas Ward

Sent: Sunday, June 23, 2013 4:51 AM
To: Gamers Discussion list
Subject: Re: [Audyssey] MY complaints about L-works games

Hi Liam,

While I personally would hate to see you do that I also couldn't blame
you if you did. There have been a number of times I've considered just
quitting myself, and turning Raceway and MOTA over to someone else and
ride off into the sunset. A lot of it has been due to pressure of
getting this or that done on demand. Some people here want things now,
now, now.


On 6/22/13, Liam Erven liamer...@gmail.com wrote:

I would not mind quitting development at times. As said earlier, it is a
labor of love and does not pay the bills. I work full time. If people are
that dissatisfied, then maybe it's time to close up shop.

Sent from my iPhone



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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Charles Rivard
True, but it's how you react, and how you try to get results, that can be 
the problem.


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- Original Message - 
From: MamaPeach mamape...@charter.net

To: Gamers Discussion list gamers@audyssey.org
Sent: Saturday, June 22, 2013 10:18 PM
Subject: Re: [Audyssey] MY complaints about L-works games


I understand where Liam is coming from, but what about those people who 
have mentioned on list that they have waited and waited for keys to games 
that they have ordered? And how many have said they have tried to contact 
him with no response? I can see their side on this too. When anyone 
purchases something, they expect to get what they paid for. All of us feel 
that way I'm sure.


-Original Message- 
From: michael barnes

Sent: Saturday, June 22, 2013 9:30 PM
To: gamers@audyssey.org
Subject: Re: [Audyssey] MY complaints about L-works games

Hello, Liam.
I am very happy with your games!
I hope that you do not quit making games.

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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Thomas Ward
Hi Bryan,

So do they. Only difference is they want them ready yesterday. :D

Cheers!

On 6/23/13, Bryan Peterson bpeterson2...@cableone.net wrote:
 I'd much rather have them when they're ready, when they're ready, when
 they're ready. LOL. But as I said earlier crap like this is why I've grown
 hesitant about developing for this community.



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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Sky Mundell
Hello bryan, Charles, Thomas and Liam, I have to agree with you guys. Some
people have limited patients and don't want to wait and get new keys, For
example, two years ago, I ordered a replacement key for judgement day, and
either I lost it, or it still has not arrived.

-Original Message-
From: Gamers [mailto:gamers-boun...@audyssey.org] On Behalf Of Thomas Ward
Sent: Sunday, June 23, 2013 3:52 AM
To: Gamers Discussion list
Subject: Re: [Audyssey] MY complaints about L-works games

Hi Liam,

While I personally would hate to see you do that I also couldn't blame you
if you did. There have been a number of times I've considered just quitting
myself, and turning Raceway and MOTA over to someone else and ride off into
the sunset. A lot of it has been due to pressure of getting this or that
done on demand. Some people here want things now, now, now.


On 6/22/13, Liam Erven liamer...@gmail.com wrote:
 I would not mind quitting development at times. As said earlier, it is 
 a labor of love and does not pay the bills. I work full time. If 
 people are that dissatisfied, then maybe it's time to close up shop.

 Sent from my iPhone


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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread amanda burt
I don't think you should do that.  I think you do an excellent job providing 
games just like all the rest of the developers do.  People are just going to 
wait and if they're not satisfied, then that's just tough, I'm afraid.


Congratulations to the people who develop games, I'm going to try to save up 
and buy some games in the near future smiles


Amanda

--
From: Thomas Ward thomasward1...@gmail.com
Sent: Sunday, June 23, 2013 11:51 AM
To: Gamers Discussion list gamers@audyssey.org
Subject: Re: [Audyssey] MY complaints about L-works games


Hi Liam,

While I personally would hate to see you do that I also couldn't blame
you if you did. There have been a number of times I've considered just
quitting myself, and turning Raceway and MOTA over to someone else and
ride off into the sunset. A lot of it has been due to pressure of
getting this or that done on demand. Some people here want things now,
now, now.


On 6/22/13, Liam Erven liamer...@gmail.com wrote:

I would not mind quitting development at times. As said earlier, it is a
labor of love and does not pay the bills. I work full time. If people are
that dissatisfied, then maybe it's time to close up shop.

Sent from my iPhone



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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread shaun everiss

I want my stuff in a reasonable ammount of time say 5-10 business days.
a lot of stuff is ready in 2 but 5 or 10 days is for an average 
package and though steep I'd still accept that I know its not easy 
for 1 person which is why I volinteered assistance since I think it 
may be needed in this case.
And when I put the message a couple days ago about what could happen 
its only a scenario that I want to avoid and have the community avoid.

But heck if liam is to busy to continue I can understand I guess.
I'd like to help before that gets to that point though I have time to do so.
I ask for little in return and would even help even if I didn't get 
what I asked for.
I have noticed as new people come on here, people not versed with the 
history of this list and how we all started will look at it in a different way.


At 01:20 AM 6/24/2013, you wrote:

Hi Bryan,

So do they. Only difference is they want them ready yesterday. :D

Cheers!

On 6/23/13, Bryan Peterson bpeterson2...@cableone.net wrote:
 I'd much rather have them when they're ready, when they're ready, when
 they're ready. LOL. But as I said earlier crap like this is why I've grown
 hesitant about developing for this community.



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Re: [Audyssey] MY complaints about L-works games

2013-06-23 Thread Thomas Ward
Hi Sky,

Wow! You must have more patients then I then. I wouldn't wait two
years for a key, but I would give a developer at least a week to get
back to me before I started  filing a complaint. However, knowing this
community as I do some people cant wait even a week expecting it to
show up the same day they make the request which is sometimes
unrealistic with a one or two man operation.

On 6/23/13, Sky Mundell s...@shaw.ca wrote:
 Hello bryan, Charles, Thomas and Liam, I have to agree with you guys. Some
 people have limited patients and don't want to wait and get new keys, For
 example, two years ago, I ordered a replacement key for judgement day, and
 either I lost it, or it still has not arrived.


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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread Cara Quinn
Lori, not intending this note personally at all, :) but as a commentary on the 
view people have about Audio Game Companies.

Firstly, as has been said before, many of these companies are individuals or 
groups of 2, 3 or sometimes only a few more people who are doing this more out 
of a labor of love than desire for money.

Again, as has been said, there's really, essentially no money in making audio 
games for this community. It just isn't a sustainable business model unless 
devs offer other services as well, and even then, not by much.

The fact that Liam's time is taken up with a real job should give people a clue 
that he's not getting rich off of any of us. Yes? ;)

so to create the impression that these game companies don't care about poor 
blind people is maybe not the best way to go about this. :) Know what I mean?

If people are feeling unimportant, then it's our responsibility as a community 
to bring ourselves to a place where we can contribute more to our own 
developers so that we become more important. You pay for time, so if you want 
more time, contribute more of what you can. That could be cash, it could be 
your own time. The point is; give something to get something. Make sense? :) 
Then you'll be seen as important to others…

Anyway, as I said, nothing personal is meant by this at all. I understand how 
this may seem like devs don't care but it's usually that they can't keep up 
because of real-life commitments which actually do pay them so they can support 
themselves and perhaps their own as well.

Hope this makes sense and thanks for your note!

Smiles,

Cara :)
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On Jun 21, 2013, at 12:11 PM, loriduncan lori_dunca...@hotmail.com wrote:

Hi, I'd love to contact their complaints, but I can't call the number as i'm in 
the uk.  It's very frustrating when this happens, companies seemto forget it's 
your money they have.

-Original Message- From: Michael Taboada
Sent: Friday, June 21, 2013 6:43 PM
To: scull...@optonline.net ; Gamers Discussion list
Subject: Re: [Audyssey] MY complaints about L-works games

Hi,
Unfortunately I've seen that a lot lately. People either not getting
replacement keys when they reinstalled their computer or some such, or not
getting keys at all. I personally waited many months to try and get keys for
super liam and judgement day. If you wanted to file a complaint you can
probably do that by calling them, at least that's what I've done in the
past. Go to their help centre then to contact I believe and it will give you
an 800 number.
Hth,
-Michael.


-Original Message- From: Steve Cullen
Sent: Friday, June 21, 2013 12:38 PM
To: Gamers@audyssey.org
Subject: [Audyssey] MY complaints about L-works games

Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three games
from Liam and never received any licensing information I even tried to go to
paypal to register a complaint. To register a complaint with Paypal You have
to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam is
not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread Thomas Ward
Cara,

Thanks for that well worded message. I had basically the same idea
earlier when I read Lori's message, but really couldn't think of a
diplomatic way to say it like you have.

I know from personal experience a lot of blind gamers believe or
expect that we developers are there to serve their every whim, jump
when they shout jump, and when we have other real life commitments
like work, a family, or are simply dealing with an illness they think
we don't care about them or their money.
As you said none of us are getting rich creating games, do it as a
labor of love, but have real life commitments that must come first.
Its very disheartening when someone on this list or elsewhere starts
beating the drums and basically treat developer x as though he or she
is ripping them off or that they have no other commitments to deal
with. Usually the lack of attention is due in large part to some other
commitment like work or a family, and I for one wish the community
could be more understanding about that.

On 6/22/13, Cara Quinn caraqu...@caraquinn.com wrote:
 Lori, not intending this note personally at all, :) but as a commentary on
 the view people have about Audio Game Companies.

 Firstly, as has been said before, many of these companies are individuals or
 groups of 2, 3 or sometimes only a few more people who are doing this more
 out of a labor of love than desire for money.

 Again, as has been said, there's really, essentially no money in making
 audio games for this community. It just isn't a sustainable business model
 unless devs offer other services as well, and even then, not by much.

 The fact that Liam's time is taken up with a real job should give people a
 clue that he's not getting rich off of any of us. Yes? ;)

 so to create the impression that these game companies don't care about poor
 blind people is maybe not the best way to go about this. :) Know what I
 mean?

 If people are feeling unimportant, then it's our responsibility as a
 community to bring ourselves to a place where we can contribute more to our
 own developers so that we become more important. You pay for time, so if you
 want more time, contribute more of what you can. That could be cash, it
 could be your own time. The point is; give something to get something. Make
 sense? :) Then you'll be seen as important to others…

 Anyway, as I said, nothing personal is meant by this at all. I understand
 how this may seem like devs don't care but it's usually that they can't keep
 up because of real-life commitments which actually do pay them so they can
 support themselves and perhaps their own as well.

 Hope this makes sense and thanks for your note!

 Smiles,

 Cara :)
 ---
 View my Online Portfolio at:

 http://www.onemodelplace.com/CaraQuinn

 Follow me on Twitter!

 https://twitter.com/ModelCara


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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread Michael Taboada

hi Thomas,
While I agree with you in principle, I think there's a lot to be said for 
the fact that it seems many people don't get replacement keys for games that 
are computer based, or even keys for new purchases for months or more which 
was my experience. In fact I kept bugging him on twitter and he kept telling 
me that he was going to send the key... and it took quite a while for that 
to happen.
Basically what I'm saying is that while it's good to be mindful of the dev's 
other commitments, it's also good for the devs themselves to be mindful that 
people are paying real money for these games.

Hth,
-Michael.



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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread Liam Erven
I would not mind quitting development at times. As said earlier, it is a labor 
of love and does not pay the bills. I work full time. If people are that 
dissatisfied, then maybe it's time to close up shop. 

Sent from my iPhone

On Jun 22, 2013, at 7:57 PM, Michael Taboada mich...@speedofsoundgaming.com 
wrote:

 hi Thomas,
 While I agree with you in principle, I think there's a lot to be said for the 
 fact that it seems many people don't get replacement keys for games that are 
 computer based, or even keys for new purchases for months or more which was 
 my experience. In fact I kept bugging him on twitter and he kept telling me 
 that he was going to send the key... and it took quite a while for that to 
 happen.
 Basically what I'm saying is that while it's good to be mindful of the dev's 
 other commitments, it's also good for the devs themselves to be mindful that 
 people are paying real money for these games.
 Hth,
 -Michael.
 
 
 
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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread michael barnes

Hello, Liam.
I am very happy with your games!
I hope that you do not quit making games.

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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread Charles Rivard
Hopefully, you'll reconsider.  A lot of us realize that you've gotta pay the 
light bill, among others.  Game production isn't steady income.  Your other 
job is, and full time is exactly that.  Some people don't realize just what 
it means.  Then, you also have a family life.  That doesn't leave much time 
for doing what you like doing in the way of recreation, and then these 
rotten apples expect you to get them what they want, when they want it, 
regardless of your prior commitments.  If you don't pay the bills, they most 
certainly will not get games or registration keys, because batteries don't 
last forever.


I, for one, have found your customer service and your games to be very 
satisfactory, and if I don't immediately get a key, I know why, but I also 
know that I will get it.  Sometimes, Emails get backed up, too, so you might 
not find the request for a while.  Your mind may also be on other things. 
You're only human..


---
Shepherds are the best beasts, but Labs are a close second.
- Original Message - 
From: Liam Erven liamer...@gmail.com

To: Gamers Discussion list gamers@audyssey.org
Sent: Saturday, June 22, 2013 8:23 PM
Subject: Re: [Audyssey] MY complaints about L-works games


I would not mind quitting development at times. As said earlier, it is a 
labor of love and does not pay the bills. I work full time. If people are 
that dissatisfied, then maybe it's time to close up shop.


Sent from my iPhone

On Jun 22, 2013, at 7:57 PM, Michael Taboada 
mich...@speedofsoundgaming.com wrote:



hi Thomas,
While I agree with you in principle, I think there's a lot to be said for 
the fact that it seems many people don't get replacement keys for games 
that are computer based, or even keys for new purchases for months or 
more which was my experience. In fact I kept bugging him on twitter and 
he kept telling me that he was going to send the key... and it took quite 
a while for that to happen.
Basically what I'm saying is that while it's good to be mindful of the 
dev's other commitments, it's also good for the devs themselves to be 
mindful that people are paying real money for these games.

Hth,
-Michael.



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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread joseph weakland

if you did that you'd be missed my me who loves what you do:)\
- Original Message - 
From: Liam Erven liamer...@gmail.com

To: Gamers Discussion list gamers@audyssey.org
Sent: Saturday, June 22, 2013 8:23 PM
Subject: Re: [Audyssey] MY complaints about L-works games


I would not mind quitting development at times. As said earlier, it is a 
labor of love and does not pay the bills. I work full time. If people are 
that dissatisfied, then maybe it's time to close up shop.


Sent from my iPhone

On Jun 22, 2013, at 7:57 PM, Michael Taboada 
mich...@speedofsoundgaming.com wrote:



hi Thomas,
While I agree with you in principle, I think there's a lot to be said for 
the fact that it seems many people don't get replacement keys for games 
that are computer based, or even keys for new purchases for months or 
more which was my experience. In fact I kept bugging him on twitter and 
he kept telling me that he was going to send the key... and it took quite 
a while for that to happen.
Basically what I'm saying is that while it's good to be mindful of the 
dev's other commitments, it's also good for the devs themselves to be 
mindful that people are paying real money for these games.

Hth,
-Michael.



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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread Bryan Peterson
Well said. This nonsense has made me seriously consider not developing at 
all.




Ash nazg durbatulûk, ash nazg gimbatul,
Ash nazg thrakatulûk agh burzum-ishi krimpatul.
-Original Message- 
From: Charles Rivard

Sent: Saturday, June 22, 2013 7:44 PM
To: Gamers Discussion list
Subject: Re: [Audyssey] MY complaints about L-works games

Hopefully, you'll reconsider.  A lot of us realize that you've gotta pay the
light bill, among others.  Game production isn't steady income.  Your other
job is, and full time is exactly that.  Some people don't realize just what
it means.  Then, you also have a family life.  That doesn't leave much time
for doing what you like doing in the way of recreation, and then these
rotten apples expect you to get them what they want, when they want it,
regardless of your prior commitments.  If you don't pay the bills, they most
certainly will not get games or registration keys, because batteries don't
last forever.

I, for one, have found your customer service and your games to be very
satisfactory, and if I don't immediately get a key, I know why, but I also
know that I will get it.  Sometimes, Emails get backed up, too, so you might
not find the request for a while.  Your mind may also be on other things.
You're only human..

---
Shepherds are the best beasts, but Labs are a close second.
- Original Message - 
From: Liam Erven liamer...@gmail.com

To: Gamers Discussion list gamers@audyssey.org
Sent: Saturday, June 22, 2013 8:23 PM
Subject: Re: [Audyssey] MY complaints about L-works games


I would not mind quitting development at times. As said earlier, it is a 
labor of love and does not pay the bills. I work full time. If people are 
that dissatisfied, then maybe it's time to close up shop.


Sent from my iPhone

On Jun 22, 2013, at 7:57 PM, Michael Taboada 
mich...@speedofsoundgaming.com wrote:



hi Thomas,
While I agree with you in principle, I think there's a lot to be said for 
the fact that it seems many people don't get replacement keys for games 
that are computer based, or even keys for new purchases for months or 
more which was my experience. In fact I kept bugging him on twitter and 
he kept telling me that he was going to send the key... and it took quite 
a while for that to happen.
Basically what I'm saying is that while it's good to be mindful of the 
dev's other commitments, it's also good for the devs themselves to be 
mindful that people are paying real money for these games.

Hth,
-Michael.



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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread MamaPeach
I understand where Liam is coming from, but what about those people who have 
mentioned on list that they have waited and waited for keys to games that 
they have ordered? And how many have said they have tried to contact him 
with no response? I can see their side on this too. When anyone purchases 
something, they expect to get what they paid for. All of us feel that way 
I'm sure.


-Original Message- 
From: michael barnes

Sent: Saturday, June 22, 2013 9:30 PM
To: gamers@audyssey.org
Subject: Re: [Audyssey] MY complaints about L-works games

Hello, Liam.
I am very happy with your games!
I hope that you do not quit making games.

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Re: [Audyssey] MY complaints about L-works games

2013-06-22 Thread shaun everiss
Liam the main issue is that with all your email problems, none of us 
knows what email address is working or if you even recieve mail.
lets see you have your liam address at liamerven.com, gmail.com, 
l-works, then the sales and support addresses for l-works.

We don't know if our messages are even recieved man.
And yet again I will stress this on list.
I am willing to help with requests for replacement keys to take the 
heat off you.
You are a great guy and all but if for whatever reason your tech is 
just giving you issues and you can't solve them even with your gmail, 
then maybe its time to get some assistance.
I am happy to do this without pay  of any kind, well I guess maybe a 
coppy of all your games but even then its not like I don't have 
superliam and judgement day.

And even if that were not the case I want to help.
I have seen you on the random streams, spoke to you on msn, even 
shared bits with you in early 2002 and so on.

I was round listening to you in 2001.
I know you are busy thats why I am a lot of us are giving you the 
slack we are and not getting up on you like a bunch of cards.
I can understand not getting a key for ages and ages because you are 
busy, but the email issue well I have no idea what gets through or what.

And its not like I ask much in return either.
Just to have picks on testing new titles for windows and maybe a 
coppy of games for myself if you wanted to really pay me.

Seriously I don't need any cash or anything.



At 01:23 PM 6/23/2013, you wrote:
I would not mind quitting development at times. As said earlier, it 
is a labor of love and does not pay the bills. I work full time. If 
people are that dissatisfied, then maybe it's time to close up shop.


Sent from my iPhone

On Jun 22, 2013, at 7:57 PM, Michael Taboada 
mich...@speedofsoundgaming.com wrote:


 hi Thomas,
 While I agree with you in principle, I think there's a lot to be 
said for the fact that it seems many people don't get replacement 
keys for games that are computer based, or even keys for new 
purchases for months or more which was my experience. In fact I 
kept bugging him on twitter and he kept telling me that he was 
going to send the key... and it took quite a while for that to happen.
 Basically what I'm saying is that while it's good to be mindful 
of the dev's other commitments, it's also good for the devs 
themselves to be mindful that people are paying real money for these games.

 Hth,
 -Michael.



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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Michael Taboada

Hi,
Unfortunately I've seen that a lot lately. People either not getting 
replacement keys when they reinstalled their computer or some such, or not 
getting keys at all. I personally waited many months to try and get keys for 
super liam and judgement day. If you wanted to file a complaint you can 
probably do that by calling them, at least that's what I've done in the 
past. Go to their help centre then to contact I believe and it will give you 
an 800 number.

Hth,
-Michael.


-Original Message- 
From: Steve Cullen

Sent: Friday, June 21, 2013 12:38 PM
To: Gamers@audyssey.org
Subject: [Audyssey] MY complaints about L-works games

Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three games
from Liam and never received any licensing information I even tried to go to
paypal to register a complaint. To register a complaint with Paypal You have
to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam is
not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Chris H
That I am sorry to hear, but I purchased both Super Egg Hunt Plus and 
Judgement Day from Liam. The first was instantaneous, while the second I 
had to wait a few hours, but got the key nonetheless.



Chris

On 21/06/2013 18:38, Steve Cullen wrote:

Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three games
from Liam and never received any licensing information I even tried to go to
paypal to register a complaint. To register a complaint with Paypal You have
to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam is
not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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.



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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Charles Rivard

On the other hand, I have found exactly the opposite.

After not receiving any registration for your first purchase, you bought 2 
more?  I would not do that.


How have you tried to contact Liam regarding these 3 purchases?

---
Shepherds are the best beasts, but Labs are a close second.
- Original Message - 
From: Steve Cullen scull...@optonline.net

To: Gamers@audyssey.org
Sent: Friday, June 21, 2013 12:38 PM
Subject: [Audyssey] MY complaints about L-works games



Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three 
games
from Liam and never received any licensing information I even tried to go 
to
paypal to register a complaint. To register a complaint with Paypal You 
have

to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam 
is

not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Thomas Ward
Hi Steve,


Well, before we resort to that let's see if we can't resolve those
issues peacefully without bringing Paypal etc into the mix. I know
Liam is busy with his job, and its possible your messages etc got lost
somehow. A lot of people have reported not being able to reach him for
one reason or another, and Liam responds on this list when notified
that some purchase info wasn't received etc.

On 6/21/13, Steve Cullen scull...@optonline.net wrote:
 Hi Everyone,
 I'm sorry if I don't post to the list very often.  I have bought three
 games
 from Liam and never received any licensing information I even tried to go
 to
 paypal to register a complaint. To register a complaint with Paypal You
 have
 to fill out like thirty five forms which aren't
 Blind friendly I gave that idea up pretty quickly. The Point is that Liam
 is
 not fulfilling the needs of his customers. And there should be something
 done about this from the aspect of the blind gamers community.
 Thank you all very much.
 Sincerely,
 Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread loriduncan
Hi, I'd love to contact their complaints, but I can't call the number as i'm 
in the uk.  It's very frustrating when this happens, companies seemto forget 
it's your money they have.


-Original Message- 
From: Michael Taboada

Sent: Friday, June 21, 2013 6:43 PM
To: scull...@optonline.net ; Gamers Discussion list
Subject: Re: [Audyssey] MY complaints about L-works games

Hi,
Unfortunately I've seen that a lot lately. People either not getting
replacement keys when they reinstalled their computer or some such, or not
getting keys at all. I personally waited many months to try and get keys for
super liam and judgement day. If you wanted to file a complaint you can
probably do that by calling them, at least that's what I've done in the
past. Go to their help centre then to contact I believe and it will give you
an 800 number.
Hth,
-Michael.


-Original Message- 
From: Steve Cullen

Sent: Friday, June 21, 2013 12:38 PM
To: Gamers@audyssey.org
Subject: [Audyssey] MY complaints about L-works games

Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three games
from Liam and never received any licensing information I even tried to go to
paypal to register a complaint. To register a complaint with Paypal You have
to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam is
not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Bryan Peterson

Exactly. I've had the same experience as Charles, nothing but positive.



Ash nazg durbatulûk, ash nazg gimbatul,
Ash nazg thrakatulûk agh burzum-ishi krimpatul.
-Original Message- 
From: Charles Rivard

Sent: Friday, June 21, 2013 12:26 PM
To: scull...@optonline.net ; Gamers Discussion list
Subject: Re: [Audyssey] MY complaints about L-works games

On the other hand, I have found exactly the opposite.

After not receiving any registration for your first purchase, you bought 2
more?  I would not do that.

How have you tried to contact Liam regarding these 3 purchases?

---
Shepherds are the best beasts, but Labs are a close second.
- Original Message - 
From: Steve Cullen scull...@optonline.net

To: Gamers@audyssey.org
Sent: Friday, June 21, 2013 12:38 PM
Subject: [Audyssey] MY complaints about L-works games



Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three 
games
from Liam and never received any licensing information I even tried to go 
to
paypal to register a complaint. To register a complaint with Paypal You 
have

to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam 
is

not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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list,

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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread shaun everiss
well I have emailled all his addresses and still have not got 
licences though he does go over l-works, I have twitter but its 
easier to email, and he sertainly gets the lworks stuff.
He complains he sometimes does not get mail for whatever reason which 
is strange as I get all my gmail.
the l-works games are not the main player  titles anyway and this old 
box still has sl on it however.


At 05:38 AM 6/22/2013, you wrote:

Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three games
from Liam and never received any licensing information I even tried to go to
paypal to register a complaint. To register a complaint with Paypal You have
to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam is
not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


---
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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread shaun everiss

I have tried all his addresses at liamerven.com gmail and l-works.
I have contacted him before but nothing this round.

At 06:26 AM 6/22/2013, you wrote:

On the other hand, I have found exactly the opposite.

After not receiving any registration for your first purchase, you 
bought 2 more?  I would not do that.


How have you tried to contact Liam regarding these 3 purchases?

---
Shepherds are the best beasts, but Labs are a close second.
- Original Message - From: Steve Cullen scull...@optonline.net
To: Gamers@audyssey.org
Sent: Friday, June 21, 2013 12:38 PM
Subject: [Audyssey] MY complaints about L-works games



Hi Everyone,
I'm sorry if I don't post to the list very often.  I have bought three games
from Liam and never received any licensing information I even tried to go to
paypal to register a complaint. To register a complaint with Paypal You have
to fill out like thirty five forms which aren't
Blind friendly I gave that idea up pretty quickly. The Point is that Liam is
not fulfilling the needs of his customers. And there should be something
done about this from the aspect of the blind gamers community.
Thank you all very much.
Sincerely,
Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread shaun everiss

true tom.

At 06:31 AM 6/22/2013, you wrote:

Hi Steve,


Well, before we resort to that let's see if we can't resolve those
issues peacefully without bringing Paypal etc into the mix. I know
Liam is busy with his job, and its possible your messages etc got lost
somehow. A lot of people have reported not being able to reach him for
one reason or another, and Liam responds on this list when notified
that some purchase info wasn't received etc.

On 6/21/13, Steve Cullen scull...@optonline.net wrote:
 Hi Everyone,
 I'm sorry if I don't post to the list very often.  I have bought three
 games
 from Liam and never received any licensing information I even tried to go
 to
 paypal to register a complaint. To register a complaint with Paypal You
 have
 to fill out like thirty five forms which aren't
 Blind friendly I gave that idea up pretty quickly. The Point is that Liam
 is
 not fulfilling the needs of his customers. And there should be something
 done about this from the aspect of the blind gamers community.
 Thank you all very much.
 Sincerely,
 Steve Cullen


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread BlindLee55
leom is not the only one dracconusentertainment  dont give replacement  keys
 
your friend  lee  

 
In a message dated 6/21/2013 2:11:38 P.M. Eastern Daylight Time,  
christopher...@gmail.com writes:

That I  am sorry to hear, but I purchased both Super Egg Hunt Plus and 
Judgement  Day from Liam. The first was instantaneous, while the second I 
had to wait  a few hours, but got the key nonetheless.


Chris

On  21/06/2013 18:38, Steve Cullen wrote:
 Hi Everyone,
 I'm sorry  if I don't post to the list very often.  I have bought three  
games
 from Liam and never received any licensing information I even  tried to 
go to
 paypal to register a complaint. To register a complaint  with Paypal You 
have
 to fill out like thirty five forms which  aren't
 Blind friendly I gave that idea up pretty quickly. The Point is  that 
Liam is
 not fulfilling the needs of his customers. And there  should be something
 done about this from the aspect of the blind  gamers community.
 Thank you all very much.
 Sincerely,
  Steve Cullen


 ---
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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Chris H

Correct and they strongly emphasize this in their automated messages.


Chris

On 21/06/2013 22:25, blindle...@aol.com wrote:

leom is not the only one dracconusentertainment  dont give replacement  keys

your friend  lee


In a message dated 6/21/2013 2:11:38 P.M. Eastern Daylight Time,
christopher...@gmail.com writes:

That I  am sorry to hear, but I purchased both Super Egg Hunt Plus and
Judgement  Day from Liam. The first was instantaneous, while the second I
had to wait  a few hours, but got the key nonetheless.


Chris

On  21/06/2013 18:38, Steve Cullen wrote:

Hi Everyone,
I'm sorry  if I don't post to the list very often.  I have bought three

games

from Liam and never received any licensing information I even  tried to

go to

paypal to register a complaint. To register a complaint  with Paypal You

have

to fill out like thirty five forms which  aren't
Blind friendly I gave that idea up pretty quickly. The Point is  that

Liam is

not fulfilling the needs of his customers. And there  should be something
done about this from the aspect of the blind  gamers community.
Thank you all very much.
Sincerely,
  Steve Cullen


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  .



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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Kelly Sapergia

Hi,

Don't feel bad, I too have had problems contacting Liam. A few months ago, I 
sent an email to one of the L-Works addresses asking for another key for 
Judgment Day to play it on another computer. I never got a reply back, but 
thought I'd wait since I knew he was busy. Finally, a couple weeks ago, I 
wrote to him via the L-Works Twitter feed asking how to get another product 
key, but haven't received a response that way either. All I'm going to say 
is that I personally think there should be something better implemented for 
situations like this.


Thanks.

Yours Sincerely,
Kelly John Sapergia
Show Host and Production Director
The Global Voice Internet Radio
www.theglobalvoice.info

Personal Website: www.ksapergia.net
Business Website (KJS Productions): www.kjsproductions.com


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread shaun everiss

I aggree.
I have a couple computers one new and the other just after a format.
I was going to buy more of his stuff but to be honest am not sure, he 
is a good programmer granted but whatever is going on with the reg 
key system is just really terrible.

I waited 6 months for the last key and its longer than that.
Granted he is busy and granted that his email addresses don't always 
work but this really can't go on.

he used to be able to keep up.
He either needs some key system or someone that could generate keys 
for those that buy his stuff to help him.

I'd do it for nothing.
He may be a good developer but his excuses even though there are 
probably lagit reasons for all will not last.
I think most are leanient with him for now but how long will people 
actually wait I wander.

His reputation is quite good, and for now its wandering.
However the wandering will become asking is going to that phase.
And then in a few months  to a year or so complaining, flaming, 
shouting and before you know he is out totally.

I am a patient person but I am asking and wandering.
we all know his situation which helps but even then there will come a 
time where people will not trust, its happening with some allready on 
list though he still has support.
I knew liam before he was a game dev, when he broadcasted on radio 
and streaming net video.
Most of my trust comes from those times he is actually  quite a cool 
guy so maybe I am in a better position than others.

One thing I'll say though was that in those years liam was quite random.
true he uploaded shows on a regular basis but never always announced them.
He would appear at some odd hour of the day or night and broadcast.
I would always be going between bed or something then get hooked on the cast.
Even so, this whatever it is is not sustainable and I think some of 
us know that.

It would be nice if things could get sorted out not just now but for ever.
Liam is obviously busy, and his email or something on his end is not 
relyable though gmail usually is since I use it right now.
I guess if you don't have time to check the spam you could miss 
things but even then.

on that note how do you contact someone by using twitter.

At 11:39 AM 6/22/2013, you wrote:

Hi,

Don't feel bad, I too have had problems contacting Liam. A few 
months ago, I sent an email to one of the L-Works addresses asking 
for another key for Judgment Day to play it on another computer. I 
never got a reply back, but thought I'd wait since I knew he was 
busy. Finally, a couple weeks ago, I wrote to him via the L-Works 
Twitter feed asking how to get another product key, but haven't 
received a response that way either. All I'm going to say is that I 
personally think there should be something better implemented for 
situations like this.


Thanks.

Yours Sincerely,
Kelly John Sapergia
Show Host and Production Director
The Global Voice Internet Radio
www.theglobalvoice.info

Personal Website: www.ksapergia.net
Business Website (KJS Productions): www.kjsproductions.com


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Re: [Audyssey] MY complaints about L-works games

2013-06-21 Thread Bryan Peterson
Actually Liam does replace keys. But for some reason people are having 
trouble getting through to him. There's a difference. Wit Draconis it's a 
matter of policy.




Ash nazg durbatulûk, ash nazg gimbatul,
Ash nazg thrakatulûk agh burzum-ishi krimpatul.
-Original Message- 
From: blindle...@aol.com

Sent: Friday, June 21, 2013 3:25 PM
To: gamers@audyssey.org
Subject: Re: [Audyssey] MY complaints about L-works games

leom is not the only one dracconusentertainment  dont give replacement  keys

your friend  lee


In a message dated 6/21/2013 2:11:38 P.M. Eastern Daylight Time,
christopher...@gmail.com writes:

That I  am sorry to hear, but I purchased both Super Egg Hunt Plus and
Judgement  Day from Liam. The first was instantaneous, while the second I
had to wait  a few hours, but got the key nonetheless.


Chris

On  21/06/2013 18:38, Steve Cullen wrote:

Hi Everyone,
I'm sorry  if I don't post to the list very often.  I have bought three

games

from Liam and never received any licensing information I even  tried to

go to

paypal to register a complaint. To register a complaint  with Paypal You

have

to fill out like thirty five forms which  aren't
Blind friendly I gave that idea up pretty quickly. The Point is  that

Liam is

not fulfilling the needs of his customers. And there  should be something
done about this from the aspect of the blind  gamers community.
Thank you all very much.
Sincerely,
 Steve Cullen


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list,

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 .



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