Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Susanne Brown
I should have added: I'm still using Windows 7 so not sure if Ian's suggestion would work for me. Susanne On Wed, Feb 5, 2020 at 9:36 AM Susanne Brown wrote: > My thanks to all who have responded to my question, you've been very > helpful. > > Janette and Linda, while I'm sorry that you have

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Susanne Brown
My thanks to all who have responded to my question, you've been very helpful. Janette and Linda, while I'm sorry that you have experienced the same problem, it's also a relief to know that I'm not the only one. This issue also started for me after I downloaded a new virus protection program,

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Ian Thomas
Of course it applies – it is applies Windows 7 as well. From comments, I am assuming that you / others have not bothered to do the very simple check in Device Manager? I I.L. Thomas Victoria Park, Western Australia From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Cathy Pinner
Susanne, It's probably simply a matter of adding an exclusion in Bitdefender. You'll need to find out which part of it is blocking the Legacy cloud and add the exclusion there. I have no idea. I used Bitdefender for awhile but when I moved to Windows 10 a few years ago, it was advised to

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread David Cripps
On 05-Feb-20 6:07 PM, hpete...@cox.net wrote: > David > That is another reason I don't use it regularly... my large file takes a long > time. > > But my speed is: > https://www.speedtest.net/my-result/d/b58b4123-39ee-46cb-b776-3ea6d9f11e6c > > Henry > Phew, that's smoking ! As an aside, and

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Cathy Pinner
I'm also in Australia and I haven't considered the Legacy Cloud in the past as my upload speed was woeful so handling uploading to Dropbox where I can have data backups that don't overwrite each other was my priority. It took several minutes to do the upload to Dropbox. The Legacy Cloud

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Bob Austen
Hi Henry, What is the size of your file? I have 590,000 individuals in my file and it is now about 1.38 GB. I don’t have any issues with Cloud backup. I am concerned about Access having a 2GB file limit. I hope that Legacy is considering splitting up the data file so I can keep my file