Re: [JAWS-Users] JFW and balance of sound for headsets

Scorpio, I actually tried to do the balance for each device. In prior versions of windows you could affect the balance, but it was for all sound and not application specific. So far it looks like I'm going to check out the Plantronics headset mentioned in another email. Would be great if the

Re: [JAWS-Users] JFW and balance of sound for headsets

The only one Plantronics made I heard of is the SMH1783-11. The issue is that it has this quick disconnect plug that is designed to work with desk phones, but only the ones they support. I have a job prospect that might come through where I'd need to take calls, and if they use a software phone

Re: [JAWS-Users] JFW and balance of sound for headsets

How would that work if the phone at some places is through a software phone that's on the computer? A second sound card hooked to USB would probably be what you want then, but since this one, at least the one I talked to Plantronics about, only supports certain desk phones, appears to not be

Re: [JAWS-Users] JFW and balance of sound for headsets

That would probably work. This Dell laptop I'm having so much trouble with, when you try to do that, controls the system volume when you change the volume in the mixer for the Jaws listing in there, so one couldn't likely turn the phone up and Jaws down either. That might be a nuance of that

Re: [JAWS-Users] JFW and balance of sound for headsets

Hi Brent, Check with your VR Counselor to see if it's possible to send an Assistive Technology Specialist to your new workplace when you start the new job. They will help you to evaluate, select and integrate available tech (including jaws and phone systems) for you to most effectively do the

Re: [JAWS-Users] JFW and balance of sound for headsets

Hi, I've been training JAWS users in call centers for many years. We've always used dual headsets, usually made by plantronics and purchased through maxi aids. One side of the headset connects directly to the computer's sound port and the other connects to the telephone system. The maxi

Re: [JAWS-Users] JFW and balance of sound for headsets

Sounds nice, but I'm using a soft phone where you use a USB headset to take calls. However, I've found a way to configure both Sysco IP communicator and the default audio device via sound settings so both Jaws and phone calls come out of the same headset. Of course there is the issue, it only

Re: [JAWS-Users] JFW and balance of sound for headsets

There's also the option of getting your employer to purchase a single ear headset with an ear loop, instead of an actual headband, that way you can have Jaws flowing out of one ear, and the phone call from another ear, using a separate headset on each ear. These are available pretty much

Re: [JAWS-Users] JFW and balance of sound for headsets

My apologies for my last post, as I gave incorrect information regarding moving the sound from the dual channel to the single one. It would seem this is not possible, and my only explanation for thinking this could be done was that I was listening to a podcast on Winamp, and I could change the

Re: [JAWS-Users] JFW and balance of sound for headsets

Hi Jason. This usually means getting a specially made headset. If we have any reservationists on this list, they may b able to help also. - Original Message - From: "David Ferrin" To: Sent: Thursday, November 19, 2015 9:57 AM

Re: [JAWS-Users] JFW and balance of sound for headsets

I worked for 26 years after having surgery for a tumor in left ear, with reconstruction so I can hear some. I was a medical transcriptionist and I tried many things to put JAWS to my left ear so I could hear and my dictation on the right. Nothing was overly successful and required two headphones

Re: [JAWS-Users] JFW and balance of sound for headsets

I did that with a piece of custom hardware when I was working. One of the field engineers made a splitter box for me. It had two inputs on one side and one output on the other side. The box was a plastic box about a little smaller than a cigarette package. Inside the wires from the sound card

Re: [JAWS-Users] JFW and balance of sound for headsets

In all the years I've used JAWS, it's never been set up to allow channeling to a single side. Appears to be a purely monaural signal fed to the sound driver. I use a Plantronics headset specifically designed for this need. Left side is telephone plus boom mike, right side is sound card output.

Re: [JAWS-Users] JFW and balance of sound for headsets

Jason, It seems a year or two ago this topic came up on the list. If I remember, it could be done but required a certain type headset or device which I believe was quite costly. Try searching the archives if no one gets back to you Best, Al -Original Message- From: JAWS-Users-List

Re: [JAWS-Users] JFW and balance of sound for headsets

I've been using JAWS for 19 years and so far have not encountered that ability. Honestly though that might very well be an issue with sound card technology more than anything else. -Original Message- From: Boston, Jason W Sent: Thursday, November 19, 2015 8:33 AM To:

Re: [JAWS-Users] JFW and balance of sound for headsets

Dave, Can you give the model of that headset or where you bought it? Would love to check this out and see if it would work for my needs also. I currently use 2 single earpieces, 1 connected to computer and the other to the phone. It gets the job done but would like something else. Thanks, Kurt