I should have added: I'm still using Windows 7 so not sure if Ian's suggestion would work for me. Susanne
On Wed, Feb 5, 2020 at 9:36 AM Susanne Brown <[email protected]> wrote: > My thanks to all who have responded to my question, you've been very > helpful. > > Janette and Linda, while I'm sorry that you have experienced the same > problem, it's also a relief to know that I'm not the only one. This issue > also started for me after I downloaded a new virus protection program, > Bitdefender. I did not have this problem with my previous virus protection > program. I also use various backup methods including Dropbox, external > drives, etc. Now I must decide whether to keep my current virus protection > program and continue avoiding the Legacy cloud or to go back to my previous > program. > > In appreciation to all, > Susanne > > On Wed, Feb 5, 2020 at 5:46 AM Bob Austen <[email protected]> wrote: > >> Hi Henry, >> >> What is the size of your file? >> >> >> >> I have 590,000 individuals in my file and it is now about 1.38 GB. >> >> I don’t have any issues with Cloud backup. >> >> I am concerned about Access having a 2GB file limit. I hope that Legacy >> is considering splitting up the data file so I can keep my file intact. >> >> >> >> Regards, Bob >> >> >> >> *From:* LegacyUserGroup [mailto:[email protected]] *On >> Behalf Of *[email protected] >> *Sent:* Tuesday, February 4, 2020 8:04 PM >> *To:* 'Legacy User Group' >> *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to >> cloud >> >> >> >> Janette, Linda, and others.. >> >> >> >> I don’t always use the Legacy cloud backup, but I wanted to try it again >> (it has been a while since I have tested it) >> >> My file contains over 610,000 individuals and while it took a few minutes >> to complete, I did NOT receive any errors. >> >> >> >> Nor did I get a “blue screen”. It has been my experience that some of >> what you have been told is not false it does noes begin to explain all the >> possible reasons for your error. >> >> But I can say for a certain that the Legacy program alone is not the >> problem…. Some time else it happening. Like it was said earlier, more than >> likely that is a missing dll or some other file hase be removed >> >> To enable the process to go smoothly. >> >> >> >> My normal backup procedure normally includes redundant backups and >> multiple duplications on the different computers that I own. >> >> I rely on all methods… but not the cloud, nor dropbox, hard disk, flash >> drives, dvds, redundant computers. >> >> My 40+ years of doing this is just too valuable. >> >> >> >> I wish you all the best in trying to determine the origin of your issue. >> >> >> >> With kindest Regards >> >> Henry >> >> >> -- >> >> LegacyUserGroup mailing list >> [email protected] >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/[email protected]/ >> >
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