Re: Discourse

2018-10-30 Thread Boudewijn Rempt
On maandag 29 oktober 2018 19:31:54 CET Jonathan Riddell wrote: > Discourse is modern forum and mailing list software. Examples at > https://discussion.fedoraproject.org/ or https://discourse.ubuntu.com/ > > I went to a talk at the Embedded Linux Summit about how Fedora moved to use > Discourse.

Re: help desk vs bug tracker

2018-10-30 Thread Boudewijn Rempt
On maandag 29 oktober 2018 19:22:52 CET David Edmundson wrote: > >I'm also wondering whether other KDE projects have the > > seem need as we have for Krita, > > With my Plasma hat on: > > Surprisingly, we don't get too many end user questions on bugzilla. I think > it tends to get loaded onto

Re: Discourse

2018-10-30 Thread Paul Brown
Hello, Although my experience maintaining a full-fledged Discourse deployment is nil (so I can't speak to that side of the discussion with any authority), I did install and research Discourse for an experiment with Hispalinux a couple of years ago. From a users' point of view, the Discourse

Re: help desk vs bug tracker

2018-10-30 Thread Laszlo Papp
On Tue, Oct 30, 2018 at 7:33 AM Boudewijn Rempt wrote: > On maandag 29 oktober 2018 19:25:44 CET Andy Betts wrote: > > > > > Maybe one thing that is hard to deal with is the sheer email distribution > > where you can’t seem to be able to route people’s questions or requests > to > > the right

Re: Discourse

2018-10-30 Thread Ben Cooksley
On Tue, Oct 30, 2018 at 11:28 AM Jonathan Riddell wrote: > > On Mon, 29 Oct 2018 at 20:56, Luca Beltrame wrote: > > - As far as I remember, they *only* supported deployment with Docker. > > This is is IMO a terrible and black-magic approach > > Seems like a perfectly sensible and modern way to

Re: help desk vs bug tracker

2018-10-30 Thread Boudewijn Rempt
On maandag 29 oktober 2018 19:25:44 CET Andy Betts wrote: > > Maybe one thing that is hard to deal with is the sheer email distribution > where you can’t seem to be able to route people’s questions or requests to > the right audience. We also get endless threads that you can’t seem to be > able

Re: Discourse

2018-10-30 Thread Harald Sitter
On Tue, Oct 30, 2018 at 8:38 AM Boudewijn Rempt wrote: > > On maandag 29 oktober 2018 19:31:54 CET Jonathan Riddell wrote: > > Discourse is modern forum and mailing list software. Examples at > > https://discussion.fedoraproject.org/ or https://discourse.ubuntu.com/ > > > > I went to a talk at

Re: Discourse

2018-10-30 Thread Ben Cooksley
On Tue, Oct 30, 2018 at 10:59 PM Paul Adams wrote: > > On Tue, 30 Oct 2018 at 07:28, Ben Cooksley wrote: > > Sorry, Docker might be a wonderful way to test applications, but it's > > totally unsuitable for production workloads. > > That's a bold claim. At Zalando we have 10,000s of microservices

Re: Discourse

2018-10-30 Thread Christian Loosli
Hi all, from what I get from the documentation, discourse has a mailing list mode which can, from a end user point of view, be used the same as a mailing list. As in: in a mail client, without additional config that would not be needed with a ML as well. So assuming we have 1) Sysadmins

Re: Discourse

2018-10-30 Thread Luca Beltrame
Il giorno Tue, 30 Oct 2018 08:38:28 +0100 Boudewijn Rempt ha scritto: > As for the forum, it would be good to replace that with something > more modern. We get a lot of traffic on the forums, People don't I don't want to sound overly negative, but that's a common feeling also for those who

Re: Discourse

2018-10-30 Thread Paul Adams
On Tue, 30 Oct 2018 at 11:42, Ben Cooksley wrote: > If you're running 10,000+ microservice instances, then you can have > the teams of people needed to maintain the necessary overhead This is true. Also not your original point: you claimed that Docker containers were generally unsuitable for

Re: Discourse

2018-10-30 Thread Michael Reeves
On Tue, Oct 30, 2018, 6:50 AM Paul Adams wrote: > On Tue, 30 Oct 2018 at 11:42, Ben Cooksley wrote: > > If you're running 10,000+ microservice instances, then you can have > > the teams of people needed to maintain the necessary overhead > > This is true. Also not your original point: you

Re: help desk vs bug tracker

2018-10-30 Thread Scott Petrovic
I think "bot" isn't really the best term to describe what a Q site is -- or what AskBot does. When I think of "bot", I think of some type of AI that tries to chat with people or interacts with them as if they are a person. I am pretty sure Askbot doesn't work like that. It is closer to something

Re: Discourse

2018-10-30 Thread Lays Rodrigues
I do think that we should consider to move to discourse. One thing that I've learned with the agile method is to discover the 'pain' of my user and try to cure it. What i see from this thread is the 'pain' of maintaining this kind of infrastructure, that I think that using tools of automations

Re: Discourse

2018-10-30 Thread Eike Hein
On 10/29/18 1:31 PM, Jonathan Riddell wrote: > More coverage on last week's LWN > https://lwn.net/Articles/768483/ > > Discussing it in person it was pointed out that we do already use > Phabricator Workboards for much discussion and it might well overlap > there, although I don't think that

Re: help desk vs bug tracker

2018-10-30 Thread Martin Flöser
Am 2018-10-29 19:22, schrieb David Edmundson: I'm also wondering whether other KDE projects have the seem need as we have for Krita, With my Plasma hat on: Surprisingly, we don't get too many end user questions on bugzilla. I think it tends to get loaded onto the distros instead. We do get

Re: help desk vs bug tracker

2018-10-30 Thread Boudewijn Rempt
On dinsdag 30 oktober 2018 08:55:03 CET Laszlo Papp wrote: > Isn't google supposed to do that? You type the question and you get the > answer in a result. No, google isn't supposed to do that, and doesn't do that -- google is no alternative for user support. > I personally do not like these

Re: help desk vs bug tracker

2018-10-30 Thread totte
On 2018-10-30 08:55, Laszlo Papp wrote: On Tue, Oct 30, 2018 at 7:33 AM Boudewijn Rempt wrote: On maandag 29 oktober 2018 19:25:44 CET Andy Betts wrote: Maybe one thing that is hard to deal with is the sheer email distribution where you can’t seem to be able to route people’s questions

Re: Discourse

2018-10-30 Thread Harald Sitter
On Tue, Oct 30, 2018 at 7:28 AM Ben Cooksley wrote: > thanks to Docker's lack of user namespaces Docker has user namespacing. At blue systems we've been using it since September 2016 https://docs.docker.com/engine/security/userns-remap/ HS

Re: Discourse

2018-10-30 Thread Ben Cooksley
On Tue, Oct 30, 2018 at 8:38 PM Boudewijn Rempt wrote: > > On maandag 29 oktober 2018 19:31:54 CET Jonathan Riddell wrote: > > Discourse is modern forum and mailing list software. Examples at > > https://discussion.fedoraproject.org/ or https://discourse.ubuntu.com/ > > > > I went to a talk at

Re: Discourse

2018-10-30 Thread totte
On 2018-10-30 08:38, Boudewijn Rempt wrote: On maandag 29 oktober 2018 19:31:54 CET Jonathan Riddell wrote: Discourse is modern forum and mailing list software. Examples at https://discussion.fedoraproject.org/ or https://discourse.ubuntu.com/ I went to a talk at the Embedded Linux Summit

Re: Discourse

2018-10-30 Thread Harald Sitter
On Mon, Oct 29, 2018 at 7:32 PM Jonathan Riddell wrote: > > > Discourse is modern forum and mailing list software. Examples at > https://discussion.fedoraproject.org/ or https://discourse.ubuntu.com/ > > I went to a talk at the Embedded Linux Summit about how Fedora moved to use > Discourse.

Re: Discourse

2018-10-30 Thread Paul Adams
On Tue, 30 Oct 2018 at 07:28, Ben Cooksley wrote: > Sorry, Docker might be a wonderful way to test applications, but it's > totally unsuitable for production workloads. That's a bold claim. At Zalando we have 10,000s of microservices in production and each one of them is running inside a Docker