Re: Upgrade to ReviewBoard 2.5.9 failed.

To upgrade using pip, just use the command in my previous email: sudo pip install -U ReviewBoard Christian On Thu, Mar 2, 2017 at 18:48 Bill Hoo wrote: > Hi Christian, > > Thank you for explain it, now we are clear what happend and already go > back to RB2.5.7 with no

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi Christian, Thank you for explain it, now we are clear what happend and already go back to RB2.5.7 with no pain. Maybe this topic should be placed into FAQ page or a NOTE section in the upgrade page, because some customers have the very same issue. And I have on more question, when I'm

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi Bill, You're technically already on 2.5.7, and the database schema has not changed. There is a way to force the database's stored version back to 2.5.7, but we should diagnose this first. The ".dist-info" packages come from Python Wheel packages. These are installed using pip. However, you

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi Christian, It's good to hear that's the problem. But I'm sure we always used the same instruction to install/upgrade RB. We are running Ubuntu Server 16.04 x64, and installed the RB 2.5.6 (followed by docs/manual/2.5/admin/installation/linux/

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi Bill, That does look to be the problem. The 2.5.7 version is taking precedence. This indicates it wasn't installed the same way as 2.5.9. Did you install via RPM? Pip? If via RPM, you'll need to remove that version through rpm/yum first. This is going to affect Djblets as well, so you'll

Re: Upgrade to ReviewBoard 2.5.9 failed.

Christian, Here's the contents of /usr/local/lib/python2.7/dist-packages/ directory, celery-4.0.2-py2.7.egg > cffi > cffi-1.9.1.dist-info > _cffi_backend.so > concurrent > cpplint-1.3.0-py2.7.egg > Crypto > cryptography > cryptography-1.7.1.dist-info > dateutil > django >

Re: Upgrade to ReviewBoard 2.5.9 failed.

Thanks Christian, I got your point and will check it again. BTW, RB 2.5.7 was installed followed by the official instructions too. We're out of office right now, I'll give you the contents tomorrow. Regards, Bill. 在 2017年3月1日星期三 UTC+8下午2:51:31，Christian Hammond写道： > > Hi Bill, > > Okay,

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi Bill, Okay, sounds like Python is fine then. It does still sound like it's running the older version in Apache, though. The important part is the part of the message saying "You are running 2.5.7 and the site was last upgraded to 2.5.9." The command line rb-site is definitely using 2.5.9, but

Re: Upgrade to ReviewBoard 2.5.9 failed.

I've checked the python version in our system, we have py2.7 and py3.5, when I type "python" command in the console, its py2.7, and where I find the "ReviewBoard-2.5.9-py2.7.egg" file is also in the py2.7's dist-packages directory. So I'm wondering its not a python's version mismatch error. Am

Re: Upgrade to ReviewBoard 2.5.9 failed.

When I've seen this before, it was due to Apache running a different version of Python than what was used to upgrade Review Board. For instance, mod_wsgi might be using Python 2.6 while easy_install used Python 2.7, or vice-versa. In this case, the wrong Review Board package is being used. The

Re: Upgrade to ReviewBoard 2.5.9 failed.

Here's the command we ran: sudo rb-site upgrade /var/www/crisisgo_reviewboard And the corresponding output: Rebuilding directory structure > Upgrading site settings_local.py > Updating database. This may take a while. > > The log output below, including warnings and errors, > can be ignored

Re: Upgrade to ReviewBoard 2.5.9 failed.

Can you show me the exact rb-site command you ran and the exact output? Thanks, Christian On Mon, Feb 27, 2017 at 22:18 Bill Hoo wrote: > Hi Christian, > > We upgrade RB from 2.5.7 to 2.5.9, after we run: > > sudo easy_install -U ReviewBoard > > we get the following output:

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi Christian, We upgrade RB from 2.5.7 to 2.5.9, after we run: sudo easy_install -U ReviewBoard we get the following output: Searching for ReviewBoard > Reading https://pypi.python.org/simple/ReviewBoard/ > Downloading >

Re: Upgrade to ReviewBoard 2.5.9 failed.

Hi, What happens when you run that command? What do you see? Make sure you restart Apache after running it. Christian On Mon, Feb 27, 2017 at 21:03 Bill Hoo wrote: > Hi there, > > > We're upgrading RB from 2.5.7 to 2.5.9, but failed, we followed the > official steps but