Recommend CD RW drive for Retrospect Express Mac

2000-11-02 Thread Greg Morin

Sorry to bother the list with this, but I need some recommendations 
for a CDR or CDRW SCSI drive that works with Retrospect Express on a 
mac. I checked the supported devices list on the Dantz site but 
unfortunately it doesn't really help since (for example) QPS (make of 
the Que drive) seem to be using totally different part numbers than 
what Dantz is using. Either that or Dantz doesn't support any 
currently shipping QPS drives... Or, for example if I look in the 
MacWarehouse or APS catalogs they don't specify part numbers or OEM 
mechanism part numbers so I have no idea how to reference that item 
with what's on the approved list.

Anyway... this is for a 7100/80 so I'm stuck with SCSI (no nubus USB 
or Firewire cards).

I'm interested in the QPS CD-RW 6x4x24, external SCSI or APS CD-RW 
8x8x24 SCSI Pro2 but don't know if either one works with Retro 
Express... and I'm totally open to any suggestions even if these do 
work with it.

Thanks in advance,
-Greg Morin
-- 

Gregory Morin, Ph.D.  ~~~Research Director~~
Seachem Laboratories, Inc.  www.seachem.com 888-SEACHEM
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Miscompare on same files every night?

2000-06-15 Thread Greg Morin

Ok, solved one problem, now I've got another. I'm 99% sure the 
problem is with our Adaptec 2930U card that our VXA drive is attached 
to and _not_ the VXA drive. The problem is that now I'm getting 
miscompares on certain files. The weird thing is that it is the same 
files every night. The files themselves are fine on the client 
computer (i.e. no damage, they work just fine). I realize you can get 
miscompares when a file is in use or has changed since the backup... 
but these are "not in use" documents on shutdown down systems 
(waiting for backup of course :-). If the file is modified, the next 
backup will sometimes get it backed up, sometimes not. I'm afraid to 
do a new backup, at this rate I'll have thousands of files 
miscomparing.

Before I put the VXA drive on this card it ran off the motherboard 
SCSI and although slow on that, it never gave me these miscompares. 
Also, we've been using a DDS-2 drive for over 2 years with no history 
of miscompares... so it's not a general network problem (happens on 
backup of local drives also).

I highly suspect the 2930 card because I discovered that when I have 
any hard drive attached to the card externally that any application 
on that drive will not launch w/o giving some random error (Type 1, 
2, 90 something, or a dialog saying the app is damaged). I can move 
the same drive to the motherboard SCSI bus and all is well... so the 
files are not really damaged. I played around with every possible 
configuration of termination and Adaptec settings, nothing works 
(this was all done with the VXA drive detatched to ensure it was not 
the source of the problem... ).

I've written to Adaptec but haven't heard anything back yet. Anybody 
else run into a similar problem before? Do I just have a bad card? Do 
I need to start playing the PCI port roulette game (i.e. moving it 
from port to port until one of them works)? I vaguely remember 
something about the port mattering on these 6 port machines... 
something about a bridge chip and the video board?? (This is a Power 
Tower Pro 225)

Any and all advice/comments would be welcome,

-Greg Morin


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VXA Drive slowdown problem resolved

2000-06-09 Thread Greg Morin

Hello,
Based on Jon Gardner's post in response to my initial query about 
a speed discrepancy between a DDS-2 drive on a slow SCSI external bus 
and and the VXA drive on the Fast Internal bus (on a PowerTower Pro 
225):

Any I/O bus, be it SCSI, network, or whatever, has a limit to the amount of
data that can be passing through it at any given moment. This is a bit of a
simplification, but if you're trying to read data at full speed from your
HD, you cannot simultaneously write at full speed to a tape drive on the
same bus, because the bus is saturated with the read. If the tape drive is
on another bus, you can read at full speed on one bus and write at full
speed on the other bus at the same time.

I was able to resolve the slow down problem by putting the VXA drive 
on its own SCSI Card (Adaptec 2930 card, although I think in 
principle the less expensive 2906 card would have solved the problem 
as well). After moving the VXA drive to the 2930 card speed of backup 
went from average of 40 MB/min to 133 MB/min. In normal use I was 
seeing backup speeds approaching 180 MB/min across the network when 
backing up G3 clients (during the compare phaste).

I also did a brief test. At first the VXA drive was the only device 
on the card and I did a test back up of an external hard drive and 
got around 133 MB/min, then moved that external drive to the external 
port of the 2930 card and backed up the same files and did indeed get 
slightly lower numbers (although still perfectly acceptable).

So in conclusion, the VXA drive (when installed internally) works 
fastest when it is not on the same bus as the boot drive and if 
you're concerned with absolutely the highest speed in backing up 
local devices, it should be on it's own card all by itself... if 
you're only concerned with maximum network backup speeds it should 
just be on a different (preferably Fast SCSI 2 or faster) bus from 
the boot drive.

I'd also like to acknowledge the excellent customer service from 
Ecrix on this matter. I received rapid responses to my queries and 
Bob Zegarelli even sent me an active inline terminator so that I 
could properly test the drive with the 2930 card.

Thanks to everyone,
-Greg Morin


Gregory Morin, Ph.D.  ~~~IS Manager~~~
Seachem Laboratories, Inc.  www.seachem.com 888-SEACHEM
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Re: Retrospect and Ecrix VXA

2000-05-31 Thread Greg Morin

  a SuperMac S900 clone (basically a 9500), connected to the mediocre
  logic-board SCSI, and I still get over 135 MB/min locally. Two more

As one of the original posters with slow performance (50 MB/min max 
locally) then from the above I can only conclude there is some sort 
of hardware problem with our drive or our computer (Power Tower Pro 
225). Since we get _slower_ performance from the VXA drive on the 
_fast internal_ bus than we do from an old DDS-2 drive on the 
mediocre external bus. Removing everything from the external bus does 
not change the performance of an internal drive - VXA backup.

The VXA drive is in the middle of the internal terminated Fast SCSI-2 bus.

Software compression is off.

(i.e. I did NOT check the "allow software compression" box... so I 
presume this means software compression is off and hardware is on?. 
The only places I see to set this is when the original back up set is 
created and within the individual backup server script. Any other 
place I might be missing to turn off software compression?

Thanks for any and all help/advice,
-Greg Morin



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Re: hardware failure

2000-03-24 Thread Greg Morin

Hi guys (and the girls to if there's any out there on this list!),

I've been experiencing frequent but non-the-less erratic Hardware
Failures over the last couple of months.

I run about 75 clients (all macs) off a 7300/200, to a Sony DSS tape
drive. I've been marking the tapes that come up with Hardware errors,
to see if there's a pattern. Also, I've tried disconnecting
EVERYTHING and letting the tape drive cool for like 8 hours. Also,
I've been head cleaning almost twice a week.

I can't seem to correlate my actions with any specific
results...sometimes one of the options above will seem to help for a
few days but then BOOM...Hardware Failure? Is this a buffer underrun
proplem or something or is the media (Tapes) the problem?

I ordered a new head cleaning tape and 10 new DSS tapes, but does
anyone recognize this problem and if so, what do you recommend I do?

I don't know if this will help, but we had a DDS-2 drive die on us 
last December, it never gave us any problems in nearly 2 years of 
use. APS replaced it with an identical DDS-2 drive... but that one 
was giving me random hardware failures from day one. Occasionally it 
would get through the backups without one, but after a week of this I 
called to get it replaced. They send out a replacement and have had 
no problems since... so the problem was that drive, not the tapes or 
my set up (I knew it had to be the drive since it was the only 
variable in the whole setup). Your problem may lie elsewhere, but 
don't rule out the drive itself.

-Greg Morin



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