Hello everyone,
The Evergreen Documentation Interest Group has its next meeting
scheduled for Thursday, September 3, 2015 at 2:00 PM EST on the
#Evergreen IRC channel (http://evergreen-ils.org/irc).
Anyone interested in documentation is welcome to attend. An agenda has
been posted at
In our old ILS you could set an expiration period for holds on the Holds Shelf,
but it was just a flag on which to hang a report. The holds themselves remained
intact. In Evergreen holds still on the Holds Shelf at the time of expiration
are obliterated. This would not be bad except, if a staff
Thanks Ben! I had forgotten that method.
My preference is to use the Clear Holds Shelf checkin modifier because
staff can be sure that the title really has been removed from the holds
shelf before the system clears it.
Kathy
On 09/01/2015 02:31 PM, Ben Shum wrote:
And a third way, from
Some of our libraries had issues with people accidentally clicking the "Clear
Holds Shelf" option on the Circulation drop-down menu, so we disabled that
option.
Now, when they want to clear the holds shelf, they take one of the two
approaches that Kathy mentioned.
Terran McCanna
PINES
Hi Scott,
The titles on the holds shelf will remain there until staff explicitly
removes it from the hold shelf. There are two ways staff can do so:
Retrieve the Browse Holds Shelf interface -> select the checkbox to View
Clearable Holds -> Click the Clear these Holds button. You then need
I am under the impression that staff have to "Clear" the hold shelf to
get the items to switch status, it does not happen automatically as
you describe.
Quoting Scott Thomas :
In our old ILS you could set an expiration period for holds on the
Holds Shelf, but it was
And a third way, from menu Circulation -> Clear Hold Shelf (which does
the clear shelf action directly).
In our consortium, we disable that menu option via customization to
prevent staff from inadvertently using it when they don't intend to
(since the menu option is close by the other ones you
The staff I talked to insisted that it happens "by itself," but now I am more
certain that someone is messing with Clear Holds Shelf so it looks like this is
a training and not a configuration issue (though disabling Clear Holds Shelf
sounds like a nice option). Thank you, everyone.
Scott
Yes, that is my understanding of it.
The only thing I might add to your list (if you're training others) is that
User Settings changes don't change pre-existing holds.
Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
A few of our libraries have started using Patron Self Registration. It’s
primarily used as a kiosk with the self registration page as the home page.
Libraries send patrons to the registration station or hand them an iPad set to
the registration page to fill out their information. We have come
Hello everyone,
The Evergreen Documentation Interest Group has its next meeting
scheduled for Thursday, September 6, 2015 at 2:00 PM EST on the
#Evergreen IRC channel (http://evergreen-ils.org/irc).
Anyone interested in documentation is welcome to attend. An agenda has
been posted at
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