Thanks Jesse. I know it's beta, but does fix some other issues so having it on
was better than not, if you see what I mean :)
I'm upgrading to 3.8.8 soon anyway which will fix it.
Justin
-
Justin Hayes
OpenBet Support Manager
I normally do - I think I must have changed this one early on in the process
before I got used to altering RT_SiteConfig.pm.
So the problem still stands - I'm surprised no-one else has seen this before,
unless not many people use Batch?
Justin
-
On 10 Jul, 2010, at 11:17 PM, Kevin Falcone wrote:
On Fri, Jul 09, 2010 at 09:22:58PM -0500, Foggi, Nicola wrote:
So under 3.8.8 you need to know the old password for the user.
If a user forgets the
password, and an admin needs to reset it, it appears the admin
has to also know the
Hi All
Im trying to get a piece of ajax and perl working for Create.html. Ive added
a javascript on click event that calls a function which uses the httpRequest
GET method on a perl file :
e.g. httpRequest.open('GET', https://server/NoAuth/cgi/blah.cgi;, true);
this all works ok and the
That makes quite a bit of sense Roy. I'm only really interested in giving
people some idea about who's going to be getting standard automated responses,
so I should probably look at switching some scrips back to TransactionCreate
where possible.
As for my performance problems, hopefully my
On Wed, Jul 14, 2010 at 06:02:54PM -0700, Jonah Hirsch wrote:
One of our users has a search format set that is incompatible with our
installation of RT
(makes searches link to the wrong place), and I can't seem to find a way
to reset or even
change his default search format.
I
Hmm..I do not have a an rt-attributes-viewer in my /opt/rt3/sbin/ folder,
and locate can't find one either.
Jonah Hirsch
---
On Thu, Jul 15, 2010 at 7:12 AM, Kevin Falcone falc...@bestpractical.comwrote:
rt-attributes-viewer
Discover RT's hidden secrets with RT Essentials
On Thu, Jul 15, 2010 at 10:17:30AM -0700, Jonah Hirsch wrote:
Hmm..I do not have a an rt-attributes-viewer in my /opt/rt3/sbin/ folder,
and locate can't
find one either.
It should be in your install tarball. Looks like someone neglected to
add it to the install list though. You can
On Thu, Jul 15, 2010 at 12:24:57PM -0500, Max McGrath wrote:
Hi all -
I've attached a screenshot of what I'm experiencing -- so hopefully the
list allows image
attachments.
Basically, when I go into a ticket and want to choose a status, resolved
shows up twice. Not
causing
Yes, it is still in InactiveStatus. How would I go about removing it.
Also, why not put resolved in ActiveStatus. That's what I found to do when
I searched all of the mailing lists...
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
On
Because it's not active. It's resolved, archived, done.
Searching such should be done explicitly, not implicitly;
compare GMail.
See http://wiki.bestpractical.com/view/SimpleSearchIncludeResolved
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT
On 15 Jul, 2010, at 3:29 PM, Kevin Falcone wrote:
Please don't mail me personally.
I set multiple headers indicating that replies should go to the list
sorry about that, I'm pretty sure I hit reply-all but I'll keep that
in mind when posting to this list.
--
patrick
Discover RT's hidden
http://wiki.bestpractical.com/view/ShowStatusInColor
I've tried all the different methods on this page and nothing seems to be
working. I must be missing something somewhere. I want to be able to change the
link colors on the main page to make it more readable for the different status
types
All,
I was wondering if anyone had worked out a solution to shred attachments
based on queue/date range. I would really like to implement different
retention policies for different queues. Unfortunately, I'm not able to
do this with the default shredder parameters.
Any help would be
Response to:
---
Hi,
I'm getting a lot of messages like that in log:
[crit]: Apache2::RequestIO::rflush: (103) Software caused connection abort
at /usr/local/share/perl/5.10.0/HTML/Mason/ApacheHandler.pm line 1020
(/opt/rt3/bin/webmux.pl:165)
What could cause this?? I'm using
On Thu, Jul 01, 2010 at 10:37:15AM -0400, Kevin Falcone wrote:
On Tue, Jun 29, 2010 at 04:10:01PM -0500, Mark Jenks wrote:
I have RTFM 2.4.2 installed and seems to be mostly working correctly.
But I can't finish
setting it up to see.
I don't have a place to put comments into
On Wed, Jun 30, 2010 at 01:23:21PM -0700, Peter Roosakos wrote:
I'm curious if anyone is using RTFM saved searches as queries on
dashboards. They show up in
the `Available' selection box as `Article: SavedSearchName', but when
added to the dashboard
shows an error could not find
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