Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-27 Thread Diane Disbro 
Good morning –

 

We tried this for a few days. Staff wasn’t happy. We can’t just select the line 
of the bill to be paid. We have to put a check in a very small box. Is it 
possible to make the action of selecting the line of the bill also check the 
box? (We have changed the setting back to Check All Bills By Default. I am 
driving Blake crazy.)

 

Thank you.

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

 <mailto:ddis...@scenicregional.org> ddis...@scenicregional.org

www.scenicregional.org

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy 
Lussier
Sent: Friday, July 21, 2017 6:27 AM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

 

Hi,

We do NOT like the fact that the default is for all bills to be selected so you 
have to deselect everything on the list that isn't getting paid.. And the blue 
highlighting makes it nearly impossible to see the check marks used to select 
items.

There's a setting for that. If you go to the Library Settings Editor, you can 
enable the "Uncheck bills by default in the patron billing interface" setting 
to have everything deselected when the bill is first retrieved.

Kathy

 

On 07/20/2017 09:43 PM, Diane Disbro wrote:

The only problem we have had with payment type is staff forgetting to change 
from the default (cash) to check. I have told them never to use Forgive since 
it causes all kinds of problems.

 

We do NOT like the fact that the default is for all bills to be selected so you 
have to deselect everything on the list that isn't getting paid.. And the blue 
highlighting makes it nearly impossible to see the check marks used to select 
items.




Diane Disbro 

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

(636) 583-3224

 

On Thu, Jul 20, 2017 at 3:54 PM, Walz, Jennifer <jlw...@asbury.edu> wrote:

Josh,

 

Oh yes!You are so right.  The bill paying screen is a DISASTER!   We hate 
it.   Our student workers are always having trouble.   And for the LONGEST time 
we could not figure out even how to SELECT the items to be paid.  

 

  And along with this, I would really like to see MORE options for payment 
type.  And to be able to create new payment types.  

 

  Please fix it in whatever clients you can.   We would be most grateful!

 

  Thanks!

 

Jennifer

 

-- 
Jennifer Walz, MLS - Head of ILS Services 
Kinlaw Library -  Asbury University 
One Macklem Drive, Wilmore, KY 40390 
859-858-3511 ext. 2269 <tel:%28859%29%20858-3511>  
jlw...@asbury.edu

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Josh 
Stompro
Sent: Thursday, July 20, 2017 2:47 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

 

We see enough errors with applying payments that I'm wondering if a different 
interface would work better.  We are on 2.10 and are using the XUL staff 
client.  The problem seems to be with the payment type dropdown.  For some 
reason the wrong options gets selected occasionally, and the payment is 
submitted with the wrong type.  I think the drop down is just hard for some 
staff to see, and the level of accuracy required to select the correct option 
is high.  Also, I suspect that the interface just has too much going on when 
you first look at it, and sometimes staff are at a loss on where to start the 
process.

 

Also, there is no confirmation step before the payment is applied.  I think a 
summary of the payment about to be applied would be useful for staff to double 
check the options that they have selected.  Another error we see is having the 
wrong items selected to pay the bills on, or more specifically not selecting a 
specific item when that is wanted, and going with the default we have set of 
all bills being selected.  This also might be helped if there was a 
confirmation process.

 

I've seen the interfaces that some POS(Point of sale) systems use and one style 
that I've seen used is to show all the payment options as a grid of buttons, 
with unique icons for each method.  I think this would be more touch screen 
friendly also, which isn't something that we use now, but with the web staff 
client there is more of a possibility of staff using devices with touch screens 
 to help customers.

 

So what if instead of the pay bill ui being on the bills page, there is a “Pay 
Bill” button at the bottom of the screen that brings up a separate interface 
for selecting the payment type, annotation, amount, etc, along with showing 
which items were selected and the distribution of payment on those items, and 
then a final confirmation screen?

 

Example screenshots of

Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-21 Thread Diane Disbro 
Enlightenment! I will share this information with our consortium.

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

 <mailto:ddis...@scenicregional.org> ddis...@scenicregional.org

www.scenicregional.org

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy 
Lussier
Sent: Friday, July 21, 2017 6:27 AM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

 

Hi,

We do NOT like the fact that the default is for all bills to be selected so you 
have to deselect everything on the list that isn't getting paid.. And the blue 
highlighting makes it nearly impossible to see the check marks used to select 
items.

There's a setting for that. If you go to the Library Settings Editor, you can 
enable the "Uncheck bills by default in the patron billing interface" setting 
to have everything deselected when the bill is first retrieved.

Kathy

 

On 07/20/2017 09:43 PM, Diane Disbro wrote:

The only problem we have had with payment type is staff forgetting to change 
from the default (cash) to check. I have told them never to use Forgive since 
it causes all kinds of problems.

 

We do NOT like the fact that the default is for all bills to be selected so you 
have to deselect everything on the list that isn't getting paid.. And the blue 
highlighting makes it nearly impossible to see the check marks used to select 
items.




Diane Disbro 

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

(636) 583-3224

 

On Thu, Jul 20, 2017 at 3:54 PM, Walz, Jennifer <jlw...@asbury.edu> wrote:

Josh,

 

Oh yes!You are so right.  The bill paying screen is a DISASTER!   We hate 
it.   Our student workers are always having trouble.   And for the LONGEST time 
we could not figure out even how to SELECT the items to be paid.  

 

  And along with this, I would really like to see MORE options for payment 
type.  And to be able to create new payment types.  

 

  Please fix it in whatever clients you can.   We would be most grateful!

 

  Thanks!

 

Jennifer

 

-- 
Jennifer Walz, MLS - Head of ILS Services 
Kinlaw Library -  Asbury University 
One Macklem Drive, Wilmore, KY 40390 
859-858-3511 ext. 2269 <tel:%28859%29%20858-3511>  
jlw...@asbury.edu

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Josh 
Stompro
Sent: Thursday, July 20, 2017 2:47 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

 

We see enough errors with applying payments that I'm wondering if a different 
interface would work better.  We are on 2.10 and are using the XUL staff 
client.  The problem seems to be with the payment type dropdown.  For some 
reason the wrong options gets selected occasionally, and the payment is 
submitted with the wrong type.  I think the drop down is just hard for some 
staff to see, and the level of accuracy required to select the correct option 
is high.  Also, I suspect that the interface just has too much going on when 
you first look at it, and sometimes staff are at a loss on where to start the 
process.

 

Also, there is no confirmation step before the payment is applied.  I think a 
summary of the payment about to be applied would be useful for staff to double 
check the options that they have selected.  Another error we see is having the 
wrong items selected to pay the bills on, or more specifically not selecting a 
specific item when that is wanted, and going with the default we have set of 
all bills being selected.  This also might be helped if there was a 
confirmation process.

 

I've seen the interfaces that some POS(Point of sale) systems use and one style 
that I've seen used is to show all the payment options as a grid of buttons, 
with unique icons for each method.  I think this would be more touch screen 
friendly also, which isn't something that we use now, but with the web staff 
client there is more of a possibility of staff using devices with touch screens 
 to help customers.

 

So what if instead of the pay bill ui being on the bills page, there is a “Pay 
Bill” button at the bottom of the screen that brings up a separate interface 
for selecting the payment type, annotation, amount, etc, along with showing 
which items were selected and the distribution of payment on those items, and 
then a final confirmation screen?

 

Example screenshots of other POS interfaces:

https://help.shopify.com/assets/images/pos/operating/checkout/checkout-screen-fixed.png?1438282125

https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/4fec8f6c1cb803e614f0dd0994972f11.jpg

http://blog.ignify.com/wp-content/uploads/2014/06/customizable-pos-interface-b.jpg

Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-21 Thread Kathy Lussier 

Hi,

We do NOT like the fact that the default is for all bills to 
be selected so you have to deselect everything on the list that isn't 
getting paid.. And the blue highlighting makes it nearly impossible to 
see the check marks used to select items.
There's a setting for that. If you go to the Library Settings Editor, 
you can enable the "Uncheck bills by default in the patron billing 
interface" setting to have everything deselected when the bill is first 
retrieved.


Kathy


On 07/20/2017 09:43 PM, Diane Disbro wrote:
The only problem we have had with payment type is staff forgetting to 
change from the default (cash) to check. I have told them never to use 
Forgive since it causes all kinds of problems.


We do NOT like the fact that the default is for all bills to 
be selected so you have to deselect everything on the list that isn't 
getting paid.. And the blue highlighting makes it nearly impossible to 
see the check marks used to select items.


Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224

On Thu, Jul 20, 2017 at 3:54 PM, Walz, Jennifer <jlw...@asbury.edu 
<mailto:jlw...@asbury.edu>> wrote:


Josh,

Oh yes!You are so right.  The bill paying screen is a
DISASTER!   We hate it.   Our student workers are always having
trouble.   And for the LONGEST time we could not figure out even
how to SELECT the items to be paid.

  And along with this, I would really like to see MORE options for
payment type.  And to be able to create new payment types.

Please fix it in whatever clients you can.   We would be most
grateful!

Thanks!

Jennifer

--
Jennifer Walz, MLS - Head of ILS Services
Kinlaw Library - *Asbury University*
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269 <tel:%28859%29%20858-3511>
jlw...@asbury.edu <mailto:jlw...@asbury.edu>

*From:*Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org
<mailto:open-ils-general-boun...@list.georgialibraries.org>] *On
Behalf Of *Josh Stompro
*Sent:* Thursday, July 20, 2017 2:47 PM
*To:* open-ils-general@list.georgialibraries.org
<mailto:open-ils-general@list.georgialibraries.org>
    *Subject:* [OPEN-ILS-GENERAL] Billing / Pay Bills UI

We see enough errors with applying payments that I'm wondering if
a different interface would work better.  We are on 2.10 and are
using the XUL staff client.  The problem seems to be with the
payment type dropdown.  For some reason the wrong options gets
selected occasionally, and the payment is submitted with the wrong
type.  I think the drop down is just hard for some staff to see,
and the level of accuracy required to select the correct option is
high.  Also, I suspect that the interface just has too much going
on when you first look at it, and sometimes staff are at a loss on
where to start the process.

Also, there is no confirmation step before the payment is
applied.  I think a summary of the payment about to be applied
would be useful for staff to double check the options that they
have selected.  Another error we see is having the wrong items
selected to pay the bills on, or more specifically not selecting a
specific item when that is wanted, and going with the default we
have set of all bills being selected.  This also might be helped
if there was a confirmation process.

I've seen the interfaces that some POS(Point of sale) systems use
and one style that I've seen used is to show all the payment
options as a grid of buttons, with unique icons for each method. 
I think this would be more touch screen friendly also, which isn't

something that we use now, but with the web staff client there is
more of a possibility of staff using devices with touch screens 
to help customers.


So what if instead of the pay bill ui being on the bills page,
there is a “Pay Bill” button at the bottom of the screen that
brings up a separate interface for selecting the payment type,
annotation, amount, etc, along with showing which items were
selected and the distribution of payment on those items, and then
a final confirmation screen?

Example screenshots of other POS interfaces:


https://help.shopify.com/assets/images/pos/operating/checkout/checkout-screen-fixed.png?1438282125

<https://help.shopify.com/assets/images/pos/operating/checkout/checkout-screen-fixed.png?1438282125>


https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/4fec8f6c1cb803e614f0dd0994972f11.jpg

<https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/4fec8f6c1cb803e614f0dd0994972f11.jpg>


http://blog.ignify.com/wp-content/uploads/2014/06/customizable-pos-interface-b.j

Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-20 Thread Diane Disbro 
The only problem we have had with payment type is staff forgetting to
change from the default (cash) to check. I have told them never to use
Forgive since it causes all kinds of problems.

We do NOT like the fact that the default is for all bills to be selected so
you have to deselect everything on the list that isn't getting paid.. And
the blue highlighting makes it nearly impossible to see the check marks
used to select items.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224

On Thu, Jul 20, 2017 at 3:54 PM, Walz, Jennifer <jlw...@asbury.edu> wrote:

> Josh,
>
>
>
> Oh yes!You are so right.  The bill paying screen is a DISASTER!   We
> hate it.   Our student workers are always having trouble.   And for the
> LONGEST time we could not figure out even how to SELECT the items to be
> paid.
>
>
>
>   And along with this, I would really like to see MORE options for payment
> type.  And to be able to create new payment types.
>
>
>
>   Please fix it in whatever clients you can.   We would be most grateful!
>
>
>
>   Thanks!
>
>
>
> Jennifer
>
>
>
> --
> Jennifer Walz, MLS - Head of ILS Services
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269 <(859)%20858-3511>
> jlw...@asbury.edu
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Josh Stompro
> *Sent:* Thursday, July 20, 2017 2:47 PM
> *To:* open-ils-general@list.georgialibraries.org
> *Subject:* [OPEN-ILS-GENERAL] Billing / Pay Bills UI
>
>
>
> We see enough errors with applying payments that I'm wondering if a
> different interface would work better.  We are on 2.10 and are using the
> XUL staff client.  The problem seems to be with the payment type dropdown.
> For some reason the wrong options gets selected occasionally, and the
> payment is submitted with the wrong type.  I think the drop down is just
> hard for some staff to see, and the level of accuracy required to select
> the correct option is high.  Also, I suspect that the interface just has
> too much going on when you first look at it, and sometimes staff are at a
> loss on where to start the process.
>
>
>
> Also, there is no confirmation step before the payment is applied.  I
> think a summary of the payment about to be applied would be useful for
> staff to double check the options that they have selected.  Another error
> we see is having the wrong items selected to pay the bills on, or more
> specifically not selecting a specific item when that is wanted, and going
> with the default we have set of all bills being selected.  This also might
> be helped if there was a confirmation process.
>
>
>
> I've seen the interfaces that some POS(Point of sale) systems use and one
> style that I've seen used is to show all the payment options as a grid of
> buttons, with unique icons for each method.  I think this would be more
> touch screen friendly also, which isn't something that we use now, but with
> the web staff client there is more of a possibility of staff using devices
> with touch screens  to help customers.
>
>
>
> So what if instead of the pay bill ui being on the bills page, there is a
> “Pay Bill” button at the bottom of the screen that brings up a separate
> interface for selecting the payment type, annotation, amount, etc, along
> with showing which items were selected and the distribution of payment on
> those items, and then a final confirmation screen?
>
>
>
> Example screenshots of other POS interfaces:
>
> https://help.shopify.com/assets/images/pos/operating/
> checkout/checkout-screen-fixed.png?1438282125
>
> https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/
> 4fec8f6c1cb803e614f0dd0994972f11.jpg
>
> http://blog.ignify.com/wp-content/uploads/2014/06/
> customizable-pos-interface-b.jpg
>
>
>
> I would also like to hear if others don’t have a problem with how it
> currently works.  Maybe we just need more training, or just a font size
> change for the drop down.
>
> Thanks
>
> Josh
>
>
>
>
>
> Lake Agassiz Regional Library - Moorhead MN larl.org
>
> Josh Stompro | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>
> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>
>
>

Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-20 Thread Walz, Jennifer 
Josh,

Oh yes!You are so right.  The bill paying screen is a DISASTER!   We hate 
it.   Our student workers are always having trouble.   And for the LONGEST time 
we could not figure out even how to SELECT the items to be paid.

  And along with this, I would really like to see MORE options for payment 
type.  And to be able to create new payment types.

  Please fix it in whatever clients you can.   We would be most grateful!

  Thanks!

Jennifer

--
Jennifer Walz, MLS - Head of ILS Services
Kinlaw Library -  Asbury University
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edu


From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Josh 
Stompro
Sent: Thursday, July 20, 2017 2:47 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

We see enough errors with applying payments that I'm wondering if a different 
interface would work better.  We are on 2.10 and are using the XUL staff 
client.  The problem seems to be with the payment type dropdown.  For some 
reason the wrong options gets selected occasionally, and the payment is 
submitted with the wrong type.  I think the drop down is just hard for some 
staff to see, and the level of accuracy required to select the correct option 
is high.  Also, I suspect that the interface just has too much going on when 
you first look at it, and sometimes staff are at a loss on where to start the 
process.

Also, there is no confirmation step before the payment is applied.  I think a 
summary of the payment about to be applied would be useful for staff to double 
check the options that they have selected.  Another error we see is having the 
wrong items selected to pay the bills on, or more specifically not selecting a 
specific item when that is wanted, and going with the default we have set of 
all bills being selected.  This also might be helped if there was a 
confirmation process.

I've seen the interfaces that some POS(Point of sale) systems use and one style 
that I've seen used is to show all the payment options as a grid of buttons, 
with unique icons for each method.  I think this would be more touch screen 
friendly also, which isn't something that we use now, but with the web staff 
client there is more of a possibility of staff using devices with touch screens 
 to help customers.

So what if instead of the pay bill ui being on the bills page, there is a "Pay 
Bill" button at the bottom of the screen that brings up a separate interface 
for selecting the payment type, annotation, amount, etc, along with showing 
which items were selected and the distribution of payment on those items, and 
then a final confirmation screen?

Example screenshots of other POS interfaces:
https://help.shopify.com/assets/images/pos/operating/checkout/checkout-screen-fixed.png?1438282125
https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/4fec8f6c1cb803e614f0dd0994972f11.jpg
http://blog.ignify.com/wp-content/uploads/2014/06/customizable-pos-interface-b.jpg

I would also like to hear if others don't have a problem with how it currently 
works.  Maybe we just need more training, or just a font size change for the 
drop down.
Thanks
Josh


Lake Agassiz Regional Library - Moorhead MN larl.org
Josh Stompro | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110

Re: [OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-20 Thread Jennifer Bruch 
Perhaps the interface as a whole in the circulation module needs to move
into a touch friendly direction, largely because that direction often means
less tiny text and more big icons. So much kinder to the eyes and minds of
the user!

*Jennifer Bruch*
Bethlehem Area Public Library
11 W. Church Street
Bethlehem, PA 18018
610-867-3761 x232

On Thu, Jul 20, 2017 at 2:46 PM, Josh Stompro 
wrote:

> We see enough errors with applying payments that I'm wondering if a
> different interface would work better.  We are on 2.10 and are using the
> XUL staff client.  The problem seems to be with the payment type dropdown.
> For some reason the wrong options gets selected occasionally, and the
> payment is submitted with the wrong type.  I think the drop down is just
> hard for some staff to see, and the level of accuracy required to select
> the correct option is high.  Also, I suspect that the interface just has
> too much going on when you first look at it, and sometimes staff are at a
> loss on where to start the process.
>
>
>
> Also, there is no confirmation step before the payment is applied.  I
> think a summary of the payment about to be applied would be useful for
> staff to double check the options that they have selected.  Another error
> we see is having the wrong items selected to pay the bills on, or more
> specifically not selecting a specific item when that is wanted, and going
> with the default we have set of all bills being selected.  This also might
> be helped if there was a confirmation process.
>
>
>
> I've seen the interfaces that some POS(Point of sale) systems use and one
> style that I've seen used is to show all the payment options as a grid of
> buttons, with unique icons for each method.  I think this would be more
> touch screen friendly also, which isn't something that we use now, but with
> the web staff client there is more of a possibility of staff using devices
> with touch screens  to help customers.
>
>
>
> So what if instead of the pay bill ui being on the bills page, there is a
> “Pay Bill” button at the bottom of the screen that brings up a separate
> interface for selecting the payment type, annotation, amount, etc, along
> with showing which items were selected and the distribution of payment on
> those items, and then a final confirmation screen?
>
>
>
> Example screenshots of other POS interfaces:
>
> https://help.shopify.com/assets/images/pos/operating/
> checkout/checkout-screen-fixed.png?1438282125
>
> https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/
> 4fec8f6c1cb803e614f0dd0994972f11.jpg
>
> http://blog.ignify.com/wp-content/uploads/2014/06/
> customizable-pos-interface-b.jpg
>
>
>
> I would also like to hear if others don’t have a problem with how it
> currently works.  Maybe we just need more training, or just a font size
> change for the drop down.
>
> Thanks
>
> Josh
>
>
>
>
>
> Lake Agassiz Regional Library - Moorhead MN larl.org
>
> Josh Stompro | Office 218.233.3757 EXT-139
>
> LARL IT Director | Cell 218.790.2110
>
>
>

[OPEN-ILS-GENERAL] Billing / Pay Bills UI

2017-07-20 Thread Josh Stompro 
We see enough errors with applying payments that I'm wondering if a different 
interface would work better.  We are on 2.10 and are using the XUL staff 
client.  The problem seems to be with the payment type dropdown.  For some 
reason the wrong options gets selected occasionally, and the payment is 
submitted with the wrong type.  I think the drop down is just hard for some 
staff to see, and the level of accuracy required to select the correct option 
is high.  Also, I suspect that the interface just has too much going on when 
you first look at it, and sometimes staff are at a loss on where to start the 
process.

Also, there is no confirmation step before the payment is applied.  I think a 
summary of the payment about to be applied would be useful for staff to double 
check the options that they have selected.  Another error we see is having the 
wrong items selected to pay the bills on, or more specifically not selecting a 
specific item when that is wanted, and going with the default we have set of 
all bills being selected.  This also might be helped if there was a 
confirmation process.

I've seen the interfaces that some POS(Point of sale) systems use and one style 
that I've seen used is to show all the payment options as a grid of buttons, 
with unique icons for each method.  I think this would be more touch screen 
friendly also, which isn't something that we use now, but with the web staff 
client there is more of a possibility of staff using devices with touch screens 
 to help customers.

So what if instead of the pay bill ui being on the bills page, there is a "Pay 
Bill" button at the bottom of the screen that brings up a separate interface 
for selecting the payment type, annotation, amount, etc, along with showing 
which items were selected and the distribution of payment on those items, and 
then a final confirmation screen?

Example screenshots of other POS interfaces:
https://help.shopify.com/assets/images/pos/operating/checkout/checkout-screen-fixed.png?1438282125
https://s-media-cache-ak0.pinimg.com/originals/4f/ec/8f/4fec8f6c1cb803e614f0dd0994972f11.jpg
http://blog.ignify.com/wp-content/uploads/2014/06/customizable-pos-interface-b.jpg

I would also like to hear if others don't have a problem with how it currently 
works.  Maybe we just need more training, or just a font size change for the 
drop down.
Thanks
Josh


Lake Agassiz Regional Library - Moorhead MN larl.org
Josh Stompro | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110