* Via InsightCloud for remote monitoring and support
The XW Pro powers Gateway through Xanbus, ensuring it is accessible for
configuration even if the AC power has been disconnected.
Best Regards,
Sandra Herrera
-Original Message-
From: RE-wrenches On Behalf Of Kent
Osterberg
Sent
Hello Jeff,
The issue is with “SSL certificate expiry “, we are updating for App store and
Play store today.
Sorry for the inconvenience.
Sandra Herrera
sandra.herr...@se.com<mailto:sandra.herr...@se.com>
From: RE-wrenches On Behalf Of Jeff
Clearwater
Sent: Monday, March 23, 2020 5
a
product through UL it will add to the cost of the product. It is a balance
between the feature and staying competitive.
I hope this help to cl;arify, let me know if you have any question
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of Ray
Sent: Saturday, March 21, 2020 8:46
no
communication. Please contact me off-list.
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of
Howie Michaelson
Sent: Tuesday, February 25, 2020 10:58 AM
To: Dave Angelini ; RE-wrenches
Subject: Re: [RE-wrenches] Web portal Insight2 not making remote changes for
some
Mac,
This sounds more like an AGS issue that Xanbus, if it the only component
affected.
Please contact me directly and I can send you instructions.
Thanks
From: RE-wrenches On Behalf Of Mac
Lewis
Sent: Friday, January 31, 2020 6:19 AM
To: RE-wrenches
Subject: [RE-wrenches] Troubleshooting
Mac,
Please verify you have the latest firmware on the Gateway.
Also send me a screenshot of the about page, of the Gateway.
Contact me directly, thanks
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of Mac
Lewis
Sent: Friday, January 31, 2020 6:10 AM
To: RE-wrenches
Glenn,
Could you please send me the case number?
Sandra Herrera
From: RE-wrenches On Behalf Of
Glenn Burt
Sent: Monday, December 2, 2019 4:57 PM
To: RE-Wrenches
Subject: [RE-wrenches] Schneider support?
[External email: Use caution with links and attachments
+ is not a power conditioning device, which means
that it will not clean the source, the passthrough power quality that the loads
will see is the quality of the source.
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of
Jason Szumlanski
Sent: Friday, November 1, 2019 5:16 AM
To: RE
, as
well as certificates of compliance. Additional documentation will be added in
the next week.
Sandra Herrera
sandr.herr...@se.com
From: RE-wrenches On Behalf Of
Glenn Burt
Sent: Monday, October 14, 2019 3:32 PM
To: offgridso...@sti.net; 'RE-wrenches'
Subject: Re: [RE-wrenches] Module-Level
for the system.
Regards
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of
Howie Michaelson
Sent: Thursday, September 12, 2019 8:07 PM
To: RE-wrenches
Subject: [RE-wrenches] Communications using the Conext Gateway
[External email: Use caution with links and attachments
, the damage is internal to the
inverter
Also, I would like to understand your comment about tech support not taking
your call.
Could you please contact me directly?
Thanks
Sandra Herrera
425-210-0163
sandra.herr...@se.com
From: RE-wrenches On Behalf Of
br...@willpowerelect.com
Sent: Thursday
Drake,
You use the config tool but with the calibration software.
Contact me directly for the software
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of Drake
Sent: Thursday, May 23, 2019 2:44 PM
To: RE-wrenches
Subject: [RE-wrenches] Schneider Configuration Tool
[External
Greg,
I was notified that the email was bouncing back today, and we are working on
the issue.
solarsupport-...@schneider-electric.com<mailto:solarsupport-...@schneider-electric.com>
Sandra Herrera
From: RE-wrenches On Behalf Of Greg
Sent: Friday, April 12, 2019 8:59 AM
To: re-wr
Kevin,
Thank you for the update and clarification. I want to expand on your
description of the situation.
The call center for technical support is in Denver Colorado, so when you call
in you are in the US. The system supporting the end-user is in Madrid for the
moment.
Regards
Sandra
,
then we moved the team from California to Colorado. We are actively working the
bugs, but I know we have also had some IT issues with email response.
Regards,
Sandra Herrera
sandra.herr...@se.com
From: RE-wrenches On Behalf Of
Kevin Pegg
Sent: Friday, April 5, 2019 9:34 AM
To: RE-wrenches
.
On Tue, Mar 26, 2019 at 9:00 AM Sandra Herrera
mailto:sandra.herr...@se.com>> wrote:
Jason,
The Battery daily summary from the ComBox is information on one day at a time,
this is not part of the logs, and it should be available even if you have 1
hour or charging.
However, based o
. There is no
spike. It's a steady rise.
Jason
On Mon, Mar 25, 2019 at 4:41 PM Sandra Herrera
mailto:sandra.herr...@se.com>> wrote:
Jason,
Can you share the Battery Daily Summary from the ComBox? Only select the
battery voltage so it is easier to see where the 0.8V jump is occurring.
Also
Jason,
Can you share the Battery Daily Summary from the ComBox? Only select the
battery voltage so it is easier to see where the 0.8V jump is occurring.
Also, what battery are you using?
Thanks
Sandra Herrera
From: RE-wrenches On Behalf Of
Jason Szumlanski
Sent: Monday, March 25, 2019 1:36
code, you only do this once for the company. Then everyone on your
team can call using the number.
I hope this helps
Sandra Herrera
sandra.herr...@se.com<mailto:sandra.herr...@se.com>
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf
Of Laura Conchelo
://solar.schneider-electric.com/product/conext-xw-na-solar-inverter/
Sandra Herrera
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf
Of William Miller
Sent: Wednesday, February 6, 2019 4:57 PM
To: RE-wrenches
Subject: [RE-wrenches] XW mystery battery settings
Hello Drake.
In the Xanbus network, you have devices with power such as inverters, and other
devices without power.
You can not connect an SCP directly to an MPPT60, because both SCP and MPPT60
have no power, but if you have an inverter in the network, it should give
sufficient power for the
I am out of the office until 12/01/2011.
In observance of the US Thanksgiving Holiday I will be out of the office
until Monday November 28th.
I will have limited access to email and phone from Monday the 28th to
Wednesday 30th due to business travel, but will return to my regular work
schedule
Hi Ron,
As already mentioned here, the Xantrex Vesta was either ProSine, DR or SW
in a box. Some included batteries.
Please contact me off-list, if you are still looking for the manual.
Thanks,
_
Sandra
.
_
Sandra Herrera | Schneider Electric | Renewable Energies Business |
UNITED STATES | Sales Application Engineer
Phone: +425-263-0211 |
Email: sandra.herr...@schneider-electric.com | Site:
www.schneider-electric.com | Address: 161-G South Vasco RD, Livermore,
CA 94551 USA
_
Sandra Herrera | Schneider Electric | Renewable Energies Business |
UNITED STATES | Sales Application Engineer
Phone: +425-263-0211 |
Email: sandra.herr...@schneider-electric.com | Site:
www.schneider-electric.com | Address: 161-G South Vasco RD, Livermore,
CA 94551
website or email me
directly.
Thank you for the opportunity to participate on the wrenches list,
_
Sandra Herrera | Schneider Electric | Renewable Energies Business |
UNITED STATES | Sales Application
26 matches
Mail list logo
