**I start by sending an email to reque...@myisp.com, and receive a greeting.
---
Subject: [Biology #22] AutoReply: testes est set se tse
Greetings,
This message has been automatically generated in response to the
creation
Hi,
I set up some new queues, and I didn't need the (default?) support queue
anymore. So I deleted it.
Then I get Ticket creation failed anytime I try and email RT. Manual
ticket creation within the GUI works though, (although it goes to a queue
when I don't want it to).
I tried
John David Chapman wrote:
Hi,
I set up some new queues, and I didn't need the (default?) support queue
anymore. So I deleted it.
Then I get Ticket creation failed anytime I try and email RT. Manual
ticket creation within the GUI works though, (although it goes to a queue
when I don't
Sounds like the IE problem we tracked down earlier this year -- it is
related to signatures and the rich-text editor. Try removing the
signature from your preferences, and see if that fixes it. If so, the
problem has been resolved as of 3.8.3 and newer.
Sincerely,
Mike
-Original
On Thu, 12 Nov 2009 06:24:44 +0300, Ruslan Zakirov
ruslan.zaki...@gmail.com said:
Set(@LogToSyslogConf, (ident = 'compserv_test'));
Oh, crud...now I see my typo, @$LogToSyslogConf...thanks!
___
How can I force the ordering of custom fields? The fields under RTFM Content
seem to be showing up in an arbitrary order, that makes no sense to the user.
~~
Kimberly McKinnis
System Operations Engineer
Service Provider Division, TiVo Inc
408-519-9607
Kimberly,
Global CF's come before Queue CF's. To set the sequence of how a CF
shows up in a ticket, you have to set that on a queue by queue basis.
So, you navigate thus:
Configuration-Queues-(select the Queue)-Ticket Custom Fields. At that
point, you move the CF's up or down as you desire.
Aha, didn't see that in the pdf howto I was reading. Thanks!
I don't suppose anyone knows of a good document about rtfm permissions? I want
a user to be able to search on articles themselves, but not be able to create
articles. Everytime I grant see class, they are able to create articles
Hi All,
Silly question but, how can I access the Attachments for a related
Transaction via a scrip? I am wanting to collect a piece out of the
plaintext content to populate a CF on comment.
--
Regards,
Aaron
___
I am disappointed to report that the fix did not resolve my issues.
I still receive “httpd dead but subsys locked” when restarting httd.
When I try to get to RT, it attempts to open a .part file. changes
each time.
Are there other cpan modules that I need to install?
Could there
Hello Aaron,
$txn-Content returns text of the comment/reply, but if you need all
attachements then you should walk $txn-Attachments collection.
On Fri, Nov 13, 2009 at 6:18 AM, Aaron Guise aa...@guise.net.nz wrote:
Hi All,
Silly question but, how can I access the Attachments for a related
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