On 5/21/13 1:44 AM, Thomas Lau wrote:
Hi Jim,
How could you put a debug statement on the script?
In the run subroutine in rt-repeat-ticket:
while ( my $attr = $attrs-Next ) {
my $date = $args{date}-clone;
# Gets all
warn Got a ticket with a recurrence: . $attr-Object-id;
Hi Jim,
How could you put a debug statement on the script?
-Original Message-
From: Jim Brandt [mailto:jbra...@bestpractical.com]
Sent: Friday, May 17, 2013 8:47 PM
To: Thomas Lau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Flaws on RT::Extension::RepeatTicket search
I did and it did show up. But the problem is that field only appear
when ticket already repeat at least one time, am I correct? For
example, now I create a recurrent ticket same month and day in next
year, after 3 months and I did a search, OriginalTicket should not
create as it haven't been
Then the following TicketSQL can be used:
HasAttribute = 'RepeatTicketSettings'
On Fri, May 17, 2013 at 4:46 PM, Jim Brandt jbra...@bestpractical.comwrote:
I did and it did show up. But the problem is that field only appear
when ticket already repeat at least one time, am I correct? For
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Jim Brandt
Sent: Wednesday, May 15, 2013 7:46 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Flaws on RT::Extension::RepeatTicket search
On 5/14
On 5/14/13 10:26 PM, Thomas Lau wrote:
Hi,
I recently tested out the new RT::Extension::RepeatTicket module, it
works out great, but the search feature is basically non-existence.
How could I search the original ticket which is GOING to repeat later
on? Current situation there is no way to do
Hi,
I recently tested out the new RT::Extension::RepeatTicket module, it works out
great, but the search feature is basically non-existence.
How could I search the original ticket which is GOING to repeat later on?
Current situation there is no way to do this, please advise.
--
RT Training