Re: [LegacyUG] Legacy problem

2018-06-23 Thread Jenny M Benson
On 23/06/2018 09:28, Ian Scott wrote: Somewhere I have caused a problem when entering a new parent. My Legacy program still opens, albeit in an unusual way, and I can read the various pages. But cannot open anything to make entries or changes. It gives me “Run time error 6: Änd I have

[LegacyUG] Legacy problem

2018-06-23 Thread Ian Scott
Hello I need help! Somewhere I have caused a problem when entering a new parent. My Legacy program still opens, albeit in an unusual way, and I can read the various pages. But cannot open anything to make entries or changes. It gives me “Run time error 6: Änd I have received

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Elizabeth Cunningham
That would be nice if I could get to the Help files. That is not possible either, I guess I might have to go for a total reinstall. I will then not have the updates, but I might be able to use the program. Elizabeth C Gene Young wrote: On 8/23/2010 9:50 PM, Elizabeth Cunningham

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Evert van Dijken
Before you reinstall try to delete all the .usr files in the legacy folder. The next time you start legacy it will be with all default settings. Evert van Dijken 2010/8/24 Elizabeth Cunningham drybo...@netreach.net: That would be nice if I could get to the Help files.  That is not possible

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Gene Young
On 8/24/2010 8:08 AM, Elizabeth Cunningham wrote: That would be nice if I could get to the Help files. That is not possible either, I guess I might have to go for a total reinstall. I will then not have the updates, but I might be able to use the program. Elizabeth C On the top

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Dennis M . Kowallek
On Tue, 24 Aug 2010 08:08:35 -0400, Elizabeth Cunningham drybo...@netreach.net wrote: That would be nice if I could get to the Help files. That is not possible either Sure it is. Just go to the Legacy program folder and double-click on Legacy.chm. *** If Evert's suggestion doesn't work, then

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Jenny M Benson
On 24/08/2010 13:33, Dennis M. Kowallek wrote: Sure it is. Just go to the Legacy program folder and double-click on Legacy.chm. *** If Evert's suggestion doesn't work, then I don't think a reinstall will work either. If Evert's suggestion does not work, is it possible for you to

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Evert van Dijken
I think the problem is that legacy starts with the Home tab selected and tries to connect to the Internet. I hope the default is Family View that's why deleting the .usr files might help. Evert 2010/8/24 Jenny M Benson ge...@cedarbank.me.uk: On 24/08/2010 13:33, Dennis M. Kowallek wrote: Sure

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Sherry/Support
She needs to go to the Legacy Home Tab and click on Options Options Internet Options. Select the option never check the intenret unless a link is clicked... It doesn't matter which tab you start on. When the first option Allow Legacy to connect to the internet... is selected, Legacy will

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Evert van Dijken
I think the problem was that this user couldn't do anything in Legacy anymore. Legacy freezes after startup so this user cannot go to the Home tab and select any option. Evert 2010/8/24 Sherry/Support she...@legacyfamilytree.com: She needs to go to the Legacy Home Tab and click on Options

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Sherry/Support
I thought I read something about issues with Legacy connecting to the internet? Am I confusing issues? Anyway, Jenny's suggestion of contacting Support directly was the best response of all! That way we can delve into the individual issue without boring thre rest of the listers g Sincerely,

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Dennis M . Kowallek
On Tue, 24 Aug 2010 07:59:34 -0700, Sherry/Support she...@legacyfamilytree.com wrote: Anyway, Jenny's suggestion of contacting Support directly was the best response of all! That way we can delve into the individual issue without boring thre rest of the listers Then the solution would not

RE: [LegacyUG] Legacy problem

2010-08-24 Thread Brian L. Lightfoot
: [LegacyUG] Legacy problem On Tue, 24 Aug 2010 07:59:34 -0700, Sherry/Support she...@legacyfamilytree.com wrote: Anyway, Jenny's suggestion of contacting Support directly was the best response of all! That way we can delve into the individual issue without boring thre rest of the listers

Re: [LegacyUG] Legacy problem

2010-08-24 Thread Evert van Dijken
. Kowallek [mailto:kowal...@iglou.com] Sent: Tuesday, 24 August, 2010 8:07 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Legacy problem On Tue, 24 Aug 2010 07:59:34 -0700, Sherry/Support she...@legacyfamilytree.com wrote: Anyway, Jenny's suggestion of contacting Support

[LegacyUG] Legacy problem

2010-08-23 Thread Elizabeth Cunningham
I have 2 computers. One is connected to the internet, and one, on which I do all my work, is not. I have Legacy 5 and Legacy 6 on that one. I tried to open a family file in Legacy 5, and was told I needed a newer copy of Legacy, so I tried to open it in Legacy 6. I keep getting told that the

Re: [LegacyUG] Legacy problem

2010-08-23 Thread Ron Taylor
, Elizabeth Cunningham drybo...@netreach.net wrote: From: Elizabeth Cunningham drybo...@netreach.net Subject: [LegacyUG] Legacy problem To: LegacyUserGroup@LegacyUsers.com Date: Monday, August 23, 2010, 7:21 PM I have 2 computers.  One is connected to the internet, and one, on which I do all my

Re: [LegacyUG] Legacy problem

2010-08-23 Thread Elizabeth Cunningham
configured your Legacy to automatically check for updates which would complain if it does not have internet connectivity. Ron Taylor --- On Mon, 8/23/10, Elizabeth Cunninghamdrybo...@netreach.net wrote: From: Elizabeth Cunninghamdrybo...@netreach.net Subject: [LegacyUG] Legacy problem

Re: [LegacyUG] Legacy problem

2010-08-23 Thread Gene Young
On 8/23/2010 9:50 PM, Elizabeth Cunningham wrote: I did not knowingly configure my Legacy to look for updates. How can I correct it if I did so accidentally? Elizabeth C By checking the help files you will see that if you go to the Legacy Home tab, then click on the