I've been doing support email for Open Library for three months now
and I whipped up a small list of numbers for people who are
interested.
Outgoing OL Email (i.e. from openlibr...@archive.org)
- 1079 emails sent in March 2013
- 783 emails sent in April 2013
- 624 emails sent in May 2013
Almost
I think you're the very official support lady, as you are the only
one and you have admin rights. (But if you like unofficial better,
Maybe volunteer is better in this context. I just like to get across
that I am not an official employee of either the library or the
archive.
One thing that
I guess the only other question is whether we should delete the Borrowing
books category at the same time. Are there questions there that people
can ask which aren't already covered by the FAQ?
Yes, many of them. The basic support idea is this
- We'd like people to try the FAQ first
- The
I think one of the things we need to get from Anand is an
idea of what maintenance functions are active on OL,
and if there is a way that we can monitor them.
I have a loose idea about some of that. Author merge (and unmerge
which I can do I'm not sure if other people can) is active though it
There's been some discussion at the Archive of ways to make Open
Library a bit more usable to folks who want to use it for book reading
and borrowing. One of the ideas was to make the site search default to
ebooks instead of records (i.e. having the ebooks box checked by
default which is not how
We have some larger problems, too, with unmerging. There was an
accidental merge of Dean Koontz with one of his pseudonyms Edward
Gorman. It happens. Now the author search results show (correctly)
that he has 300+ works
https://openlibrary.org/search/authors?q=Dean+Koontz
But his author page
Rather than half-baked lending schemes targeted at a handful of U.S.
brick mortar libraries, why don't we focus on data quality and community
building as our top priorities?
The lending scheme is actually available to people worldwide at this
point and there have been some fixes to it
Per Open Library ops. I have no additional information.
will be bringing down ia601106 hosting ol-vms @4pm today:
ol-acs4.us.archive.org
ol-admin0.us.archive.org
ol-biblio.us.archive.org
ol-couch2.us.archive.org
ol-covers0.us.archive.org
I can speak to this a little bit, I do (very part time) support work
at Open Library.
1) When searching for an ebook, there appears to be no way to filter for
the type. It would be useful to be able to either filter only for DAISYs
Agreed. That is a thing that I would also like. Right now you
List export was broken for a long time and was thought to be fixed.
Clearly if you can't export items it's not functional. If you can drop
a support email we can open a trouble ticket.
Jessamyn
librarian.net ::: jessamyn.com ::: jessamyn.info ::: box 345, randolph vt 05060
On Thu, Feb
The reason these were disabled is that it was an easy way (via
accident or abuse) for someone to mess something up in a way that
couldn't be easily undone. We had a few people who did large merges
that required developer attention to undo. We have very very little
developer time available for Open
I'm the one paid staff member that I know of who is Open Library only.
I've asked before about trying to get some granular level of privs
(merges and spam would be the two important ones) for power users.
It's a thing that isn't built into the back end so they've been
reluctant to do it' but it's
I'll be in touch with some of the IA folks after the holiday weekend
in the US and I will raise this question.
That list of spammers is HUGELY helpful because at least it's a few
clicks to undoing thousands of edits until we can script the process.
Jessamyn
librarian.net :::
Jessamyn / Sam - did anything ever come of the discussions with the IA folks?
We had a very fruitful discussion about where we'd like to see things
going, but ultimately we have a fractional dev (Giovanni, who is
wonderful) which makes progress staggered at best as he moves between
projects.
Definitely not intended behavior.
We've seen this happening to a small subset of people and can't figure
out who it's happening to and why. Would you mind emailing
openlibr...@archive.org and repeating your browser/OS combinations
(thanks for that!) and let us know which items this is happening
Right now we don't have a way to do that. Most of the metadata is user
changeable and the rest of it is usually admin editable. If you see
big chunks of erroneous records, drop us an email but if it's just
something small you're welcome to fix it yourself. This is the thing I
would like to see an
any more, but I would if they would STAY fixed. It drives me nuts!
>
> --Christine in Fla.
>
> On 9/21/2015 8:31 AM, jessamyn c. west wrote:
>>
>> Right now we don't have a way to do that. Most of the metadata is user
>> changeable and the rest of it is usually admin edit
> Yay! Does that mean I can cross the spam classifier off my todo list?
If it's something you've started on, you could talk to Charles about
refining what he has. Otherwise, yes.
> I'll send a few more that I noticed to the ol-tech list, but have you
> considered changing the "Report Spam" flag
understand.
Jessamyn
librarian.net ::: jessamyn.com ::: jessamyn.info ::: box 345, randolph vt 05060
On Wed, Dec 16, 2015 at 2:03 PM, Jon Leech <oddh...@sonic.net> wrote:
> On Wed, Dec 16, 2015 at 01:48:14PM -0500, jessamyn c. west wrote:
>> Generally that's what it
Generally that's what it means.
Usually when there are multiple editions of the exact same item that
exist, one is more complete than the other. Merging them by hand means
moving over the information from the less-complete item into the
more-complete item and letting the admins know that the
We finally have an ongoing spam cleanup process that is automated and
not just me going through and deleting spammers. We closed up a bug in
the system which would allow banned spammers to keep spamming until
their current login session ended which is HUGE for our ability to not
only stay on top
wrote:
> may I ask what is the limit to keep a book they automatic return it
> without notification
>
> On Sat, Jun 11, 2016 at 4:50 AM, jessamyn c. west <jessa...@gmail.com>
> wrote:
>>
>> We're also pretty communicative through the official channels which
>>
Hey there -- I think the IA scanning assessments are accurate, in fact
possibly underestimating, but the path from "scanned book" to
"OL-connected resource" is not direct, A lot of different assessments
go in to determining what resources wind up on Open Library and their
outside of my wheelhouse.
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