Re: Cannot access the main page for a review

2013-01-15 Thread Steve
Since this original post from last year, I've seen this problem numerous time. Most recently today on our main 1.5.5 server. It's quite pesky, so I'm coming back with a few more questions. First, here's a recap. Many of our users paste the content of large, complex test output files into the

Re: Cannot access the main page for a review

2012-02-24 Thread Steve
Hi Christian, I'm guessing the broken review can't be fixed. Though I don't understand why removing that big text string directly from the database table didn't work. What would be the closest version to 1.5.5 where the string limit was increased. The mysql settings I see in 1.5.5 are for the

Re: Cannot access the main page for a review

2012-02-23 Thread Steve
Thanks Christian, I'm running 1.5.5 on a Centos 5 box. I attempted replacing the long string with an empty one in the reviewboard.changedescs_changedescription table. In the "fields_changed" dict the bad text was in the "old" entry for testing_done. I set the "old" entry to [""], but that

Re: Cannot access the main page for a review

2012-02-23 Thread Christian Hammond
Hi Steve, This data is saved as a JSON string and if you're running an older version of Review Board and the Description or Testing Done is too large, it's possible for this string to truncate and cause the error you're seeing. What version of Review Board are you using? A modern version should h

Re: Cannot access the main page for a review

2012-02-23 Thread Steve
I found the very long script text in the reviewboard.changedescs_changedescription table. In the "fields_changed" dict the script was in the "old" entry for testing_done. I set the "old" entry to [""], but that didn't fix the problem. I copied the dict into a python shell and it parsed fine, so

Cannot access the main page for a review

2012-02-23 Thread Steve
One of my users created a review and in the 'Testing Done' field she pasted in the contents of a large, complex shell script that was used for the testing. When we try to access the main page for the review, we see this: Something broke! (Error 500) It appears something b

Cannot access the main page for a review

2012-02-23 Thread Steve
One of my users created a review and in the 'Testing Done' field she pasted in the contents of a large, complex shell script that was used for the testing. When we try to access the main page for the review, we see this: Something broke! (Error 500) It appears something b