Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-21 Thread Jim Brandt
On 5/21/13 1:44 AM, Thomas Lau wrote: Hi Jim, How could you put a debug statement on the script? In the run subroutine in rt-repeat-ticket: while ( my $attr = $attrs-Next ) { my $date = $args{date}-clone; # Gets all warn Got a ticket with a recurrence: . $attr-Object-id;

Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-20 Thread Thomas Lau
Hi Jim, How could you put a debug statement on the script? -Original Message- From: Jim Brandt [mailto:jbra...@bestpractical.com] Sent: Friday, May 17, 2013 8:47 PM To: Thomas Lau Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-17 Thread Jim Brandt
I did and it did show up. But the problem is that field only appear when ticket already repeat at least one time, am I correct? For example, now I create a recurrent ticket same month and day in next year, after 3 months and I did a search, OriginalTicket should not create as it haven't been

Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-17 Thread Ruslan Zakirov
Then the following TicketSQL can be used: HasAttribute = 'RepeatTicketSettings' On Fri, May 17, 2013 at 4:46 PM, Jim Brandt jbra...@bestpractical.comwrote: I did and it did show up. But the problem is that field only appear when ticket already repeat at least one time, am I correct? For

Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-16 Thread Thomas Lau
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Jim Brandt Sent: Wednesday, May 15, 2013 7:46 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Flaws on RT::Extension::RepeatTicket search On 5/14

Re: [rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-15 Thread Jim Brandt
On 5/14/13 10:26 PM, Thomas Lau wrote: Hi, I recently tested out the new RT::Extension::RepeatTicket module, it works out great, but the search feature is basically non-existence. How could I search the original ticket which is GOING to repeat later on? Current situation there is no way to do

[rt-users] Flaws on RT::Extension::RepeatTicket search

2013-05-14 Thread Thomas Lau
Hi, I recently tested out the new RT::Extension::RepeatTicket module, it works out great, but the search feature is basically non-existence. How could I search the original ticket which is GOING to repeat later on? Current situation there is no way to do this, please advise. -- RT Training