Re: Feeling Stupid
Also have you:
1) Restarted the computer? This must be done at least once after you
first setup an automated run. I've run into this were computers tend to
be left on 24/7.
2) Have you looked at the preview so see what retrospect thinks should
be happening?
This really does work...honest. Before I would conjecture on what's
happening at your site I'd like to ask you some questions.
Like:
1) what does the log say?
2) do you have any error messages in modal/non-modal boxes (like backup
failed with error "blah blah blah")?
3) did you save the scripts?
4) is your date/time correct? (you might want to go to AutomatedCheck to
make sure your script is ready and AutomatedPreview to see when the next
script is scheduled to run)
5) do you have media in your drive and is it turned on?
Pam
P.S. The walkthrough starts on page 57 ("Creating the Script") of the
manual and moves into "Executing the Script" further on.
It may also be useful to manually run the script to make sure it works
(assuming you did go to AutomateScripts and save a script).
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Re: Feeling Stupid
Hi Derek, There are a few factors that may be preventing your scripts for running, in addition to the suggestions already offered. If Retrospect is no longer autolaunching, first verify that you've got it set to automatically launch. Go to SpecialPreferences from the Retrospect Directory and click Notification. Is "Autolaunch Retrospect" checked? Does Retrospect try to run a script right after you start it, but not at the specified time? If not, verify that your script is scheduled correctly. Go to AutomatePreview from the Retrospect Directory. Are there scripts scheduled to run? If there are, is the top one scheduled to run soon (as opposed to months or years in the future)? If it is scheduled to run some time in the future, you may have deferred execution of the script. Change this by editing your script. If there are no scripts scheduled to run, you need to reschedule your scripts. Go to AutomateScripts from the Retrospect Directory to do this. If Retrospect tries to run a script right after you launch the program, Retro.Startup, may be damaged. Replace it by doing the following: quit Retrospect, trash Retro.Startup, restart the computer, launch and quit Retrospect, then restart the Mac again. This will produce a fresh copy of Retro.Startup. Also, if you are running Mac OS 9 and have Multiple Users turned on, Retrospect will not automatically launch. For a full Mac OS 9 compatibility statement, please go to http://www.dantz.com/index.php3?SCREEN=os9 If your script still isn't running, it may be time to give tech support a call when you can be in front of your computer. Best Regards, Irena Technical Support Specialist Dantz Development Corporation 925.253.3050 on 8/20/00 8:48 AM, Derek J. Balling at [EMAIL PROTECTED] wrote: OK, I'm running Retrospect 4.3 on my Mac, and I cannot, for the LIFE of me, get automated scripts to run. I guess I might just be confused on how this is "supposed" to work, so I'll describe what I'm doing, and hopefully someone can tell me which part of it is wrong. ;-) [ First, I've confirmed that Retro.Startup is in the extensions folder, as I know this is a common source of problems] I have created a scheduled-backup script, for 00:15 every morning. I have tried: (a) quitting Retrospect, thinking that some automated process would start Retrospect back up after midnight to start up the backup (b) left Retrospect running (running idle, but running) all day, so that hopefully at 12:15am, it would wake up and start the backup process. Neither process worked, so I'm at a loss as to exactly how this SHOULD be done. Can someone give me sorta a step-by-step of what I'm doing wrong? Unless I'm blind as well, I don't see any "simple walkthrough" in the manual. :( D -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Feeling Stupid
OK, I'm running Retrospect 4.3 on my Mac, and I cannot, for the LIFE of me, get automated scripts to run. I guess I might just be confused on how this is "supposed" to work, so I'll describe what I'm doing, and hopefully someone can tell me which part of it is wrong. ;-) [ First, I've confirmed that Retro.Startup is in the extensions folder, as I know this is a common source of problems] I have created a scheduled-backup script, for 00:15 every morning. I have tried: (a) quitting Retrospect, thinking that some automated process would start Retrospect back up after midnight to start up the backup (b) left Retrospect running (running idle, but running) all day, so that hopefully at 12:15am, it would wake up and start the backup process. Neither process worked, so I'm at a loss as to exactly how this SHOULD be done. Can someone give me sorta a step-by-step of what I'm doing wrong? Unless I'm blind as well, I don't see any "simple walkthrough" in the manual. :( D -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Feeling Stupid
At 9:11 PM -0500 8/20/00, Pam Lefkowitz wrote: 1) what does the log say? Aboslutely nothing (well, it shows the times that I started the software, quit the software, etc., but nothing related to the automated backup) 2) do you have any error messages in modal/non-modal boxes (like backup failed with error "blah blah blah")? No. 3) did you save the scripts? Yes. 4) is your date/time correct? (you might want to go to AutomatedCheck to make sure your script is ready and AutomatedPreview to see when the next script is scheduled to run) Date and time is correct (sync'ed via NTP) I deleted my existing easyscript and have started a new one that is, according to preview and check, ready to go tonight at 10pm. (20 mins from now). Does any one beside me find it odd that "backup every day" in easyscript doesn't seem to include weekends? (which was probably my problem last night, so i created a simpler script for this evening telling it to back up weekly on sunday nights.) 5) do you have media in your drive and is it turned on? Yes. D -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
RE: Feeling Stupid
...
This really does work...honest. Before I would conjecture on what's
happening at your site I'd like to ask you some questions.
Like:
1) what does the log say?
2) do you have any error messages in modal/non-modal boxes (like backup
failed with error "blah blah blah")?
3) did you save the scripts?
4) is your date/time correct? (you might want to go to AutomatedCheck to
make sure your script is ready and AutomatedPreview to see when the next
script is scheduled to run)
5) do you have media in your drive and is it turned on?
Pam
P.S. The walkthrough starts on page 57 ("Creating the Script") of the
manual and moves into "Executing the Script" further on.
It may also be useful to manually run the script to make sure it works
(assuming you did go to AutomateScripts and save a script).
To do this, click on the Run menu and pick the script you're testing from
the list. If your script isn't there, Retrospect doesn't know the script
exists.
Craig
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