On Tue, 27 Apr 2010 11:03:56 +0200, Christian Loos
cl...@netcologne.de said:
Maybe checkout also this extension:
http://github.com/bestpractical/rt-extension-spawnlinkedticketinqueue
This does exactly what we're looking for thanks!
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Have you tried to first create hte dependant ticket on the queue that
you want and then link both tickets? You can do it by clicking on
Links instead of on Create. Editing Links allows you to create a
link to an existing ticket (without creating a new ticket). Hence, you
can choose an
Hi,
check out: http://github.com/bestpractical/rt-extension-cloneticket-withdata
http://github.com/bestpractical/rt-extension-cloneticket-withdatathis add
on gives you much more options!
Torsten
2010/4/26 Nick Kartsioukas
change+lists...@nightwind.netchange%2blists...@nightwind.net
When
Maybe checkout also this extension:
http://github.com/bestpractical/rt-extension-spawnlinkedticketinqueue
Am 27.04.2010 10:32, schrieb Torsten Brumm:
Hi,
check out: http://github.com/bestpractical/rt-extension-cloneticket-withdata
Carlos,
The StrictACl setting must be zero for that to work.
*Set($StrictLinkACL, 0); # ‘0’ allows links to other Queues*
Kenn
LBNL
**
On Mon, Apr 26, 2010 at 11:23 PM, Carlos Garcia Montoro
cgar...@ific.uv.eswrote:
Have you tried to first create hte dependant ticket on the queue that
When looking at the Basics display for a ticket, under Links one can
click create next to each of the link types to create a new ticket
that inherits the attributes of the currently-viewed ticket. However,
most of these attributes can be changed such as owner, status, etc. The
one that cannot be
